My father had a fairly brief stay in nursing home at Crane's Mill from July of 2024 through…read moreOctober of 2024. I waited to write this review so I would be able to reflect more clearly on the experience. Mostly, my father's and my family's time there was not very positive. I am leaving the two stars for those staff members that did treat my father with kindness, compassion and understanding. We decided to put my father on hospice so we could access more daily care and less medical testing ect. However, what we observed is less concern, less care and less compassion. My father's care was not easy as he had little mobility and dementia/delirium the last few weeks was significant. Hospice did provide pharmacological intervention but did not provide much support or communication with the family. Fortunately, my family was able to spend every day with him and provide him with the support required to make him as comfortable as possible. The most disturbing was that my father was placed at the end of the hall and after this daily visit once per shift by the nurse, there was no check- ins by the aides other than the alert bell that he could ring. The thing is when we rang, it was longer then 10 to 15 minutes before anyone would show up and at times it could be 30 to 40 minutes. No aide was stationed outside in the hall, so I spent much of my time searching for help. There were four occasions, I found them on their cell phones in empty rooms. Rarely, did not see supervisors on the floor making periodic checks on both him and staff. Basically, any assistance received other than the bare minimum, was mostly reactive not proactive. I would like to thank the nurse that did sit with him a few times during the end as his anxiety was severe and also the staff members that alerted me when his needs not being met. In the end, an aide assigned to my dad daily was treating me harshly, that I hired a private aide to stay with my father so that I could take a break from what appeared to be passive aggressive cruelty. This aide refused my father his last cup of coffee on his last day telling him the kitchen was closed, as my brother showed up and retrieved a cup in that kitchen. Previously, I did ask supervisor to speak to her but was told, that it was happening. I often wonder how she treated him while I was not present as he was somewhat helpless. Unfortunately, taking care of both my parents, I witnessed other facilities, and it is my opinion as a society, we must do better with the elderly. Working with the elderly and health care is a very difficult job. Owners and administrators must do better providing a caring emotionally and monetary rewarding environment for their staff. The response to these reviews asks the writer to call and discuss. Again, reactive, so I will offer my further input only if it is a proactive response.

Crane's Mill is a wonderful place to be! I have been working for the company for over a year now…read moreand have had nothing but delight in my life since I started working here. The residents here are so polite and kindhearted. I enjoy seeing their beautiful smiling faces each day. Every time a new resident moves into Crane's Mill, I hear nothing but great things from them about how welcomed they feel.

I provide a service in a lot of memory care homes. I actually do something called Laughter Yoga…read more This place is by far the best the cleanest, the friendliest, the most organized and professional, and the staff is always smiling and in a good mood, which is not easy. I highly recommend and I hope if I ever need a home, I told my husband I would like to go here.

I was so, impressed by them. They take care of their residents and the facility was clean and…read moreorganize. They truly leave you with a smile on your face.

Mixed feelings depending on caregivers I felt in PT nd OT they were mixed and I was never given a…read moretreatment plan or knew when to expect a therapist to arrive. The OTs susan and Laurie were excellent. PT Lenny and Krista and Roy excellent --others very mixed feelings. Nurses varied. Hector, Roy excellent. I requested a podiatrist and in the 6 weeks I was there never given one. Aides were ok and it is a difficult job. I found staff unresponsive to my schedule or needs

This review is for the rehabilitative care provided after a hospital stay. The family member being…read moretaken care of is relatively young and has been in many rehab facilities after hospital stays. This is one of the best. She is a former nurse and is very pleased with her care as are her relatives. It's a quiet, clean facility and during visits the nursing staff and aides frequently stop in to see if she needs anything. The food is good. Physical therapy has been twice a day and is effective. I'm writing the review in part because of all the negative reviews. I have heard only good things about Daughters of Israel over the years so all these negative reviews on yelp are puzzling. It is hard enough to find a good facility without being discouraged by these negative reviews.

Outstanding is the service my Dad and family received from The Willows Home For Senior Citizens In…read moreMontclair. My dad had a very active lifestyle. He worked until 78. Involved in the school industry. We never thought of placing our Dad in a retirement facility due to all the negative connotations. It was a true blessing when needed to find a home, we came across The Willows. It is a small retirement home for adults which is what we were looking for so our dad can be given the much needed personal attention. My siblings and I graciously Thank Mrs. Pinto and Ms. Chin for their thoughtfulness, care and attention. This home is not the typical institution like facility. It is a beautiful B&B style home with a very caring staff and no foul odors. It is a private facility with exceptional amenities all inclusive in the monthly rate. I highly recommend anyone needing a home for their love ones to take a tour of The Willows. It is truly a rare gem of a retirement home that caters to your needs.

