Eric came out today, on short notice, to help with an urgent electrical problem. He is very…read morethorough, and correctly diagnosed and fixed the issue. I cannot speak highly enough of his dedication, insight, and overall customer service. I feel lucky to have him as a service provider.

Extremely professional, friendly, and transparent about pricing. Came the same day I called. Fixed…read moreall of my issues within one hour, which is what Eric estimated over the phone. Other companies couldn't give me an estimate and just said ..."$75-90 just for showing up; then we can give you an estimate in person." Eric quoted $75 for diagnostics and $150/hr over the phone, so my total was $225.

Kimberly is such a nice woman call and get estimates for all your electrical needs!!! So comforting…read moreto know Roy's Electric is locally owned and operated.

Charged me $575 to diagnose an issue with a generator and never diagnosed it! Now they say they…read morehave no idea what's wrong with it. The girl on the phone was dead set on selling me a new generator before even coming out. AVOID at all costs. They will screw you over.

DON'T WASTE YOUR TIME OR MONEY if you have something that needs repair! We dropped off a chainsaw…read morefor repair. It WORKED GREAT, but was leaking a LITTLE bit of gas. We thought the gas line was cracked and needed replaced. Mac Equipment took apart the chainsaw and then called us to pick it up and said it wasn't WORTH repairing. We had paid $100 for diagnosis. When we got home, we opened the case and saw that they just THREW all the pieces in the case. THEY DIDN'T EVEN PUT THE CHAINSAW BACK TOGETHER! What a RIP OFF!!!!

I bought my Honda lawnmower from Mac Equipment in Longmont about 4 years ago and have had annual…read moremaintenance from them since then. This year my mower had a transmission problem and I took it in for service. Initial diagnosis was the transmission was unrepairable and would cost major $$$$ to replace. Then Jordan stepped in and offered a solution after contacting Honda and was able to repair the transmission. I was so impressed with Jordan's knowledge and initiative with this repair. He really went above and beyond to help me. My mower runs like new again! Thank you Jordan and Mac Equipment.

Speedy and helpful…read more Not the most economical but great! I will call them if I have issues.

Very knowledgeable and professional. Arrived on time and addressed all concerns. Coordinating an…read moreappointment was easy. Will use again.

Great Service by Kyle, Mike and Braden Honest hardworking guys did a great job on a difficult…read morecomplicated job at a great price.

Reasonable pricing, responsive scheduling, quality workmanship. Accomplished what was requested…read moreand another pop-issue with no issues.

All the technical team that installed our heat pump air conditioner were very knowledgeable,…read morerespectful and willing to take as much time as needed to explain our numerous questions.Shout out to Chad, Gabriel and Jonathan for your expert work and AJ for keeping our best needs #1 priority.to anyone that I didn't catch your name.Thank you for making us cool !

We have used this business off and on over the last 7 years and what I like most these days is that…read morewe have a really good understanding of my house and the issues that come up with it. I like that they track and document every service provided with photographs and that if they can send the same technician each time, they do so that person has a good memory of your situation with your home. They have always been prompt at returning calls and helping me figure out what I need. Even if their prices might be a wee bit high here and there, the peace of mind to know that we are being taken care of is worth it to me. I like knowing they have our house history, they have established a relationship with me over the years and I know that when they offer me options its not to just get all they can - there is a purposeful reason. If you are in a situation where you need an airtight service with a tracked repair history that you can look up in images etc, then this is a great place to call for assistance.

You reap what you sow. Your unfinished business practices, stealing from customers, and poorest…read morecommunication will drive your business into the ground! Mr. Cox, we've been trying to contact you for well over a year now. First you did not pull permits with the city of Thornton for the work you poorly did. Mrs. Sofia is 88 years old and your lousy work did not pass inspection with the city. Because of this, she is having to pay to have her Electrical panel completed a second time. There is no way we would recommend you, your business, at all. In fact, we are spreading the word.

Avery was friendly, responsive, quick, and did a really nice job on a complicated project (my main…read morebox is on the other side of the house). He also took care of a couple other electrical issues for me. Definitely would use him again (although hope I don't need to!)

I couldn't recommend Brian and Terry Electric more! Brian is fantastic to work with, he's…read moreincredibly professional, and he does high quality work. If you need electrical work done for your residence or business, Brian should be your first call!

We reached out to Terry Electric to get some new recessed lights, replace a faulty switch, and…read morereplace a surface mount fixture with a recessed LED. Brian came out promptly to respond to my initial request and was incredibly helpful when talking through my project. He also fixed an outlet for me before we had an agreement in place to get my refrigerator working again. He sent a thorough, organized proposal through his automated billing system and scheduled Austin to do the work once we accepted the proposal. Austin was professional, on time, executed the work perfectly, and left our space clean as it was found. Our invoice was sent through their system and was easy to pay via Apple Pay. Their price was competitive with the others we received. We will definitely be reaching back out to Terry Electric for our next project and would highly recommend working with them.

