In 2023 I finished building a new home in SW Michigan and I needed great, secure internet with no dead spots in and around the house. Although that may seem like a simple task, if you've ever tried to DIY a solid network with consumer-grade devices, you have probably discovered the limitations and challenges. With security cameras, smart TV's, smart locking doors, smart light switches, smart landscaping lights and other devices reliant on good internet speeds / bandwidth, I was committed never seeing an "offline" or "connection error" message.
I went on a mission to find a vendor who wasn't going to break the bank and gave all the local companies a chance. My meeting with A/V Tech Specialists was very different from all the other options that serve the area, and here's why: It became clear that Nate is honest, kind, caring, thoughtful and knowledgeable - a combination I didn't even think was possible. His pricing was very fair. Once I realized he was proficient in other areas as well, (providing and installing TV's, security systems for instance) I ended up using him for much more than simply providing a top-grade mesh network.
That was over a year ago. And looking back, here's where the real value of this company came in for me.
Advice: They not only consulted and installed a solid, forward-compatible network; they shared insight on which equipment they recommend installing to prevent me from having to upgrade for many many years.
Support: As you might imagine, there were many questions along the way. Nate and his team were alway there to answer them.
Accountability: Here's a big one. When it comes to tech, you'd be foolish to think every A/V company knows everything about all the various products. Tech is always evolving, so even if an A/V company has had past experience with a company's smart devices, things change...along with compatibility. if there was something that they arguably should have known but didn't, they owned up to it. That's not to say they were inexperienced in the areas in question. Some of the products I integrated were off the beaten path, so it stands to reason they wouldn't have had experience.
Price: Considering their competition, they are very reasonable.
Attention to detail: the installation of all the gear was professional, thorough, clean, properly centered / measured and there was no garbage left behind.
If you have A/V needs, try them. I'm confident you will have a similar experience. read more
