We went in to upgrade our mattress(after 12 years!) and was overwhelmed by the changes in the types…read moreof beds available currently. We had the store to ourselves but the salesman Vince did not pressure or steer us in any particular direction. He was available to answer all our questions and offer suggestions to narrow down the many choices. It went a lot better than expected and we had the new bed delivered 2 days later. The delivery guys were fast and efficient and on time! The upgraded king size bed is wonderful and the only problem is wanting to get out of it in the morning. We would recommend this store highly and Vince is the man to ask for.

Went in as I was having surgery and needed a bed upgrade. All sugar when buying the bed. It was a…read morebed that was adjustable and two separate twin beds. Comically, the beds were delivered and were set up at different heights with different size and width bed legs. We called knowing it had to be a mistake and were told we would have to pay a service charge for their mistake. They came and still not resolved. Terrible post sale service. Over priced bed and a sales person just wanting a cheque. Will never recommend and had to vent outcome. Now I will sleep well.

My Chat GBT was the reason I walked into Canadian Mattress. In search for the best mattress to suit…read moremy specific needs. We were in search for quality and a local business reputation over bulk pricing with mass sales. Laura greeted us with no pressure and wanted to meet our specific needs regarding our mattress purchase. Her knowledge and attention to detail was excellent. She took the time to compare and answer any questions we had. She showed us a wide variety in the show room and eventually helped us narrow it down to what our priorities were with the consideration of pricing. The showroom had a great selection and competitive pricing. We are confident and happy with our purchase and would highly recommend Canadian Mattress. It is great shopping LOCAL!!!!!!

It was such a great experience dealing with Matt and this company. He was kind, funny, helpful and…read moremade my experience stress free. They were right on time with delivery and my mom loves her new bed. He offered advice and guidance with all my questions and I will never shop anywhere else. Thanks Matt, for making things just a little bit easier for me and my family during stressful times.

Great service and products. Never had an issue with service or delivery as per review I read by…read moresomeone else. The showroom is inviting and products are of high quality.

There was consistent poor communication and poor service. The last email was "picked up and gone"…read more No thank you for our business. There was no help in terms of getting the custom table we ordered delivered. We arranged for it to be picked up and the response was that it was a two man job. We didn't feel it was our responsibility to load an item we had spent so much money on. The table was late but I had to initiate contact with this store every time regarding arrival. There's too many great stores in Calgary to tolerate poor service.

Best brick store in Calgary. Excellent customer service and knowledgeable about mattresses and good…read moresleep for different kinds of sleepers. I never felt any pressure in the shopping experience and received good advice and education. Good pricing for different budgets as well!

Terrible customer service. When I asked about warranty on a floor model (listed as clearance…read morebecause it was damaged) the guy told me I'd have to deal with the manufacturer. I asked what the process would be, and he told me, "worry about it when you need to". I told him I wanted to just know before buying. He told me there's no one to talk to regarding warranty. He was quite rude and not helpful at all. I just walked out and decided to buy my mattress elsewhere.

We have used these guys a few times. Zero issues. I bought a large living room sectional off them…read morewith power recliners, they came on time, delivered and set up and they were less than 3 other stores with similar sets. I also bought a bedroom suite from them and had no problems, arrived on time delivered and set up perfectly I recommend them.

Gabriel at Fair Deal was extremely helpful and see nice to deal with:) We love the new furniture…read moreand it looks great in our new place. They were all very helpful and we will definately be back in the near future to make another purchase

Just bought my first couch from here today to go in my first house!…read more Furniture shopping, especially couch shopping is expensive and exhausting. I shopped at so many places before going here: LayZboy, Leon's, the brick, show home furniture, etc. etc. etc. I knew that shopping local was important to me as well as supporting the Canadian economy. I landed on Rossini's furniture store and found they had amazing deals but are going out of business but their sister or brother store is Furniture Extreme and on Monday all their pieces are being moved to Furniture Extreme so I decided to check this place out. They were very helpful and one nice thing is that they can order you a piece in but you have to pay 50% down and if it arrives at the store and you don't like it then you get your money back in full refund or store credit that can only be spent at the store. When we bought the couch they asked us how we found out or heard about them and we told them through friends and then they asked us the friends name and found them on their computer so because we had a referral we got $25 off which is pennies when your spending $5000 and the friends that referred us got $250 to be spent in the store. Overall, great experience and very friendly staff.

I ordered a brand new couch that was discontinued but I was told they could still order it new, my…read moremother ordered the exact same one and it took 8 weeks to be delivered. Mine was apparently ready immediately which was weird. When it arrived there were very obviously used felt pads with someone else's dirt on them and I was told by the delivery guys that this piece wasn't factory sealed it was shrink wrapped and sold to me as a new couch when it was used. Additionally it was all wonky and the arm rest made a clicking sound and the cushions didn't line up. I raised these concerns immediately with the delivery guys and was told to keep it as a loaner and talk to the store to find a solution. There are a lot of features I like about the couch that I couldn't find in another one so after numerous discussions with the owner Andy I agreed for them to repair it and if I was happy with it then they would give me a 10% discount as it is still obviously a used and damaged piece. Also in conversation here I learned that their supposed worry free warranty that I purchased doesn't cover any structural components it's just for stains. Again misleading and not what I was sold on. I have since decided that I don't want their warranty as it wasn't what I was told it was and this entire process of them fixing it has been less than desirable as I had to follow up multiple times to get anything done. It has now been 4 weeks since the final repair. I have spoke to at least 5 different people at this store about the refund on multiple occasions and had to explain this story 15 times yet I STILL have not received the refund I was promised. How many people do I have to speak to for this to be resolved when they have all called and told me that they will get it dealt with and follow up. Not one of them has followed up. I am a business owner myself and it is VERY simple to process a refund. There are no excuses at this point and I suppose I will have to file a dispute with my credit card company since they are clearly incapable of resolving an issue as they promised.

I purchased a bed from Bracko Brothers in December 2014 and it arrived January 2015. We chose the…read morestain colour and I was impressed with the quality. Solid oak bed, very sturdy, and got to choose the height of the headboard and footboard too. Chose the taller of both. This is a queen bed and the headboard is 58", while the footboard is 40" high. I have now had the bed for 7 months and have not had any issues with it. It is the first custom bed I have purchased - and it didn't cost much more than some of the beds we looked at in other stores that didn't have custom options but would still have to wait several weeks to get in.

This family owned store is a real gem in a city this size!…read more How many furniture stores do you call that the owners answer the phone? None of...press1, press 2, etc. for this department or that department'. When I first contacted the store, Lou Bracko said 'come in Rae and I will work with you'. And he did. We are very pleased with our new furniture and area rug. Even though the chairs were custom made, they arrived several weeks ahead of the scheduled delivery time. An all around great experience!

Great store with quality furniture & amazing prices I…read morepurchased 4 chairs & will arrive in as quickly 7 days Also the sales person was amazing & very helpful Definitely will be purchasing more items in the near future.

Such a great selection of home decor pieces! The ULTIMATE in home decorating! They have something…read morefor everyone, from a few pieces to update your space, to a complete home overhaul! Their customer serve is unmatched! They truly care about their customers! They will help you find what you need and help you stay in your budget! Highly recommend!