My father had a fairly brief stay in nursing home at Crane's Mill from July of 2024 through…read moreOctober of 2024. I waited to write this review so I would be able to reflect more clearly on the experience. Mostly, my father's and my family's time there was not very positive. I am leaving the two stars for those staff members that did treat my father with kindness, compassion and understanding. We decided to put my father on hospice so we could access more daily care and less medical testing ect. However, what we observed is less concern, less care and less compassion. My father's care was not easy as he had little mobility and dementia/delirium the last few weeks was significant. Hospice did provide pharmacological intervention but did not provide much support or communication with the family. Fortunately, my family was able to spend every day with him and provide him with the support required to make him as comfortable as possible. The most disturbing was that my father was placed at the end of the hall and after this daily visit once per shift by the nurse, there was no check- ins by the aides other than the alert bell that he could ring. The thing is when we rang, it was longer then 10 to 15 minutes before anyone would show up and at times it could be 30 to 40 minutes. No aide was stationed outside in the hall, so I spent much of my time searching for help. There were four occasions, I found them on their cell phones in empty rooms. Rarely, did not see supervisors on the floor making periodic checks on both him and staff. Basically, any assistance received other than the bare minimum, was mostly reactive not proactive. I would like to thank the nurse that did sit with him a few times during the end as his anxiety was severe and also the staff members that alerted me when his needs not being met. In the end, an aide assigned to my dad daily was treating me harshly, that I hired a private aide to stay with my father so that I could take a break from what appeared to be passive aggressive cruelty. This aide refused my father his last cup of coffee on his last day telling him the kitchen was closed, as my brother showed up and retrieved a cup in that kitchen. Previously, I did ask supervisor to speak to her but was told, that it was happening. I often wonder how she treated him while I was not present as he was somewhat helpless. Unfortunately, taking care of both my parents, I witnessed other facilities, and it is my opinion as a society, we must do better with the elderly. Working with the elderly and health care is a very difficult job. Owners and administrators must do better providing a caring emotionally and monetary rewarding environment for their staff. The response to these reviews asks the writer to call and discuss. Again, reactive, so I will offer my further input only if it is a proactive response.

Crane's Mill is a wonderful place to be! I have been working for the company for over a year now…read moreand have had nothing but delight in my life since I started working here. The residents here are so polite and kindhearted. I enjoy seeing their beautiful smiling faces each day. Every time a new resident moves into Crane's Mill, I hear nothing but great things from them about how welcomed they feel.

While the staff is great to our family member in Reflections for the last 3 years, no one has been…read moremore informative, helpful, and a pure joy to see as part of the nursing staff as Michael has been.at Angela is very helpful and caring and so is Rebecca at the front desk. Our family is not happy about the constant, new owners (3 in 3 + years) and the staff comes and goes like a revolving door! Staff is great but Management at Monarch is not. And they do not take care of their staff or treat them with respect which is Unfortunate! If any more of the staff, especially those above mentioned, leave, we will pull our family member out and stop referring others to Brandywine.

My Mom has been at Brandywine Livingston for almost 3 months and we have been so happy with the…read morecare she has received, the respect they give her and other residents, and the patience they have shown her (she is in Reflections which is the Memory Care), the food (they really do vary the menu and the options are gourmet but not overly fussy), the activities, the responsiveness both to our questions as well to my Mom and it really has exceeded our expectations. It's a lovely place that doesn't feel like an assisted living facility (it feels more like an upscale hotel or a country club but does feel homey) and is well-maintained and clean. The staff is super helpful and has given us great comfort knowing she is well taken care of.

Place is clean. That's the upside. SOME of the staff is caring thats it…read moreThe food they serve is disappointing... I would NOT recommend this place to anyone! Our family had an awful experience that put my family member in ICU because they ignored our repeated requests that something was wrong They do not return phone calls even though at your family meeting they look you right in the face and assure you they will DO NOT PUT YOUR FAMILY MEMBER IN THIS FACILITY.

