Went to foamite after searching for a foam store in the GTA. I received great customer service for…read morea school project!

We finally gave up on our 25 year old Foamite mattress. We loved it so much we didn't want to part…read morewith it. But we took the plunge and are so happy we did. My husband is no longer waking up with back pain and my sleeps have been so deep that I wake up every morning remembering my dreams in detail, which hasn't happened in a very long time. Thank you Greg for guiding us to all the right decisions.

I was looking to replace my old mattress and decided to visit several stores to compare options. I…read morestopped by Sleep Country at Markville Mall in Markham Ontario, and I had a great experience. As soon as I walked in, the salesperson Ivan greeted me warmly and asked helpful questions to understand what I was looking for, such as the purpose of the mattress (i.e. better back support etc.) and my preferences such as price range. Ivan guided me in the right direction without being pushy, giving me the freedom to try out different mattresses at my own pace. Ivan checked in occasionally to see if I had any questions, which I appreciated--they never hovered or micromanaged the process. I ended up finding a great mattress at an excellent deal! It was delivered to my home within a week, and the entire experience, from browsing to delivery, was smooth and satisfying. Highly recommend visiting this store if you're in the market for a new mattress!

With sleep being such a big portion of my day (when I'm lucky) I decided on upgrading my pillow…read more I've heard that Sleep Country is the place to go to for pillows these days. They have a lot of displays and carry a lot of brands that online only (Silk and Snow, Hush) so you actually test them out. We were browsing but once we needed help, Kiera came over to help us right away. She asked about a lot of my sleep preferences and recommended pillows for us. She was very quick at grabbing them as well. They provide a disposable paper towel that you can put on pillows to try them out for your hygiene. A nice touch in the store but if you lay down on the mattress and look up, there are little cloud signs with messages on them!

I have not purchased this mattress yet but had gone to the 'office' / showroom where all three beds…read morewere available for trial. The Dozy was located on the 2nd floor in a busy area but it was super easy to find. I was greeted by a young man who was working behind a computer but he said hi and asked for my to give a minute while he finished up what he was doing. I decided to try out the beds and really liked the Forest Hill style which has 1100 coils, foam and gel. After the gentleman finished what he was doing he came over and spoke a bit about the product and answered my questions. Short and sweet, how I liked it. I've heard positive things on this mattress and love that they are Canadian and had a little showroom so you can check them out! I'll update my review if I decide to purchase and it is very likely I will

Wow. I ordered this mattress Wednesday night and it was delivered Friday evening…read more I've ordered other mattresses online before and was very happy, but didn't want to spend the same on my spare bedroom. I saw the sign for a $299 queen sized walking down the street and it caught my attention. No way could they do that. I checked out the site and some reviews and orders the level up from their base model. It came in around $500 delivered! They do make a third level that people rave about, but I didn't think it was necessary for my guests who typically only stay a night or 2, totaling 10-15 nights a year. Delivery was fast and efficient. Their delivery guys were friendly and clean. If you need a mattress for your own room, get the top of the line. (Still cheaper than most other brands). Spare bedroom, second tier. Cottage, dorm room or first place on your own, get the entry level! You can't go wrong for the price. Especially delivered!!!! Keep up the good work dozy!

After searching around for a new mattress because I was moving into a new condo, I came across a…read moreplace called Simply Elegant. A great sales guy, Robert, came and assisted me in finding the mattress most suitable for me. So I went ahead and put down about $850 for a brand new queen sized mattress. Nothing special but getting this thing shipped into my condo has been a total headache. My condo requires you to book the elevator in advanced and is only available from 9am-6pm, essentially working hours. So my only option is to ship on Saturdays. The problem is, EVERYONE else in the condo moves on Saturdays because of this same issue. The result is the Saturdays are always fully booked. It has been so much back and forth trying to arrange the perfect shipping time when I am available, the shipping guys are available, and when the elevator is free. This hasn't been an easy task and throughout this entire process, Robert from Simply Elegant has worked this through with me to get this mattress into my condo unit as soon as possible. He has flexed his shipping times in this part of the city to accomodate my available time on Saturday but that still wasn't enough since the elevators are always booked solid on Saturdays. Today, Robert got me to put him on the phone with the condo staff and he pretty much gave them an ear-full about getting this mattress into my unit. Lo-and-behold, it worked. I'm not the type to be so aggressive and I felt pretty lame having to get someone else to fight this battle for me but I can't express how grateful I am for him and his company to go the extra mile to get me sleeping on the mattress I bought. Albeit mattresses are expensive but well some places could care less once they've received payment. But Simply Elegant will have a customer for a lifetime because of the effort made to provide amazing customer service.

Awesome service! Talked to Craig and Dave. Happened to…read morecheck their web deals and got my King size mattress for a good price! The show room is bigger than I thought it would be. Worth the trip to look.

When it was time to finally replaced my old mattress, I was a bit shocked at the prices at the…read moreusual mattress stores. Then I found National Mattress with their 1,800+ excellent Google reviews so I had to stop in and try them out. Within 27 hours of entering their warehouse location, I had my new queen size mattress delivered on time at an amazing price! They had floor models on clearance which made it super affordable. But even their regular prices are 50% off. And it's only $55 for the delivery of the new mattress and curb-side movement of my old mattress. Super efficient and lovely people to deal with. Highly recommend them. And a HUGE selection of every kind of mattress that you can imagine - from top end to basic. And you can try them all out for as long as you want.

Extremely disappointing experience with National Mattress…read more I purchased a NEW Sealy Posturepedic mattress from National Mattress and paid more than $400 for delivery. When Day & Ross attempted delivery, the shipment was in poor condition. More importantly, the mattress itself was visibly soiled and damaged, including the pillow-top fabric. I took photographs documenting the condition. I refused delivery because I had ordered a new mattress and was not prepared to accept one in that condition. The mattress was taken back by Day & Ross and was never accepted or used by me. I immediately contacted National Mattress customer support, provided photographs, and requested a full refund, including the $400+ delivery charge. I initially received no meaningful response despite following up. After I posted a Google review, the owner of National Mattress responded publicly, acknowledging that the condition of the mattress did not meet their standards and stating that someone would contact me regarding my refund. A National Mattress store representative subsequently called me. I again explained that I had refused delivery and had photographs documenting the condition. The representative told me that he was unaware of what was happening with customer support and was not aware of my previous correspondence or photographs. I was then told that National Mattress would not process my refund until Day & Ross returned the mattress to National Mattress. I find the handling of this situation appalling. I purchased and paid for a NEW mattress, refused delivery because it arrived visibly soiled and damaged, and never accepted or used it. I understand that National Mattress may want to investigate the shipment with Day & Ross, but that is an issue between National Mattress and its delivery partner. It should not require me to wait for their carrier investigation before receiving my refund. I am seeking a full refund of everything I paid, including the $400+ delivery charge. I have initiated a credit-card dispute and filed a complaint with Consumer Protection Ontario. I will update this review if and when the matter is finally resolved.