If you are looking to put your loved one in memory care (Reflections)The Bristal in Woodcliff Lake…read moreNJ is not the place to go. They are often understaffed in all areas of the facility. That is with aids, med techs, house keeping and activity coordinators. Lots of turnover at this location again in many departments. I recently moved my mom out of this facilities memory care unit after she was sent to the ER unresponsive due to dehydration. Doctor said her symptoms were a direct result of dehydration. The level of care is way below average. I found my mother wearing 2pull-ups many times. Even after several conversations and emails to the director it still happened. The tone in which some of the memory care staff speaks to the residence is inappropriate. Their redirecting skills at times are nonexistent. Yelling "Sit down" at someone isn't what these residents deserve or are paying for. Residents are locked out of their rooms all day long. One day a woman was sleeping (slumped over with her head on the table) at the dining table all afternoon then at 4:45pm moved to her dinner table to sleep with her head in the table through dinner. ???? Wheelchair bond residents are rolled in front of the community TV if it's not meal time. The residents that walk are often told to stay in the dining area so the aids can see them more easily. When the activities staff is short(which is often), the resident barely leave the dining area so incredibly sad, again not what they pay for. My mom regularly got the wrong clothes from House keeping. There is a full activities calendar yet more than half of the time the activities don't actually happen. They promote a weekly bus rides. Not sure that actually happened as there is only one licensed driver for the bus. Sales person that toured us around gave us incorrect information. Sorry I didn't listen to my gut and move her out sooner. Stay AWAY!

Sadly their office and front desk is disappointing and adds to the stress level when one is…read moreconcerned about the whereabouts of a loved one. This happened a few years ago. My (95 yrs old)aunt and uncle weren't in their apt, the front desk staff was too busy fraternizing to tell me they were at the dr's office Today, after three phone calls over the course of day, my uncle was not returning my phone calls. This is a man that usually goes to breakfast, lunch and then stays in his room for the remainder of the day. He has all his faculties and always returns his phone call. I still can't locate him. I called the facility over 45 minutes ago. I pray he's OK. Ridiculous

Food and service are quite good. My Mom enjoys her meals in Trio. Very nice decor too.read more

My mother in law has been at Thrive in Montvale NJ ( memory care unit ) for roughly 2 months and…read morethe transition from her private home to Thrive has been practically seamless thanks to Lucy , the director . Lucy has been more than accommodating by helping to make my mother in law feel welcome and settled in . She has updated our family with daily texts , pictures etc . She has eased our minds( my husband and his 2 siblings ) and is very approachable. We had concerns since we made the decision to make the move and Lucy helped to ease our minds and nerves . She is very hard working , has a wonderful disposition and shows love and patience to not only my MIL but all the residents . We visit often and thanks to Lucy and her staff we are very pleased with the move to Thrive!

My father spent the last two months of his life at Villa Marie Claire, in the care of its…read moreextraordinary staff, before passing away following a battle with glioblastoma. I never expected to look back on a hospice facility with such fondness, but that is the gift Villa Marie Claire gave our family. First of all, the pictures in the yelp profile are old and were taken before the facility was renovated during COVID. The grounds and facility are beautiful, serene, and peaceful. That peace is part of the care itself. The entire staff is deeply competent, but more importantly, they are warm and loving. During my father's final days, my sister and I stayed in the guest rooms, and even as our hearts were breaking, we felt as though we were being cared for in a hotel. The nursing staff looked after my father with a devotion that felt familial, as if he were one of their own. The food was wonderful, for patients and families alike. Mitch, the head chef, cooks with love. He goes out of his way to keep everyone nourished, but also to form a real bond with each person lucky enough to eat from his kitchen. He learned my father's favorite meals and tracked down oysters and lobster for one of his last dinners. He made chocolate chip cookies on demand for my sister, who has a notorious sweet tooth. The night before my father passed, Mitch sat with me and my sister while we cried, and shared stories of the deep conversations he'd had with my dad, and how much they had meant to him. My mother, who was with my father every day, in many ways was treated like a patient of a different, but equally important, kind. Her needs were tended to as much as my father's. And most of all, I'd like to thank Dr. Charles Vialotti, the resident doctor. As far as I know, he may be the only hospice doctor in the world who lives at his facility, every day of the year. Based on what I observed, the man may never sleep, because his commitment to his patients and their families trumps his need for rest. He has devoted his life to bettering the lives of patients and their loved ones in their darkest moments. He connected with my father, listened to his wishes, and customized his care so that he could be comfortable and at peace. He somehow found hours in his day to spend with us, getting to know our family and offering his wisdom and guidance. He connected deeply with our entire family, sat with us for hours as my father was dying, and made us feel at home. Villa Marie Claire brought light, warmth, understanding, and love into the darkest time of our lives. We are forever grateful, and we will return to thank everyone who cared for my father and for our family. I can't imagine that there could be a better place for any patient and their family.

