Calling all owners of Volkswagens. Tim is the Volkswagen whisperer. Not only does he know what he…read moreis doing but he takes pride in his work. He is truly a man that has a passion for cars, older cars, and VW. I took my '73 Volkswagen bug to him because another mechanic had done a crappy patch job to fix a HUGE problem. Tim called me and talked to me about what he was planning on doing and what parts he was going to need BEFORE he did anything. He is the only one that I would try my VW with. #SheBug

Very poor customer service, and service as well. Kept my vehicle 3 days...could find no issue…read morealthough issue still present. Took to dealership, they found loose ground connection from battery to frame in 15 min. Tim's charged me for nothing! Last dime they'll get from me!

Amazing! Corey was super helpful and kind every time I called. It was a great value, I had a quote…read moreat another dealership that was almost double. I love that the business is run by a faithful business owner that values his staff and family! Thank you for getting my CRV back up and running! Best place in NWA.

Please ignore the 1star reviews. The business has been under new management for over a year and is…read moreno longer affiliated with the previous owner. Brandon, Dalton, Noah and the rest of the team are absolutely wonderful! They even give back to the community several times a year with a single parent free oil change event. HIGHLY recommend because they do great service and are just all around good people!

They are excellent, my last mechanic was good, but these guy are top notch. They are to tell me…read morewhats wrong and what can wait, i mean that they appreciate what my cost limits are and they tell me straight. They are great!!!

Horrible service! I purchased a car Friday evening (4/28) and by Monday morning (5/1) I had…read morecontacted the dealership to talk about returning it or working out a way to get the car that I traded back. I spoke with them each day this week trying to figure out a way to get my car back. I met with the manager Thursday afternoon, gave me a couple of scenarios and I went home to put together what I needed, only to call and leave numerous messages allllll day long today (the next day) to tell him I have it figured out and he told me he SOLD the car that we were working to get back!!!!! I can't even begin to describe my anger!

They used every tactic car dealers are famous for. I feel like I lost 5k during the transaction. I…read morewill never do business with them again.

Very honest and reliable repairs to my car. Was given an estimate them was called to confirm a…read morecloser estimate (lower). Final bill was spot on. Car runs like it was new!

Predator about shop to single women......charged a "diagnostic" charge because they are too…read moreincompetent to find the issue. My lady left in a car that perpetually overheats. She took it back and they told her her car was fine.....as if she can read a gauge on the dash. After two weeks of BS they finally did a repair......didn't credit her back for the "diagnostic" charge they failed at diagnosing......just said they didn't charge her another one. Beware.....dishonest business practice!

If anyone is considering doing business with kelevra towing Michael Myler & Jonathan Jennings in…read moreLowell, I would seriously look elsewhere. They offered me a 2003 zx6r that didnt run at the time, and a Acura tl for my 2011 gsxr 600 on marketplace. I agreed & he said he could only bring the bike at the time, and I could follow him out to the tow yard after. They both get to my house with the bike, and we make the deal. The owner Michael tells me I can even pick parts off another tl out there to get it running. So fast forward to us getting out there, I get the car running within almost 15 minutes. All of the sudden Mike comes outside saying they don't have rights to relinquish the car yet & the lady that used to own it would have to come out and sign papers. Okay whatever, we leave. Over the next few days I get the classic run around and excuses one after another. Today Mike tells me the car is gone, and he doesn't know what else to tell me. Honestly not even sure what to do, but I would like to spread awareness about them & how they do business.

Awesome service! Best price in town, charged less than 150 to tow from Lowell to PG. Owner Mike is…read morea single dad and is really chill. A++

We had our breaks fix with these guys. They did a great job. They quoted us for more work that seem…read moreexpensive at the time. But, looking back we went to another mechanic, the price compared to the other guys was affordable. We plan to take our suburban to them this week. I will be taking my car to them next week.

My car alternator went out and every other shop was overpriced or 2 weeks out. I was from out of…read moretown and needing to get back home. Phillip got me in on that same day (Saturday) and beat every other shops price by over $150...100% recommended from me

If I could rate less I would. This is the same feedback I sent to HCS after they asked for feedback…read moreabout my experience and then never replied. I'm going to end up spending way more money fixing their "repairs" than I paid them to fix my car. I contacted HCS asking if I could drop a 1991 van off to be looked over to see what it would need to be "roadtrip ready" as I planned on taking it on a cross country trip. After my van was dropped off the next communication I had was that there were some parts on the steering Column that needed to be replaced. I assumed that since the only issue brought up was the steering column and what I paid to fix that the van would be okay to drive. Upon picking it up nothing was said to me other than "the van is ready to go" and I drove it to the gas station to find that a large hole had been drilled in the gas tank. I don't know how HCS charged me to fill up my tank and never mentioned that it does not hold gas. Nothing was listed on the "complimentary inspection" which I know now is because there is no way it was performed. The complimentary inspection was on the receipt so I assumed that it had been done but it was not. Before dropping the van off it had functioning turn signals and a functioning gas gauge and now it does not. All of the old parts that HCS replaced are sittingspread around my van and not disposed off. Also, the steering column wasn't even fully reassembled upon picking the van back up. There are 2 large plastic pieces that were not put back on leaving wiring exposed. The leftover bags, boxes, and sticky notes from new parts were also left strewn about my van for me to pick up. I didn't figure that it is normal protocol to leave trash in customers vehicles but maybe I am wrong. For the service side of things I am also quite displeased. Every deadline I was promised was missed and this was not communicated with me. I had to call HCS to see where things were each time days after we passed the date it was promised to be done by. My biggest gripe is that since the ignition cylinder was replaced the new keys do not fit the locks on the doors. I cannot lock or unlock the van now. When I called to ask about the keys no one could tell me if the old keys are still around or not and I was told that I would receive a call back. To no surprise I did not hear back. All said I am clearly disappointed with this as I feel like the quality care that I have seen taken on other vehicles was not spent on mine. I know its an old van but to have it not fully re-assembled, parts not working that were working before it was dropped off, and having trash left in my vehicle, is really just a huge letdown.

We took our car in for an AC repair. We've spent $4000 so far and still don't have a working AC…read more Our car is in worse shape than before we took it to HCS. Problem after problem happening after their initial "repair". Don't use this shop.