We always have a great time at Sky Zone! I love that it has a lot of different areas for my child…read moreto jump in and activities for her to do. Of course there are standard trampolines but there are also plenty of foam pits to jump into and things to jump from. My child's favorite is the dodge ball area. The balls are super soft and she loves to jump and throw the balls with friends. She has recently been exploring the jungle gym area as well which allows her to climb and swing. The staff are always pleasant and very helpful. Another thing I like is that the older kids are pretty respectful of my child and watch where they are going. We have had some near misses when kids were a bit boisterous but they have always stopped to say sorry which means a lot to me.

I called sky zone yesterday to understand hours of operation on the holiday Monday. I was told they…read moreopened at 10am. I asked are they sure it is a holiday and was assured it was 11a. I showed uo early (10:30a) just to find out it opened at 10am. HOW DO THE EMPLOYEES NOT KNOW THEIR HOIRS OF OPERATION. Also, the recommendation I offered months ago about having a separate line for members and was in-place was not longer happenings. Regression is a terrible thing. Move forward not backwards. Do better Sky zone!

Not really sure how I feel about the customer service at the front desk. I bought online; buy two…read moreand get two free. No completely sure on their membership deal the way they explained it to upgrade with two kids when I only have one, someone (assuming the manager) stepped in to explain to me. However after when explained to me even for the third or fourth time (I honestly wouldn't care if it was 10 times) the girl employee was making little snarky looks and facial gestures to one of the other young workers. They should teach them a bit more about customer service. Had the looks and gestures not took place I would have stayed and been okay with just the one membership! All in all boys had fun!!

DO NOT trust them with your card. Sky Zone charged my card…read morefor 3 monthly memberships. I NEVER authorized. I only have ONE child! Their customer service completely ignored my emails. They only responded on my third attempt, after I threatened legal action. I was forced to block my bank card just to stop these illegal withdrawals. Terrible experience and completely dishonest business practices. Check your bank statements closely!

Skyzone in Tumwatet is a great place. Be prepared for fun. I also recommend getting the Birthday…read morepackage. This particular day my nephew hurt himself and the shift lead Kota was exceptional with helping him. The other reason Kota stood out was I heard him taking his time explains things to kids and treating them really well. Talking calmly and politely. When we go to places for kids we usually hear employees using their power over kids and that did not happen here. It was good time. Thank you Kota

Kids had a great time! Very clean establishment. Not to far from our house. Great for getting…read moreenergy out! Great price for membership.

one of your employee helped me she was so kind to me and helped me in all cataplut was a great…read moreplace because of your employee.

This place is fun for kids but the place is so dirty I don't even want to drink their water. Bring…read moreyour own. Also they overcharge for grip socks, buy your own on Amazon.

This is a great facility! I love how large and spacious it is for the kids. One of the cleanest…read morespots as well.

Someone helped us in the beginning, but unfortunately she made a mistake by not giving my child her…read morewristlet. This caused us to spend extra time going back and forth trying to contact their dad to provide proof of payment, since we had forgotten that the purchase had already been paid for and no receipt had been given or emailed to us. It was very frustrating and time-consuming because this could have been easily avoided if the wristlet had been given to my child at the beginning. The employee explained that she didn't see my child because she is short, but I don't feel that is a reasonable excuse. We were literally the only people in line at the time, so there really shouldn't have been any confusion about what was purchased or what needed to be given to the kids. Thankfully, the manager or last employee we spoke with noticed that I was upset and apologized, which I appreciated. I was there so the kids and their dad could have a fun experience, and it was also my opportunity to shop for the kids, so it was disappointing that several extra minutes were spent resolving something that should have been handled correctly from the beginning. Overall, the staff member at the end handled the situation professionally, but I hope more attention is given to these details so other families don't have to go through the same unnecessary hassle.

Fun indoor playground. Kids had fun. Love the little kid separate play area as well.its I side the…read moremall. Easy parking too

First time at this location - worker today was very polite and greeted us happily…read more Play space is decent size, big enough to keep my 2.5 year old busy for an hour. Area is as clean as you'd expect for a play area at a mall. Price-wise, I feel like it could be a little cheaper or at least only charge for one accompanying adult instead. Overall, my kid enjoyed it which is all that matters.

The birthday guests aged 2-8 all seemed to have a crazy good time! They played hard, stopping…read moreindividually, occasionally, for snacks or water. After an hour, it was time for pizza, juice, snacks,veggies, and birthday cupcakes! Thirty min. later, they were all back at it! Playing hard, they were running, climbing, and jumping. Six year old bday girl with all of her friends, 8 yr old big bro with his pack, and a 2 toddler siblings made for a very fun event! Room and activities for all.

