I am deeply disappointed by my experience with Amedisys, and I feel it's important to share this to…read morehelp other families navigating end-of-life care. My mother is currently under their hospice services in a nursing home, and she made it very clear to me that she did not want to spend her final days there--she wanted to come home to be surrounded by family in a peaceful, familiar environment. We had everything in place: a new hospice provider ready to support us and a certified nursing assistant (CNA) lined up for her care at home, specifically for when she becomes unresponsive with no fluid or food intake during her last days. However, the hospice case worker from Amedisys strongly discouraged this move and influenced my siblings to keep Mom in the nursing home, even though it went against her stated wishes. When I asked why she was advising against something that would bring our family more comfort, she didn't offer a clear explanation. She emphasized that Mom was "comfortable" there, but this was only a short-term arrangement since we initially lacked the resources to bring her home--Mom had no other option then and adapted as best she could. Once our plan was ready, the case worker continued to push back. I directly asked what specific care Mom would receive in the nursing home that couldn't be provided at home, given that she will soon be unresponsive, with a full-time catheter, no fluid or food intake, and only basic needs like repositioning every few hours and medication. The case worker couldn't give a concrete answer--it came down to general statements without details. It seems this may have been motivated by financial considerations, as changing providers would mean Amedisys no longer billing for her care. This approach felt more focused on business interests than on the emotional needs of families or the patient's preferences. What kind of hospice prioritizes its own processes over what could provide the most peace in a loved one's final days? This doesn't feel like truly compassionate care--it's more like a service that overlooks family dynamics, and it has strained our relationships at a challenging time. If you're looking into Amedisys, I suggest considering other options. Choose providers that genuinely focus on patients and families above all else. I wouldn't recommend them. It's truly sad that my siblings agreed with this decision, leading Mom to spend her final days in a place she specifically said she didn't want to be.

this company does not even deserve a score as high as 1. Please read the reviews on them on here…read moreand on BBB website before trusting your love ones with them. They use APS as a way to try to bullying you into not asking questions. example- my sister has had brain cancer for 30 years (according to her) then last month she told me she had been misdiagnosed and was completely cancer free. She even ask me to buy her a car since she was now cleared to drive. 3 weeks later I get a message from a social worker at Amedisys saying she was calling about a "former patient" my sister. I called her back and asked why she was calling if my sister was a former patient. she started yelling at me telling me she did not call her a former patient. I tried to calm her down and tell her she did but if she misspoke that is ok, I am just trying to figure out who I am talking to. she continued to scream at me telling me I miss heard. so asked if we could just move on to what is going on with my sister. the next words out of her mouth were you have the means so you need to provide help for your sister. I ask what help. my sister just told me she is doing great and the doctors have even cleared her to drive. I followed with what is going on with my sister because you saying she needs help and what she is telling me is two different things. she started screaming at me again telling me that she is the professional and that if she say she needs help then then my sister needs help. I told her I am allowed to ask questions and that all I want is to do is figure out what is going on and why she needs help. she tells me that my sister is a fall risk because she is on opioids and that she needs someone to come by twice a week to clean her house and help her prepare meals. So I asked if she is a fall risk is 2 days a week enough? she again starts yelling at me. I tired to explain that I am just trying to figure out what is going on and why I am getting different stories so I tell her about my sister telling me she was given permission to drive by the doctor. she says she has no problem with my sister driving and told her that. I said I have a problem with telling someone on Opioids they can drive. that is DUI. she starts yelling again telling me she is the professional not me. I asked her for her company name and told her I would call them because she obviously was not going to talk to me like a professional. I called the company within 10 minutes (I had to find the number online because she would not give it to me, and told them about my phone call. I explain to them my concerns. 1. if my sister is a fall risk to the point she needs help 2 days a week, what happens if she fall on the other 5 days? should we also get her a button to push to report if she falls and can't get up? is 2 days enough? does she need 4 days or should we consider a full time living place. 2. I asked them to have a nurse or doctor look at her file and tell me what they recommend. they said they would get with the nurse that knows my sister the best and get back to me in 24-48 hours. 3. I asked them what their thoughts were on the social worker telling my sister she can drive while on opioids. They told me that was ok, if they think it is safe they have no problem with her driving while taking opioids. I told her that I disagreed with that and I feel like driving on opioids is DUI. i finished the phone call by telling them to please get back to me with me as soon as possible so we can get started getting my sister what she needs. While I was on the phone with them the social worker was calling the states APS department and telling them that is was refusing to get my sister the care she needed. I never once refused to get the care. If anything I was questioning if the care they recommended was enough. but after reading the BBB reviews and other reviews on this company it is clear that are not professional and that all they care about is money. they use reporting people, there are reviews exactly like mine, when they question them. I supplied the state case worker with all the info including the voice mail and other messages, the conversation with the hospice worker office, my phone records of where I called them and they did not call me back. she was very apologetic for what happened and was going to look into the company. If you are a hateful person and want to punish your family member, call this company to take care of them. if you love your family take the time to review this company before hiring them!

