Beth O'Connor, the Client Care Liaison at Alvita Care, is simply the best consultant you could ever…read morehave. She, as well as the entire staff at Alvita Care, are all super professional, very understanding, patient, caring, and extremely knowledgeable in all aspects of home care. Beth is super punctual, shows up on time (as promised), calls you back, texts you, and responds back immediately within seconds. In addition, she is very easy to communicate with, and is exceptionally responsible. She, as well as the entire Alvita Care staff, consistently go "above and beyond" for all their clients. In addition, Beth is extremely knowledgeable, super patient, extra kind, highly qualified, and very considerate; plus she carefully listens to every one of your concerns. She, as well as everyone at Alvita Care, are definitely top-notch and superb, and will take all your personal concerns into consideration, plus they will not stop helping you until you are completely satisfied. They are excellent, excellent, excellent! But you can't go wrong asking for Beth O'Connor as your Client Care Liaison. She is super knowledgeable, courteous, professional, patient, and always open to all your suggestions and ideas... while, at the same time, willing to share her own expertise, personal experience, and indispensable know-how. She is more than just great - she is superb, super fantastic and goes "above and beyond" for all her clients. We are extremely satisfied with the entire Alvita Care family, and will continue to use their services for all our home care needs. Do not go to anyone else. Beth, as well as the entire Alvita Care family, are simply the best! Most recently, Beth also assisted us in hiring two home care attendants that are both absolutely perfect in every regard.. and one of them is even bilingual, as we had requested. We just couldn't have done it without Beth. She has been indispensable, and has patiently helped us throughout this entire process. She is definitely the greatest asset that Alvita Care can ever have. Finally, we are very grateful and fortunate to have found both Beth O'Connor, and the entire Alvita Care family, and will not hesitate to refer them to our family, friends, co-workers, and you, the reader. With Beth O'Connor and Alvita Care you can never, ever go wrong!

Incredible!! I live in Maine and my mom is in the hospital in NYC. Stephanie has treated me like…read morefamily advocating for mom to find the proper PT facility. I will be hiring these AMAZING ladies to take care of mom when she returns home. BRAVO!!!

Note: This not a review of the complete Calvary Hospital service portfolio, which also includes a…read moresocial work aspect. Few people give thought to dying and death. Most people probably vaguely plan to pass away peacefully at home, perhaps surrounded by loved ones. But this isn't possible sometimes. For such times, an inpatient hospice facility can handle end-of-life transitions peacefully and respectfully -- for the most part. Calvary Hospital is one of the larger hospice providers in the New York City area. ArchCare operates the 18-room Dawn Greene Hospice under the banner of Calvary Hospital, at the Mary Manning Walsh Home, a nursing home in the Upper East Side. The Hospice is on the 15th Floor. Patients may expect to suffer a few frustrations: - Patient records may not transfer smoothly from previous healthcare providers. - The food is not good. The hot water could be a little hotter. - Patients may be discouraged by staff from using the in-room bathrooms, and asked instead to use underpads or bedside commodes. - Patients may be discouraged by staff from leaving their beds. - Some weekend staff seem less responsive and responsible than most weekday staff. Many of these limitations are understandable. Hospices are designed, staffed, and funded for palliative care; not emergency care, not curative care, not assisted living. That said, staff could be better trained in wound care. The duration of a patient's stay at a hospice may be anyone's guess. The balancing act between the incredible resilience and tragic frailty of the human condition can be unknowable. The one surprise of our experience here was that they asked us to remove our loved one on the same day as death. This hospice, as with most, apparently does not have a morgue, and must comply with health mandates. Do have concrete plans for a funeral home or mortuary as your loved one enters a hospice. Visitor Logistics: - The best way to reach Dawn Greene Hospice is via mass transit, as on-street parking is scarce and nearby parking garages are expensive. However, parking websites / apps may provide coupons for nearby parking garages. - Consider making restaurant reservations or using Yelp's Waitlist feature early if there is a possibility of eating dinner in the area -- the best nearby restaurants do fill up early. - Visitor check-in / check-out is handled by the nursing home. - There is VPN-friendly Wi-Fi. Ask for the password at the front desk. - A patient shower room by Elevator Bank A serves as a makeshift visitor bathroom. (Each patient room has its own bathroom, but with a non-lockable door.) - The Family Lounge is a comfortable room, with a television, circular conference table, individual lounge-style chairs, a loveseat sofa (i.e., seats two), a refrigerator with freezer, a microwave, a K-cup coffee / tea maker, and a cold water and ice dispenser. Weekly meal menus for patients are posted here, as is the meal delivery schedule. - As a reminder, items placed in the refrigerator / freezer must be labeled. - During the Covid-19 quarantine, visitors in the Family Lounge are asked to keep their masks on and stay 6 feet apart. - There are no accommodations for visitors who wish the spend the night with their loved ones, other than the cushioned in-room lounge chair and whatever footrest can be found. This is typical of most inpatient facilities. Overall: Despite some misgivings, Dawn Greene Hospice does a good job overall in providing an important service that meets most patient, family, and visitor needs. We don't live in a perfect world; better treatment would require significantly greater systemic investment, or deeper pockets for private nursing services. I am grateful that this hospice made the last days of our loved one more comfortable than they would have otherwise been.

