I am very surprised that the state doesn't do something about this place. The aids where name…read morebadges. However supervisors, nurses, nursing supervisors, etc...do not. When asked their names they refuse to identify themselves. As a patient don't I have the right to know who is treating me and who I am talking to? The ordered me a walker...I already had one at home....they ordered me a commode which I already had one at home....they ordered me a shower stool...which I already had one at home.....when I told them to cancel the orders they told me that it's too late and I have to take them. They told me that they ordered them without my knowledge because that's the way they do things..... There are many other rehab places....pass this one by.

My wife was there for 5 days each day she went down hill. On the 5th day I insisted that she should…read morego back to the hospital. They wanted to know a reason to send her back to the hospital. I told them the care she was getting was terrible. I insisted that she go back to the hospital. She is on her 4th day in the hospital. I would not send my worst enemy to this place. Richard D.

Beth O'Connor, the Client Care Liaison at Alvita Care, is simply the best consultant you could ever…read morehave. She, as well as the entire staff at Alvita Care, are all super professional, very understanding, patient, caring, and extremely knowledgeable in all aspects of home care. Beth is super punctual, shows up on time (as promised), calls you back, texts you, and responds back immediately within seconds. In addition, she is very easy to communicate with, and is exceptionally responsible. She, as well as the entire Alvita Care staff, consistently go "above and beyond" for all their clients. In addition, Beth is extremely knowledgeable, super patient, extra kind, highly qualified, and very considerate; plus she carefully listens to every one of your concerns. She, as well as everyone at Alvita Care, are definitely top-notch and superb, and will take all your personal concerns into consideration, plus they will not stop helping you until you are completely satisfied. They are excellent, excellent, excellent! But you can't go wrong asking for Beth O'Connor as your Client Care Liaison. She is super knowledgeable, courteous, professional, patient, and always open to all your suggestions and ideas... while, at the same time, willing to share her own expertise, personal experience, and indispensable know-how. She is more than just great - she is superb, super fantastic and goes "above and beyond" for all her clients. We are extremely satisfied with the entire Alvita Care family, and will continue to use their services for all our home care needs. Do not go to anyone else. Beth, as well as the entire Alvita Care family, are simply the best! Most recently, Beth also assisted us in hiring two home care attendants that are both absolutely perfect in every regard.. and one of them is even bilingual, as we had requested. We just couldn't have done it without Beth. She has been indispensable, and has patiently helped us throughout this entire process. She is definitely the greatest asset that Alvita Care can ever have. Finally, we are very grateful and fortunate to have found both Beth O'Connor, and the entire Alvita Care family, and will not hesitate to refer them to our family, friends, co-workers, and you, the reader. With Beth O'Connor and Alvita Care you can never, ever go wrong!

Incredible!! I live in Maine and my mom is in the hospital in NYC. Stephanie has treated me like…read morefamily advocating for mom to find the proper PT facility. I will be hiring these AMAZING ladies to take care of mom when she returns home. BRAVO!!!

I would not recommend this facility to anyone. We placed my mom here. My dad passed on Dec. 30…read more After we told my mom about my dads passing she became very upset. She was given medication to help with the loss of my dad by the facility doctor. My sister came to see her and the meds made her completely lethargic. My sister asked the staff to watch her because of the condition she was in. The facilities coordinator explained to us that my mom did not want to go to bed so they decided to leave her in her wheelchair unattended. My mom fell out of her wheelchair and was taken to Hackensack hospital. She suffered a broken nose , lacerations,and a severe concussion. One month later she has still not recovered, she lost the ability to swallow and was given a feeding tube, My moms doctor believes she may have lost the desire to live due to depression and the condition she is in. The staff was warned about my mothers condition before the accident by my sister. Instead of placing her where she could of been watched they were negligent by leaving her alone in the hallway. This accident could of been avoided if Emeritus cared enough to use professional judgement regarding my mom and her condition. What makes us even more upset about Emeritus is my mom has been hospitalized since and is currently in a rehab facility for the past month without anyone calling from the facility to see how she is. When someone places their loved one in a facility you would expect them not to end up in worse condition. Please do not make the same mistake our family is going through.

Our mom is 102 years old and has been at CareOne New Milford for over a year. She is afforded…read moreexcellent care and is very happy there.

