Staff is friendly and knowledgeable and have a cool return policy unlike others! Got some new vape…read morejuice on their recommendation and love it since most places for some reason don't sell mint salt nic

Solid store. Been coming here for maybe 2 months. Every time I do spend a hour just talking to…read morethem. Very patient and take their time with customers. I spent 3 hours one day picking out a vape and armando and another gentleman literally walked it through with me step by step. Even Samantha when I come and get anew flavor she helps me clean it, prime it and make sure I won't burn my coil out. Sammy and Eric does the same thing, if I need a flavor but don't know what flavor, they take their time out and help me get the exact one I want based my taste buds. Far as Inventory, they might not have everything but when they do it's always cheaper than anyone else

This is my go to vape shop, always a decent selection of disposable mods. Great customer service,…read morefriendly service. The manager and his wife works there a lot and are very knowledgeable regarding products. They even work out deals with multiple purchases. Highly recommended. Only negative is the parking in the shopping center is a mess. Located between a liquor store and a barber so it's crowded during the day.

Great little smoke shop. Well stocked and fair pricing. I've gotten countless little pipes here…read morethat always end up being my favorites. Recently came across an issue that Brad was able to amend - super appreciate him!!

Didn't get a discount because I wouldn't write a Yelp review instead of just checking in like the…read moreChimney Rock/Bellaire location allows me to. There should be lots more reviews on here if people are getting discounts all the time as per some reviews.

The employee here at hillcroct vapecity is very informative and knows her stuff. I'll will…read moredefinitely be sending my peeps go this store. Keep up the good work & ty

If you're looking for a Vape's and CBD, I don't know why you're still looking. This place is the…read morebest place in Houston hands-down. Logan and Eric will take care of your needs. Highly recommended

Don't get me wrong. it's a good shop with a good amount of inventory. i just suggest staying away…read morefrom the house juices. had more of an aroma then actually taste. was not happy. smelt great tho. but if you want house juice go to vaporfi. so much better. other then that. not bad of a shop.

There's quite a few vape shops around, huh? Civil Vapes caught my attention in the past due to its…read morelocation but haven't been able to take a look until now. First thing I see coming thru the door: "Write us a review on Yelp for 20% off" handwritten on chalkboard sign Blatant violation of Yelp rules/regulation. I must admit, the impression given was most unfavorable. If you have to pay for a good review there must be real problems. *I took photos of the sign and will send to proper Yelper(s). I will currently skip posting here as it may have been done without knowledge of the owner/manager* The other fault I noted was that the employee seemed to not have time to assist me. He was very busy gossiping (lack of a better word) about his "followers" on his social media. Additionally there were words used that really had no place being used at work. Upon being available, this employee proceeded to notice me. I will give him positive points on knowing the selection of juices they carry. Cancelling this out in full was the fact that the one I sampled was a mixed into whatever was before. Couldn't even begin to say what it was. This made me skip buying the coils I needed.

This review is based on two visits to the shop within a two week period…read more The first visit I was in the area and was low on juice so I thought I would come in and check it out. I loved the displays and immediately noticed what a nice selection of products carried and the long wall of e-juice was impressive and contained a good well stocked inventory of choices. I also noticed the large chalk board easel advertising 20% off for writing a Yelp review. I didn't ask about the details because asking and compensating (discount) are against Yelp's content guidelines. https://biz.yelp.com/support/review_solicitation I asked the clerk to see the menu or list of products carried so I could find a few that that I wanted to try. I was told they lost the menu and didn't have anything written to look at. I recognized some of the brands and some were new to me but unfortunately there was not even a list so I had to rely on the staff to help and tried to explain what flavors I liked. He couldn't find or suggest anything and eventually offered something that he thought I would like. I was generally satisfied with my purchase but still felt like if a had a list I could have found something better. On my second visit I brought my wife with because she wanted to try something new and still no menu and were told the iPad with the menu was broken. Same frustrating experience yet we were the only ones in the store and the clerk seemed more interested in his cell phone conversation about his Instagram account and the free samples he was getting. Overall it was a nice shop but the staff is kind of immature and more concerned with the cloud blowing scene and their social media followers than educating, and helping their customers.

i have been buying tobacco and tubes from Jason to load my own cigarettes for quite a while. He is…read morea super nice fellow and very fair on pricing. I intend to be a customer as long as he is in business or I am alive.

