We went in to upgrade our mattress(after 12 years!) and was overwhelmed by the changes in the types…read moreof beds available currently. We had the store to ourselves but the salesman Vince did not pressure or steer us in any particular direction. He was available to answer all our questions and offer suggestions to narrow down the many choices. It went a lot better than expected and we had the new bed delivered 2 days later. The delivery guys were fast and efficient and on time! The upgraded king size bed is wonderful and the only problem is wanting to get out of it in the morning. We would recommend this store highly and Vince is the man to ask for.

Went in as I was having surgery and needed a bed upgrade. All sugar when buying the bed. It was a…read morebed that was adjustable and two separate twin beds. Comically, the beds were delivered and were set up at different heights with different size and width bed legs. We called knowing it had to be a mistake and were told we would have to pay a service charge for their mistake. They came and still not resolved. Terrible post sale service. Over priced bed and a sales person just wanting a cheque. Will never recommend and had to vent outcome. Now I will sleep well.

My Chat GBT was the reason I walked into Canadian Mattress. In search for the best mattress to suit…read moremy specific needs. We were in search for quality and a local business reputation over bulk pricing with mass sales. Laura greeted us with no pressure and wanted to meet our specific needs regarding our mattress purchase. Her knowledge and attention to detail was excellent. She took the time to compare and answer any questions we had. She showed us a wide variety in the show room and eventually helped us narrow it down to what our priorities were with the consideration of pricing. The showroom had a great selection and competitive pricing. We are confident and happy with our purchase and would highly recommend Canadian Mattress. It is great shopping LOCAL!!!!!!

It was such a great experience dealing with Matt and this company. He was kind, funny, helpful and…read moremade my experience stress free. They were right on time with delivery and my mom loves her new bed. He offered advice and guidance with all my questions and I will never shop anywhere else. Thanks Matt, for making things just a little bit easier for me and my family during stressful times.

Best brick store in Calgary. Excellent customer service and knowledgeable about mattresses and good…read moresleep for different kinds of sleepers. I never felt any pressure in the shopping experience and received good advice and education. Good pricing for different budgets as well!

Terrible customer service. When I asked about warranty on a floor model (listed as clearance…read morebecause it was damaged) the guy told me I'd have to deal with the manufacturer. I asked what the process would be, and he told me, "worry about it when you need to". I told him I wanted to just know before buying. He told me there's no one to talk to regarding warranty. He was quite rude and not helpful at all. I just walked out and decided to buy my mattress elsewhere.

I ordered a brand new couch that was discontinued but I was told they could still order it new, my…read moremother ordered the exact same one and it took 8 weeks to be delivered. Mine was apparently ready immediately which was weird. When it arrived there were very obviously used felt pads with someone else's dirt on them and I was told by the delivery guys that this piece wasn't factory sealed it was shrink wrapped and sold to me as a new couch when it was used. Additionally it was all wonky and the arm rest made a clicking sound and the cushions didn't line up. I raised these concerns immediately with the delivery guys and was told to keep it as a loaner and talk to the store to find a solution. There are a lot of features I like about the couch that I couldn't find in another one so after numerous discussions with the owner Andy I agreed for them to repair it and if I was happy with it then they would give me a 10% discount as it is still obviously a used and damaged piece. Also in conversation here I learned that their supposed worry free warranty that I purchased doesn't cover any structural components it's just for stains. Again misleading and not what I was sold on. I have since decided that I don't want their warranty as it wasn't what I was told it was and this entire process of them fixing it has been less than desirable as I had to follow up multiple times to get anything done. It has now been 4 weeks since the final repair. I have spoke to at least 5 different people at this store about the refund on multiple occasions and had to explain this story 15 times yet I STILL have not received the refund I was promised. How many people do I have to speak to for this to be resolved when they have all called and told me that they will get it dealt with and follow up. Not one of them has followed up. I am a business owner myself and it is VERY simple to process a refund. There are no excuses at this point and I suppose I will have to file a dispute with my credit card company since they are clearly incapable of resolving an issue as they promised.

