1. Skyview Auto Glass Romulus

0

Romulus, MI

Skyview Auto Glass Romulus

1.0 (1 review)
Closed • 8:00 am - 5:00 pm

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Services - Skyview Auto Glass Romulus

Auto mirror repair

Auto mirror replacement

Auto window repair

Skyview Auto Glass Romulus Photos

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Safelite

Safelite

(4 reviews)

I scheduled an appointment with Safelite to replace my windshield (at my home) on a Tuesday, they…read moregave me a window of 1-6! So at 4:00 I call to see what the status of my service call was. So after going through there automated process for an excessive amount of time then speaking with a representative. I was advised that they had no record of my service call. I asked to speak with a supervisor which also took an inordinate amount of f time! The supervisor informed me that somehow, someway my service had been canceled!!! The supervisor then scheduled my service for the upcoming Saturday again from 1-6. To make up for mistakes she offered to give me the $75.00 wiper blades for free to make up for my inconvenience. The technician arrived around 4:00 and did an Outstanding Job. Unfortunately he advised me that my vehicles wiperblades were specific to the manufacturer and what he had just would not work. He commented that he would advise the shop to see if they could compensate me in some other way. Suff8ce it to say I have reached to them and of course have had no communication from Safelite!!! After repeated attempts I finally reached a Safelite representative. They tried to reach their local store and wasn't able to. She told me that she would be sending an email to the store. We'll it's been almost two weeks and not a peep from Safelite!!! The commercials are nice/cute their customer service not so much!!! UPDATE: The response received from Customer Service is to call them and go back in to the Vortex of their phone system and website as opposed to contacting me directly. SMDH REFERRAL INFORMATION: Your referral number is 708344

I didn't realize a new windshield could be so easy and fast! The front desk service was very…read moreprofessional and helpful and the workmanship looks perfect.

Safelite

Safelite

(25 reviews)

I had an appointment from 8am-12 on a Saturday. Couldn't get an earlier appointment. A good size…read morerock hit my windshield over a week ago on that cesspool of an unkept M-39. It went from a bullet size hole and cracked across the windshield within hours and further overnight. It's been over a week and it didn't crack more then 12 inches or so since. Rimon, the Safelite tech was at the condo by 10:30am, he seemed nice and arrived before his text messaged estimated time. He told us it would take about and hour. He showed us how much he would be collecting for the windshield replacement, it would be $353+ and showed me the bill before we parted to let him do his thing. He said he could call me when he's done. I said yes. He was done after 45 minutes or so. I got a text from Safelite as well as a call from the tech when he finished. He asked if I would be driving it soon or today at all. I said maybe later. He was happy to remove the setting tape for me. I said it was fine. He suggested letting it set for a couple of hours if possible. The tech was quick with running my credit card and a receipt was to be sent to my email. He was deft, knowledgeable, friendly and professional. I like this easy and convenient process and will definitely do it again. Hoping it's a long while before I have to replace my windshield from road debris again though. The tech reminded me that there's a lifetime warranty on the windshield. Good to know. The non-OEM glass was made by Fuyao.

I will admit I didn't end up going to the Safelight here for the replacement of my window (I opted…read moreto go someplace a little closer to home since I was just in the area for a meeting) but they did give me a quick quote and checked out everything to make sure it was safe to drive. I was very stressed by the surprise breakage of my windshield and they put me totally at ease and give me a great baseline for what I could expect to pay for the repair. If I still lived in the area (I grew up nearby which is how I knew to trust these guys) I would certainly be bringing my car in for any and all glass related repairs! You're in great hands if you bring your vehicle here.

Skyview Auto Glass Romulus - autoglass - Updated October 2026

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