Such a great experience at Mattress Firm! Ian was welcoming, knowledgeable, and made the whole…read moreprocess stress-free. My partner and I found the perfect mattress for a great price. We couldn't be happier--ask for Ian!

First time going into a mattress store. Justin, the employee, met us at the front and told us how…read moreit works, super helpful, it was awkward at first laying on a mattress and talking but Justin made it less awkward. We walked out the store with a mattress being delivered to us. It was an easy process. We were happy with the experience of finding a perfect mattress within our budget.

I needed a Queen size mattress and boxspring and wanted to wait until the Labor Day sale to buy…read more Angela, from Mattress2.0, first at the Bridford store and then, where I purchased at the Battleground store, was amazing. She was courteous, informative, helpful and gave me a great deal. Just to be sure, tho, I went to another Mattress store to compare. Mattress2.0 was far and away the best deal. It was delivered yesterday. I've told other people about her and the store and, hopefully, if they need a mattress, Mattess2.0 will be their one and only stop. You can go and compare others (and it's always a good idea to do that) but, you, like I, will go back to Mattress2.0. (And, no, this is NOT a paid endorsement!)

We used DC Movers for my mom. It was an apartment (1 bedroom) on the 3rd floor to a move on a 1st…read morefloor apartment. DC movers did an outstanding job. They were on time and did not waste any time. They were very careful wrapping furniture and not bumping into walls. They securely wrapped all of my moms furniture diligently. We picked a package of 3 movers and received a set of boxes that were delivered a week prior to her move date. We paid less than $400 and the 3 guys we had were super nice and friendly. They all wore their mask the entire move during these COVID times. We will be recommending DC movers and will be using them again ourselves.

Less than expected. 2 fast moving fellas that worked individually instead of together. Furniture…read morewas dragged. Accidents happened.

Rocky Tops did the granite installation for our entire home 18 years ago and we were well pleased…read more When we decided to use Rocky Tops again for our kitchen update we were not disappointed. David, the owner, made the process clear and seamless. His workers were polite and professional. While the owner was away, they talked about how they enjoyed working for David because he puts the customer first and wanted the jobs done right instead of rushed.

We started the process of picking out a granite island in early December with an expected…read morecompletion before Christmas; it was installed February 1 after repeated delays and unanswered phone calls/messages. We were not satisfied with the finished product - there was a flaw that was not repaired to suit us. Their only solution was to start over with a new selection. This company obviously does not believe in "satisfaction guaranteed " or " the customer is always right".

Long-time High Pointers probably remember this building as home to Hollywood Video. Mattress Firm…read moremoved in, I believe, in 2014. Since that time, our family has purchased several mattresses and box springs from this store. You can find this Mattress Firm near the busy intersection of East/Westchester and North Main. Mike Landers has helped us out on multiple occasions. He is friendly and knowledgeable; a great salesman. His coworkers have been friendly and polite too. When I visited, we arrived around 10:30am on a Saturday (they open at 10am, Monday-Saturday; 12pm, Sunday) and the store wasn't busy. We were able to take our time and didn't feel rushed. My wife and I were shopping for a queen mattress similar to a Serta Hybrid we already have. After describing our current mattress and what we wanted in our next mattress, Mike steered us towards the Beautyrest Hybrid. A queen mattress ran $1,599.99, but was on sale for the price of a twin: $1,299.99. Not cheap. It also came with a free adjustable base (limited time offer). My fiancee was able to find our current Serta Hybrid on sale/clearance at Macy's for well under $1,000. Mike was willing to work with us to get the best price possible for our mattress and box spring. As we laid on the showroom mattress, Mike had us lay on both our backs and our sides. He explained many things about mattresses and how we should feel. He gave us a demo of the adjustable base and noted the pressure we felt in our lower backs as well as how we breathed. He also had us try other similar mattress types throughout the showroom from other brands such as Stears and Foster. In the end, we still liked the Beautyrest Hybrid the best. Beautyrest is a brand of Simmons Bedding Company which is a sister company of Serta. Admittedly, the germophobe in me felt a little uncomfortable using one of the store's pillows when testing out various mattresses around the showroom. The pillow did not have a pillowcase on it, but looked clean. I hope it was clean. Mattress Firm has a 120-night comfort guarantee, but that guarantee is subject to $99.99 return delivery fees and restocking fees of anywhere from 10-20%. They also have a 120-night low price guarantee. They'll beat any advertised price by 10% within 120 days of purchase, but exclusions (e.g. clearance items, promotions) apply. In the end, we did end up ordering another mattress from this store because Mike was willing to beat an advertised price we found online at Macy's. It was a queen firm Serta Hybrid with box spring for $1,079 before tax. Mike sold it to us for only $999 before tax with $49.99 delivery fee waived. What a deal. We saved at least $300 by choosing to shop at Mattress Firm in High Point. Thank you, Mike! I should note there was one hiccup in this particular mattress ordering experience. We placed our order on May 22nd and were given a delivery date of June 8th. We wanted the mattress to be delivered the same day we moved into our new apartment in Chapel Hill. However, and this is still unclear to me, Mattress Firm dropped the ball somewhere. They never delivered on the promised date (June 8th). The date was even printed on our invoice. We were told to expect a call or text from Mattress Firm the evening before the delivery day, but we never got anything. The morning of June 8th, still no contact. We had to contact Mattress Firm to find out what was going on. Our mattress delivery ended up getting delayed to June 12th. Luckily, we had an air mattress and ended up sleeping on it on the floor of our new apartment for the first four nights. It wasn't ideal, but I guess it could've been worse. The delivery itself was excellent. We were contacted by both Mike and one of the delivery guys the morning of June 12th with a specific 30-minute time window. The delivery guys showed up a few minutes early and found our apartment without our guidance. We didn't have to walk outside to show them the way or anything. In fact, when the first delivery guy knocked on our front door, he had already brought the box spring up with him (he carried them up multiple flights of stairs). After placing the box spring inside, he went back downstairs to help his coworker carry up the mattress. They were lightning quick and also careful. They wore disposable shoe covers when they were inside which was a nice touch. They also wore masks which is the smart and safe thing to do during the current COVID-19 pandemic (North Carolina is experiencing a surge in cases right now). Five-star delivery. And thanks again to Mike. Mattress Firm is fortunate to have him.

I dont know if mattress is good because could not get passed delivery people. My appoint was 12:30…read more-2:30 I was told I would get call. Call came said they are on way to your house at 12:20 will be there in 10min I hit clock left work. When I got in car got call from driver we are at you house 4min later I told him I was on way as hard as I can. It take 25 min to get to my home that is why I ask for 3:00 appointment that I did not get. I was 5 min from home and this driver called and said you better be here in 5 mim or I'm leaving I said I trying give me 5 min. He said I got delivery to make and hung up. I got here and told store to tell them to get out of my yard and I will go somewhere else to buy. Then it took that driver 10min to get out of my driverway. Sales person was great Charles but you need control of delivery team and I save my tip.