Nick was very on time and was very dedicated to helping me understand what is wrong with my fridge.read more

Great experience with Artur, friendly and professional! He answered my questions in terms I could…read moreeasily understand.

This family run and operated business will always be the first company I call when I need an…read moreappliance repaired! They are phenomenal!!!!

Messaged Monday before they even opened and they responded promptly and still before their posted…read moreopening hours. Had a tech out to look at my oven the same day and were very amenable to my schedule. Vlad was on time and friendly and knowledgeable. Would definitely recommend. Vlad isolated the issue to one of two control boards and promptly quoted me a cost for the part and labor. I elected to hold off so can't speak to the active repair just the troubleshooting service call

We have an almost 20 year old subzero 601R. We contacted Paul and he came for the appointment the…read moresame day and worked through a very complicated problem where the temperature would not read correctly or stay consistent across the shelves. He did a fantastic diagnostics job. He was able to successfully repair the refrigerator by replacing the control panel, fans, and thermistors. He gets his parts from the high quality subzero parts center that the subzero warranty service uses. He is respectful and neat as well when in your home. I highly recommend this company for appliance repairs!

As a retired contractor of 30 years here in SD, I am pretty handy. When my Viking range started…read morehaving some problems I switched into self reliance mode and put a lot of effort into trying to fix the problem. I couldn't solve the riddle so after looking over quite a few reviews here on Yelp, I decided on Best. Paul showed up and I liked him from the get go. I laughed out loud when he solved the problem in under 10 minutes! I was so impressed with his abilities that I had him come back and replace the entire cooling system on my aging, but still pristine commercial refrigerator. It was an expensive job but Paul make it look routine. He is my new go to guy. I can't recommend his expertise strongly enough.

Kai is very knowledgeable. Gormsen Appliance has repaired my appliances for over 15 years. They…read moresell quality products and install them correctly. I have purchased various appliances for different properties from them and have always been pleased with the transactions. I highly recommend Gormsen Appliance.

Kai was very knowledgeable regarding the repair of our Maytag washing machine. We are repeat…read morecustomers and would highly recommend Gormsen Appliance.

I called Best Appliance Service on a Saturday when my washing machine stopped working. I was…read moresurprised when Vlad responded immediately and came out the same day. He was upfront, honest, and transparent from the very first conversation about costs. I hate dealing with home repairs because so many companies take advantage of women, but that was not the case with Best Appliance Service. Vlad spent over an hour diagnosing the issue and could have easily pushed a costly repair. Instead, he recommended just buying a brand new washer based on what it would cost for him to fix it. He even fixed my microwave door, charged only the diagnostic fee, and followed up by sending links to washer recommendations. Finding a trustworthy business in 2026 is rare, but Vlad was honest, kind, and professional. He communicated clearly and truly went above and beyond. I will absolutely use Best Appliance Service again for any appliance repairs in the future.

Amazing communication, clear and upfront without automatic forms as part of the initial response…read more Timely and professional, took his time to diagnose the issue, review the diagrams and get the parts. Reasonable rates and explained the repair in detail. Give them your trusted business.

Radu is the nicest, most communicative, affordable repair man I have ever used. After another…read morecompany quoted me triple the amount to replace the drain kit in my washer, I let him know the diagnosis and he was happy to order the parts for me without charging me first to come out and see for himself. He also reached out in a timely manner when the part didn't arrive on-time and rescheduled for the following business day. He showed up on time and was extremely professional. I'll be using him for my home and business from now on

The Best! Prompt, Professional, Friendly, and very fair with pricing! I would use for ANY future…read moreappliance repairs.

I didn't use their service, but I HAVE to leave a review. So the previous owner of the house had…read moretheir stickers on the washer/dryer they left behind. I was having issues with my refrigerator, so I contacted them via their website form. The owner (Mr. "Tad" Tadeusz) called me shortly after I submitted the form (talk about quick response!), and I explained the symptoms. Dude just straight up said "Ahh that's an ice-build-up in the fan housing." He proceeds to tell me how to fix it, that it's straight forward, and to call him back if it didn't work. Modern fridges with the freezer in the bottom has so many shelves and such that it blocked my view of the vents and the ice build-up. When i removed all the shelving, I finally saw some ice buildup in the vents, just as Mr Tad assumed what had happened. I mean I wouldn't have minded for them to come and to pay for a professional to give my fridge a once-over to ensure it's tip-top shape. But I did as he said, and the issue resolved!!! As instructed, he told me thoroughly clean all the seals, and turn off the fridge to defrost the freezer so it all melts. I finally ate most of the food to do as instructed, I placed what remaining food in coolers, and gave the fridge a good clean and melted all the ice. Issue resolved!!!! No wonder the previous owner kept Mr Tad's business' stickers all over the house. I'm glad he did! Now I have my go-to appliance man for life!!! This kind of integrity is incredible! The man with decades of experience, knew the issue over the phone immediately, and gave me DIY instructions! I'm a consultant and I charge clients for my experience and advice because that's my job. Mr. Tad is a better man than me!!!

Fair price... fast service ....knows exactly what he's doing....great job …read more... Highly recommend

Did a great job at a good rate in fixing dishwasher. Unfortunately, unresponsive when I called…read moreabout additional projects.

Enrique did a great job! I would recommend him for future clients. I was timely, knowledgeable and…read morevery experienced.

Very frustrating experience with Ozzy of Pinnacle Appliance…read more Our refrigerator has been showing an error code that Ozzy claimed he fixed but did not. I have been going back and forth with him multiple times over multiple months for this issue. At this point, based on my opinion and experience, I DO NOT RECOMMEND Ozzy or his company. If he finally finished this repair, I will adjust the review accordingly.

Ozzy from Pinnacle Appliance Repair came out, assessed why my oven was not working. He said he…read moreneeded to order a part and that he would be in touch. A few weeks went by and he never got back to me. I began calling him and he never answered, until I called from a private number. He finally answered but said the part should arrive tomorrow and that he would reach out to me then. A couple more weeks went by yet he still never called back. Tried calling him, nothing. Completely disappeared. Do not trust this company. Once they charge your credit card you will never hear from them again. Beware!