This place is amazing! It's so inclusive and awesome families come here. My only complaint bc I…read morehave a sensory disorder is the air freshener smell. But it's just so good I'm not knocking any stars.

Had a great time on a Friday morning. Staff members were very friendly and checked us in promptly…read more I observed staff members going around and cleaning mats and equipment. Conveniently located and ample parking available. Would go to again.

So much room for activities. I've wanted to do a trampoline park for a while but I wasn't sure they…read morewere made for adults. While you will probably have more fun as smaller human big kids can still have fun here too. The check in process was a bit slow and it seemed like a lot of people were standing around but it was quick once we got to the register. I recommend reservations before hand to reduce waiting time. 90 minutes is also just the correct amount of time to fully exhaust yourself.

This is a Grate place for kids. This location is new. It is like a Trapoline park. There are 50…read moresquares for kids to jump. They have Slam Dunk Basketball Hoops. They also have Obstacles course for kids. It's not only for kids. As an Adult I can also jump with my kids as well. It is Teenagers friendly and Extremely fun for all Ages. Must stop by. The staff is very friendly and helpful. They are on the ground making sure all the kids are safe and sound. You can also stop by if you are on traveling trip. Good 2 hours of relaxation fun. Also, recently I held my daughters birthday party at this location. It was an amazing experience for all. All the kids had blast jumping for 2 hours. They gave us a balcony space with sitting for 50. There was an employee dedicated for our party for 3 hours. She handled everything from cutting the cake to serving food to our guests. The best place to host a party hands down.

It's a total Bounce Pad. It's good for the Kids. The only problem I had was that they book to many…read moreparties back to back. The older folks don't have time to Digress, before leaving. They just put you out and tell you that they have another Party. So you have to go. Our Host was Tomorrow(her name), she was Very Nice .

Check the Facebook page for the week's open play hours before you come. If the door is locked when…read moreyou arrive, knock! Because there were special needs kids present, the door was kept locked most of our visit to prevent a child running off. Safety first! They had a sign offering drop off, but it stated they are not a licensed daycare. So if you need to run an errand without your kids, they would certainly have fun here! There was a summer camp program going on while we were there. The child with the highest level of needs had someone following him the entire time. We came to Lake Charles from out of town and needed to waste time in the middle of July with three small kids. Air conditioning is a requirement this time of year. I had heard of the New Orleans location and was familiar with the concept, so when I saw this listed with "things to do with kids in Lake Charles," we decided to give it a try. I could not recommend a better place to waste the day if you have little ones. I never could have imagined how much fun my kids were going to have. I had an amazing time as did my adult cousins who were with us for this trip. We just all had such a wonderful time. There is a short zip-line, definitely a favorite of my 3 & 4 year olds. Behind the zip-line structure were multiple kitchen/diner/grocery related toys, a grocery cart, etc. There was a huge metal frame in the center of the room with just about every type of swing you could imagine. The swings included: a gymnastic vault swing, a cloth swing, a plastic toddler swing, a carpeted plywood platform swing, a dual glider, a hammock chair, a saucer, a rope swing, and a tire horse swing. There was a train table, a bookcase, puzzles, magnatiles. A well padded, net-enclosed trampoline with a sign that allows for three kids at a time. There was a huge wooden monkey bar structure. A rock wall. Arts & Crafts. An infant area. And a calming room for kids who need down time. I loved that it was mostly quiet. Occasionally we would hear a Disney song playing, but often it was just the sound of happy giggles. We were welcomed and so enjoyed every moment of our visit.

My 5 year old and I stopped in just to get some info and ended up staying for a few hours for open…read moreplay. This place is awesome!! The ladies there are so kind and helpful!! We are going back tomorrow to buy a 1 month pass. This is a wonderful & safe place to bring your children to play!!

Great park. Lots of attractions, great staff and clean. Would come back again! Kim was very helpful!read more

I really like this place but there's a Sky obstacle course but it's never OPEN the Rock Wall are…read morereally fun, but kinda hard set line was complete fun. All the trampolines are great dodgeball was questioning. A 14-year-old hit me in the head with a ball. and I advise that you actually put dodge balls in the dodgeball pit. The ball that was hitting me in the head was not an actual dodgeball. It was a kickball so you can imagine how bad it hurt. but overall, the trampolines are really fun. The air mattress is really fun. It's awesome. I love this place.

The kids and their Daddy had fun!!! They really enjoyed the swinging, jumping in the cubes, dodge…read moreball and trying knocked off things lol. We were greeted upon arrival and helped at the desk. We had to purchase socks to jump. The had locker/cubbies to put your shoes and jackets in. It was well lit and they had staff lined up all around to make sure things were going well and safely. We had to fill out a waiver for everyone even i you were not jumping. The restrooms were clean. The family hand fun and enjoyed themselves.

This place is disgusting and dirty. There was food or blood stains on the areas around the…read moretrampolines. When brought to the attention of employees, they just said someone spilled food and went back to sitting around and talking. There was candy and trash on the actual trampolines. The employees don't care about anything and are unhelpful. The equipment is in dire need of updating and fixing. Two of my kids got hurt on a landing pad/area because they need to be fixed. When I asked an employee to help my child that was hurt, they just stared at me like an idiot. I would never come back here. Not sure why they're so pushy for you to buy a membership when the place is falling apart and gross.

Amazing place to ha e fun un the Denham Springs area ! Going strong since 2019 ! Stop in for an…read moreamazing indoor adventure!

We've been coming to urban air for a few years now and the kids always love it. The adults have fun…read moretoo! This time we rented out the party room for my niece's 6th birthday party. They got pizza and cake and had a blast. Mr Jay, the maintenance guy came approach us to make sure we were having a great time. Taylor Byrel was always super sweet to the kids in the bumper cars area. Great place for family and young kids!