The nursing and aide staff are marvelous . I could not have…read morereceived better care . The physical therapy was great. They were very understanding to my needs while making sure that I progressed.top notch

I waited a month after my mother's passing to write this review so I could have some distance and…read moreperspective from the events. I contracted with Alvita to care for my mother during the last two months of her life after she was injured in a fall. I paid for 24 hour home care seven days a week. Other than Fabienne, I found the caregivers sorely lacking in the most basic of qualities such as companionship and emotional support. Also, other than Fabienne, the one on one care for which they were hired (toileting, hygiene assistance, dressing, grooming, feeding, etc) was mostly delegated by them to the staff at the assisted living facility where my mother resided, which negated the whole point of hiring them in the first place. Chronic lateness was also the norm. Most arrived 10-20 minutes late for the start of the night shift The night shift crew was especially problematic. In addition to generally not performing the basic tasks for which they were hired ("it's not my job" was the common refrain, even though it literally was their job), they often did not even stay in the same room as my mother who was a fall risk. Some slept on the sofa in the living room during the night shift, some spent the night shift doing schoolwork in a separate room, and some spent hours of the night shift on their phone in the hallway outside of the apartment. The complaints became so numerous from the staff at the assisted living facility and from the hospice nurses that I eventually had to change agencies for the night shift. Three of the low points during the Alvita night shift require special mention. (1) There was the night that my mother sat in her own feces for the entirety of the night. When Hospice arrived in the morning, the waste was dry and hard and had been there all night, despite a 12 hour Alvita shift. (2) Many nights, my mother was put to bed at 7 PM for convenience sake without any social interaction or kindness on the part of the aide. (3) My mother suffered a skin tear on her arm the night after I complained about the aides sleeping on the job. I was told that she injured herself, but there are no witnesses other than the Alvita aide involved. On the opposite end of the spectrum is Fabienne. She was the primary Alvita daytime aide for my mother. Fabienne went above and beyond the call of duty. She exuded kindness and compassion. She took the utmost care of my mother and treated her with dignity and respect. When Fabienne was on the job, the staff at the assisted living facility and the hospice staff took a break because everyone knew that she had everything under control. This is the level of care advertised by Alvita and the level of care that I paid for, but only Fabienne met the mark. Not only did she meet expectations, but she blew everyone away with her level of care.

My grandfather received such amazing care from Alvita. From the very start, everyone from Alvita…read morewas so compassionate during this difficult time for my family. From the liaison to our home health aide, the care was outstanding. The communication between my family and Alvita was top notch and we knew everything happening every step of the way. The staff at Alvita is what truly makes this company so special. I highly recommend!

I have tried several healthcare agencies to assist my elderly parent; frankly, some have been…read moreappalling in lack of care from the office staff and, even worse, the aides. Unicity has been stellar. This agency -- the office staff and all the aides -- is prompt, caring, professional, and does a great job with my mom. I can't begin to express how working with them has eased an enormous weight off my shoulders, knowing my mom is in such good hands. They get an A+ from me and my family. Thank you, Unicity.

From the owner: All your homecare and geriatric care needs metread more

I am deeply disappointed by my experience with Amedisys, and I feel it's important to share this to…read morehelp other families navigating end-of-life care. My mother is currently under their hospice services in a nursing home, and she made it very clear to me that she did not want to spend her final days there--she wanted to come home to be surrounded by family in a peaceful, familiar environment. We had everything in place: a new hospice provider ready to support us and a certified nursing assistant (CNA) lined up for her care at home, specifically for when she becomes unresponsive with no fluid or food intake during her last days. However, the hospice case worker from Amedisys strongly discouraged this move and influenced my siblings to keep Mom in the nursing home, even though it went against her stated wishes. When I asked why she was advising against something that would bring our family more comfort, she didn't offer a clear explanation. She emphasized that Mom was "comfortable" there, but this was only a short-term arrangement since we initially lacked the resources to bring her home--Mom had no other option then and adapted as best she could. Once our plan was ready, the case worker continued to push back. I directly asked what specific care Mom would receive in the nursing home that couldn't be provided at home, given that she will soon be unresponsive, with a full-time catheter, no fluid or food intake, and only basic needs like repositioning every few hours and medication. The case worker couldn't give a concrete answer--it came down to general statements without details. It seems this may have been motivated by financial considerations, as changing providers would mean Amedisys no longer billing for her care. This approach felt more focused on business interests than on the emotional needs of families or the patient's preferences. What kind of hospice prioritizes its own processes over what could provide the most peace in a loved one's final days? This doesn't feel like truly compassionate care--it's more like a service that overlooks family dynamics, and it has strained our relationships at a challenging time. If you're looking into Amedisys, I suggest considering other options. Choose providers that genuinely focus on patients and families above all else. I wouldn't recommend them. It's truly sad that my siblings agreed with this decision, leading Mom to spend her final days in a place she specifically said she didn't want to be.

