I honestly can't say enough good things about these guys. I've been using them since they installed…read moremy new AC two years ago. Anyone who lives in Brickell knows that getting a service tech into these buildings with the parking situation is a total nightmare--but they made it look easy. They're super professional and actually honor their warranty. Every time I've had a minor glitch, they answer the phone immediately and stop by at the earliest time possible, and usually have it fixed the same day. I called them again today because of this Miami cold snap, and Daniel was a total lifesaver. He was at my place within hours and figured out the issue right away. Turns out, it wasn't even my unit--it was a problem with the building's cooling tower. Daniel literally went out of his way to talk to the building manager and the tech team to get it sorted. To top it off, he waived the diagnostic fee since it wasn't my unit's fault. Just a genuinely nice guy and a great company. I'm never calling anyone else for AC stuff. Period.

The quality of service from the price to customer service and technician's visit has been…read moreexcellent. I always recommend them to friends and family.

Do yourself a favor and DO NOT waste your time with "Freezing Point Air Conditioning and its owner…read moreRafael. They are cheating scammers. The guy that came to my house the first time, whose name was Ricky, looked at the coils of the air handler and told me that they needed cleaning. But, when he went to see the condenser and noted that the motor wasn't running, he gave me a quote for that. When I asked him about the dirty coils he would not give me a quote. He said that cleaning the coils was very expensive. I even told him to give me a quote and that I would consider it. But, he still didn't give me a quote. I told Rafael (the owner) that I did not understand why Ricky would tell me that the coils were very dirty and needed cleaning and later he said that cleaning the coils was very expensive and he refused to give me a quote for it. I explained to Rafael that I had told Ricky that I wanted the quote in order to determine whether or not I wanted to authorize the work because if it was necessary as he had told me that it was, then, I wanted to consider doing it even if it was not the direct cause of the air conditioner not working. Rafael only said that Ricky talked too much, which by itself means nothing, and he did not expand on his remark. I now realize that Ricky just had a trace of conscience and did not want to charge me for cleaning coils that didn't need cleaning and that, as he stated, was a very expensive job. But, if he had not found the real cause of the problem, he would have charged me for cleaning the coils, even though it wasn't necessary, and he would not have had any qualms about it. I told Rafael that Ricky had first said that replacing the broken motor would cost me $400.00 for the labor (my air conditioner is still under warranty for parts) and that, later, he raised it to $495.00. I, also, told Rafael that when I asked Ricky why he increased the quote by $95.00, he said that his boss (a.k.a., Rafael) had increased it. (I was with Ricky the entire time and I did not see him in communication with anyone by phone or text.) I asked Rafael if he would accept a payment of $450.00 and he said that I could pay $450.00 if I paid in cash or with Zelle. I almost agreed. But, I decided that I did not like that because I could not defend myself if the job was not done properly. So, I told him that I would do it with him for the $450.00 and that I would pay with a credit card. He agreed. Rafael sent a different guy to do the work. I do not recall his name so I will refer to him as the tech. The tech removed the motor with the encasing attached to it and off he went, supposedly, to the distributor. In the meantime, I called Rafael and asked him if the tech could give me a photo of the receipt. He said that he could give me a photo of what they give him, but, it's not a receipt. I said that it would be fine if he gave me a photo of whatever they give him. Then, when the tech gets back, he asked me if Rafael hadn't called me and I told him that I had called Rafael about getting a photo of the receipt. At this point, the tech tells me that the Rheem distributor was out of my motor but that he had an identical one in his van that he could give me. I said that I did not want the motor in his van and besides that, I would have to pay him for it and I did not want to do that when my motor was still under the manufacturer's warranty. I asked him how he got the motor in his van and he said that he got it from another customer that decided not to do the work. A minute or so later, as he was putting the motor back in its place, I said that I didn't understand how someone can agree to do the work with a company and after the part is bought change his mind. At this point, the tech did a 180° degree turn and said that the customer did do the work with him and that "as a matter of fact, he had replaced all of the parts." I couldn't believe my ears. I told him that he had just said that he had the motor in his van because the customer had changed his mind about doing the work. The tech did not back down from his new response even though he had just contradicted himself in a matter of a minute. I felt like I was in the twilight zone and I also felt quite disgusted. The ease with which this tech shamelessly lied to my face was not only insulting but it was also repugnant. I did not say anything else. He put my motor back in its place and left. I know that asking for a photo of the receipt given by the distributor saved me the headaches that I would have had if I had let the lying tech install the "motor that he had in his van," which probably would have been a cheap and refurbished piece of junk. In turn, they could have used the stats of my condenser, which they had, to get a brand new motor from the distributor at my expense. Rafael and his company, "Freezing Point Air Conditioning," totally wasted my time with his and his goons skimming and conniving.

Do NOT waste a second dealing with this non trusting company. An extremely disrespectful owner who…read moreonly cares about money without customer satisfaction. He is at your home immediately when found through internet searches, to get your business, persuades to get a maintenance plan, then problems needing fixes with each visit, price gouges and no longer available after grabbing your money. I was no longer first on schedule after payment for service maintenance plan, he lied about my appointment time to replace BOTH inside and outside coils. I was furious as I lost needed income (esp for his high fees) while waiting for his techs all day to arrive. No apology, no compensation for my time and no response to my texts and phone calls. I knew he was available because he was communicating through his techs to me. But he went poof directly to me. I am writing this review as a warning to stay far away. I feel scammed by this business hoax. I wasted $4100 in one year to Raphael LAMBOY, the price gouger. No wonder, he prefers Zelle. I don't believe now there were huge problems with my AC and feel taken advantage of by this conman with huge fees. Save your time and save your money because Raphael will happily run away with it without any regard toward your customer satisfaction. He only cares about money. Period. NOT the customer.

