I waited a month after my mother's passing to write this review so I could have some distance and…read moreperspective from the events. I contracted with Alvita to care for my mother during the last two months of her life after she was injured in a fall. I paid for 24 hour home care seven days a week. Other than Fabienne, I found the caregivers sorely lacking in the most basic of qualities such as companionship and emotional support. Also, other than Fabienne, the one on one care for which they were hired (toileting, hygiene assistance, dressing, grooming, feeding, etc) was mostly delegated by them to the staff at the assisted living facility where my mother resided, which negated the whole point of hiring them in the first place. Chronic lateness was also the norm. Most arrived 10-20 minutes late for the start of the night shift The night shift crew was especially problematic. In addition to generally not performing the basic tasks for which they were hired ("it's not my job" was the common refrain, even though it literally was their job), they often did not even stay in the same room as my mother who was a fall risk. Some slept on the sofa in the living room during the night shift, some spent the night shift doing schoolwork in a separate room, and some spent hours of the night shift on their phone in the hallway outside of the apartment. The complaints became so numerous from the staff at the assisted living facility and from the hospice nurses that I eventually had to change agencies for the night shift. Three of the low points during the Alvita night shift require special mention. (1) There was the night that my mother sat in her own feces for the entirety of the night. When Hospice arrived in the morning, the waste was dry and hard and had been there all night, despite a 12 hour Alvita shift. (2) Many nights, my mother was put to bed at 7 PM for convenience sake without any social interaction or kindness on the part of the aide. (3) My mother suffered a skin tear on her arm the night after I complained about the aides sleeping on the job. I was told that she injured herself, but there are no witnesses other than the Alvita aide involved. On the opposite end of the spectrum is Fabienne. She was the primary Alvita daytime aide for my mother. Fabienne went above and beyond the call of duty. She exuded kindness and compassion. She took the utmost care of my mother and treated her with dignity and respect. When Fabienne was on the job, the staff at the assisted living facility and the hospice staff took a break because everyone knew that she had everything under control. This is the level of care advertised by Alvita and the level of care that I paid for, but only Fabienne met the mark. Not only did she meet expectations, but she blew everyone away with her level of care.

My grandfather received such amazing care from Alvita. From the very start, everyone from Alvita…read morewas so compassionate during this difficult time for my family. From the liaison to our home health aide, the care was outstanding. The communication between my family and Alvita was top notch and we knew everything happening every step of the way. The staff at Alvita is what truly makes this company so special. I highly recommend!

Fantastic administrative staff, professional caregivers were a pleasure - highly recommendread more

We had the most wonderful experience with the Jericho branch. They helped my mother so much and…read morecontributed to her mental and physical wellness. The aides were top notch! We could not have had a better experience!

Can't say enough about the Aides that work for Affirmed. They are compassionate, gentle and a great…read moreattitude. They have been a great aid with my wife and she gives them a thumbs up. Had to ask the Hospice Aides that were coming twice a week for 1 1/2hrs each day not to comeback they were too rough in cleaning my wife. Affirmed aides were so gently and caring I was amazed at how they worked. Can't say enough about the difference in caring at a special and most needed time.

Odessa Brown is extremely unprofessional to work with. Overall care of patients is questionable…read moreespecially after the experience I had. Reading other negative reviews only further confirms it. Applicants please beware.

My mother's health went into a quick decline, and we needed 24 7 care for her. They were able to…read moreput the coverage together and the staff was excellent. They were attentive and caring to my mother.

They are amazing and think of everything!! We were bringing my Mom home from the hospital and were…read moreat a loss as to what she needed or how she would do at home. Like a guardian angel, Elise appeared and guided us through the whole process. Our aide is incredible. I could not imagine a more gentle caring soul. Then we needed to increase the number of hours and again Elise appeared with all of the answers. We were able to get a second caregiver for the weekends. Everyone at this agency is caring and knowledgeable. If you need any care at home or even in the hospital call Interim now!!!! You will be able to know that your loved one is receiving incredible care. There are many home care agencies. They are not all the same so believe me and call Interim.

Great service, communication, comforting and helpful staff. Very reasonable and prompt. Highly…read morerecommended

we had an immediate need for a live-in caregiver for my husband's mother who was being discharged…read morefrom a hospital for home hospice. Sharon, who is wonderful, sent us an angel! Samantha was only with my mother-in-law for 10 days before she passed. Samantha is the most caring, attentive, thorough, professional, sweet person on the planet. She gave the same care and respect she would give to her own mother. Even the Hospice nurse was extremely impressed with Samantha and her level of care. My mother-in-law was given the care, dignity, and love to pass in her own home surrounded by her family - which includes Samantha. Samantha truly is an angel!

Home Watch Care Givers is a very professional organization. I hired them to replace my husband's…read morecaregivers that had been tending him for a week. Unfortunately my husband died on the first day they were with him. Their nurse, Stacey Chusid was most helpful in seeing us through his death, she was caring, supportive and stayed a long time to comfort us. We owe her a debt of gratitude. I highly recommend Home Watch Care Givers Margo R 6/1/21

Very professional and high quality staff. Home health aides were responsible and caring. If your…read moreloved one needs assistance, call them!

Complete Home Care Services has been licensed by the NYS DOH and accredited by the Joint Commission…read more over 30 years.

My experience with the Complete Home Care staff was good. My father was ill and I needed guidance…read more The nurses were thoughtful and competent. The staff was encouraging. My father is doing significantly better now and no longer receives home care services. I would work with Complete Home Care again.

Working with Home Instead has been a positive experience. The leadership is supportive, the…read moreprocesses are well-structured, and the team genuinely cares about both clients and caregivers.

Home Instead has been such a wonderful help for my grandfather. The caregivers are kind,…read moreprofessional, and well-trained -- especially when it comes to dementia care and supporting seniors who need extra patience and understanding. The office team is always responsive and available 24/7, which really gives us peace of mind. We've appreciated their consistency, reliability, and the fact that they offer both hourly and live-in care depending on what's needed. Having access to certified caregivers, an in-house training program, and social worker support has made all the difference. I highly recommend Home Instead to any family looking for trustworthy, compassionate in-home care.