I like to give special thanks to CNA's Serene, Sean and Stephanie Campbell, for their service and…read moreassistance they give to my family member. The facility needs to consider updating the inside and outside of the facility as well as food quality

I am not sure how the place is run on the daily but I can say that one of their dementia patients…read morewandered away and walked through a very dangerous patch of cut down trees and foliage through Greenhill's facility into my backyard which is adjacent to Greenhill's property . My husband noticed her climbing over the fence and tried to communicate with her. She was asking for the police. My husband called the police who came and took her away . On a different note, Greenhill's trees lean into my back yard. We have told them on many occasions to cut down the trees before someone gets hurt or our property is damaged. They we told by the town's forestry department to cut down a tree. They did not. The tree fell and broke into pieces in by backyard and deck. I called over 4 times in the day and went over there to tell them the tree is hazardous. No acknowledgement by their director Moishe. I hope they take care of your loved one better than these experiences I have had with them.

It has taken me exactly four months to the day my mom died - while in the loving, caring, attentive…read moreand kind care of Carol and her staff at Horizon Manor. I feel blessed we found this facility - although I wish I had found it earlier in our journey to get her comfort care. My mom had the best care and Carol allowed us 24/7 time with our mom - all the while checking in to see if we or, my mom needed anything. There was no hour of the day or night we could not reach Carol or her team. The facility is serene and the setting has a feel of a warm, cozy home. I want to single out, Audrey, Kiki, A.J., Robin, Denise and, of course, Carol. Thank you for welcoming us to your home. We will never forget you!

what a blessing!! we were looking for an assistance for living for our fragile manner and we happen…read moreto find this gem!! carroll and her staff are exceptional!! they loveeeee their job. they love the residents!! my mom arrived in bad shape from amother residence and she is thriving here!! carroll is the best!! the residence is immaculate..there is no foul odor..on tne contrary..the residents rooms are beautifully kept. staff entertain the residents with card games..bingo..singing and they love watching jeopardy!!i highly highly recommend. !

Well-maintained, one-bedroom affordable housing for seniors 62 and older in Montclairread more

My husband was admitted to this facility on 11/17/26. When he first got the he was not in Sub Acute…read morecare even though he was there for rehab. I was very disappointed when I went to visit and found him lying in the bed in a dam diaper! He was able to go to the bathroom himself! the rehab was sparse and they kept him in a wheelchair!! Once he was moved to the subacute side they got him up everyday and dressed. My husband said some of their exercise machines didn't work!! But the managing nurse Michelle was wonderful and Carla social worker. Bottom line my husband was released from this facility on the 8th of Dec and now he can't walk as well as he could before being admitted to the facility. All in all I wouldn't sent my family membe there . Yes when you walk in looks amazing but the PT was shitty to say the least.

Care quality at Complete Care Summit Ridge is very poor. Recently discovered family member has a…read morebedsore. Office management experience is also very poor. Met with supervision/ management about bedsore concerns management uncaring about concern/ complain. We are so disappointed about the poor level of care we are taking our family member out of the facility. We are also making complaints with all officials agencies we can. Advise: Avoid Complete Care Summit Ridge. If you have family at the facility always document at every visit, including taking pictures so you have adequate proof of poor care.

Friends that live in Senior Citizens Communities aren't dead yet! Some go out for a drink at my…read morelocal hangout next door! They keep up even at 100 years old. I should be that lucky!! Don't stereotype humans because of their age. Get to know some. You may be surprised what you learn and how much fun you can have!! This community is costly but offers all the services on premises that someone needs to live a full and happy life. It's right in my neighborhood. :-) Adopt a Senior!

So grateful that my mom is at this lovely, lively place. The apartment is light-filled and…read morecomfortable, the staff is great and caring, and the food is better than other reviewers have said. I appreciate Carnegie East and the activities--from Classical music appreciation to Shakespeare to Friday Happy Hour--keep my mom engaged and happy.