This Sky Zone had some pretty low stars so I'll start by saying that I do think it's worth more…read morethan the two stars it's been given. Like any other Sky Zone, if you're taking a family it's a pricey excursion. 15 bucks a kid for only one hour of jumping can get expensive if you have several kids! But the staff is friendly and the building and jump equipment was clean. They have an upstairs parents area, where parents can hang out while the kids jump. There are windows that look down into the park from this area. There is a small stank stand with typical offering such as slushes, candy and chips. The seating area by the snack bar is limited. The area to store your shoes & belongings is pretty limited too, unless you rent a locker. I did knock this from a four-star to a three-star review because of the parking lot. There's very limited parking, not enough to hold all the families that are in there by the hour. But most importantly, the entire parking lot, sidewalk, and front entrance was covered with ice. No salt had been applied, it was a literally a skating rink of falls for anyone who entered.

I had a really bad party here. I've emailed them multiple times and haven't heard back from anyone…read more I do not recommend this place at all. Their communication is bad now I'm going to try to dispute this with my bank since I can't get a response from sky zone after multiple attempts of trying to get in contact with someone

I bring my sons here on a regular. The staff is always pleasant and we love all the different…read moreattractions. Especially the massage seats. Thank you!

I scheduled a party for a weekday here, and it could not have been better. I am so pleased…read moreeverything went so well. Fifteen kids had a wonderful time. The employees were all friendly and helpful. Our hostess for the party was WONDERFUL and very accommodating. She helped us through the check in process very quickly, so the kids could get jumping better. The park was clean as well. I love the party policy that allowed me to bring fruits, veggies, bottled water, and cake. I am certain we will have another party at Get Air in the future. One of my sons said he likes Get Air better than Sky Zone, but he'd like Get Air even better if the ball pit was open??? I guess 2 areas of the park aren't open and haven't been open since the park opened, but that didn't stop us from having fun.

I am in shock at the price I paid for a 5 year old & 2 8yr olds. almost $80 for 90 minutes of jump…read moretime. My mistake for going on a Saturday. Way too many kids for the space. Then, the staff plays games which blocks different areas for those that went to jump, not play games. I will not be returning anytime soon. My business will go to get air or urban air where there are discounts online if you buy your passes. Sky zone does not offer any discounts for the Toledo area, but if you live in Lima, you get $6 off.

Horrible experience. I bought membership for 3 people. When I cancelled it , the staff put some…read moreimaginary names and cancelled them and never cancelled my memberships , when I asked her that it showing pending on my app, she told me it will take some time. They so far charged me for 3 months for the membership I cancelled way earlier . When I called and talk to the manager , manager was not at all apologetic of the mistake they made and was pretty rude

We love this place! Had my son's birthday party here. They were really easy to work with and…read morehelpful! The place is cleaner than most trampoline parks and there is something for all ages and sizes.

It was a good place for kids to play a couple hours. I wish there was more staff monitoring as…read moreseveral small kids got knocked down by older kids. I don't know how they monitor time limits as we didn't receive a colored wristband like other parks. Nor was there anyone calling out times to leave. People kept coming but very little left. The few tables and benches they had were taken. I wouldn't recommend the arcade or massage chairs since I lost my money and kid behind the counter told me he couldn't give refund.

Awesome. We went during the week during the day and almost had the whole place to ourselvesread more

Sadly, your introduction to this spot is one very unfriendly staff member. As first-time…read moreattenders, we were provided with no information, no directions and silent stares. Ick. However, once we figured out where to put shoes, coats, etc., the children had a blast. We would go again, and hope that Ms. Sour is not there.

