Beware of recurring payments. they will never cancel it! Their website is broken and it doesn't let you cancel. The I went in person over 11 months ago to cancel my membership (because they dont answer the phone) and they assured me it was Done! Turns out that if my card was never compromised they would keep charging me over $50 a month! they stole over $500!! They charge the card using the name of Defy, not SkyZone! BEWARE read more

My grands had an amazing time at Sky Zone, it's a great place for them to run and play and enjoy themselves. There's lots of spacious fun, large slides to explore and bounce into. The line was long to fill out the registration paperwork to get in and jump on the trampolines etc. I was surprised how expensive this place is $30. per person with a mandatory purchase of the special Sky Zone socks that must be worn in the play areas. My purchase was $146.00 for 90 minutes of play time. The grands had an enjoyable visit here. read more

This place is not just for kids, but it's for adults as well. Our group came Tuesday afternoon and it was very busy. John, this location's AGM guided our group as soon as we walked in and leaving the place. Warning that they keep the place super, super cold but after all the activities, it's quite nice that the room is super cold. They have lockers to keep your personal items. They also have a food court to purchase food and drinks. Best part, they have some claw machines and arcade games. read more

Beware. We took our grandson to this location for a one day event which was an average experience. One month later, they charged my Visa card for the same amount. When I called to reverse the charge, they told me that with my email receipt, I was given the option to "opt out" of a subscription. I was told I had several days to opt out of something I never requested. Check your billing statements if you ever gave them a card. read more

Sky Zone Was Awesome! They Have An Arcade, And Super Cool Slides! My Favorite Is The One We're You Go Down And It Launches You Onto The Mat. It's Amazing. read more

What a great addition to ITP! This place just opened and we have already been 3 times in 4 days. The staff is super accommodating, interactive with the younger crowd, observant, and just so kind and quick to answer questions. The place is super clean and spread out well. Yet, there is only one way into the activity area which I really like. The food and beverage will be open soon (from what they have told me). Right now they sell bottled drinks, but also have a water fountain. Coat- so it is not cheap. However, the annual membership seems the most worth it as this is our new go-to when the kids have too much energy. Everything is timed by your wrist band color. The music is very loud so if you have a child with sensory issues, this could be a lot! From trampolines to swings, ziplines, ninja course, dodge ball, basketball, soccer, and really cool slides, there is tons for everyone to do. There is also tons of couches and chairs for those just observing and not playing. The do have very clean bathroom facilities as well. I know that they are not done building everything so we are super excited to see what else is coming. read more

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My kids and I love this place, I have a 5 year old and a 11 year old and we've came here at least 6 times and always have a great time. This is definitely a place that is suitable for different age ranges up to adults I wouldn't recommend it for small children under the age of 3 but 3& up should be fine. The place is huge. Now downfalls: Staff is horrible but their children what can you expect just watch your kids and enjoy. I wouldn't recommend food here maybe just a slushee but I'm definitely having my daughters birthday party here and I'll be back with a detail review about how it went. Update Review this place was a MADD HOUSE ON SUNDAY 1/15/23 I wouldn't recommend booking a party at DEFY I booked my daughters birthday party for 17 kids I originally had 15 kids on the list I arrived at 4pm and my party was reserved for 4:30 to 6:30 unfortunately I did not get into a party area until 6:30pm I requested to be in the top area due to the amount of people for the party ahead of time (when I booked) and was told I would be guaranteed a area at the top which is either party room 3 or 4 due to the amount of people instead I was told durning check in I would be in room 1 which was a small box so total opposite of what I was told durning booking. You cannot fit 17 kids plus parents in room 1 period! Also booking is not on site FYI so your dealing with two separate staff which is weird to me because if the call center is who deals with party bookings but have no idea how rooms and spaces look for accommodations which was the first miscommunication error in my opinion. The day of the party I get in front of a manager he explains to me there's nothing that can be done besides him discounting one jumper (the foolery) for the inconvenience I'm paying for 17 kids and you make that statement to me. I paid $561 and he had the nerve! Finally a female manager came to me after an hour of standing in front of two teenagers who didn't have a clue and a male manager who likes to hear his self talk in circles she came with some solutions she offered me free passes for my kids and she offered to give me 2 pizzas for the party. It wasn't much but she understood my frustration and knew her staff didn't have the solutions. However half of my daughters party had to be picked up since the invitation was set for 4:30-6:30 and the party didn't start until 6:30 for food and cake the kids that were left were starving and thirsty due to this matter so I wouldn't recommend having a party here your dealing with a place who over books and cannot accommodate the capacity they claim they can. I had a horrible experience over all. This place has the potential but there's no way they can afford to pay adults who have the mentality of how a business is supposed to be ran they have no choice but to offer positions to young adults/ teenagers who can care less if your being accommodated and satisfied. So that's my take on it read more