They conned me into bringing my Mother there by saying all the bad reviews were old. Well hear…read morethis...totally careless in ever aspect of acute care. Good luck trying to get someone on the phone. Five days after nearly killing Mom they sent her back to the hospital! They are completely clueless and have no conscious about it at all. Terrible...Horrible...Incorrigible! And this is November 3rd, 2022. Very recent!!!

Veterans Home Care and our VetAssist team is proud to be partnered with CareBuilders At…read moreHome-Roseland, NJ. Working together with their staff is a pleasure in helping veterans and surviving spouses. Highly recommended in their professionalism, commitment, and mission.

From the owner: CareBuilders at Home provides home health aide services to seniors, people with disabilities and…read morepeople recovering from surgery or childbirth, to help them with personal care, meals, housekeeping, errands and getting around safely. We serve Essex County, NJ and the surrounding areas. We accept Long Term Care insurance, VA benefits, workers compensation and private pay. Services can be provided in home or in a facility, and can be anywhere from a few hours to live in, overnight and 24/7 care, on a permanent or temporary basis.

I cannot recommend Rebecca enough! Rebecca designed a program tailor-made for my back issues which…read morehas helped me tremendously. Through her compassion, expertise, and guidance. I am on my way to recovery.

Awesome team of therapists. Personal individual profession…read moretreatment. Attention to detail and all concerns.

Some of the staff might genuinely be incompetent. My grandmother was there a decade ago for a…read morestroke, and had a very unpleasant time with the nurses. Just last week, she suffered another stroke and was placed back in kessler not even 3 days ago. The staff at the front desk are the only good ones in the entire building I've interacted with. I got to the floor my family was on and stood at a help desk for 2 mins as no one stepped up to ask us if we needed assistance. There was 4 nurses behind the desk talking and laughing. I found my way to her room myself. My grandmother's bed alarms went off multiple times and no one at any point came to help check. It peaked this morning when we found out that the mandatory medication she has to take twice a day to prevent post-stroke seizures was NOT GIVEN TO HER in the morning because she said she didnt want it. My grandmother is not in the right mind to make these decisions. My grandfather who has power of attorney approved all the medications she has to get for at least 1 weeks in recovery. Only one single nurse seems kind and actually capable there, and she was only there checking and doing rounds. The rest seem like they want to do anything but their job, and they left my grandmother crying and upset after she was given her medicine and strapped into a chair. The medicine is known to cause disorientation, and being thrust into a new environment you would expect some emotional distress in the first few days. I cannot stand this place or the majority of the staff and its not surprising the only positive reviews come from people who are receiving simple treatment.

I Bring my clients here for physiatry annot to be confused with similarly sounding psychiatry) and…read morephysical therapies. I must say the facility is nice. The staff are way nicer than the smaller kessler in South Orange where similarly I take my clients but the front desk people always have an attitude and dont take a number of insurances. Dr. Kong here is very involved even just for routine visits and is very knowledgeable about the best way to care for the needs of people with Cerebral Palsy, Spina Bifida and other muscle and skeletal issues patients may have. If all the providers are anything like Dr. kong, i think the work they do is great and always greet my client who aren't in pain, provide answers for me and my clients. Again the campus itself is nice with plenty of parking and it appears that it is well kept which is always good.

I live in CA and my Mom is in NJ. I cannot say enough about the professional, kind and caring…read moreservice I receive from HHMPNJ. Janet Pod, LPN, Office Manager & Health Care Liaison, took the time to empathetically listen to our situation and offer guidance without making us feel pressured. This company is the "real deal" who honestly wants to make it a win-win for everyone. They are willing to collaborate on a specially tailored plan of action that suits their clients. Janet took the time to personally visit my Mom and really LISTEN to what she wanted. She did not talk down to my Mother as other companies have done. I would not go anywhere else than HHMPNJ. This is the gold-standard of care!

