While the staff is great to our family member in Reflections for the last 3 years, no one has been…read moremore informative, helpful, and a pure joy to see as part of the nursing staff as Michael has been.at Angela is very helpful and caring and so is Rebecca at the front desk. Our family is not happy about the constant, new owners (3 in 3 + years) and the staff comes and goes like a revolving door! Staff is great but Management at Monarch is not. And they do not take care of their staff or treat them with respect which is Unfortunate! If any more of the staff, especially those above mentioned, leave, we will pull our family member out and stop referring others to Brandywine.

My Mom has been at Brandywine Livingston for almost 3 months and we have been so happy with the…read morecare she has received, the respect they give her and other residents, and the patience they have shown her (she is in Reflections which is the Memory Care), the food (they really do vary the menu and the options are gourmet but not overly fussy), the activities, the responsiveness both to our questions as well to my Mom and it really has exceeded our expectations. It's a lovely place that doesn't feel like an assisted living facility (it feels more like an upscale hotel or a country club but does feel homey) and is well-maintained and clean. The staff is super helpful and has given us great comfort knowing she is well taken care of.

"It truly takes a Village to Care For An Aging Parent."…read more To The Executive Staff ... Front Desk Staff ... Housekeeping Staff... Maintenance Staff ... Activities Staff...Dining Staff... Nursing Staff... Support Staff... Haven Staff... Hospice Staff ... Doctors and Medical Staff... Beauty Salon Staff... Therapists...Priests... Ministers ... Entertainers ... The Wonderful Residents, and The Entire Community of The Cliffs At Eagle Rock ... I wanted to take a moment to thank you for Blessing my Dad during the last Chapter of his life. Like many elderly folks I suspect, my dad didn't want to leave his home. He decided to give your Community a try because the isolation, boredom and loneliness brought on by Covid was very hard for him. He was beginning to decline and get depressed. Three days after dad moved into The Cliffs though, he began telling jokes again. His usual happy demeanor returned. He was participating and enjoying all of the activities, but mostly he began to fall in love with a place filled with warm and welcoming people. Within two weeks he asked me to sell the house he had lived in for 50 plus years. He didn't even feel the need to return to it. He said he "was happier than he ever imagined he could be, with his new home and family." I will never find the words to adequately express what that meant to me as a daughter... My dad passed away peacefully last month. He had lost his ability to speak. He slept almost all of the time. And yet, whenever someone entered the room he opened his eyes and greeted them with a huge joy filled smile. He did that until the very end. You all gave him that. The unbelievably dedicated Caregivers kept him comfortable and happy during his time with you... The amazing residents laughed with him when he told his jokes and said hello to him as they passed him in the halls. Others prayed with him. Some of you didn't even speak, but patted him on the arm knowingly while he slept in the Great Room. I don't think I will ever stop missing the man that I loved so deeply all of my life. A man whose happiness I wanted to assure until he took his very last breath. With that, I will always be thankful for the small part I played in finding your "Village"... This very special place, for him to spend the end of his life's journey feeling loved. With that, I will always be grateful to God, and I will always be grateful to you. Thank you for Blessing my beloved father, and Thank you for Blessing me.

My mother was a resident until she passed away at 89. The administration, staff, nurses, and aides…read moreare wonderful. It is a lovely facility; the grounds are spacious with walking paths, two gazebos, a patio, and a courtyard. The main floor has small cozy seating areas off the great room (which is lovely for visiting), a library, activities room, and a media room with the TV (most facilities we visited had a TV on all day on the first floor.) Their "beverage and snacks area" is actually a small dining area and kitchen, which was also terrific when we visited. Activities my mother enjoyed: performers who came a few times a week (especially singalongs); Ted Talk and discussion groups; arts & crafts; and physical therapy (because it was in a very nice room with floor to ceiling windows with a nice outside view). And we all loved the holiday "events", especially at Christmas. I highly recommend The Cliffs at Eagle Rock.

Great facility. Staff get to really know and understand each resident as an individual; with their…read moreindividual personality, particular enjoyments and needs. Reasonable for such a great level of care. I highly recommend them. They'll do everything they can for the happiness and well-being of the resident, as well as for the resident's family peace of mind and ability to enjoy visits etc. wonderful place.

This place is a wanna be Careless One. It appears to have the charm of a country home from the…read moreoutside but once you walk inside the charm is gone. It has a cold feel and it is compounded by sour faced employees on the inside. I see many people with bruises and dirty clothing. You can dress a place up but the people tell the true story. I toured here with Steve and found him to be cold and fake. There are many behavior problems here and did not feel it was safe for my loved one here. Went elsewhere.