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I never leave reviews, but I have to share my negative experience with this Sky Zone location. I visited the location in December 2023 with my children and their friend. I asked for 3 singles tickets but was sold - without my knowledge - 3 subscriptions instead. Of course, I only realized this when they charged my credit card for the second month. Since then, they've been consistently refusing to reimburse me. Very disappointing by those dishonest business practices. I will not be going back. Beware when purchasing tickets at their front desk instead of on online! read more

Very fun sometimes very packed love to come here and be careful also trampolines are fun also massage chairs are here

DEFY is truly a fun place, but it's just not for us just yet. I was pleasantly surprised after seeing the pricing that my two year old could jump for free, so I got a pass for myself- Santy insists that mommy participate. And although there are multiple staff members on the floor, which is GREAT, I felt like most of the activities are aimed for older kids, and that's absolutely okay! So there's no designated toddler area like we're used to at Get Air, and no designated toddler mornings just for the littlest of littles, but kids two and under are free and it may feel safer on a really slow day. But, for now.. this mama got tired out super duper quick pulling kiddo off of obstacles that could hurt or scare him, or out of the way of a stampede of older kids. That said, I would definitely bring him back in another few years when he has a better sense about his surroundings. read more

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They are charging for a membership every month even though we did not sign up for it--what a scam! You go there and sign up for a one day visit, including the waiver, the membership part is NOT signed, but they charge you every month for it anyway! read more

Very cool spot to take the kids! We really enjoyed ourselves! The staff was cool and friendly! They joined in on a few dodge ball games! The chicken tenders & fries as well as the nacho were good! The peppers on the nacho were fresh and spicy! The cheese was hot! read more

Was here for my daughter's 6th Birthday. Amazing family friendly place. The employees were all so helpful and made sure we had everything we needed! read more

Brayshon was so helpful when we came to SlyZone on a rainy Saturday. We appreciated his help and kindness.

Had my sons 6th birthday party here. The positive: - The space is great for a party of wild kids...tons of room and they love it The negative: - This place has SPIRALED quickly downhill, notably in three areas: staff, cleanliness, and operations - STAFF: I'd pin this on the management - there are a lot of bodies and not one moves quickly or efficiently. No urgency about anything; as a customer you immediately notice that no one cares. -CLEANLINESS: we are members of this place but will be cancelling. Over the past 2 months the place has become a sticky-floor, vomit-smelling, full-trash cans-everywhere, gross-bathroom -OPERATIONS: all I can say is that when you have two people working a check-in desk for 4 birthday parties checking in/signing waivers, things don't go smoothly. Our party started at 11am and it took 40 minutes to get everyone checked in. Not to mention our party room hadn't been cleaned and when it finally was, they left us without a trash can. read more

Great experience, Brayshon was so helpful. Can't wait to come back, the kids loved it.

Not worth it to pay the already ridiculous price. When you book your time slot for a party understand you won't actually have that time slot. You have to be out playing for 2 hours and then set up the room 2 hours after your actual time slot. So any decorations or ice cream and cake will just be sitting waiting. Oh and don't bother doing your kids hair for pictures because they would have been playing and sweating for two hours. Also let your guest know. Employees seemed ok for the most part however. Oh and it's no where to sit because it's over crowded. read more

Had an issue with my membership but they promptly took care of it. I appreciated that plus my kids love it when we go.

This place is amazing! Clean and so much more than a jump park. There truly is something for children of all ages and their big kid parents. We came to check it out and are already planning our next visit which will likely be tomorrow. So many comfy areas for parents to comfortably watch their kids and the staff is super attentive. 10/10 read more

Sky Zone Trampoline Park - Trampoline Parks Near Me - Atlanta, Georgia

Not worth a penny. Terrible management, did not email back when I sent a complaint and follow up to our bday party. Spent over 1200.00 was over charged when I actually told them I was a member and they didn't apply the membership rate. The worst part is they assign you one person for a 30 kid party to help you. The party space was sticky and the trash was already overflowing. I had to ask multiple times for them to take the trash. The people working and manager at the front desk were very consumed with themselves, conversations and their phones and were not helpful. Terrible child supervision in the entire facility. The bathrooms were overflowing and when I complained to the manager they said " we have some on going plumbing issues" how are they allowed by the CODE of Dekalb county to be opened when the toilets are overflowing and kids are walking with dirty toilet water back onto the trampolines? This place should be reviewed by the county! How did they think it was okay to sell me a birthday party for my kid for over 1200.00 without proper working toilets? read more