From the owner: Looking for Care?…read more Proudly serving New Jersey families for over 33 years, Home & Hospital Medical Personnel Inc. provides home health care services for seniors, adults, and pediatric patients with special needs. A nurse owned and operated agency, Home & Hospital Medical Personnel Inc. is dedicated to excellence in care, quality of staff, and patient satisfaction. Through the years, patient independence, autonomy, and self-care have remained at the core of our mission. We employ only the most qualified medical professionals to help patients adjust to their limitations with comfort and dignity.

Visiting Angels was there when I really needed them. I can't praise my mom's caregiver Nannette…read moreenough. She gave my mom her independence back & treated her with such respect & kindness. It can be difficult convincing someone that they need an aide so I liked to refer to Nannette as her assistant. I can honestly say that she made my mom's life much better.

From the owner: Family owned and operated home care agency offering quality, compassionate home care with…read moreexperienced NJ state certified Home Health Aides. For additional reviews, please be sure to also click the section "Reviews that are not currently recommended" (shaded in light gray color).

"It truly takes a Village to Care For An Aging Parent."…read more To The Executive Staff ... Front Desk Staff ... Housekeeping Staff... Maintenance Staff ... Activities Staff...Dining Staff... Nursing Staff... Support Staff... Haven Staff... Hospice Staff ... Doctors and Medical Staff... Beauty Salon Staff... Therapists...Priests... Ministers ... Entertainers ... The Wonderful Residents, and The Entire Community of The Cliffs At Eagle Rock ... I wanted to take a moment to thank you for Blessing my Dad during the last Chapter of his life. Like many elderly folks I suspect, my dad didn't want to leave his home. He decided to give your Community a try because the isolation, boredom and loneliness brought on by Covid was very hard for him. He was beginning to decline and get depressed. Three days after dad moved into The Cliffs though, he began telling jokes again. His usual happy demeanor returned. He was participating and enjoying all of the activities, but mostly he began to fall in love with a place filled with warm and welcoming people. Within two weeks he asked me to sell the house he had lived in for 50 plus years. He didn't even feel the need to return to it. He said he "was happier than he ever imagined he could be, with his new home and family." I will never find the words to adequately express what that meant to me as a daughter... My dad passed away peacefully last month. He had lost his ability to speak. He slept almost all of the time. And yet, whenever someone entered the room he opened his eyes and greeted them with a huge joy filled smile. He did that until the very end. You all gave him that. The unbelievably dedicated Caregivers kept him comfortable and happy during his time with you... The amazing residents laughed with him when he told his jokes and said hello to him as they passed him in the halls. Others prayed with him. Some of you didn't even speak, but patted him on the arm knowingly while he slept in the Great Room. I don't think I will ever stop missing the man that I loved so deeply all of my life. A man whose happiness I wanted to assure until he took his very last breath. With that, I will always be thankful for the small part I played in finding your "Village"... This very special place, for him to spend the end of his life's journey feeling loved. With that, I will always be grateful to God, and I will always be grateful to you. Thank you for Blessing my beloved father, and Thank you for Blessing me.

My mother was a resident until she passed away at 89. The administration, staff, nurses, and aides…read moreare wonderful. It is a lovely facility; the grounds are spacious with walking paths, two gazebos, a patio, and a courtyard. The main floor has small cozy seating areas off the great room (which is lovely for visiting), a library, activities room, and a media room with the TV (most facilities we visited had a TV on all day on the first floor.) Their "beverage and snacks area" is actually a small dining area and kitchen, which was also terrific when we visited. Activities my mother enjoyed: performers who came a few times a week (especially singalongs); Ted Talk and discussion groups; arts & crafts; and physical therapy (because it was in a very nice room with floor to ceiling windows with a nice outside view). And we all loved the holiday "events", especially at Christmas. I highly recommend The Cliffs at Eagle Rock.