My mom's been living in Brighton Gardens in West Orange for about 18 months now. She's made some…read moregood friends and the quality of care is very good. Food is pretty good, too. Staff is excellent, and that's the most important part for us. Nursing team is top notch, caring, and professional. Nurse Lisa runs the health-care team and she is easy to work with and has excellent medical judgment. Nurse Julie is also great. If your parent needs a place like this, Brighton Gardens is a good choice, I can whole heartedly recommend them

My mother currently lives in this retirement home, and after a year and a half she is still not…read morecomfortable. We were warned that this is a deficient facility, but were persuaded to come because it is under new administration. Aides wake her up at 6 am, though she needs only one medication per day which could be administered any time. and when she fell recently, the aides took half a day to come to help her. One serious problem is that the staff turns around frequently. Several staff members are long-time employees and get to know residents and care about them. but many are there for short stints, even just for weekends it seems. It makes me wonder if the short stints are a policy to save the company money. I have been in the 'memory care' or Alzheimer's wing, to visit my father with my mother, and there are aides there who ignore pleas for help by residents. Some are attentive and others just call out to feeble and distracted residents to 'sit down!.' We moved my parents to this facility, hoping my mother would count on the professional help that Brighton Gardens brags about in its advertisements and in the recorded message you hear while waiting, and waiting, to be connected to an aide. But I'm afraid we'll have to look for another residence and move them again. For a high price you get low level service and anxiety at Brighton Gardens.

My father had a fairly brief stay in nursing home at Crane's Mill from July of 2024 through…read moreOctober of 2024. I waited to write this review so I would be able to reflect more clearly on the experience. Mostly, my father's and my family's time there was not very positive. I am leaving the two stars for those staff members that did treat my father with kindness, compassion and understanding. We decided to put my father on hospice so we could access more daily care and less medical testing ect. However, what we observed is less concern, less care and less compassion. My father's care was not easy as he had little mobility and dementia/delirium the last few weeks was significant. Hospice did provide pharmacological intervention but did not provide much support or communication with the family. Fortunately, my family was able to spend every day with him and provide him with the support required to make him as comfortable as possible. The most disturbing was that my father was placed at the end of the hall and after this daily visit once per shift by the nurse, there was no check- ins by the aides other than the alert bell that he could ring. The thing is when we rang, it was longer then 10 to 15 minutes before anyone would show up and at times it could be 30 to 40 minutes. No aide was stationed outside in the hall, so I spent much of my time searching for help. There were four occasions, I found them on their cell phones in empty rooms. Rarely, did not see supervisors on the floor making periodic checks on both him and staff. Basically, any assistance received other than the bare minimum, was mostly reactive not proactive. I would like to thank the nurse that did sit with him a few times during the end as his anxiety was severe and also the staff members that alerted me when his needs not being met. In the end, an aide assigned to my dad daily was treating me harshly, that I hired a private aide to stay with my father so that I could take a break from what appeared to be passive aggressive cruelty. This aide refused my father his last cup of coffee on his last day telling him the kitchen was closed, as my brother showed up and retrieved a cup in that kitchen. Previously, I did ask supervisor to speak to her but was told, that it was happening. I often wonder how she treated him while I was not present as he was somewhat helpless. Unfortunately, taking care of both my parents, I witnessed other facilities, and it is my opinion as a society, we must do better with the elderly. Working with the elderly and health care is a very difficult job. Owners and administrators must do better providing a caring emotionally and monetary rewarding environment for their staff. The response to these reviews asks the writer to call and discuss. Again, reactive, so I will offer my further input only if it is a proactive response.

Crane's Mill is a wonderful place to be! I have been working for the company for over a year now…read moreand have had nothing but delight in my life since I started working here. The residents here are so polite and kindhearted. I enjoy seeing their beautiful smiling faces each day. Every time a new resident moves into Crane's Mill, I hear nothing but great things from them about how welcomed they feel.

ATRIA Darien is an assisted living facility with approx 80 Apartments all with full kitchen or…read moreKitchenette. Most of the seniors here are in their 80s and need some special assistance . The Dining Room Food and Activities provide good structure . The 5th star is held back because it is very expensive .. but Atria is a very nice facility that takes care of their Senior Guests .

I'm a refugee from the Chelsea clinic. I was absolutely gutted when I found out the Chelsea…read morelocation had closed, but discovered Riverside had the same people and same services. Headed here after work (5pm) It was relatively empty. They surprisingly had all my information from highschool still so my check in went quickly. The videos are still awfully hilarious and informative. I left within 45 minutes. Surprised that it was such a short trip. 10/10 recommended. Staff was sweet and charming as per usual. Doctors are only in on certain days so be sure to check in before you go.

Always come here for my test, always super friendly staff. Plenty condoms out for our taking! No…read morediscrimination, dirty looks, and all that! Much respect to the staff for always being there to make sure we are good!

horrible service !!!1 everyone is rude none of the workers want to genuinely help the workers…read more Karina is rude very rude and so is pricilla !!! please do not trust the company with your loved ones ! they've been denying me a termination letter for over a month !!! idk how they've been open all these years but they're very prejudice. they dont care abut black people at all !!!! they need to be closed down asap or get new workers that actually work for their check. they have been denying me a termination letter for over a month and Katrina the manager tried to get over on me by providing me a letter with false info I didn't ask to be on the letter they never have an excuse for their unprofessionalism

Alastar is a wooderful and very professional agency. Gleny HR, Ingrid Coordinador and Thania the…read moreBusiness Manager the whole team is very kind organized, and truly cares about their aides. You feel supported every step of the way. Highly recommend!