Awesome company will work with you anytime you need it. I come here all the time and they're very…read morefriendly

I called guy said he'd look for what I need and text me or call the same number I called from…read more 40 min later no answer Called again and then he let it ring 4 times then ignored me. Why have me waiting for nothing? You could of told me no we don't have what you need. Instead you're ignoring my car. I'll make sure to take my business else. Use to be my go to. But the service has slowly started getting worst and worst.

I came here looking to distress and they found me the perfect product for me ! excellent costumer…read moreservice ! good prices and awesome products !

Smoke villa humble is the best shop in the area. They offer a wide variety of great merchandise.read more

bought a vape that literally would not hold a charge(would charge for hours and die after a couple…read morehit, an associate even saw), HAD TO EXCHANGE bc I could not use it? Bought another vape, paid the difference and that one absolutely sucked and would not stop leaking. Tried to get a refund and they said the receipt says NO REFUNDS, do u see anywhere on this receipt no refunds? I WOULD NEVER HAVE EVEN BOUGHT THE FIRST DEVICE IF IT SAID THAT. Do not come here. They will scam u and try to make it ur fault. Btw I talked to someone named kaley. She told me TO MY FACE I could get a refund and then told the associate no over the phone. So now I'm stuck w a device that doesnt work. They banned me for being upset, didn't get loud or rude with ANYONE. Will be telling everyone not to come here. Extremely unprofessional.

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Super helpful and helped me make great informed choices. Can't remember the ladies names but one…read morewas kinda vertically challenged and the other one had cute pink hair...lol.

Just picked up a FAULTY Geekvape Pulse from this place for almost $30. The woman there stated she's…read morevaped on them before, but when I told her multiple times it is not producing the flavor or the amount of vapor typical for this vape, stated there was nothing else she could do because it blew vapor. Extremely disappointing customer service, considering it's why your shop mostly stays open, you'd think they'd remedy issues like this. I've also worked for this company, and now how to properly handle these issues. Officially have lost my business, as well as my respect for the company.

I went into the vape shop on aug 11th and bought some products and I liked it but I went back and…read morethe store has not been open since And I've tried to call but that phone number listed on the maps and yelp aren't correct or they turned off the store phones

I love these guys! I come in here quite frequently and they always have good conversation. I've…read moretold them about certain products and brands and they actually ordered a slew of different products of my favorite brand! I was super excited! They have a pretty solid selection of vape products and juices as well. If you're looking for fresh CBD or fresh hemp or tabacco wraps, fresh cigars, pipes, extract devices, incense, banners and posters, all RAW products including the " RAW Challenge Cone", there's a lot to this place and the employees and owner are super down to Earth.. Stop reading this and just get in there!

I've been coming here for 3 years and never have I made a complaint on any products... but the one…read moretime I do I get no help. I bought a vape yesterday and tasted okay but today it's flavorless and when I called, the manager said he can only give me his discount (25%) towards a new one because it's been a day... I've easily spent over $1000 here and that means nothing. Will no longer be going here again. Very disappointed.

Best smoke shop I've found in this area, friendly staff, and a variety of products (disposables…read morethat I use) that actually work unlike a couple places in this area. The employee who goes by Ginger was knowledgeable and friendly helped me set up one that I bought

Sold my husband the wrong item but did give a full refund minus the tip. Also offered to exchange…read morefor 2 bottles of juice. I would have definitely taken him up on that put I wasn't there to pick out what I would have wanted. From what my husband told me they were very nice and they are very accommodating which is really nice. Thank you so much for your help.

Extremely overpriced and all the glass is from D.H Gate…read more This quality is not worth the over marked prices.

The staff at the atascocita location are always knowledgeable and very friendly and helpful. They…read morealways make me laugh. I use their 5-star reward system to earn discounts and once by mistake, my accumulated points got deleted. They went of their way to track the error down and fix it instead of passing the buck. They made it right, and that's service above and beyond the sale.

I'm going to start off by saying I do love this place. I go to this location at least 3-4 times a…read moreweek. I've even brought friends there to make there purchases as well. Well last night I went and there was a employee I've never seen before, I told him what I wanted and then walked to the register. I proceeded to type in my loyalty number he rang me up and told me the price. I questioned the price cause it was different than 2 days prior. He told me that it has been the price since he has been working there. 6 dollars more than normal. I paid and went on my way. All day today it bothered me, then once I opened my new vape it didn't even work. They do have a 24 hour return policy for things that don't work. (A plus) so when I returned there was a different employee there so I asked him how much are these vapes and he told me the price that I have always thought it has been I was overcharged by 6 dollars. What really made me upset is that when he handed me the return receipt it said 6 dollars less than what I originally paid! Bottom line this employee was shady for charging different prices to loyal customers! I guess it was his tip!! SMH I will still return and buy my items but I'll be very aware of my past experience and will NEVER buy anything if that particular employee is working the register.

Luca gave me great service and had plenty of merchandise knowledge to find the right product I…read moreneeded

This is a really Crappy establishment. I wouldn't recommend…read moreanybody to go here. I came here at around 10:48 PM with my spouse clearly he is a way older gentleman than me. I asked him to go in there to go grab me some THCA and I was asked to come in and once I came in with my ID and my money to pay, I was turned away. I would never come to this place again. This place is a shithole.

This was my first visit and they have a new customer. The selection of everything is amazing. I was…read moreshocked. Mo and Perla were awesome! They showed me various products and are very knowledgeable about everything in the store. The product pricing is excellent too. They will not steer you wrong here.

I don't shop anywhere else for my smoke needs. The Bahama Mama name has remained consistent among…read moreall of their locations. They somehow manage to get the friendliest, and helpful people at their registers. They also offer the occasional promotions on some items which is great if you're interested in trying something new.