Terrible experience attempting to bring hospice services to assisted living facility. Very poor…read morecommunication among staff, family members and facility: no one there talks to one another and doesn't return calls. When we tried to get on the same page, the executive director pulled the plug and declined to take the case, delaying end-of-life care for our loved one. Awful!

There aren't enough superlatives to describe what Life Source gave to my family. The support, the…read morebountiful kindness, yes, the love, was unlike anything I could have anticipated. The medical care the nurses provided was better than any my mom could have received in a top-notch hospital, mostly because everything these women do is infused with warmth, skill and real devotion. The administrative staff was always there to help, and Joe, the social worker, was the embodiment of compassion. Nurse Jackie, your solicitude will never be forgotten, and Nurse Patty, we love you. Truly. Thank you from the bottom of our hearts, dear Life Source team.

I am very surprised that the state doesn't do something about this place. The aids where name…read morebadges. However supervisors, nurses, nursing supervisors, etc...do not. When asked their names they refuse to identify themselves. As a patient don't I have the right to know who is treating me and who I am talking to? The ordered me a walker...I already had one at home....they ordered me a commode which I already had one at home....they ordered me a shower stool...which I already had one at home.....when I told them to cancel the orders they told me that it's too late and I have to take them. They told me that they ordered them without my knowledge because that's the way they do things..... There are many other rehab places....pass this one by.

My wife was there for 5 days each day she went down hill. On the 5th day I insisted that she should…read morego back to the hospital. They wanted to know a reason to send her back to the hospital. I told them the care she was getting was terrible. I insisted that she go back to the hospital. She is on her 4th day in the hospital. I would not send my worst enemy to this place. Richard D.

My mother is currently a resident. The facility is very clean The staff is extremely nice and…read moreattentive to her needs. Most importantly the care she is receiving is great. I would absolutely recommend this facility for anyone needing rehab care

My father just spent a week in Woodcliff after a bout with pneumonia in the hospital. He has…read moredementia and doesn't speak so my ability to get info from Woodcliff staff was crucial. I would like to suggest 3 things that did not happen for me: 1.) give family a contact point when a patient arrives so we don't have to spend time each day calling anyone whose name we could glean to get info. 2.) let family know if a therapist is on vacation! The main receptionist transferred me to the speech therapist 4 days in a row (where I left messages) w/o telling me that person was on vacation. 3.) make it clear to family who is in charge of what. I was trying to find out if my father is eating. I was bounced around to multiple people on a call and finally got a nurse, who told me I need to come there to see for myself. (I live a few hours away.) Not acceptable! I am sure everyone's doing their best but it was a pretty traumatic experience all in all.

I waited a month after my mother's passing to write this review so I could have some distance and…read moreperspective from the events. I contracted with Alvita to care for my mother during the last two months of her life after she was injured in a fall. I paid for 24 hour home care seven days a week. Other than Fabienne, I found the caregivers sorely lacking in the most basic of qualities such as companionship and emotional support. Also, other than Fabienne, the one on one care for which they were hired (toileting, hygiene assistance, dressing, grooming, feeding, etc) was mostly delegated by them to the staff at the assisted living facility where my mother resided, which negated the whole point of hiring them in the first place. Chronic lateness was also the norm. Most arrived 10-20 minutes late for the start of the night shift The night shift crew was especially problematic. In addition to generally not performing the basic tasks for which they were hired ("it's not my job" was the common refrain, even though it literally was their job), they often did not even stay in the same room as my mother who was a fall risk. Some slept on the sofa in the living room during the night shift, some spent the night shift doing schoolwork in a separate room, and some spent hours of the night shift on their phone in the hallway outside of the apartment. The complaints became so numerous from the staff at the assisted living facility and from the hospice nurses that I eventually had to change agencies for the night shift. Three of the low points during the Alvita night shift require special mention. (1) There was the night that my mother sat in her own feces for the entirety of the night. When Hospice arrived in the morning, the waste was dry and hard and had been there all night, despite a 12 hour Alvita shift. (2) Many nights, my mother was put to bed at 7 PM for convenience sake without any social interaction or kindness on the part of the aide. (3) My mother suffered a skin tear on her arm the night after I complained about the aides sleeping on the job. I was told that she injured herself, but there are no witnesses other than the Alvita aide involved. On the opposite end of the spectrum is Fabienne. She was the primary Alvita daytime aide for my mother. Fabienne went above and beyond the call of duty. She exuded kindness and compassion. She took the utmost care of my mother and treated her with dignity and respect. When Fabienne was on the job, the staff at the assisted living facility and the hospice staff took a break because everyone knew that she had everything under control. This is the level of care advertised by Alvita and the level of care that I paid for, but only Fabienne met the mark. Not only did she meet expectations, but she blew everyone away with her level of care.

