Due to recent reviews and the Ferndale locations Google page disappearing, this is clearly a wider spread issue than just me. I contacted Skyview Ferndale on Sun 2/22 and scheduled a windshield replacement due to a large crack with Robert. 2/23 9:42am-10:45am they did the install. It took a few hours to see they did so very incorrectly, where audible wind noises were coming in, urethane all over the inside of my vehicle, and the outer moldings completely not attached. I called at 2:10pm the same day and Robert assured me they would fix it and that a tech would be on his way. They never arrived and we had to call to then schedule for next day. The "fix" on 2/24 was shocking - huge globs of urethane on the inside of my car, still one of the moldings completely not attached, and visible snow was seeping in on 2/25. I was told I needed to wait for a full cure so they could replace on Sat 2/28 between 11am-2pm. They never showed, so again we called and they said maybe Monday, but did not schedule a time or place. With huge impending rainstorms coming, we called back and asked for a full refund, as we did not trust them to show up OR complete the job fully correctly before the rains hit. We were told we would get a call from the main office for refund information. The call never came, despite voicemails left for Robert. We did a charge back request with our bank and have since been refunded. Now, 3/18 I awake to two large fraudulent charges for my account from Skyview Ann Arbor, who I have never had contact with. Whether this is a data breach or retaliation, I do not know but if you need windshields replaced or repaired, sincerely go anywhere else. And if you have ever done business with them, lock and change the card used immediately. read more