I honestly can't say enough good things about these guys. I've been using them since they installed…read moremy new AC two years ago. Anyone who lives in Brickell knows that getting a service tech into these buildings with the parking situation is a total nightmare--but they made it look easy. They're super professional and actually honor their warranty. Every time I've had a minor glitch, they answer the phone immediately and stop by at the earliest time possible, and usually have it fixed the same day. I called them again today because of this Miami cold snap, and Daniel was a total lifesaver. He was at my place within hours and figured out the issue right away. Turns out, it wasn't even my unit--it was a problem with the building's cooling tower. Daniel literally went out of his way to talk to the building manager and the tech team to get it sorted. To top it off, he waived the diagnostic fee since it wasn't my unit's fault. Just a genuinely nice guy and a great company. I'm never calling anyone else for AC stuff. Period.

The quality of service from the price to customer service and technician's visit has been…read moreexcellent. I always recommend them to friends and family.

Quick response time. Very pleasant and taking the information. They made themselves available the…read moresame day and diagnose the issue properly. They returned about two days later once the part needed was received. Everything's been working well since! Reasonably priced.

Very professional and efficient service received for my A/C maintenance. Great communication,…read moreprompt and described the work done and options in effective detail. Recommended for their professionalism!

They installed a Google thermostat to us a few months ago. The tech came on time and did a fast and…read moregood job. He told us that it was the first time he installed that kind of thermostat. I might want to call them again when my AC needs service. His price was also very reasonably. It's great to have a reliable company to service ones AC, especially with the awful heat with have been having recently.

A++ service. Highly recommend. Extremely knowledgeable and professional. Highly responsive with…read morecommunication.

Lombard saved us thousands. Another AC company quoted us $7,850-$8,750 to replace our 9-year-old…read moreCarrier system. Lombard came out, recharged the refrigerant, ran a dye test to find the leak, and found a disconnected vent in our master bedroom that the other guys completely missed. Total bill: ~$340. House is now perfectly cool, upstairs and all. The previous company never identified the real problem and pushed a full system replacement we didn't need. Lombard was honest, fast, and saved us from a massive unnecessary expense. Trust these guys -- they do the job right.

This company is truly amazing. They are the best at service, communication is so good and they are…read morevery flexible with your time and availability. Their technician unfortunately had to wait a bit to be able to enter. However, they were very patient and friendly. The job got done in the same time. Excellent service, highly recommended.

SoFlow replaced my mom's 25 YEAR OLD split York system. As the tech said, they don't make 'em…read moretoday like they used to! SoFlow came on time and the installer was the same guy that initially inspected her old unit. Both gentlemen were very nice and they did a great job taking away the old unit and putting the new unit on a new pad and plumbing in the ducting and drain pipe. Their price was reasonable and the Daikin unit comes with a pretty good parts warranty.

SO FLO AC gave me peace of mind. I thought my AC was falling apart and Alex came and saved the day…read more Not only did I submit a request late at night, but I got a response early the following day. Alex was at my house within 24 hours and not only is this man a blessing, he has the patience to teach me how to understand my AC unit. The quality service he provided while teaching me what he was doing along the way is exceptional service. I will only be using this company from now on, since the previous AC company I hired ultimately lead to my leaky issues. Thanks again!

I asked to have 4 thermostat wires connected that were already spliced and was told the minimum…read morecharge for a service call is $79. Because the work was completed in less than 30 minutes I expected to pay the $79 service charge however, Ricardo the owner of the company, charged me $120. He also rescheduled last minute twice with me for this repair. Riccardo then told me I needed a fan blower which two other companies said was not necessary. I used Cool Moon AC because they showed up the same day, they didn't charge me extra for weekends and they didn't try to over sell me parts and labor that I didn't need.

It's a 5 stars... Ricardo show up on times, prices and services is excellent. I feel the honesty of…read morehim. I already got him 2 recommendation so far. I will use him again.

Great reply. He called right away to address concerns for my elderly parent. Very professionalread more

If there was an award show for the South Florida HVAC industry, Emmanuel and his team would sweep…read morethe top awards. From the very start of beginning the process of finding the right AC system, Emmanuel was extremely responsive to all texts and messages, at basically all times of the day. I had a million inane questions and concerns; he answered all of them. We narrowed the list to three 5-ton options. The most expensive one was of my choosing, an American Standard unit, and the other two were a Rheem and a GrandAire (which I hadn't heard of before, it's a subsidiary of Carrier). He recommended strongly that I go with the cheapest one, the GrandAire. He was absolutely correct! It saved thousands of dollars, and it works extremely well. He added a new Nest thermostat, as well. I couldn't be happier. The [minimum 2-year] warranty that he backs up his work with has to be one of the best. If you're in the market for any HVAC work, do not hesitate to hit up Emmanuel and Island Breeze Air.

I chose B Cool because they were responsive and professional from the start. They answered my call,…read moreasked questions about what was going on, sent appointment confirmations, and the technician arrived within the scheduled window. The reason I called wasn't just because of a musty smell. My biggest concern is that whenever the AC kicks on, my eyes burn, my nose gets congested, and I start sneezing. I've been dealing with allergy-like symptoms for a while now, and I was hoping to finally get some answers. The technician spent quite a bit of time trying to figure out the source of the issue. After the initial diagnostic, I was told it would cost an additional $75 to continue investigating because the system was wrapped differently than expected and required more time to access. I agreed because I genuinely wanted to get to the bottom of what was causing my symptoms. In the end, I paid about $173 and still don't have a clear answer. There were several possibilities mentioned, but nothing definitive. I was shown a picture that was supposedly of my evaporator coil, but when I asked for a copy, I was told it would be uploaded to my profile. I never received it. What bothered me most is that I was left without any real explanation for what is causing the burning eyes, congestion, and sneezing. At one point, I was told I may just need to "get used to it" or consider replacing the AC because of its age. That was frustrating to hear after spending money specifically to find the cause of a problem that's affecting my quality of life. I don't expect every service call to end with an easy answer, especially with an older system. But I do expect clearer findings, better documentation, and more direction than "it might be this" or "it might be that." The company was professional and responsive, but I walked away feeling like my main concern was never really addressed.

Great service, great customer service Office calls back by…read morenext morning I've had 2 units Installed and serviced by B Cool for many years highly recommend!