This is my mother's second time as a resident at the Promenade At Chestnut Ridge. She was welcomed…read moreback with open arms, smiles from friends, and loving care! I would like to extend my appreciation to Deanna, Gail and Lauren for going out of their way to make sure my Mom would receive the care and support she needs at this time. They have been very flexible given we had some medical emergencies leading up to her return. Mary Kate and Lauren are both kind and caring in Nursing and been so helpful in getting my mom's medical needs met. The aids that have cared for my mom have been very friendly and are quick to come in when the emergency cord is used to call them. Of course there will be times when somebody might need to wait a few extra minutes, but they do their best to help as soon as possible. The kitchen prepares foods that are not only healthy but appetizing for the residents. There are substitute options available. The games and social activities are meant to get everybody involved as they choose. The Promenade provides a cheerful and clean environment. Big screen TVs in common areas. A nice outdoor patio for good weather. It has a homey, friendly and comfortable atmosphere. I recommend you visit if you're thinking of a place to call home for a parent or a loved one.

What a great experience I had at the Promenade of Chestnut Ridge, NY. The staff was friendly and…read morehelpful, the residents were welcoming--we had great times during sing-a-longs, bingo, group exercises to great music and just sitting together chatting. The entertainment director did a great job with plenty of movies and activities keeping the group happy. The food was delicious--even my daughter though so, and the wait staff was excellent. The staff was great and Deanna and her dog were an added enjoyment. ~~~Dolores

Beautiful facility. Kind, personable staff. Feels like home with activities, outings, parties…read more Dependable care from everyone from front desk, to nurses, to maintenance. Great group of people working at this facility. You can feel at ease leaving a loved one here.

the worst place ever, clients are treated terrible, an staff stick together no matter what, i…read morewouldn't recommend a dog to stay there, family members need to stay watching there loved ones in this facility, everyone needs to look up there reviews, horrible place anyone please look up reviews.

My dad moved into Mill Gardens in 2005, and lived there until his death in 2011. I was very happy…read morewith the service of care he received over these years. The staff were caring and responsive, and every one was considered equally. I did not live near by, but was in frequent comunication either by phone or email and was treated as though I was a part of the family. I can not speak highly enough of this residency and the quality of care dad received even upto and including the end. Sorry to hear that the above gentleman had a negative visiting experience, everyone has an off day once in awhile.

From the owner: Homelike Elegance, First Class Assisted Living…read more Mill Gardens at Midland Park is an assisted living residence located in Bergen County, New Jersey. Mill Gardens is nestled in a tranquil, residential neighborhood. Our 68 apartments are spacious and affordable. Each unit is equipped with a kitchenette consisting of a refrigerator/ freezer, a microwave oven and plenty of cabinets. Individual thermostats enable each resident to control room temperature to their comfort level. There are numerous common areas for all residents to enjoy including beautifully appointed parlors, the club room and game room, the delightful arts and craft studio, the cozy library, our private dining room and the hair salon serving men and women. The main dining room features restaurant style dining with daily menus and plenty of choices along with a dedicated wait staff.

Terrible care- staff is not qualified for the job. My mother was admitted on Friday and I have been…read morechecking the meds giving to her - each was confirmed and not given, .. finally after the last Med was not administered (causing life threatening situation), I asked why they'd promise to give the meds and didn't - the answer was "what do You expect if our pharmacy is closed Fri- Sun?!?" They particularly said to me 3 times that she'd be given her meds on Fri when she was admitted. When she didn't - I gave her the meds I have at home- they yelled at me every time, but they would rather kill my mother than admit that they don't have the meds on fri".. Unprofessional, rude, not caring, owners promised that they are new and good.. these people are there to NEGLECT your loved ones and kill them! If you love them - DO NOT Admit them in the facility!!!!!!! Please make reviews available million points below zero

This place is disgusting. I'm here visiting my aunt and my flip flop actually came off my foot…read morebecause I'm sticking to the floors. I know that all nursing homes can have a certain odor, but this place takes first place for the worst smell!! The patients get forgotten about and they extremely under staffed. The management changes constantly and the staff isn't taken care of either. Over worked, under staffed and under paid which is also a common theme with nursing homes in our area. I wish I can afford to bring her someone that I could feel comfortable when I walk out. Every time I leave I want to run out screaming. If you have the means to go somewhere else, Do IT!!!

Simply the best. They continue to live up to their stellar reputation. Only complaint is the food…read moreis TOO GOOD so residents tend to gain weight when they move in!

From the owner: We know the importance of family and home. Jewish Home Assisted Living offers fine dining, the…read morecomforts of home and a staff that relate to residents as family. We also have a secure memory care unit. Specialized Parkinson's programming includes a Rock Steady Boxing gym that is also open to the community.

Do not bring your loved one here. Facility is currently…read moreunder investigation by the N.J. Attorney General's Office for Medicaid fraud. No matter how many times or things patients complain about here, Executive Director does nothing. I have resided here in Assisted Living since 2020, and my suggestion is to Avoid Like the Plague. The only reason it looks clean is because it was recently renovated, but no new carpeting or coat of paint will camouflage years of systemic problems!

