​"By far the best facility in the area. I have had multiple family members return here after…read moredisappointing experiences at other locations. The environment is impeccably clean, friendly, and staffed by caring professionals, led by the best doctor available. ​My only minor complaint is that the facility is small and occasionally runs out of hot water for those patients on the end of the list for showers. However, every single stay resulted in exceptional care, featuring skilled nursing, tailored treatment plans, and an outstanding rehab and occupational therapy department. Communication is always easy and trustworthy, and patients consistently left in the best condition possible. The fact that the staff has remained the same for many years is an undeniable testament to the incredible success of this facility."

i admitted my partner for a few days while I was on a trip to VA (5 days). He is totally…read moreindependent: toilet, showers, walks, (no cane nor walker)eats keeps himself occupied. The discharge papers said just the opposite. I assumed an aide wrote the erroneous report or he was mixed up with another person. I was told he would be allowed to go outside for a walk; he does not wander. He was not taken out. One administrator, Matt, said he tried to get out. He is a docile engineer. Then 3 months later they tried to extort $ of $140 for pt/ot therapy never administered. My partner had been at another premiere, nicer, better facility with no problems nor any pt or ot therapy needed. This place is a major disappointment and I live in Ridgewood 45years and my partner was born in Ridgewood.

I had an extremely traumatic experience with Alvita a few years ago and now that I've just received…read morea letter about patient information being compromised in a hacking, I'm compelled to warn others about trusting loved ones in the care of this organization. When my mom was returning home after a debilitating stroke, we decided to bite the bullet and go with Alvita - which was more expensive than others but long calls with their rep assured me my mom would be in amazing hands and I'd be able to rest easy and enjoy "being a daughter again." The *best* of the three aides they sent was notably cold upon meeting her, and one whom my mom told me would literally snap and curse loudly when lifting her in the hoyer and doing her duties, making her feel like a burden and making her feel on eggshells in her own home. After that, it became a full nightmare. On the morning of a doctor appointment, where the aide was asked to have mom ready to go for her wheelchair transport, the aide literally left in the middle of changing mom - without any reason, warning or notice. I thought she was taking out garbage but she genuinely just ghosted. As a result, mom missed an important appointment with her oncologist while laying there undressed and helpless. That wasn't even the worst. The final aide, who didn't last long due to her cat phobia (side note, when reaching out to Alvita, their solution: maybe just get rid of the cats), we learned had been putting dirty, soiled/food-filled pots and pans away in mom's cupboards. As a result, the aide who took over discovered maggots everywhere and we had to replace a ton of mom's cookware. (I would share a photo if it wasn't so gross.) The recklessness and negligence of this company and its hiring decisions is unreal. Thankfully my mom had me to advocate and look out for her through all of this, but it's terrifying to think about folks without a support system who are on their own in the hands of people like these and sharing their homes with them. I highly recommend directing your loved ones anywhere else. Or making sure you check in frequently on the welfare of anyone you already happen to have in Alvita's system.

Beth O'Connor, the Client Care Liaison at Alvita Care, is simply the best consultant you could ever…read morehave. She, as well as the entire staff at Alvita Care, are all super professional, very understanding, patient, caring, and extremely knowledgeable in all aspects of home care. Beth is super punctual, shows up on time (as promised), calls you back, texts you, and responds back immediately within seconds. In addition, she is very easy to communicate with, and is exceptionally responsible. She, as well as the entire Alvita Care staff, consistently go "above and beyond" for all their clients. In addition, Beth is extremely knowledgeable, super patient, extra kind, highly qualified, and very considerate; plus she carefully listens to every one of your concerns. She, as well as everyone at Alvita Care, are definitely top-notch and superb, and will take all your personal concerns into consideration, plus they will not stop helping you until you are completely satisfied. They are excellent, excellent, excellent! But you can't go wrong asking for Beth O'Connor as your Client Care Liaison. She is super knowledgeable, courteous, professional, patient, and always open to all your suggestions and ideas... while, at the same time, willing to share her own expertise, personal experience, and indispensable know-how. She is more than just great - she is superb, super fantastic and goes "above and beyond" for all her clients. We are extremely satisfied with the entire Alvita Care family, and will continue to use their services for all our home care needs. Do not go to anyone else. Beth, as well as the entire Alvita Care family, are simply the best! Most recently, Beth also assisted us in hiring two home care attendants that are both absolutely perfect in every regard.. and one of them is even bilingual, as we had requested. We just couldn't have done it without Beth. She has been indispensable, and has patiently helped us throughout this entire process. She is definitely the greatest asset that Alvita Care can ever have. Finally, we are very grateful and fortunate to have found both Beth O'Connor, and the entire Alvita Care family, and will not hesitate to refer them to our family, friends, co-workers, and you, the reader. With Beth O'Connor and Alvita Care you can never, ever go wrong!

