My experience is absolutely positive. Scott pointed me towards a really nice spruce-based hardwood. The installation could not have gone better. The installer, Dick, worked quickly and methodically, putting in the flooring in my condo in three days, and installing new baseboards in a fourth day. What really impressed me, more than the aspect of speed, was the meticulousness. Everywhere I look, the new floor is meeting a wall or a room boundary, perfectly. read more

Aleksandr was very patient and knowledgeable while helping me with laminate for our condo. Thank you for your time again, we've made a good choice. Very happy with the staff and my new flooring! read more

I had an opportunity to visit Jordans flooring recently. I was rushing to find the best vinyl option for my house. A young man named Aleksandr gave me a lot of information about planks and their differences and price range. Now I know what to order and will be back within a week! Very positive and helpful interaction. read more

Gene was terrific to work with. We had a new carpet put into the basement. The workers were quick and efficient, and were patient about our crazy dogs. We're very happy with the carpet and the service! read more

the whole experience was great. Paulo the salesman was honest and friendly. He followed through on everything he promised. The installers were terrific, they showed up when they said they would with a crew of 5 and did a super job. We are very happy with the product and the fabulous service. read more

Jordans has a reasonably large selection of quality area rugs. We found one we liked but we needed a slightly smaller size. Our salesperson was able to locate the 6 x 9 in their Vancouver store so we had to wait until it got sent from there - about a week and a half. As we don't live too far from the store, Jordans delivered the carpet for no additional charge which was a nice plus. Not terribly surprising but salespeople work on commission so if you have been working with one particular salesperson the other salespeople will not be particularly cooperative. read more

I had linoleum installed in my house by Jordans a few years ago. My neighbors had used Jordans for their kitchen lino and did a great job so I felt comfortable with them. Purchasing linoleum was a huge deal for me because it was a large area of floor and it wasn't something I could change right away if I didn't like it. So I started my search for the perfect linoleum. That search lasted over a year. I had been in Jordans a number of times to look at samples, took some home, asked my friends & neighbors for their opinions. It seemed never ending. I just couldn't decide. Finally I had made my decision and I phoned up Lee at Jordans Floor Coverings to tell him the good news. I had chosen the Congoleum with the large squares that looked like tiles and had these pebble-like designs in between. It was really nice. The large squares were a warm sandstone color and the pebbles in between were blue and green. That would match the curtains in my dining room. Lee politely informed me that the Congoleum lino had been discontinued. My heart sank. He said it would not be possible to get it in. I started to cry. Yes, it was devastating. There was no other linoleum that would go as well in my house. I had to get this stuff. I went to the internet and found the Congoleum website. I found their Canadian offices and started to phone distributors in Western Canada. No luck. They didn't have it. I tried out East. One had another shade of the pattern but not the color I wanted. Then, I found a place in Quebec that had a whole roll of my lino. I was ecstatic! I phoned up Lee and told him the good news. He would contact the distributor. When he did, they told him he would have to purchase the entire roll, even though we didn't need it all. In the end, it would cost me a bit more for the shipping and everything but it would totally be worth it. The day arrived for the installation. George and his crew came in and tore up the old stuff. Then put down the sub-floor. Next came the linoleum. It was a large job and there were 5 stairs to the second level that also had to be done, but the guys were quick and no mess left behind. George had to come back and put the toe kicks on the stairs and I happened to be home. He said that my choice of lino was perfect. It matched the walls and decorations and I couldn't have found a better choice. I told him that I thought his work was the best I've ever seen. In fact, it was better than my neighbors. He did an amazing job of matching the lines and patterns in the lino. He cut the little pebbles in between the tiles and used that for the back part of the stairs and under the counters, just like they do in Mexico. It was stunning. I have never seen such workmanship and I told him that. It was above and beyond my expectations. If I ever had to install lino or carpet or any type of floor covering, Jordans would be my first and only choice. Their staff is professional, courteous, accommodating, and their installers and the best in the business. The prices are reasonable and they have a huge selection. You will not be disappointed here. My experience with the lino installation by Jordans was the very best it could be. I even cried when I sold my house and had to leave the lino behind. I cried again when I found out the lady who bought my house ripped it out. At least I have the pictures and memories of the wonderful work Jordans did and can look forward to using them again in the future. read more

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We had an excellent experience at Jordan's! Jacob helped us choose a great carpet at a fantastic price and was at our house the next day for measurements. Jordan's will be our first stop for our next flooring purchase! read more

Jacob greeted us shortly after we entered the store. He was friendly and helpful, but not at all pushy like in some other rug stores in Calgary. He realized quickly that we wanted to peruse all of the rugs for ourselves and left us to do so at our own pace. When we returned later the same day with some furniture and flooring samples to hold up to a rug we thought we would like, he came over immediately to assist us by holding the samples up for us, and was quick and efficient in processing the sale. read more

I had all the carpet in my house replaced. Jordans was awesome to deal with every step of the way. Wish more businesses were like this. Jacob was excellent with the communication and keeping me informed every step of the way as to what was happening and when. He also showed up to do the measuring exactly when he said he would. The installers also showed up on time, were polite, did a great job and cleaned up after themselves. They were also willing to help move the large pieces of furniture. I'm very happy with my carpet and the installation couldn't have gone any better. Very happy to have worked with Jordans and would definitely use them again. read more

We were looking for a new area rug for the basement sitting room.We had purchased from Jordan's in past and were very satisfied with their service. We were assisted by Jacob who provided options and ended up having one custom made to fit our space. Very knowledgeable and flexible in his approach. He also advised how to take advantage of the leftover carpet material. Excellent service and pricing. read more

Jordans is a great place to shop. Everyone is so helpful. The installers come when booked and leave no messes. I had my bathrooms and front foyer and stairs done in linoleum. It was a small job for Jordans and they treated me like they were making a million dollars! read more