My mother passed away recently at Villa Marie Claire Hospice. While she was only there for a short…read moretime she was treated with kindness and compassion. The staff from Dr. Charles Vialotti, nurses, Concierges Bob-Rachael-Andy, cleaning staff, etc. were all friendly and very helpful at all times. I cannot recommend Villa Marie enough. Dr. Charles Vialotti vision for compassionate competent hospice care should be used as a model for healthcare facilities.

My loved one has been here a few weeks now and I am writing…read moreto update based on further interaction. I still could not be more pleased with Christian Health. We spoke the other day with the medical director. He took a good amount of time to talk to us about my loved one's medical condition and our concerns. Looked in depth at his chart and history. Ultimately told us to invite our loved one's PCP to contact him to share thoughts to try to dig deeper into some things. In short, very personal attentive one on one care. Very knowledgeable. You don't get that everywhere if at all. The fact the head medical director made himself available to us without requiring a scheduled meeting or heads up is amazing care. Every staff member we have encountered is kind and friendly. Very personable and outgoing. You don't get the bare minimum. You can tell they care. They joke. They express concern. They listen and interact. And we have seen this with other patients in other rooms when no third parties are around. So it isn't just best behavior when family is present. It is the way of life here. So I continue to be so pleased with this facility.

This is such a lovely facility. My bf's father is here now and how I wish I knew about this when my…read moredad needed a rehab. The atmosphere here is so warm and welcoming. It's like a home. There are friendly faces everywhere. They are so very attentive to the patients. It is remarkably clean. The food is fresh and flavorful and varied. They have many social events planned and the guests are welcome to sit in the common areas or go outside with family. They have coffee bar set up for patients and family. Everything about this facility gives you comfort in knowing your loved ones are being well cared for.

Staff for the most part is very professional although I wish they would use less per diem workers…read more Those people don't know basic things like changing people into day clothes.

Severely understaffed. There are caring techs but few and far between. Management does not take…read moreaction when needed. My mother was then transferred to another facility in Ridgewood where she thrived as a result of much better management and hands in approach. I would not recommend anyone go to this establishment, sadly.

Caring staff, excellent facilities with engaging activities and conveniently located for our family…read moremembers to visit as often as they like. The nursing staff is especially attentive and compassionate.

Allendale Rehabilition and Health Care Center did an absolutely terrific job caring for my 83 year…read moreold mother. Mom was in very good health both mentally and physically prior to becoming ill in November 2023. She had been hospitalized for a respiratory infection (not COVID) and had a reaction to prednisone which caused drug induced delirium. The illness and long hospital stay prior to admittance to Allendale health resulted in my Mom losing weight from 100 lbs to 82 lbs. and she was very weakened physically. It was a very difficult time. I checked out several rehab facilities in Bergen County and was impressed with Allendale Rehabilition and Health Care. They were my first choice. Eli, the Director of Admissions is terrific. He listened and understood our situation and needs and I am so glad we chose Allendale to care for my Mom. The whole staff I found to be outstanding and caring. Special call out to Peter on the staff who brought food to my mom and was able to do the little things that made her happy and helped her manage through her recovery. Kim, the social worker there, also did an outstanding job. My Mom was at Allendale Rehabilition for about 2 weeks and she was able to really make tremendous improvement. The hardest part to be honest was convincing my Mom to go to rehab as she really wanted to go home after the hospital (but simply was not ready). I highly recommend Allendale Rehabilition and Health Center.

This place was absolutely excellent... I've had experienced 3 different nursing home / rehab places…read morein my life ....they basically all do the same thing , so you basically have to look for a good group of people....the staff , the nurses & the aides are all top notch...very approachable with no attitudes , and genuinely care ....this is the place to go if you need this type of service

This rehab facility is pretty ok. Nurses or CNAs are on around the clock. I was there for a week…read moreand I was pretty much taken care. A few aides are a little lazy or rude but most were fine. I know they are busy. I was on the 2nd floor which I think they call sub acute. Majority of the people there are seniors and live there full time. So if your young like me it can be a little frustrating to deal with the full time residents who can be annoying at times with the noise. I just told my aid that my room mate is causing undue noise and it was handled. I'm an esmoker so I was hassled a little bit about smoking near the building so I just moved to the parking lot in my wheelchair. Food is rated 6 out of 10 in my opinion.

I come here often and the staff is so inviting and friendly. The place itself feels cozy and well…read morekept. I've only dealt with Jasmine, Kam, Stephanie, and Laureen who have been nothing but wonderful. #thankyouthursday

We were so lucky to have found Artis ! Not only do they have patient and tolerant care partners,…read morebut they have excellent medical and nursing care. Their programming is. engaging and very positive. Sheree and Serena do an amazing job and our father just loves them both! The doctors at Artis have changed his medications and he has regained quite a bit of autonomy. They really seem to understand the aging process and how to best support independence. The best is that our father is happy! He has friends and he loves to be with them. Artis embraces the members families and welcomes the families to be as involved as possible. We find this refreshing and we go to visit almost every day! We are very grateful everyday for Artis.