I would not recommend this facility to anyone. We placed my mom here. My dad passed on Dec. 30…read more After we told my mom about my dads passing she became very upset. She was given medication to help with the loss of my dad by the facility doctor. My sister came to see her and the meds made her completely lethargic. My sister asked the staff to watch her because of the condition she was in. The facilities coordinator explained to us that my mom did not want to go to bed so they decided to leave her in her wheelchair unattended. My mom fell out of her wheelchair and was taken to Hackensack hospital. She suffered a broken nose , lacerations,and a severe concussion. One month later she has still not recovered, she lost the ability to swallow and was given a feeding tube, My moms doctor believes she may have lost the desire to live due to depression and the condition she is in. The staff was warned about my mothers condition before the accident by my sister. Instead of placing her where she could of been watched they were negligent by leaving her alone in the hallway. This accident could of been avoided if Emeritus cared enough to use professional judgement regarding my mom and her condition. What makes us even more upset about Emeritus is my mom has been hospitalized since and is currently in a rehab facility for the past month without anyone calling from the facility to see how she is. When someone places their loved one in a facility you would expect them not to end up in worse condition. Please do not make the same mistake our family is going through.

The nursing and aide staff are marvelous . I could not have…read morereceived better care . The physical therapy was great. They were very understanding to my needs while making sure that I progressed.top notch

Our mom is 102 years old and has been at CareOne New Milford for over a year. She is afforded…read moreexcellent care and is very happy there.

I waited a month after my mother's passing to write this review so I could have some distance and…read moreperspective from the events. I contracted with Alvita to care for my mother during the last two months of her life after she was injured in a fall. I paid for 24 hour home care seven days a week. Other than Fabienne, I found the caregivers sorely lacking in the most basic of qualities such as companionship and emotional support. Also, other than Fabienne, the one on one care for which they were hired (toileting, hygiene assistance, dressing, grooming, feeding, etc) was mostly delegated by them to the staff at the assisted living facility where my mother resided, which negated the whole point of hiring them in the first place. Chronic lateness was also the norm. Most arrived 10-20 minutes late for the start of the night shift The night shift crew was especially problematic. In addition to generally not performing the basic tasks for which they were hired ("it's not my job" was the common refrain, even though it literally was their job), they often did not even stay in the same room as my mother who was a fall risk. Some slept on the sofa in the living room during the night shift, some spent the night shift doing schoolwork in a separate room, and some spent hours of the night shift on their phone in the hallway outside of the apartment. The complaints became so numerous from the staff at the assisted living facility and from the hospice nurses that I eventually had to change agencies for the night shift. Three of the low points during the Alvita night shift require special mention. (1) There was the night that my mother sat in her own feces for the entirety of the night. When Hospice arrived in the morning, the waste was dry and hard and had been there all night, despite a 12 hour Alvita shift. (2) Many nights, my mother was put to bed at 7 PM for convenience sake without any social interaction or kindness on the part of the aide. (3) My mother suffered a skin tear on her arm the night after I complained about the aides sleeping on the job. I was told that she injured herself, but there are no witnesses other than the Alvita aide involved. On the opposite end of the spectrum is Fabienne. She was the primary Alvita daytime aide for my mother. Fabienne went above and beyond the call of duty. She exuded kindness and compassion. She took the utmost care of my mother and treated her with dignity and respect. When Fabienne was on the job, the staff at the assisted living facility and the hospice staff took a break because everyone knew that she had everything under control. This is the level of care advertised by Alvita and the level of care that I paid for, but only Fabienne met the mark. Not only did she meet expectations, but she blew everyone away with her level of care.

My grandfather received such amazing care from Alvita. From the very start, everyone from Alvita…read morewas so compassionate during this difficult time for my family. From the liaison to our home health aide, the care was outstanding. The communication between my family and Alvita was top notch and we knew everything happening every step of the way. The staff at Alvita is what truly makes this company so special. I highly recommend!