My niece's birthday party was a hit. The staff is amazing! Very attentive and accommodating!read more

We just had another birthday there and they are just such a great place for groups of kids. They…read morehave a little section for the Littles and some good variety for the Big kids. I feel they really treated me well in terms of handling some surprise extra guests, getting the pizza and soda, the host was super helpful. The whole experience was a win. I think it's a little less, OK may be a lot less, noisy and distracting and wild than Scene75, and that's really good for kids that are a little more introverted, or a little younger. I think the younger ones and the quieter ones still can have a good time at get air, where they don't actually have that good of a time at the noisy places. The cashiers know their stuff, and they are just engaged. I walked in carrying some stuff in the first thing they asked is "do you want a cart?". They didn't ask about money first, they focused on returning value first, and I like that emphasis on the humanity.

I can't recommend this place enough. I walked in with 4 toddlers aged between 1 and 5 and Tricia…read morewas helpful seeing I had my hands full. The place is clean and well-maintained and there is a ton to do. Dodgeball and little tikes station and foam pit to name a few. It will wear the kids out!!!!

My boys love this place, and we've been coming for a while now…read more It can get rowdy, so it's harder if you have younger kids - my boys are almost 8 and 10 and can handle pretty much anything thrown at them by older kids (and I feel like 99% of the time, the older kids in there are respectful to the little ones around them). The staff tends to be on the younger side when I've come, but they enforce the rules fairly and I have never felt like they were neglectful about their duties (sometimes that's just ringing me up, sometimes it's answering my boys' questions - they've always been good). I still don't fully understand why the owner has their own reserved parking space, though.

We loved all the options this place has to offer. The kids section for 11 and under was amazing,…read moreour kids didn't want to leave. The Kids ninja was age appropriate for our 6 and 7 year olds. They had an area above it that was much more challenging. The rock walls were very fun for the kids and my husband.

It's not too bad. Not too great either. Some different elements than other parks but the biggest…read morecons are the seating is terrible. Metal waffle comb sports benches no backs. Also incessantly loud beeping the whole time. (Video)

So the facility itself is great. It's plenty large for kids to roam around and do their thing…read more They've got indoor zipline, go-carts, trampolines, arcades and a few other things. Kids and adults of all ages will have fun, and generally get your moneys worth. I've seen plenty of grownups having a good time. So far they haven't started strictly enforcing time blocks yet. A few times I've been here, we were able to spend more than a couple hours without anyone bugging us about it. Where they fall short is the concession area. I don't want to blame the kids who are running the area at all. It seems to me like it comes directly from the lack of direction and training. In fact, the whole place seems to be run by high school aged kids and I don't see anyone who seems older than 20. (I'm writing this review while supervising my daughter's party) This is a lot more apparent in the cafe area, but it's relatively the same in the registration area, too. I'm currently seeing about 15 people standing in line, having to wait 20-30 minutes to reach the counter. I had to go thru the line twice. Apparently they couldn't serve me a whole pizza until 1pm first time around because they were too busy. I can definitely see they were busy, probably because of the number of birthday parties they were catering to. But what's not acceptable was the way they were running the whole thing. They've had one cash register open this whole time they were running the lunch rush. One girl is ringing one customer up, grabbing buzzers, pouring drinks, grabbing pizza slices, and running back to the kitchen to grab whatever things were missing from the order, e.g. dipping sauces. Meanwhile, there seems to be a bunch of other kids running back and forth between the kitchen and the birthday setup area, presumably dealing with refills and such. It's definitely packed and busy here, which I expect it to be especially during the cold months where there are limited amounts of outdoor activities. But part of management's job is to properly assess the amount of traffic they're expecting and be ready. I don't feel like that's the case at all. Concession lone is getting longer by the minute as I'm typing.. My tip for everyone is to avoid meal hours. They open around 10am so if you can help it, be here first thing in the morning then leave for lunch, or be here between lunch and dinner. Also, if you're okay to eat a little earlier than usual lunch time, I've found it to be less wait.

My 4 year old grandson and I had a blast with friends at Urban Air yesterday. We went at 5:30p and…read morestayed until around 8p. The other kids were ages 7-10. The trampolines, dodgeball games, and activity ball pits were fun for everyone. I love that everything has see through nets. Parents can easily find their kids. We are excited to visit again soon.