I received a call 30 minutes before my mother passed away. I'd been given no warning that she was…read moreso close to passing -- in fact, just three days before I was told it could be "weeks" and the day before I was told absolutely nothing different. I did not have enough time to get there and she died with no family or friends to hold her hand. 30 minutes after they called, she was dead. Either they did not check on her or were so unfamiliar with the signs of death that they did not know she was dying until it was too late. I trusted the Dawn Greene hospice. That was a mistake.

First off I want to thank all of the lovely ladies at MJHS Hospice that are helping me to give my…read moreloved one comfort, and dignity during the remaining time he has left. Thank you Dona for reaching out, and setting up the admission process. The two admission ladies that handled the admission Jolene and Kaydene. Thank you for teaching and enlightening me on the fact that hospice is not for end of life care but comfort while you are living. Hopefully with this review it will help to educate others as they navigate these decisions in seeking comfort care for their loved ones. Very grateful to the lovely aide that is so kind, caring, and compassionate. Could not ask for a better experience. Thank you to the social worker, and nurse that checks in. It really means a lot. It's the little things that means so much. You are making this Veteran's last days here wonderful, filled with music, great food, laughter, and peace. And for that I can never say thank you enough. I will be grief journaling, this is not easy. Hope this review helps someone that's dealing with this reality.

MJHS Hospice Care provided our family with exceptional compassion, dignity, and support during one…read moreof the most difficult times of our lives. From the nurses and health aides to the case manager, every individual involved in my father's care demonstrated genuine kindness, professionalism, and heartfelt concern. Communication was consistent and reassuring, ensuring my father's needs were met while also supporting our family emotionally. Their attentiveness and compassion brought us comfort and peace during an incredibly challenging period. My father passed peacefully in his sleep on November 17, 2025. Knowing he was cared for by such experienced and compassionate professionals gave our family a sense of calm and reassurance. We are deeply grateful to MJHS for easing our burden and for the dignity and comfort they provided during his final days.

People make an organization successful or not. Hospice of New York was good about sending supplies,…read morebut the nurse we had for our family member, just barked orders at the aides we had in place. She didn't assist with a bed sore. She took blood pressure and told every aide who was there that they weren't doing anything correctly. In end of life they said someone would come and no one even showed up. Nor did they ever offer their condolences. Only one social worker, Myya, showed any humanity and offered sympathy. II've used VNS Hospice for my mother and they were hands-on. They were there at the end of life. The right people make you successful. Hospice of New York should be more than a purchasing agency for supplies.

My mom was in Hospice care at her assisted living facility . They were supposed to send a hospital…read morebed to the facility and my mom did not get one till the day she died . I had to push them to order one . Mom had pneumonia and had a lot of fluid in her lungs so she could not lie flat . It made her very uncomfortable , which I thought hospice care was about making someone comfortable and not suffer. She was also receiving medication for her secretions and they were not reordered as necessary. I felt that Hospice of NY did not advocate for my mom's care and did not provide the family of our options in order to make my mom comfortable during her final days on this earth. I am extremely disappointed and would NOT recommend Hospice of New York . We need to advocate for our loved ones who can no longer do so themselves !!We need to speak up and get them the care they deserve .

My first appointment with Dr. Rahav was a little over a year ago and I can't recommend her highly…read moreenough! After years of feeling miserable dealing with multiple health issues, I am finally doing better. She combines compassion with exceptional expertise that goes beyond what any other physician ever provided me. Her attentive, personalized care has significantly improved my health! If you're seeking an empathetic, extremely knowledgeable and dedicated healthcare provider, Dr. Rahav is a true lifesaver!

Dr. Rahav is like that thing you want to share with everyone you know because she is so amazing but…read moreyou also want to keep her a secret so that you can keep her all to yourself. This doctor saved me when everybody else failed. She is brilliant at connecting the dots and listens to your symptoms not just reference ranges--your health care is a partnership with her where you make educated and informed decisions. You have not know quality care until you've worked with her.