I have tried several healthcare agencies to assist my elderly parent; frankly, some have been…read moreappalling in lack of care from the office staff and, even worse, the aides. Unicity has been stellar. This agency -- the office staff and all the aides -- is prompt, caring, professional, and does a great job with my mom. I can't begin to express how working with them has eased an enormous weight off my shoulders, knowing my mom is in such good hands. They get an A+ from me and my family. Thank you, Unicity.

From the owner: All your homecare and geriatric care needs metread more

I am deeply disappointed by my experience with Amedisys, and I feel it's important to share this to…read morehelp other families navigating end-of-life care. My mother is currently under their hospice services in a nursing home, and she made it very clear to me that she did not want to spend her final days there--she wanted to come home to be surrounded by family in a peaceful, familiar environment. We had everything in place: a new hospice provider ready to support us and a certified nursing assistant (CNA) lined up for her care at home, specifically for when she becomes unresponsive with no fluid or food intake during her last days. However, the hospice case worker from Amedisys strongly discouraged this move and influenced my siblings to keep Mom in the nursing home, even though it went against her stated wishes. When I asked why she was advising against something that would bring our family more comfort, she didn't offer a clear explanation. She emphasized that Mom was "comfortable" there, but this was only a short-term arrangement since we initially lacked the resources to bring her home--Mom had no other option then and adapted as best she could. Once our plan was ready, the case worker continued to push back. I directly asked what specific care Mom would receive in the nursing home that couldn't be provided at home, given that she will soon be unresponsive, with a full-time catheter, no fluid or food intake, and only basic needs like repositioning every few hours and medication. The case worker couldn't give a concrete answer--it came down to general statements without details. It seems this may have been motivated by financial considerations, as changing providers would mean Amedisys no longer billing for her care. This approach felt more focused on business interests than on the emotional needs of families or the patient's preferences. What kind of hospice prioritizes its own processes over what could provide the most peace in a loved one's final days? This doesn't feel like truly compassionate care--it's more like a service that overlooks family dynamics, and it has strained our relationships at a challenging time. If you're looking into Amedisys, I suggest considering other options. Choose providers that genuinely focus on patients and families above all else. I wouldn't recommend them. It's truly sad that my siblings agreed with this decision, leading Mom to spend her final days in a place she specifically said she didn't want to be.

Highly Irresponsible and lazy bunch of people. No co-ordination between team members. Make high…read morepromises, deliver nothing.

My aunt has had a wonderful aide that lives with her through A-1 Health Care Agency for almost a…read moreyear now. She was able to come to our home for Thanksgiving this year, for the first time in a long time. My aunt was accompanied by her aide since she is not steady on her feet and needs assistance in the bathroom. This woman was so kind, compassionate and helpful! She is not only my aunts care taker but has become a friend. I am posting this because I was so impressed that she came to our home with my aunt. I thought this would be helpful to others during the holiday season.

We couldn't be happier with A1 Healthcare Services! They provided exceptional home health care for…read moreour grandmother, and we are truly grateful for their dedication and compassion. Highly recommend

Emerson rehab is an amazing facility in so many ways ,everyone is so caring and pleasant,…read moreespecially one of my husband's aides ChaCha, she goes above and beyond the call of duty everyday with a smile and makes us laugh all the time, the nurses , Ot,Pt ,are all amazing they are all helping in getting my husband stronger every day, I would recommend to anyone that needs rehab this is definitely the place to be.Thank you all for your dedication, professionalism, and caring. Joyce and Justin Toledo

Upon my mom's discharge from the hospital, we were told that she was not going to thrive and we…read moreshould consider palliative care. We agreed, and upon a friend's high recommendation, chose Emerson. I am forever thankful we did. In the 8 and 1/2 months she was under the care of 2 North amazing staff led by Flavia, my mom DID thrive! She was so well cared for by the nursing staff and the aides. They were responsive, quick to update me and an absolute pleasure every time I came in. They take their residents' care very personally and as a result, it is above and beyond. The recreation staff made daily activities a joy, and my mom, who even in her dementia was very social, fun and feisty, participated in everything from games - both physical and cognitive - to karaoke and attending all the live Friday concerts. Emerson impressed us at every turn. From the efficient admin staff to wonderful Kelly in the salon, to the receptionists and attentive housekeeping staff, we were always greeted with a smile. It truly reflects their corporate culture, which is one of hospitality and excellence in care. Thank you for making the last chapter of her long and well-lived life, one to be remembered fondly.