I waited a month after my mother's passing to write this review so I could have some distance and…read moreperspective from the events. I contracted with Alvita to care for my mother during the last two months of her life after she was injured in a fall. I paid for 24 hour home care seven days a week. Other than Fabienne, I found the caregivers sorely lacking in the most basic of qualities such as companionship and emotional support. Also, other than Fabienne, the one on one care for which they were hired (toileting, hygiene assistance, dressing, grooming, feeding, etc) was mostly delegated by them to the staff at the assisted living facility where my mother resided, which negated the whole point of hiring them in the first place. Chronic lateness was also the norm. Most arrived 10-20 minutes late for the start of the night shift The night shift crew was especially problematic. In addition to generally not performing the basic tasks for which they were hired ("it's not my job" was the common refrain, even though it literally was their job), they often did not even stay in the same room as my mother who was a fall risk. Some slept on the sofa in the living room during the night shift, some spent the night shift doing schoolwork in a separate room, and some spent hours of the night shift on their phone in the hallway outside of the apartment. The complaints became so numerous from the staff at the assisted living facility and from the hospice nurses that I eventually had to change agencies for the night shift. Three of the low points during the Alvita night shift require special mention. (1) There was the night that my mother sat in her own feces for the entirety of the night. When Hospice arrived in the morning, the waste was dry and hard and had been there all night, despite a 12 hour Alvita shift. (2) Many nights, my mother was put to bed at 7 PM for convenience sake without any social interaction or kindness on the part of the aide. (3) My mother suffered a skin tear on her arm the night after I complained about the aides sleeping on the job. I was told that she injured herself, but there are no witnesses other than the Alvita aide involved. On the opposite end of the spectrum is Fabienne. She was the primary Alvita daytime aide for my mother. Fabienne went above and beyond the call of duty. She exuded kindness and compassion. She took the utmost care of my mother and treated her with dignity and respect. When Fabienne was on the job, the staff at the assisted living facility and the hospice staff took a break because everyone knew that she had everything under control. This is the level of care advertised by Alvita and the level of care that I paid for, but only Fabienne met the mark. Not only did she meet expectations, but she blew everyone away with her level of care.

My grandfather received such amazing care from Alvita. From the very start, everyone from Alvita…read morewas so compassionate during this difficult time for my family. From the liaison to our home health aide, the care was outstanding. The communication between my family and Alvita was top notch and we knew everything happening every step of the way. The staff at Alvita is what truly makes this company so special. I highly recommend!

Elizabeth is an amazing, caring advocate for dealing with senior issues. She has helped me with my…read moreown issues navigating Medicare, as well as guided me to get help for many of my friends entering senior life. She has years of experience and a lot of compassion.

From the owner: 30+ years helping families navigate aging, illness, and care decisions without unnecessary stress…read moreor cost. Clear, ethical guidance when you need it most. Caring for an aging parent or loved one can feel overwhelming especially when you’re faced with urgent decisions and complex systems. You don’t have to figure this out alone. I am a bilingual (English/Spanish), bicultural Licensed Clinical Social Worker with over 30 years of experience guiding families through healthcare, aging services, and long-term care planning. I help adult caregivers navigate hospital discharges, home care, hospice, assisted living and nursing placement, dementia care, Medicaid, and advance care planning. I’ve supported thousands of families through illness, caregiving stress, and major life transitions across hospitals, cancer care, mental health, and senior services. My approach is compassionate, clear, and practical. I provide personalized guidance so you can make informed decisions with confidence without unnecessary stress or financial burden. I understand how complicated systems can be, and I help you access the right care and resources when you need them most. I offer a free consultation to help you gain clarity and direction. When you’re not sure what to do next, I’m here to guide you.

A Caring Hand Services is excellent. The staff are incredibly kind, reliable, and truly dedicated…read moreto their clients. They go above and beyond to make sure every family feels supported and cared for. I highly recommend their services!

Scheduling staff is very attentive and calls are answered promptly. Staff takes the time to answer…read morequestions and address concernd.

Could not recommend this place highly enough. For years we suffered with standard homecare agencies…read morewho pay their employees garbage and send any warm body they can find. For only a little more, we get quality care. It's a life changer.

Denise Kuhbier is a life saver. Terrifically organized and supremely professional…read more I had a need due to a very ill family member in West Islip and Denise has become as important to me as my left eye. She has helped me find trustworthy and compassionate caregivers . Cost is always a factor and these caregivers are requiring fair and reasonable wages. I am glad we can accommodate. I highly recommend LEANONWE. There's is a true miracle story. A terrific idea brought to life.

Wasn't too sure about this at first, but I can personally attest that they provide personal care at…read morea different level, Hannah & Audrick were quick to answer my questions & reassured me that my aunt were in capable hands And showed me that they really care about their patients!10/10 would recommend! Thanks again! Keep up the great work

We are so pleased with the service we received from By Your Side Home Health Services. It is so…read morehard to trust others with your loved ones, but not if you get a HHA from this company. This company exemplifies professionalism and exhibits compassion for their patients and family members. We are so thankful to have received an amazing HHA from this company. Thank you again for the amazing work you do!

The owner and staff were very friendly and knowledgeable. I would definitely recommend this…read morebusiness!

Just spoke to Dane. This man is a gem. He answered my questions and gave me information and insight…read moreabout the device I was looking for. I'm so grateful for him. At times...It's hard to get info with businesses when you may not be able to actually conduct the transaction with them. Not so with Dane ‼. Thank you again. God bless and love to All. (He's following up with me)

My family has used several different home care services in the past and none can compare to the…read moreservice and quality of service that Eleon Healthcare has provided to us. The owner takes great pride in placing qualified and professional caregivers. When you want only the best for your loved ones, this is the place! My family has used several different home care services in the past and none can compare to the service and quality of service that Eleon Healthcare has provided to us. The owner takes great pride in placing qualified and professional caregivers. When you want only the best for your loved ones, this is the place!

From the owner: We strive to be one of the leading providers of a wide range of quality home health care services,…read morerecognized for enduring dedication to provide innovative, professional, and compassionate care to the communities we serve. Services are available 24 hours a day, seven days a week using an answering service and on-call procedures after normal working hours, weekends, and holidays. As needed, staff may be assigned to make patient visits after normal business hours.