If I could give it zero stars I would. The company will not hook up their "alarm" system to the…read moreactual alarms in the home. Therefore when the system is triggered the only noise that occurs comes from the one box itself and can only be heard when in close proximity to the system box. Not only does this mean that it does not alarm you that an intruder may be in your home, but it also would in no way scare away that intruder. It is notable that their contracts for service are also very long (4 years). In short, it is the worst security system I have ever encountered and as a family we feel unsafe while using this security system.

If I could give 0 stars I would! Customer service is horrible! Husband was on the phone for over an…read morehour and talked to 4 different people! We tried to cancel and they kept trying to get us to keep service! In the end 5 hours later we finally were able to cancel! Still have service at our house that we will be canceling soon!

He did an excellent job and was very responsive, calling to set up an inspection appointment within…read morea few hours of my online request. He arrived on time to meet with my wife and me, addressed several issues immediately, and scheduled follow-up appointments to complete the remaining work. He continued to be punctual, completed the job thoroughly, and ensured the area was cleaned up afterward. I was very impressed with his professionalism and feel he went above and beyond. I will certainly reach out to him again when it is time to upgrade my system.

From the owner: Home and Business Security Solutions. Surveillance system installation and service. Customized…read morequotes based on the customers needs. Smart Tech and Wi-Fi network solutions. Intrusion system sales and consultation. ADT authorized dealer

It was great service. We requested service at our south nend library. Just great service and very…read morenice people. These pictures are our system at our library

While I think the technicians do a fine job the gal on the phone is unknowledgeable, unhelpful and…read morerude. I'll find another company to service my alarm system.

Amazing service and repair. He picked up the computer from college campus, repaired computer, and…read moredelivered back to college within matter of hours!! AND their price for delivery & service was much lower than their competitors. Highly recommend.

From the owner: MJC Technologies, LLC – Custom Smart Mirrors, Security Camera Installations, and Network Solutions…read morein Northern Indiana and Southwest Michigan MJC Technologies, LLC specializes in custom smart mirrors, security camera installations, and network solutions across St. Joseph and Elkhart Counties, as well as Berrien and Cass Counties in Michigan, serving Granger, Mishawaka, South Bend, Elkhart, Goshen, Niles, and beyond. Our smart mirrors are custom-designed to seamlessly integrate into your home or business, offering features like calendars, weather updates, sports, and news. We also provide residential and commercial security camera installations, network optimization, and IT support, ensuring your technology is secure and connected.

In 2023 I finished building a new home in SW Michigan and I needed great, secure internet with no…read moredead spots in and around the house. Although that may seem like a simple task, if you've ever tried to DIY a solid network with consumer-grade devices, you have probably discovered the limitations and challenges. With security cameras, smart TV's, smart locking doors, smart light switches, smart landscaping lights and other devices reliant on good internet speeds / bandwidth, I was committed never seeing an "offline" or "connection error" message. I went on a mission to find a vendor who wasn't going to break the bank and gave all the local companies a chance. My meeting with A/V Tech Specialists was very different from all the other options that serve the area, and here's why: It became clear that Nate is honest, kind, caring, thoughtful and knowledgeable - a combination I didn't even think was possible. His pricing was very fair. Once I realized he was proficient in other areas as well, (providing and installing TV's, security systems for instance) I ended up using him for much more than simply providing a top-grade mesh network. That was over a year ago. And looking back, here's where the real value of this company came in for me. Advice: They not only consulted and installed a solid, forward-compatible network; they shared insight on which equipment they recommend installing to prevent me from having to upgrade for many many years. Support: As you might imagine, there were many questions along the way. Nate and his team were alway there to answer them. Accountability: Here's a big one. When it comes to tech, you'd be foolish to think every A/V company knows everything about all the various products. Tech is always evolving, so even if an A/V company has had past experience with a company's smart devices, things change...along with compatibility. if there was something that they arguably should have known but didn't, they owned up to it. That's not to say they were inexperienced in the areas in question. Some of the products I integrated were off the beaten path, so it stands to reason they wouldn't have had experience. Price: Considering their competition, they are very reasonable. Attention to detail: the installation of all the gear was professional, thorough, clean, properly centered / measured and there was no garbage left behind. If you have A/V needs, try them. I'm confident you will have a similar experience.