We requested an Essency electric water heater installation. We also needed 240/220 run from the…read morepanel outside to the mechanical room. 1. We were given quotes for 4 different water heaters, including one gas heater. That allowed us to compare pricing & features. 2. We were given 2 quotes for the electrical work depending on ease or difficult access to the mechanical room. All quotes were detailed with line items for parts, etc. That was very professional vs the companies that give you a "black box" price with no details. Prices were reasonable for today's structure. Still a shock as we've had the house for 13 years with very few repairs needed. But it is what it is. We had a problem with the initial water heater hookup. They quickly sent out a top electrician (Pete) who verified everything and found one problem. He said he'd talk to the owner in case there was a problem with the water heater. The Essency has communication and app control features so the board working is critical. The next morning they had a full replacement water heater on the truck in case it was needed. It was not needed, Pete and Jacob had it up and running and reverified everything. Pete also caught that our router had paused the connection to water heater for some reason. Pete called later to make sure everything was good. We live near DU and there was no stalling around about coming out here. Every person that showed up communicated well and was good to have in our house.

6 reasons to think twice about save home heat…read more This one goes out to female homeowners who might be especially vulnerable to smooth-talking HVAC salesmen. A week ago, I had a regularly scheduled maintenance visit with Save Home Heat. What followed was a beautifully crafted upsell: psychologically astute, layered, and intricate. It may have been an isolated incident, due to a slow February, or part of a larger corporate ethos. The salesman tried to sell me a water heater, which I do in fact need, but also tried to say my 2019 furnace was basically beyond repair, and that I would need a new furnace, and because my AC was also the same vintage it would be best to get a new heat pump as well, for "peace of mind." The total came to $30,761.83. Here's exactly what happened. 1. The year prior, on a maintenance visit, Save Home Heat missed a critical repair, a major red flag, to fix the flue and combustion air for furnace. Flue and combustion air systems are key for safety, efficiency, and equipment longevity in fuel-burning appliances. 2. The salesperson tried to say what he called my 8-year-old furnace, which in fact just turned 7 in January, was old, meh (builder's grade), and pretty much beyond repair. He said the industry standard for my furnace was 12 years. The repairs they quoted me came to $3242.08. The salesguy said there were in fact probably more repairs lurking that he couldn't even see and best would be to replace the furnace altogether. Cost for a new furnace: $13,464.12. When I did get a second opinion, as strongly suggested by friends, I went with Carbon Valley Heating & Air. Dale Moe, the Carbon Valley service manager, said industry standard for furnaces was in fact between 10 and 15 years, and my furnace was well worth repairing rather than replacing. Estimate for Carbon Valley's repair, for flue and combustion air for furnace, and for return air in basement: Cost = $1898. 3. The Save Home Heat salesguy mentioned my furnace was grinding, which it wasn't really doing. He also showed me an amp reading and said the motor was using more than was indicated. His reading was 2.41. Therefore, I would need a new combustion blower for $898. The specified amount on the nameplate is 2.35. When Carbon Valley came and did a reading, their reading was 2.2. 4. Save Home Heat, in their estimate, quoted a repair for the blower wheel ($431), blower motor replacement ($850) and for a pressure switch ($224). Carbon Valley said the blower was "not grinding nor compromised, was balanced and showed no signs of needing repair." Dale said the furnace would not be working with a bad pressure switch and this another unnecessary "repair." 5. Save Home Heat then went beyond suggesting I replace my furnace. (February, given its mild temps, was apparently a very slow month for the HVAC trade!) He said, since my AC was the same vintage as my furnace, and therefore on the edge of its life, why not consider replacing both the AC and the furnace and swapping in a heat pump? Again, for "peace of mind." A heat pump would save me money on propane and since they were replacing everything at once they could really get in there do a great job of modifying the return AirDrop and supply ducting. Cost for a new furnace and heat pump: $25,195.57. 6. Save Home Heat used the classic sale tactics of creating fear and urgency. The salesman mentioned this was all pre-tariff pricing--God knows how much the new 2026 pricing would be when it would be instated very soon. Also, he pressured me more by saying their offer was only good for February, giving me roughly a week to come up with a decision. So my takeaway? Always get a second opinion for big ticket items. Always be skeptical and curious about every single line item. Work with a company that has proven its integrity and is worthy of your trust. As for me, I cancelled my membership with Save Home Heat and will not be working with them in the future.

I needed a bathroom light fixture updated. Bob came out to asses the project quickly and quoted a…read morereasonable price for replacement and installation. He scheduled the appointment quickly and efficiently installed the fixtures that are much brighter and safer than what we had before.

It was excellent to work with Bob. Clear communication, easy to schedule, and work was high quality.read more