I visited Abby Glass several days ago and was greeted by a young fellow with a pleasant greeting…read moreand a smile. I explained to him that I brought 2 pieces of window pain glass to be used as templates to cut 2 replacements for the broken ones on my outside post light , the young man said, "there's plenty of people out back and should be able to cut them right up for you". Awesome customer service, which I have received over the years at Abby Glass, both large and small jobs. Well here's where things went drastically wrong, resulting in a 1 star post. Out of nowhere comes a female authoritative figure stating, " if you didn't by it here, or we cut it wrong, it will be 1 -2 weeks " so I as any customer, took it as if she was basically saying ,"I don't want your business". Well both the young fellow and I were taken aback by her statement, to kind of smooth things over, he replied, "probably has to do with the pandemic or something ". The kid was polite and really trying, it turned awkward for both of us and I felt bad for him having 2 sons roughly his age. Keep in mind I live on Cape Cod and numerous times through out the years I've fought summer traffic to get good service, heck I pass at least 3 glass company competitors for Abby's service, not the darn glass, heck I can get that at HD. Which is not only within sight of Abby glass, it is on my way home. In and out of HD in exactly 21 minutes (Thanks to digital watch) . Heck , I bought the glass from them and they cut it for me for free ! Hence the lack of customer service on behalf of the little guy in many cases is why the so called " Ma and Pa " owned operations are fading away. It's not that their products are unique, it's the "hassle-free/personal service " that is what gives you the "edge " over the Big Box store , without it , well...

Had wonderful experience. Ashley explained all options, great customer service given. Fast delivery…read moreand the store owner went above and beyond in fulfilling the order to ensure quality.

We recently renovated a large portion of our house, including our bathroom. Of all the groups we…read moreworked with (plumbers, painters, etc), the guys from Metrowest Glass were my favorite to work with. They did amazing work, were fast, responsive and friendly. They also came in less expensive than other quotes we had gotten. Highly recommend

Highly recommended! Excellent communication about arrival. Extremely reasonable pricing for putting…read moremy original glass shower door back on my shower after a remodel.

We wanted to replace our older glass shower door and received three quotes from local suppliers…read more Pioneer Glass was prompt, patient and professional. They provided a schematic of how the door would look, and an easy to understand and competitively priced project proposal. The proposal also detailed several options we were considering, including 1/2" glass. We opted to move forward with Pioneer, they estimated it would take approximately three weeks to order our custom door. Just under three weeks later, our door arrived and was installed a few days later. There were no issues, the measurements were correct, door looked great and worked perfectly and swings easily, all 90 pounds of glass. And the 1/2" glass gives the shower a high-end look and feel. We'd be delighted to work with them again on our next glass related project.

I'm the Building Chair for a non-profit, we needed a number of large three section windows…read morereplaced. The maintenance supervisor for the facility had been soliciting replacement prices for awhile, nothing affordable came in. He mentioned to me the need to replace several windows, I suggested Pioneer. They came in measured and had a more than competitive price in hand within a couple of days. Quoted an accurate lead time and delivered and installed on time. The windows are beautiful, the price was more than fair, and the installation was completed without a hitch. Jake and the crew at Pioneer are a great team, and do exactly what they promise.

Ed was very helpful when I went in to have a piece of glass cut for my basement window. He told me…read morehow to remove the old glass and what the best material was to install the new glass, how long it should take to dry etc. Not many places are so happy to give advice these days . Thanks Ed.

These guys are great! I had a rock-meets-window situation recently and gave Ed a call. He was…read moreeasily reached at the number provided, friendly, and able to give me a price range for the repair. They were easy to schedule with, their price was within the range quoted, really polite while in my home, and their work was fast and good! You would never know anything had happened to the window. Hopefully I won't need to use their services again, but I wouldn't hesitate to recommend them to anyone.

Excellent service all around! Installers were very detailed oriented which is nice to see. Hit…read morerecommend!

Accurate Glass provides exceptional quality and Professional Service! They were so helpful and…read morefriendly when I asked for a quote and they even camequote, out to get the exact measurements needed. The glass they provide is superior in every way and their installation services are TOP-NOTCH! They're THE BEST! They get an easy 5 STARS!came

I spoke with Brian the owner and explained my problem to him. He pointed me in the right direction…read moreto get my glass issue squared away with solid advice that saved me a lot of aggravation. Quick response and took the time to assist me on the weekend! Signature Glass is a pleasure to deal with!

Excellent worked from Brian, the order process took ~ a few weeks, 50% $ deposit upfront, Brian…read moreprofessionally updating us when materials came in & scheduled exact installation date. Very happy with his precise work, 3 of my shower glass doors beautifully done! Very happy!