As a caregiver of my late husband for 10 years I am familiar with the ins and outs of this type of…read morework. With that being said: my experience with VNS was absolutely discouraging for our health care system/provider. My father came home for (home hospice) on a Thursday afternoon. The assessment nurse was kind: however I say this respectfully..I couldn't understand what she was saying because she had a heavy accent. She went over his medication and assessed his body, took pictures of wounds etc. she did not do vitals or anything. (I don't know if that was a requirement) We were not provided with any medicine or supplies. Not even a little starter kit until something came in the mail. Friday My dad was having labored breathing. I called the 212-609-1920 and they advised me to give him some morphine. Ummmm with what you guys don't give us anything. NO INSTRUCTIONS. NOTHING. I had to call 911 - he was unresponsive. He was rushed to the hospital on Friday afternoon and passed away early Saturday morning. My recommendation: DON' T USE THIS SERVICE!!!!! I am going all the way to the top with this complaint. I won't rest until I get proper ethical change with the company. It won't be about money. This is about PRINCIPLE.

Based on my experience, I was left with the impression that some employees were not adequately…read morescreened or supervised for roles involving vulnerable clients. Edit: If VNS Health genuinely wants to hear from people who raise concerns, it should ensure that those concerns receive at least a response. I followed the instructions provided in response to my review and received no acknowledgment whatsoever.

I waited a month after my mother's passing to write this review so I could have some distance and…read moreperspective from the events. I contracted with Alvita to care for my mother during the last two months of her life after she was injured in a fall. I paid for 24 hour home care seven days a week. Other than Fabienne, I found the caregivers sorely lacking in the most basic of qualities such as companionship and emotional support. Also, other than Fabienne, the one on one care for which they were hired (toileting, hygiene assistance, dressing, grooming, feeding, etc) was mostly delegated by them to the staff at the assisted living facility where my mother resided, which negated the whole point of hiring them in the first place. Chronic lateness was also the norm. Most arrived 10-20 minutes late for the start of the night shift The night shift crew was especially problematic. In addition to generally not performing the basic tasks for which they were hired ("it's not my job" was the common refrain, even though it literally was their job), they often did not even stay in the same room as my mother who was a fall risk. Some slept on the sofa in the living room during the night shift, some spent the night shift doing schoolwork in a separate room, and some spent hours of the night shift on their phone in the hallway outside of the apartment. The complaints became so numerous from the staff at the assisted living facility and from the hospice nurses that I eventually had to change agencies for the night shift. Three of the low points during the Alvita night shift require special mention. (1) There was the night that my mother sat in her own feces for the entirety of the night. When Hospice arrived in the morning, the waste was dry and hard and had been there all night, despite a 12 hour Alvita shift. (2) Many nights, my mother was put to bed at 7 PM for convenience sake without any social interaction or kindness on the part of the aide. (3) My mother suffered a skin tear on her arm the night after I complained about the aides sleeping on the job. I was told that she injured herself, but there are no witnesses other than the Alvita aide involved. On the opposite end of the spectrum is Fabienne. She was the primary Alvita daytime aide for my mother. Fabienne went above and beyond the call of duty. She exuded kindness and compassion. She took the utmost care of my mother and treated her with dignity and respect. When Fabienne was on the job, the staff at the assisted living facility and the hospice staff took a break because everyone knew that she had everything under control. This is the level of care advertised by Alvita and the level of care that I paid for, but only Fabienne met the mark. Not only did she meet expectations, but she blew everyone away with her level of care.

My grandfather received such amazing care from Alvita. From the very start, everyone from Alvita…read morewas so compassionate during this difficult time for my family. From the liaison to our home health aide, the care was outstanding. The communication between my family and Alvita was top notch and we knew everything happening every step of the way. The staff at Alvita is what truly makes this company so special. I highly recommend!

So grateful for Friends For Life Homecare The whole team is…read moreamazing. Thank you for all you do to help everyone, I give them 10 Stars

Getting a call from GSH in W. I slip at 10:30 PM that my mother would be released that night and…read morecome pick her up. I live in Atlanta, so of coarse that was not going to happen. My mother lives alone & unfortunately suffers from debilitating back pain after a fall. Panic setting in I was referred that evening to Amy Recco founder of Friends For Life Homecare. She immediately gave me the names of the social workers at GSH that would delay the release for 12 hours & at same time contacted a caregiver to be at my mothers home when the ambulance dropped her off. Soooo, a week later I write this review to thank Amy & her efficient, empathetic organization and the life changing care my mother is receiving. Thank you for saving my mother! Mike S

I wanted to compliment the Physical Therapy and the nurses and aides caring for them patients at…read moreForest View i broke my ankle in a fall and following a weeks hospitalization I was sent to Forest View. I really could not walk but following intensive twice a day physical therapy i am now at the point I can walk with a walker and am abe to go up and down steps with no pain. The program employs very dedicated staff and tries to provide for everyone. There is overcrowding and notvenough staff to provide for such a large volume of patients but they try to make a difference. I appreciated their work in helping me return home. Joan Whelan Forest Hills NY

Terribly understaffed. People are screaming for a half hour or more to go to the bathroom. Some of…read morethe staff are very nice. Some don't seen to care. A lot more should be done. My mom. And a few other people are screaming for help almost all day. They should have been evaluated properly. And medicated properly.