So far nothing but excellent service. Every staff worker we've encountered has been super-friendly…read moreand willing to help with whatever you need. The center has been in constant contact with me about my loved one. I'm confident in the care my mom is receiving- doctors and nurses are thorough. As is their Physical Therapists. I'm also confident they are going to help my mom recover as soon as she possibly can. The facility is clean and beautiful. So happy we chose this rehabilitation center.

If you are looking to put your loved one in memory care (Reflections)The Bristal in Woodcliff Lake…read moreNJ is not the place to go. They are often understaffed in all areas of the facility. That is with aids, med techs, house keeping and activity coordinators. Lots of turnover at this location again in many departments. I recently moved my mom out of this facilities memory care unit after she was sent to the ER unresponsive due to dehydration. Doctor said her symptoms were a direct result of dehydration. The level of care is way below average. I found my mother wearing 2pull-ups many times. Even after several conversations and emails to the director it still happened. The tone in which some of the memory care staff speaks to the residence is inappropriate. Their redirecting skills at times are nonexistent. Yelling "Sit down" at someone isn't what these residents deserve or are paying for. Residents are locked out of their rooms all day long. One day a woman was sleeping (slumped over with her head on the table) at the dining table all afternoon then at 4:45pm moved to her dinner table to sleep with her head in the table through dinner. ???? Wheelchair bond residents are rolled in front of the community TV if it's not meal time. The residents that walk are often told to stay in the dining area so the aids can see them more easily. When the activities staff is short(which is often), the resident barely leave the dining area so incredibly sad, again not what they pay for. My mom regularly got the wrong clothes from House keeping. There is a full activities calendar yet more than half of the time the activities don't actually happen. They promote a weekly bus rides. Not sure that actually happened as there is only one licensed driver for the bus. Sales person that toured us around gave us incorrect information. Sorry I didn't listen to my gut and move her out sooner. Stay AWAY!

Sadly their office and front desk is disappointing and adds to the stress level when one is…read moreconcerned about the whereabouts of a loved one. This happened a few years ago. My (95 yrs old)aunt and uncle weren't in their apt, the front desk staff was too busy fraternizing to tell me they were at the dr's office Today, after three phone calls over the course of day, my uncle was not returning my phone calls. This is a man that usually goes to breakfast, lunch and then stays in his room for the remainder of the day. He has all his faculties and always returns his phone call. I still can't locate him. I called the facility over 45 minutes ago. I pray he's OK. Ridiculous

My mom has been in arbor terrace since July 2021. At the time it was Atria but Arbor Terrace took…read moreover in October 2021. She was doing well in the assisted living for about a year until she had a fall in the dining room caused by the kitchen door knocking her down. Within months she confined to a wheelchair as a result of the fall. Her health continued to decline physically and mentally. In July of this year the director recommended memory promising improved care. However, the care situation worsened once she went to the memory care. We consistently find her wet to the point where her clothes are soaked with urine and a puddle under her wheelchair. We have spoken to the director of arbor as well as the director of memory care and nothing has improved. Our complaints have been ignored and the care continues to decline. We had to reach out the corporate representative and they haven't addressed our concerns. All we are asking for is Arbor to address her basic needs of using the bathroom on a regular basis and not be left wet.

I was looking for a nice community for my sister. I looked everywhere, but I was most impressed…read morewith Arbor Terrace Norwood. There was just something about the staff. They were all so nice. The community is beautiful. My sister is a movie buff and loves the movie theater. It's a great place, and I love to visit her!

Memory Care Living Ramsey is a great place with friendly people!read more

From the owner: A Dedicated Alzheimer's Disease and Dementia Care Residence in New Jersey…read more Fox Trail Memory Care Living at Ramsey is a cozy home with its own kitchen to make the nutritious home-cooked meals that stir memories of favorite meals from the past. The feeling of living in our Ramsey home is welcoming, relaxed and comfortable, and yet completely safe and secure. Our warm and loving family of caregivers makes it truly a home for residents and their loved ones. Fox Trail Memory Care Living at Ramsey is the preferred alternative to standard institutional nursing home care for people in need of 24 hour Alzheimer's and dementia care. Our warm and intimate home setting provides the optimal conditions for our residents. Some of the Ramsey colonial-style home features include: -16 private bedrooms -Elevator with safety features -Well-designed interior with cutting-edge continuous flow to allow for safe wandering -Beautifully landscaped secured grounds with patios for enjoying the outdoors -Daily activity program to stimulate memory and social participation Fox Trail Memory Care Living at Ramsey is accessible from Routes 287, 202, 87 and 17, making it easier to spend more time with your loved one. Contact us if your loved ones are in need of Alzheimer's & dementia care in Ramsey, NJ.

Incredible help from Leana! She knows the ins & outs of Westchester, and helped us find and secure…read morea coveted senior living facility for a family member. She is always available, extremely prompt, and a great sounding board for things that come up. We had no idea how to approach finding a place for our family member and she provided thorough insights and tailored advice based on our situation. We couldn't have made this a successful transition without her. She also has a great network of referrals. Thank you!

New Leanna Walsh is amazing. Working with her was an…read moreabsolute pleasure. She spent the time figuring out what our needs were and came up with amazing choices. It was hard to choose. She is thorough and organized. Leanna follows up and answers questions and even visited my dad at his new assisted living facility! I would refer her any day !