This place was a lot of fun for my kiddos. There is a big climbing structure with lots of fun…read moreobstacle courses, ball blasters, swings, etc to play on. We got there a little after they were supposed to open, and they were still closed. they opened ten minutes late. It was very cold. I think they turn off the heater at night, so the several hours we were there it was an ice box... I was very uncomfortable sitting in the cold while my kids played. It never warmed up.

We absolutely love this location and can't sing its praises highly enough. It's located in a very…read morelarge parking lot in a substantially sized strip mall. Parking is ample so not to worry. At first the storefront can appear rather small, but upon entering you see it's a pretty nice size. First, there is a check in counter. The entire play area is walled for safety, and there is a shoe cubby at the front along with storage for personal items. There is a small store at the left with little tchotchkes for purchase as well. The staff is always friendly and checks us in promptly. The pricing is very reasonable per child ($17 for 2 hours) which makes this a regular activity for us. There is an initial large room that has items like a pirate ship climbing gym/slide, a bunch of different variations of sensory swings, and even a tiny toddler dress up area. One of my favorite parts is the kids sized zip line with crash pad. Both of my kids are proprioceptive sensory seekers so this is one of their favorite activities. As you pass the large room, there's a party room to your right you can book for birthdays and other events, and there is a quiet room to your left, that's blacklight-lit and full of cool glow in the dark/LED features. Then directly behind the large room, there is a hallway that runs parallel and connects the quiet room to the party room. The hallway features smaller toys and buildable toys, like choo choo trains and Legos. There's also a pinball machine and an arcade machine. I think the most important piece of this location is the motto on their wall that says this is the place you never have to be sorry. As a mom of two autistic kids, I usually feel I have to explain them/apologize for them when we go out. It feels so nice to have a brief reprieve from that and be able to see your kids truly enjoy themselves exactly in the way that they are. It's a place of acceptance too - neurodivergent kids or not - all are welcome. I think what would make the place even better is if there was a way to pay a little extra to extend the play an extra hour.

This is a great gym open to ALL our community. The staff is kind, caring, and understanding. Colin,…read morethe owner, truly cares about the gym and its accessibility. We greatly appreciate what he has done to help parents have a place to bring their children to play and interact. Thank you, Colin!

I absolutely loved this place for our daughter's 2nd birthday. They have amazing packages for all…read moredifferent prices. The staff was amazing, Two young ladies, unfortunately I did not get their names, they made sure everything was above & beyond. They were also very efficient. They set everything up so perfectly, as we chose the all inclusive package. The ambiance of everything was beyond perfection. I couldn't ask for anymore, I was absolutely speechless from the performance. If you have a little one, this is definitely worth it. All children had so much fun, including the older children who attended and adults as they got the time to relax! Thank you so much Mad Hatter Play Cafe! P.S- If you have a creative design, do not worry! They communicated beforehand to make sure they had the theme, or design perfect all the way down to the chair sashes!

We've been here many times and can't wait to see their new location! The coffee is always…read moreconsistent and very good, and it's legitimately one of the only places my kids never want to leave.

I have enrolled my daughter at Jungle Gym for the last few years, and my son was enrolled before…read moreher at the older location. I am so happy they were able to stay open through pandemic closures! First the coaches are wonderful. They are kind and welcoming to my child, they know her well and greet her warmly. The coaches are skilled at teaching young people gymnastics, and help the kids have fun and learn. The facility is really fun for kids. They have a good variety of activities and keep the class sizes appropriately sized for the facility. My child loves the trapeze and trampoline best. She works hard each week to improve, and she is inspired by her coaches. Birthday parties at Jungle Gym are popular with my child and her friends. Get the bouncy house! The zip line is also a special treat. The owner is responsive to my questions and communicates important info with flyers in the space and emails about holiday schedules, billing, and special programs like camps and parents' night out. They also use a scheduling app that's pretty simple. Thank you Jungle Gym! You have been good to our family and we are glad you're here! Burien loves you!

Came here for a birthday party. Check in process was a little clunky. My kid had a blast but the…read moreplace seems old and not maintained well. There were parts of the play areas that could have been vacuumed, dusted and better organized. Some things seemed haphazardly placed especially for a birthday party. Most employees seemed to be in their teens or early 20s. Friendly but just lacking in experience/customer service. Most of these Yelp pictures seem to be of the previous location, NOT the current location which definitely does not look as nice.