From the owner: At AVTech Specialist, we blend our deep IT roots with an unwavering passion for audio. This unique…read morecombination empowers us to deliver exceptional audio-visual experiences. We possess a distinct skillset and a vision for redefining excellence. Our expertise encompasses a wide range of technologies, including Networking, Automation, Lighting, Audio/Video systems, and low-voltage solutions. We specialize in robust IT infrastructures, captivating home theaters, and immersive golf simulators, consistently exceeding expectations.

Worst customer service and worst company. Very rude and hung up the phone. Even when you try to…read morereach central station no one picks up the phone. How are they monitoring any accounts. I've left several messages and no one calls back.

I have used a number of home security companies over the years and Advanced Security, LLC is by far…read morethe worst experience. I switched from a local company that was struggling to provide service after almost 6 years to Advanced Security. The intent was to self- monitor for a month or two and then switch to a monitoring service. In addition, I took it as an opportunity to replacing a panel that stopped working. Since I made the switch to Advanced Security, I decided to replace it through them, and that is where the problems began. They sent me a completely defective panel both in esthetics and function. I was eager to replace the panel and quickly realized that the electrical panel was not flush with the case, and emitted white light in the bottom corner. Even with the defect in the electrical circuit board panel, I was willing to keep it if it worked. I was able to connect to the Wi-Fi, however, the software updates would not download; rendering it inoperable. Keep in mind, any smart home owner is highly motivated to replace any security product that stops working. When I brought this to the attention of the company manager, he quickly became unhinged, and very insulting. He basically called me a liar, which left me dumbfounded. I have never been treated with such distain for attempting to return a clearly defective product. They tried to make me take a loss on the purchase and I fought them, which resulted in their cancel culture. This company represents the worst qualities in America- cancel culture. They have very toxic managers and they were quick to turn on me, making me feel unwelcome and didn't deal with any technical support issues or otherwise after being cancelled. They used the fact that I was a customer to attempt to intimidate me into taking a loss on the purchase. Bottom line, I could not recommend this company in good conscience.

We use CV Technology for our security system needs as well as our IT needs! Best security service…read moreever! We've tried many and never been satisfied till now. Give them a call, I'm sure you'll agree!

Cannot get a response of Chris for well over a year now. False alarms and middle of the night and…read morephone calls on a regular basis from CV Technology dispatch. Every time the CV dispatch operator refers us to Chris's phone number to address the issue, but we get response, no text, nothing from him. Our understanding is he took on a large amount of ND apartment buildings and basically ghosted his residential customers. Considering contacting the Better Business Bureau. Has anyone else with this issue come up with an alternative solution or company to work with that doesn't require replacing the whole system?

I live in the Chicago area and I am having problems with my cable service …read more Xfinity may have the best technology but there customer service sucks the biggest one. If you're not a internet wizard then good luck- because you can not get through there horse shifty automated system and talk to someone who may actually be able to help you with your problems

Worst Customer Service. Overall "service" is less than favorable. Misrepresentation and false…read morepromises.

Tom Cira cannot be trusted. Tom Cira CONTACTED ME in September 2025 because he saw my home sale…read morepending online. He hounded me September, October, November 2025 about starting service in my new home in Kentucky. He then asked for the contact information for the new homeowner which i gave him. He has refused to help with the ongoing billing since October 2025 knowingly and willingly participating in billing theft. i thought security companies were supposed to protect us, not steal from us.

Completely unreliable and shady company. Will lie about your system's capability to get a…read moresignature, then not reply once they get money. They overcharged for promised functionality that doesn't exist, quietly signed me up for a multi-year contract I didn't agree to, then promptly ignored me. Don't bother with contacting the email address in the reply to this review; they'll outright tell you they're fine with their representatives using these tactics, and you're out of luck. Go with anyone else.