Copy/paste of my Google review:…read more Could not ask for a better experience. Was let down by another AC company for days and these guys came through bigtime. Had the repair guy out here within 90 minutes of calling them, and they sent all the necessary paperwork to my condo association right away, and the guy was super-patient when the association was dragging its feet sending out the handyman to open the hatch to get to the AC unit on the roof. Front desk lady was awesome as well, super-responsive and detailed and prompt. They took care of calling the AC's manufacturer to check if it was still under warranty, and then they took care of ordering the replacement coils. They fixed the whole thing when we weren't even home. Cannot recommend them highly enough. Thank you guys, I am so grateful for your service and it feels nice to be home again with a working AC and not have to stay at my in-laws' anymore LOL

My AC decided to give out on a Saturday last week. I called Daily AC and they came out about an…read morehour after. As a matter of fact, Sean, the technician , got to my house before I did. He was professional and explained everything as I observed him work. He did a thorough diagnosis and discovered it was the condenser. Once the part was ordered and received they came out immediately and got my AC back online. Their prices are reasonable, they're honest and very responsive. I'll be calling them in the future.

Need to replace my AC unit and called a few companies to get an estimate…read more A few came out but I never heard back from them. Finally this company KoolFlow was highly recommended by a friend and they surpass my expectation. They came out got the job done quickly and efficiently, very professional and knowledgeable. I am completely happy with the service and will be using them in the future K.S

AC stopped working in this Florida heat and I was dying. Jerry came out, diagnosed the problem in…read more2.5 seconds and fixed it in five. This company was professional, effective, and literally life saving. The price was also right...#BobBarker. They are now officially my go to AC company, and living in South Florida that's a must.

Polar Bear AC service is above and beyond. Have used them over the years and they NEVER disappoint!…read moreHad an issue today with my AC and Javier was quick to come out and diagnose. He explained thoroughly what the problem was then repaired and presto my air was up and running immediately. It is of some comfort to me to have a reliable company with educated technicians that I can count on.

I've used many different AC companies over the years, and I can assure you that you will not find a…read morebetter AC company than Polar Bear Air Conditioning. Matt, the owner, is a true gentleman and a great guy. His techs are all fantastic and extremely punctual as well. Javier, in particular, is a seasoned professional and very knowledgeable and adept in his field. Polar Bear Air Conditioning has my business for life. Truly a pleasure being a customer of theirs!

My AC was leaking, found out I needed a totally new unit as the leak was from a line. In the past I…read morejust called whenever there was an issue. Upon moving to Florida, a while back, I now know that you need an AC maintenance plan. My AC is located above my hot water heater and dripped and rusted that too. East Coast Air Conditioning & Refrigeration immediately fixed it at a good price. Furthermore, I recommend signing up for a "maintenance plan" trust me it will save you a bundle. Anyone in Florida would benefit from a maintenance plan, now East Coast will come out and clean and service my AC. Trust me it's cheaper than a new AC Install and by servicing it under a maintenance plan, I can extend the life of my AC. Thanks again to Scott!

Touted financing . Price very high . I just got out of the hospital , not feeling well or thinking…read moreclearly . Read bad reviews, he spoke poorly about other competitors . I called to cancel . Many times . I called Syncronicty Bani . I have so many emails about requests for additional credit cards ? Scott Smith tried to intimidate me . Stating I fired him , I'm not a priority , I'm taking food off his table, and his workers . He purposely has not emailed me . It's 400 am , I'm very upset . He's a desperate Business owner . Who would want to do anything with him ' He called himself all the names he hurls at others ! I have no business with his company ' Shame on this Scott for no follow up , a hostile attitude and lying about a fee from the bank

This company is truly a blessing, from their top notch customer service, to product price, and…read moreservices. I had a new a/c unit installed and duct cleaning work done. Both teams that showed up (on different dates) to my home were very professional and super knowledgeable. I truly learned something from them each time they showed up. If you need a good company to service or replace your A/C, look no further and check out South Flow Air Conditioning Inc. Their quality of work is outstanding and you will definitely have peace of mind knowing the work was done right. I am very happy with their services and highly recommend them.

SoFlow replaced my mom's 25 YEAR OLD split York system. As the tech said, they don't make 'em…read moretoday like they used to! SoFlow came on time and the installer was the same guy that initially inspected her old unit. Both gentlemen were very nice and they did a great job taking away the old unit and putting the new unit on a new pad and plumbing in the ducting and drain pipe. Their price was reasonable and the Daikin unit comes with a pretty good parts warranty.

Great reply. He called right away to address concerns for my elderly parent. Very professionalread more

If there was an award show for the South Florida HVAC industry, Emmanuel and his team would sweep…read morethe top awards. From the very start of beginning the process of finding the right AC system, Emmanuel was extremely responsive to all texts and messages, at basically all times of the day. I had a million inane questions and concerns; he answered all of them. We narrowed the list to three 5-ton options. The most expensive one was of my choosing, an American Standard unit, and the other two were a Rheem and a GrandAire (which I hadn't heard of before, it's a subsidiary of Carrier). He recommended strongly that I go with the cheapest one, the GrandAire. He was absolutely correct! It saved thousands of dollars, and it works extremely well. He added a new Nest thermostat, as well. I couldn't be happier. The [minimum 2-year] warranty that he backs up his work with has to be one of the best. If you're in the market for any HVAC work, do not hesitate to hit up Emmanuel and Island Breeze Air.