Awesome knowledgeable staff Bought a Puff co peak pro…read more Couldn't figure it out not once but three times ... John took care of us Show us a step by step process and got us going right ..

Until last night I hated Vape shops they are always full of losers and low lifes sitting around…read moreblowing clouds of smoke, playing video games and listening to loud music. I wish I could remember the gentleman's name that helped me but he looked just like Clyde Drexler. This guy was literally sent Vape from heaven! I've been playing this game of mods and tanks for over a year and I learned more in the 2 hours I spent with Clyde(yes 2 hours) then the entire year I have been visiting low and higher end Vape shops. I went in to VaporFi just buy a tank that didn't leak. He quickly asked me a few questions then sent me back out to my car to grab my tank and mod to see what he was dealing with. I test drove several tanks, mods and juices, when it was all said and done I purchase 2 tanks, 2 juices(holy moly I'm not even gonna talk about the juices because it would make me sound like a crackhead because they are so good), 2 tips, a pack of coils and a new mod. The Glide even gave me discount that I didn't even ask for!The experience was amazing I will never ever step foot in any another vape shop again I have found vape paradise at VaporFi! PS I like Tobacco flavors, most shops only have one or two and they're all nasty this place has tons I couldn't even count how many they had.

10 out of 10 customer service and product quality! These guys have been our go to for years now!…read moreThey just hooked me up with a complete setup and I couldn't be happier! Definitely recommend this place to anyone who is interested in vaping!

Clair deserve five starts. She's very sweet, & welcoming…read more DO NOT GET YOUR SPECTRUM QUICK FIX PLUS 6.3 from here!!!!! Either they all are outdated, been tampered with, or just bad! I bought two with hopes to use them, and BOTH of the two that I bought were defective! When I called to let them know, the male (unknown name) was very rude, and He really didn't care to hear what I had to say. They gave a no return, no exchange policy that's really bummy, because The price of the things I needed sure was unbelievably low quality, or outdated/unusable. DO NOT COME HERE FOR QUICK FIX!!!!

If you're going here for the 10% off one item check-in, don't go. I was told that it could not be…read morehonored, even though it was on their Yelp page. The employees told me that even if they wanted to, there was no way to select it from their dropdown menu of premade discounts. To back this up, an employee turned the computer around and showed me the list of premade discounts with the first one reading: "10% off with valid reason." ???? When I pointed it out and told her that the deal on their validated Yelp page seemed like a pretty valid reason, I was told that it was not. Another employee then tried to mansplain business and bottom lines to me. ??? Yes, I do understand that a business must make its bottom line, and that means making sure marketing initiatives are in line with that bottom line. It also kind of seemed like the employees didn't understand what the Yelp discount was. I was met with a slew of questions like "but that's on your Yelp account," unable to understand that the offer is displayed on everybody's Yelp. I was told that 1. The owner gets really mad if they allow 10% discounts 2. The owner controls the Yelp page. ???? In my mind, that meant that the owner would know about the Yelp discount, right? But I guess it wasn't communicated to the employees? I'm not sure, but it sounds like not a lot of top-down communication is happening, leaving the customers SOL. I even emailed the owner using the store's business email, and I received no response. It just kind of hurt my head dealing with these folks. And honestly, I only purchased the item because the saleswoman (Lauren) was so nice; it wasn't even the color I wanted which made all of this even more painful. The last thing I want to say is that while the employee tried to explain business principles to wittle ol me, I should have probably explained marketing to him, and detailed that a bad customer experience and a bad review is going to lose a lot more money than the 10% offer I was trying to redeem.