Fantastic administrative staff, professional caregivers were a pleasure - highly recommendread more

We had the most wonderful experience with the Jericho branch. They helped my mother so much and…read morecontributed to her mental and physical wellness. The aides were top notch! We could not have had a better experience!

Assisting Hands treat their customers like family. They are extremely friendly and are very…read moreattentive to how they choose to run their business. They make sure that the care giver is someone who is more than an employee but someone who cares to ensure the safety and overall happiness of the service users. Highly recommended! Wouldn't choose anyone else.

Assisting Hands took great care of my great aunt after she had a stroke. I have been working with…read morethem for a few months now and they are much better than the agency I was using previously. Whenever i call they answer right away. When the caregiver couldnt make it for a day they sent out a replacement and they were both fantastic. Thanks guys!

I waited a month after my mother's passing to write this review so I could have some distance and…read moreperspective from the events. I contracted with Alvita to care for my mother during the last two months of her life after she was injured in a fall. I paid for 24 hour home care seven days a week. Other than Fabienne, I found the caregivers sorely lacking in the most basic of qualities such as companionship and emotional support. Also, other than Fabienne, the one on one care for which they were hired (toileting, hygiene assistance, dressing, grooming, feeding, etc) was mostly delegated by them to the staff at the assisted living facility where my mother resided, which negated the whole point of hiring them in the first place. Chronic lateness was also the norm. Most arrived 10-20 minutes late for the start of the night shift The night shift crew was especially problematic. In addition to generally not performing the basic tasks for which they were hired ("it's not my job" was the common refrain, even though it literally was their job), they often did not even stay in the same room as my mother who was a fall risk. Some slept on the sofa in the living room during the night shift, some spent the night shift doing schoolwork in a separate room, and some spent hours of the night shift on their phone in the hallway outside of the apartment. The complaints became so numerous from the staff at the assisted living facility and from the hospice nurses that I eventually had to change agencies for the night shift. Three of the low points during the Alvita night shift require special mention. (1) There was the night that my mother sat in her own feces for the entirety of the night. When Hospice arrived in the morning, the waste was dry and hard and had been there all night, despite a 12 hour Alvita shift. (2) Many nights, my mother was put to bed at 7 PM for convenience sake without any social interaction or kindness on the part of the aide. (3) My mother suffered a skin tear on her arm the night after I complained about the aides sleeping on the job. I was told that she injured herself, but there are no witnesses other than the Alvita aide involved. On the opposite end of the spectrum is Fabienne. She was the primary Alvita daytime aide for my mother. Fabienne went above and beyond the call of duty. She exuded kindness and compassion. She took the utmost care of my mother and treated her with dignity and respect. When Fabienne was on the job, the staff at the assisted living facility and the hospice staff took a break because everyone knew that she had everything under control. This is the level of care advertised by Alvita and the level of care that I paid for, but only Fabienne met the mark. Not only did she meet expectations, but she blew everyone away with her level of care.

My grandfather received such amazing care from Alvita. From the very start, everyone from Alvita…read morewas so compassionate during this difficult time for my family. From the liaison to our home health aide, the care was outstanding. The communication between my family and Alvita was top notch and we knew everything happening every step of the way. The staff at Alvita is what truly makes this company so special. I highly recommend!

Wonderful people to deal with. They helped us navigate a…read moredifficult situation with kindness and compassion.

Let's face it: people are living longer and needing more care as they age. My family encountered…read morethis reality head-on when our grandfather was diagnosed with Alzheimer's. Initially feeling helpless, we soon turned to Elder Care Homecare, on the recommendation of friends, and found them to be the best home-healthcare agency we interviewed, hands down. In practice, they were as good as we'd expected. They were able to give us comfort that our grandfather was in capable hands while we were at work. The aides were not only competent but also trustworthy -- a critical factor when choosing to grant access to a loved one's home. Perhaps most important, the staff was accessible. I cannot emphasize this enough. Especially in the first weeks after we hired Elder Care, we wanted frequent updates, and Elder Care rose to the challenge. Rather than make us feel like we were annoying them, the team was a pleasure to work with, keeping us posted in real time and offering a window into our grandfather's treatment. We got the sense that the whole team actually cared.

heartfelt thank you to Applause HomeCare. After an operation for compound fractures on my elbow and…read morewrist I needed an aide. I was so impressed to have both the nurse and the owner Jim come to our home for the initial interview. They were able to send an aide right away. Amy was the best aide I could have hoped for, friendly, caring, professional and efficient. Thank you!

I can't say enough good things about Applause Home Care. From the very first call the staff was…read moreprofessional, compassionate and genuinely invested in our family's needs. The caregivers were reliable, kind and treated our loved ones with dignity and respect at all times. Communication was excellent, schedules were handled smoothly and we always felt confident knowing our loved one was in capable hands. Jim and his team truly go above and beyond and I would highly recommend them to anyone looking for trustworthy, high-quality home care.

Great service, communication, comforting and helpful staff. Very reasonable and prompt. Highly…read morerecommended

we had an immediate need for a live-in caregiver for my husband's mother who was being discharged…read morefrom a hospital for home hospice. Sharon, who is wonderful, sent us an angel! Samantha was only with my mother-in-law for 10 days before she passed. Samantha is the most caring, attentive, thorough, professional, sweet person on the planet. She gave the same care and respect she would give to her own mother. Even the Hospice nurse was extremely impressed with Samantha and her level of care. My mother-in-law was given the care, dignity, and love to pass in her own home surrounded by her family - which includes Samantha. Samantha truly is an angel!

My mother's health went into a quick decline, and we needed 24 7 care for her. They were able to…read moreput the coverage together and the staff was excellent. They were attentive and caring to my mother.

They are amazing and think of everything!! We were bringing my Mom home from the hospital and were…read moreat a loss as to what she needed or how she would do at home. Like a guardian angel, Elise appeared and guided us through the whole process. Our aide is incredible. I could not imagine a more gentle caring soul. Then we needed to increase the number of hours and again Elise appeared with all of the answers. We were able to get a second caregiver for the weekends. Everyone at this agency is caring and knowledgeable. If you need any care at home or even in the hospital call Interim now!!!! You will be able to know that your loved one is receiving incredible care. There are many home care agencies. They are not all the same so believe me and call Interim.

Home Watch Care Givers is a very professional organization. I hired them to replace my husband's…read morecaregivers that had been tending him for a week. Unfortunately my husband died on the first day they were with him. Their nurse, Stacey Chusid was most helpful in seeing us through his death, she was caring, supportive and stayed a long time to comfort us. We owe her a debt of gratitude. I highly recommend Home Watch Care Givers Margo R 6/1/21

Very professional and high quality staff. Home health aides were responsible and caring. If your…read moreloved one needs assistance, call them!