this company does not even deserve a score as high as 1. Please read the reviews on them on here…read moreand on BBB website before trusting your love ones with them. They use APS as a way to try to bullying you into not asking questions. example- my sister has had brain cancer for 30 years (according to her) then last month she told me she had been misdiagnosed and was completely cancer free. She even ask me to buy her a car since she was now cleared to drive. 3 weeks later I get a message from a social worker at Amedisys saying she was calling about a "former patient" my sister. I called her back and asked why she was calling if my sister was a former patient. she started yelling at me telling me she did not call her a former patient. I tried to calm her down and tell her she did but if she misspoke that is ok, I am just trying to figure out who I am talking to. she continued to scream at me telling me I miss heard. so asked if we could just move on to what is going on with my sister. the next words out of her mouth were you have the means so you need to provide help for your sister. I ask what help. my sister just told me she is doing great and the doctors have even cleared her to drive. I followed with what is going on with my sister because you saying she needs help and what she is telling me is two different things. she started screaming at me again telling me that she is the professional and that if she say she needs help then then my sister needs help. I told her I am allowed to ask questions and that all I want is to do is figure out what is going on and why she needs help. she tells me that my sister is a fall risk because she is on opioids and that she needs someone to come by twice a week to clean her house and help her prepare meals. So I asked if she is a fall risk is 2 days a week enough? she again starts yelling at me. I tired to explain that I am just trying to figure out what is going on and why I am getting different stories so I tell her about my sister telling me she was given permission to drive by the doctor. she says she has no problem with my sister driving and told her that. I said I have a problem with telling someone on Opioids they can drive. that is DUI. she starts yelling again telling me she is the professional not me. I asked her for her company name and told her I would call them because she obviously was not going to talk to me like a professional. I called the company within 10 minutes (I had to find the number online because she would not give it to me, and told them about my phone call. I explain to them my concerns. 1. if my sister is a fall risk to the point she needs help 2 days a week, what happens if she fall on the other 5 days? should we also get her a button to push to report if she falls and can't get up? is 2 days enough? does she need 4 days or should we consider a full time living place. 2. I asked them to have a nurse or doctor look at her file and tell me what they recommend. they said they would get with the nurse that knows my sister the best and get back to me in 24-48 hours. 3. I asked them what their thoughts were on the social worker telling my sister she can drive while on opioids. They told me that was ok, if they think it is safe they have no problem with her driving while taking opioids. I told her that I disagreed with that and I feel like driving on opioids is DUI. i finished the phone call by telling them to please get back to me with me as soon as possible so we can get started getting my sister what she needs. While I was on the phone with them the social worker was calling the states APS department and telling them that is was refusing to get my sister the care she needed. I never once refused to get the care. If anything I was questioning if the care they recommended was enough. but after reading the BBB reviews and other reviews on this company it is clear that are not professional and that all they care about is money. they use reporting people, there are reviews exactly like mine, when they question them. I supplied the state case worker with all the info including the voice mail and other messages, the conversation with the hospice worker office, my phone records of where I called them and they did not call me back. she was very apologetic for what happened and was going to look into the company. If you are a hateful person and want to punish your family member, call this company to take care of them. if you love your family take the time to review this company before hiring them!

My aunt has had a wonderful aide that lives with her through A-1 Health Care Agency for almost a…read moreyear now. She was able to come to our home for Thanksgiving this year, for the first time in a long time. My aunt was accompanied by her aide since she is not steady on her feet and needs assistance in the bathroom. This woman was so kind, compassionate and helpful! She is not only my aunts care taker but has become a friend. I am posting this because I was so impressed that she came to our home with my aunt. I thought this would be helpful to others during the holiday season.

We couldn't be happier with A1 Healthcare Services! They provided exceptional home health care for…read moreour grandmother, and we are truly grateful for their dedication and compassion. Highly recommend

Upon my mom's discharge from the hospital, we were told that she was not going to thrive and we…read moreshould consider palliative care. We agreed, and upon a friend's high recommendation, chose Emerson. I am forever thankful we did. In the 8 and 1/2 months she was under the care of 2 North amazing staff led by Flavia, my mom DID thrive! She was so well cared for by the nursing staff and the aides. They were responsive, quick to update me and an absolute pleasure every time I came in. They take their residents' care very personally and as a result, it is above and beyond. The recreation staff made daily activities a joy, and my mom, who even in her dementia was very social, fun and feisty, participated in everything from games - both physical and cognitive - to karaoke and attending all the live Friday concerts. Emerson impressed us at every turn. From the efficient admin staff to wonderful Kelly in the salon, to the receptionists and attentive housekeeping staff, we were always greeted with a smile. It truly reflects their corporate culture, which is one of hospitality and excellence in care. Thank you for making the last chapter of her long and well-lived life, one to be remembered fondly.

My mom was recently at Emerson Rehab for about 5 weeks recovering from a dislocated hip…read more I found the facility to be very clean and the care by the physical therapists to be excellent. My mom particularly loved her aide, Ledy who could not do enough to make my mom comfortable. She went out of her way to go the extra mile and anticipate my mom's needs without having to be asked first. Being in rehab is not an easy adjustment but Ledy made the experience tolerable and provided superior care while maintaining the dignity of the patient. - She is really a gem! The main complaint I heard from my mom was regarding the food. Unfortunately, it often arrived at her room cold. She also received things that she did not request even after clearly marking the weekly menu to exclude those items. We did speak to the dietician who was very attentive and requested to eliminate a few things from the order each day but some of the items still were delivered each day and went back to the kitchen un-touched. It just seemed wasteful to provide food that wasn't going to be eaten each day.