I started working with Joseph Chu in the fall of 2022 because I was in need of some guidance with…read moremy aunt who has been struggling with her independence since 2015 and my mom who has been going through a lot of questions about her living situation since my dad's passing a year ago. I cannot praise Joe highly enough. He has been knowledgeable, thoughtful, kind and thoroughly professional in every way. My loved ones have gone through what I thought were complicated challenges, which have not phased him in the least. The various facilities he has recommended have been just as he said they would be. He has consistently shown himself to have great integrity and I can't think of a better person to help anyone navigate these difficult life changes. He has been a godsend, and I am grateful!

Joseph was instrumental in finding a beautiful, affordable assisted living facility for our mom. I…read morehighly recommend his services.

Wonderful people to deal with. They helped us navigate a…read moredifficult situation with kindness and compassion.

Let's face it: people are living longer and needing more care as they age. My family encountered…read morethis reality head-on when our grandfather was diagnosed with Alzheimer's. Initially feeling helpless, we soon turned to Elder Care Homecare, on the recommendation of friends, and found them to be the best home-healthcare agency we interviewed, hands down. In practice, they were as good as we'd expected. They were able to give us comfort that our grandfather was in capable hands while we were at work. The aides were not only competent but also trustworthy -- a critical factor when choosing to grant access to a loved one's home. Perhaps most important, the staff was accessible. I cannot emphasize this enough. Especially in the first weeks after we hired Elder Care, we wanted frequent updates, and Elder Care rose to the challenge. Rather than make us feel like we were annoying them, the team was a pleasure to work with, keeping us posted in real time and offering a window into our grandfather's treatment. We got the sense that the whole team actually cared.

First, let me just say I'm not the owner, nor relative nor affiliated with this business in any…read moreway. I'm a customer. I'm a customer that submitted this business for review on yelp, and did so with the intention of giving it a great review. Like many people of our generation, our parents are living much longer. Not too long ago, people didn't live as long as they do today, so our generation is encountering something, which for the most part, is unique; dealing with the stress of managing older parents, and in my case, dealing with my mother. My situation is that my family isn't rich, and we're not poor. My mother worked for most of her life, and when she got older, it was her wish to, when the time comes, to die in her own home. There are services that are provided by NYC and New York state, but to get them, the application process is, for lack of a better word, a nightmare. The biggest issue is that one agency doesn't know what the other agency is doing, for example, they have different computer systems, and the bureaucracy is beyond belief. If I had to pay for all those services out of pocket, the cost would have depleted all her life's savings, and in the end, she would have ended up in a nursing home. With in home care, the costs to the state are significantly reduced, as is the out of pocket expense for the families. To go through the bureaucracy for someone not familiar with the system is a full time job (and it never ends.. there is always some form to fill out). When we contacted "Elder Care Advocacy", Rosemarie streamlined the process for us, guided us through the process, filled out forms and each year I contract their services as there is always some new form that needs filling out, and each year, there is a re-certification process required by New York city. The professionalism of the group that works for Elder Care Advocacy is top-notch, and I highly recommend that anyone who has parents that are getting up there in years, to contact their office and start making plans. I cannot say enough good things about this business, and my family and I would be totally lost without their services.

From the owner: ElderCare Advocacy is a private geriatric care management practice serving frail seniors, the…read moredisabled and their families. We are based in Staten Island but serve the Metropolitan area to educate families as to services available to ensure their family members have adequate care through governmental programs like Medicaid or through private resources if preferred.

Just a note to thank your dedicated staff: Megan, Sara, and those I cannot name, for their…read moreprofessionalism and compassionate assistance this past week when my sister, Sara, was moved very efficiently to her new room. We are grateful for the participation of everyone involved, they were quite extraordinary. Your care of my sister, Sara, is always beyond our expectations. Jupiter Village has truly become her home and her haven. You treat her humanely and with a humanity not always available to those with dementia. Thank you again. Sincerely, Jack and Candace Miller

My very medically complicated Mom has been a resident at Juniper Village Paramus for about a year…read moreand a half. I truly rest easy and don't worry, she is very well taken care of, they have managed her medical conditions well, we've had fewer hospital trips and the aides and staff members really do care about the residents. They communicate with families about concerns or needs, I've had a great experience with the nursing staff. The facility is well-kept and clean, the rooms are spacious and functional. They have plenty of activities, and the residents all seem happy to be there. I visited many other facilities and I'm glad I chose Juniper Village.

I've worked with Roman and his team for over 10 years, beginning when he helped my parents protect…read moretheir home by placing it in a trust. We initially believed a will would be sufficient, but Roman explained that in New York State, proper asset protection involves much more. He broke everything down in clear, practical terms and guided us through each step of the process. Throughout, Roman was professional, patient, and approachable, especially important as my elderly parents needed time and reassurance to feel comfortable moving forward. He consistently answered our questions thoroughly and was always prompt in returning calls and emails. Now that my parents have since passed, Roman and his team continue to support me and my siblings with our own planning. I've confidently referred family members and their parents to him as well. Roman is an exceptional attorney, and it's incredibly reassuring to know we have him on our side.

Great service. They are very professional and responsive to all your questions. Would definitely…read moreuse them again.

Incredible help from Leana! She knows the ins & outs of Westchester, and helped us find and secure…read morea coveted senior living facility for a family member. She is always available, extremely prompt, and a great sounding board for things that come up. We had no idea how to approach finding a place for our family member and she provided thorough insights and tailored advice based on our situation. We couldn't have made this a successful transition without her. She also has a great network of referrals. Thank you!

New Leanna Walsh is amazing. Working with her was an…read moreabsolute pleasure. She spent the time figuring out what our needs were and came up with amazing choices. It was hard to choose. She is thorough and organized. Leanna follows up and answers questions and even visited my dad at his new assisted living facility! I would refer her any day !

Jack Lippmann's services were outstanding. He is professional, knowledgeable and caring. He went…read moreabove and beyond to process my father's case accurately and fast. Jack exceeded my expectations, and I am glad I found him. Thank you Jack Lippmann for your great service!

From the owner: Elder Care Services, Inc. specializes in preparing and filing difficult elder care documents. We…read morehave experience with many documents, and we are experts in all aspects of Medicaid. With our amazing customer service and our professionalism, you can be sure that we will get it right. Call today!

Daniel Maldonado excellent costumer service Communication…read morewas clear to the process to active my Medicaid

I had a terrific experience with Cindel and would highly recommend them! Cindel was super patient,…read moreattentive and truly cares about her job and helping people.