We were on the hunt for new living room furniture that is comfortable at a reasonable price, I saw…read moreFE on a FB ad and started checking them out. We went way down south as no other stores could compare price wise so I used the chat to inquire about a specific piece at 6:30 AM and was shocked to get a phone call from SHIBU to help answer my questions. We made plans to connect with him in store on the weekend. He was went above and beyond for us measuring, explain the fabric, reviewing the warranty and anything else we asked. We bought a beautiful couch, it was delivered with white glove service by 2 very professional men who took care and attention to delivery and installation. Then after a day we both realized we had made a mistake and it was too big for our space, so I called SHIBU, he told us to come in and we spent over an hour with him and other FE staff to find the perfect sized couch to meet our needs. I would definitely recommend him and FE, excellent prices and CS!

We have used these guys a few times. Zero issues. I bought a large living room sectional off them…read morewith power recliners, they came on time, delivered and set up and they were less than 3 other stores with similar sets. I also bought a bedroom suite from them and had no problems, arrived on time delivered and set up perfectly I recommend them.

Gabriel at Fair Deal was extremely helpful and see nice to deal with:) We love the new furniture…read moreand it looks great in our new place. They were all very helpful and we will definately be back in the near future to make another purchase

We are return customers, and over the years we have purchased from Ambers numerous pieces of…read morefurniture (including a dining room set). Just recently, we purchased a kitchen set, and we are very happy with the quality of it compared to other furniture in most other stores. When we went in, we were taken around the store and shown a wide variety of quality sets at various price ranges, by both Glenn and E.J.. We eventually decided on a set that we know will last for many years. I should mention as well that on another occasion one of the legs on one of our dining room chairs from a set we purchased from Ambers probably 25 years ago, broke off at the base of the chair. E.J. repaired it for us (all good and sturdy) and did not charge us for the repair. Both my wife and I appreciated the excellent sales service by all involved and know that when we buy from Ambers we will have something that will look great for years to come (and is also Canadian made).

We have bought a number of pieces of wood furniture from Ambers over the years and always been…read moreextremely satisfied with the quality and price. Other family members have also purchased furniture here and are very satisfied with their purchases. The furniture holds up very well and seems to last forever. The customer service I received has also been extraordinarily good as well. I had one instance where through my own fault, I caused some damage, and they were quite helpful to repair it as good as new. I think the current location has been there for at least 35 years which speaks well for the selection, service and value they have provided over time and give them a 5-Star rating.

Great service and products. Never had an issue with service or delivery as per review I read by…read moresomeone else. The showroom is inviting and products are of high quality.

There was consistent poor communication and poor service. The last email was "picked up and gone"…read more No thank you for our business. There was no help in terms of getting the custom table we ordered delivered. We arranged for it to be picked up and the response was that it was a two man job. We didn't feel it was our responsibility to load an item we had spent so much money on. The table was late but I had to initiate contact with this store every time regarding arrival. There's too many great stores in Calgary to tolerate poor service.

This week I walked into Cricklewood ( which looks amazing, new owners made it even better!) and…read morespoke to Ellana. She was attentive and all ears as I told her our beautiful Canadel table was still not closing properly. She gave me Ron the Warehouse Managers direct number which I called the next day. We talked and I sent him our receipts and photo of the Canadel sticker under the table. He sent Jee to our home and by yesterday it was fixed! Jee had to come back with another young man, so this was a two day adventure BTW. Thank you so much for taking such good care of us! As new owners, I feared you'd tell me sorry, but no, you did not. This table was bought Nov. 2019, and the previous owners sent someone out May 2022, leaving replacement rails in case what he did didn't fix it. Now hopefully it has been rectified properly. I will feel very comfortable shopping at Cricklewood in future, as they are amazing all around! Thank you so much!

I love my new special order coffee table. Wonderful staff helped me choose this new design made in…read moreQuebec Canada. Beautifully constructed. Great customer service at Crickelwood Interiors. I will continue to purchase all furniture from them.