Kids love it but it smells like garbage. It is slight but the kind of stink that sits in the back…read moreof your throat. The place needs a good cleaning. Especially the garbage cans which are stationed every ten feet.

Our kids loved it here! Amazing service, fun attractions and lots of activities for everyone. We…read morewill be back!

Great park. Lots of attractions, great staff and clean. Would come back again! Kim was very helpful!read more

I really like this place but there's a Sky obstacle course but it's never OPEN the Rock Wall are…read morereally fun, but kinda hard set line was complete fun. All the trampolines are great dodgeball was questioning. A 14-year-old hit me in the head with a ball. and I advise that you actually put dodge balls in the dodgeball pit. The ball that was hitting me in the head was not an actual dodgeball. It was a kickball so you can imagine how bad it hurt. but overall, the trampolines are really fun. The air mattress is really fun. It's awesome. I love this place.

Check the Facebook page for the week's open play hours before you come. If the door is locked when…read moreyou arrive, knock! Because there were special needs kids present, the door was kept locked most of our visit to prevent a child running off. Safety first! They had a sign offering drop off, but it stated they are not a licensed daycare. So if you need to run an errand without your kids, they would certainly have fun here! There was a summer camp program going on while we were there. The child with the highest level of needs had someone following him the entire time. We came to Lake Charles from out of town and needed to waste time in the middle of July with three small kids. Air conditioning is a requirement this time of year. I had heard of the New Orleans location and was familiar with the concept, so when I saw this listed with "things to do with kids in Lake Charles," we decided to give it a try. I could not recommend a better place to waste the day if you have little ones. I never could have imagined how much fun my kids were going to have. I had an amazing time as did my adult cousins who were with us for this trip. We just all had such a wonderful time. There is a short zip-line, definitely a favorite of my 3 & 4 year olds. Behind the zip-line structure were multiple kitchen/diner/grocery related toys, a grocery cart, etc. There was a huge metal frame in the center of the room with just about every type of swing you could imagine. The swings included: a gymnastic vault swing, a cloth swing, a plastic toddler swing, a carpeted plywood platform swing, a dual glider, a hammock chair, a saucer, a rope swing, and a tire horse swing. There was a train table, a bookcase, puzzles, magnatiles. A well padded, net-enclosed trampoline with a sign that allows for three kids at a time. There was a huge wooden monkey bar structure. A rock wall. Arts & Crafts. An infant area. And a calming room for kids who need down time. I loved that it was mostly quiet. Occasionally we would hear a Disney song playing, but often it was just the sound of happy giggles. We were welcomed and so enjoyed every moment of our visit.

My 5 year old and I stopped in just to get some info and ended up staying for a few hours for open…read moreplay. This place is awesome!! The ladies there are so kind and helpful!! We are going back tomorrow to buy a 1 month pass. This is a wonderful & safe place to bring your children to play!!

It's a total Bounce Pad. It's good for the Kids. The only problem I had was that they book to many…read moreparties back to back. The older folks don't have time to Digress, before leaving. They just put you out and tell you that they have another Party. So you have to go. Our Host was Tomorrow(her name), she was Very Nice .

We have been going for many years n have spent a lot of money there. My last experience was just…read moreawful!!! The waiver didn't work I was kicked out three times n I asked for help to no avail. The little girl was rude n acted like she couldn't be bothered. Rude Rude Rude!!!! I was so frustrated we ended up going to Urban and had a much better experience. They were very helpful n appreciated our business. I don't understand why a waiver has to expire and put your customers through so much trouble. It was easier to use waiver system at Urban.

This place is disgusting and dirty. There was food or blood stains on the areas around the…read moretrampolines. When brought to the attention of employees, they just said someone spilled food and went back to sitting around and talking. There was candy and trash on the actual trampolines. The employees don't care about anything and are unhelpful. The equipment is in dire need of updating and fixing. Two of my kids got hurt on a landing pad/area because they need to be fixed. When I asked an employee to help my child that was hurt, they just stared at me like an idiot. I would never come back here. Not sure why they're so pushy for you to buy a membership when the place is falling apart and gross.

staff so nice not dangerous so fun. The trapeze is the funnest part about it. Also scary but very…read morefun and I had my birthday party there. There is pizza, lemonade, boot beer, decorations everybody friendly sky zone is so fun.

We've been coming to urban air for a few years now and the kids always love it. The adults have fun…read moretoo! This time we rented out the party room for my niece's 6th birthday party. They got pizza and cake and had a blast. Mr Jay, the maintenance guy came approach us to make sure we were having a great time. Taylor Byrel was always super sweet to the kids in the bumper cars area. Great place for family and young kids!

Fun place for my pre-teens. We got the Platinum package, which included everything! Kids had a…read moreblast. Staff was really friendly and the atmosphere was chill, very family friendly. This was my first time at this location. I'm glad we came! 10/10

We had a birthday party here. Thank you Urban Air. The staff was great. Thank you so much!read more

The service is awesome and the price is great. The people are very nice and they play Christian…read moremusic.