My grandfather received such amazing care from Alvita. From the very start, everyone from Alvita…read morewas so compassionate during this difficult time for my family. From the liaison to our home health aide, the care was outstanding. The communication between my family and Alvita was top notch and we knew everything happening every step of the way. The staff at Alvita is what truly makes this company so special. I highly recommend!

A Caring Hand Services is excellent. The staff are incredibly kind, reliable, and truly dedicated…read moreto their clients. They go above and beyond to make sure every family feels supported and cared for. I highly recommend their services!

Scheduling staff is very attentive and calls are answered promptly. Staff takes the time to answer…read morequestions and address concernd.

Visiting Angels of Wayne NJ was the best experience when having to deal with finding my mom home…read morecare. The staff is courteous, professional and knowledgeable. They explained every detail of the procedure easily and quickly so I could get help for mom asap. Within a day I was assigned an amazing CNA and my mom and her got along great. I can't say enough good things about the relationship my mom built with her caregiver. Amazing company, amazing caring people. God bless you all.

Experienced, friendly, caring Home Health Aide. Always on top of current medical issues needing…read morespecial focus. Office staff also always prompt in answering calls and needs.

We were so thankful all that TLC have done for us. The…read moreowner of the company went above and beyond to help my mother. My mother speaks only Chinese and we had hard time to get Chinese speaking aide after her surgery. I found TLC online and at first they told us they didn't have Chinese aide however they would try their best. I didn't hold much of hope at the moment and continued trying other agencies. But then ,Sue, the owner kept me updated every step and 48 hours later , they found this wonderful Chinese aide for us . I highly recommend TLC

TLC took great care of my elderly mother. They had a very professional demeanor and very fast…read moreturnaround time. Highly recommend!

Beautiful facility. Kind, personable staff. Feels like home with activities, outings, parties…read more Dependable care from everyone from front desk, to nurses, to maintenance. Great group of people working at this facility. You can feel at ease leaving a loved one here.

the worst place ever, clients are treated terrible, an staff stick together no matter what, i…read morewouldn't recommend a dog to stay there, family members need to stay watching there loved ones in this facility, everyone needs to look up there reviews, horrible place anyone please look up reviews.

My loved one has been here a few weeks now and I am writing…read moreto update based on further interaction. I still could not be more pleased with Christian Health. We spoke the other day with the medical director. He took a good amount of time to talk to us about my loved one's medical condition and our concerns. Looked in depth at his chart and history. Ultimately told us to invite our loved one's PCP to contact him to share thoughts to try to dig deeper into some things. In short, very personal attentive one on one care. Very knowledgeable. You don't get that everywhere if at all. The fact the head medical director made himself available to us without requiring a scheduled meeting or heads up is amazing care. Every staff member we have encountered is kind and friendly. Very personable and outgoing. You don't get the bare minimum. You can tell they care. They joke. They express concern. They listen and interact. And we have seen this with other patients in other rooms when no third parties are around. So it isn't just best behavior when family is present. It is the way of life here. So I continue to be so pleased with this facility.

This is such a lovely facility. My bf's father is here now and how I wish I knew about this when my…read moredad needed a rehab. The atmosphere here is so warm and welcoming. It's like a home. There are friendly faces everywhere. They are so very attentive to the patients. It is remarkably clean. The food is fresh and flavorful and varied. They have many social events planned and the guests are welcome to sit in the common areas or go outside with family. They have coffee bar set up for patients and family. Everything about this facility gives you comfort in knowing your loved ones are being well cared for.

Zero stars. My father in law passed away back in April during Covid; back when the news was…read morereferring to the assisted living chains as "death traps." When he passed away, we were told we can't pick up his personal effects. Here we are around 3 months later and we got an okay to pick up his belongings. As a matter of fact, the okay email said we would have assistance in the pack-up and move out. Much to our surprise, the attached pictures are what we found in his room. His belongings, all thrown away. After further investigation, I've come to learn that he was not in good hands for the nearly 9 months he resided there. Cats apparently have a better way of life in this room, in this facility. I've got more details from others that were working there that are horrible. If you need care, pass on this place. As a matter of fact RUN!!

From the owner: At Brighton Gardens of Saddle River, we take a holistic approach to senior care, where everything…read morewe do has our residents' specific wants and needs at its core. From support and peace of mind to personalized programming, we focus on your individual wellness and well-being so you can live exactly how you please. For more than 35 years, we've been committed to providing seniors the best possible support, rooted in the latest research and theories of aging.