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    11 years ago

    Bandwidth consistently lower than what we pay for. Customer service condescending and ineffective.

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    TDS

    TDS

    (6 reviews)

    I am absolutely furious with this company for charging me over $80 a month and delivering a service…read morethat is a complete joke. Every time I call for help, I'm subjected to an endless cycle of being transferred from one clueless representative to another. Each one claims it's someone else's job, wasting my time with pointless speed tests that show I'm getting nowhere near the 1 Gig service I'm paying for. I've done every system reset and followed every instruction they've given me, only to be told to "have a great day and hang up" without solving anything. My setup is simple: two computers for gaming, two phones, and no TV streams. There's no way four devices should cause my internet to fluctuate from 0 to 200 to 25 to 300. I've never even seen a 1 Gig service, let alone experienced it. Downloading games is a nightmare, taking over an hour for a small game and an entire day for a larger one. My plans are constantly ruined because updates can't download at the speed I'm paying for. I remember going to the grocery store and coming back to find my game barely halfway done! This is unacceptable, and I urge anyone considering this company to think twice. I'm done wasting my time and money on a service that doesn't deliver.

    If you're able - do not ever use TDS. They have an incredibly cheap website that hardly ever allows…read moreyou to get in, and actually ensure your bill is paid along with not sending out any type of payment confirmation. Next, their customer service reps are the worst I've ever dealt with before. Overall, crappy internet at high prices, zero accountability or trust. This a bad faith business. Wish I could give less than 1 star.

    Skybeam - isps - Updated May 2026

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