This place could be a kids dream- so many fun areas! Sadly, this was the dirtiest children's place I've ever been to. Manager showed up after 9am ...zero sense of urgency (minus her speeding to the front to jump out and almost hitting my child w her car) Other employees were waiting around for her. Zero apologies. Bags of trash piled up everywhere, spilled drinks dried on tables, sticky, chips in cracks of the couches, trash bags leaking liquids. Seriously repulsive. A mom I chatted with saw a huge bug in the actual jump areas and broken sharp plastic in one area. An employee next to me was on FaceTime with a friend. Zero supervision at any area (I was there but as a first timer I wasn't sure how to tell my son how to use some of the cooler activities safely). Disappointing. read more

So this place decided to increase their prices over night. We were locked in and our contract said 45$ per month and they increased it to 65 and no one noticed us. That's how you lose your members read more

I go here a lot with a lil bit of problems the staff are kids now I'm 11 but I act more mature than them a group of white kids im (black) tried to pull me off the slide and push me down all why the parents where there and the staff they were on there phones a flirting with parents the girl looked 16 and the kids decided to harass me the whole time I was there and saying stuff under there breath I had to yell at them and tell then I don't make threats I make promises to tell them to stop and on the slide one of the kids tried to pull me off I had to drag him by his arm of of the slide. read more

I came on a Sunday afternoon and it was pandemonium which I can understand. But after watching a bunch of teenagers take out giant bouncy balls from a pit of them, bring them to the larger floor, throw them around, one of them full on slam one into a 4 year old, I started to look for someone who actually worked there. I looked for 5 minutes and found not a single person. No one. I can understand "play at your own risk", but come on. If you take your kid, don't be one of the parents who stays on their phone. We all need a break from the parenting responsibility, but don't take that break here. For the love. read more

I noticed that safety is not the number one priority at this amusement center. There were too many unsupervised activity station. One in particular, was the zip slide...I watched the kids faces as they let go ...their faces showed looks of anguish and pain. Also, with no staff at takeoff point, a hanging was totally possible. The only thing safe about this is...it's "safe" to say that this center will not last long if these conditions aren't rectified. Regards. read more

Awesome trampolines and zip lines, but the extraordinarily LOUD music is too much. Also would prefer more supervision on some of the more dangerous jumping areas, and the staff needs to look for "bullies" and big kids. Just keep an eye out for your little ones, and definitely bring ear plugs - the music is obnoxious and annoying. read more

This place is a joke and a rip off. For three kids to jump it cost $80 and on top of that you have to wear their socks, $7 per pair. they want you to wear the socks they promote, yet they don't have the size that fit your kids. My six-year-old is wearing the same size as a 15-year-old boy, even when he showed up last with the correct size of catch air socks he was wearing. Water spots on the floor from the leaky roof. For this price it's a joke. read more

Sky Zone Trampoline Park - Water on the floor... seems safe but we should worry about socks instead. - Trampoline Parks Near Me - Atlanta, Georgia

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Filthy. Noone ever cleans up anything. Bathrooms are unsanitary and every trash can is overflowing. Snack bar is closed trash is strewn all over the floors and employees are looking at their phones. I am not picky - even the most basic attempt to make this place pleasant would be appreciated. Today, this place looks more like a prison or a landfill. read more

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For the most part, fun was had. The staff was not really monitoring the attractions or children. That's fine because I can watch my children. Very busy but that's to be expected on a Saturday. We stayed for 3hrs but expect to pay $100 for 3 people for 1hr. read more

Lots of fight staff don't do anything its messy loud music for no reason going to tell my friends not to go next time and the black kids there super rude to my son ;he's black i'm black so not being racist; no supervision half of the time read more

This place is and excellent place to go with family and to have birthdays. They have fun slides, and amazing stuff to do there. Like play a game or zip line or swings. Plus the staff is nice. I would highly recommend this place read more

My son and I absolutely love this place! It is consistently clean and in excellent repair. But, even more than that, the staff is incredibly friendly and engaging. I am happy to make the drive across town, often during rush hour, to enjoy this place with my child! read more

Terrible trampoline park. Do not become a member here and do not have a birthday party here. The facility is filthy, they do not have enough staff so it is so unsafe, and they don't care about honoring a scheduled and paid for birthday party. Terrible experience trying to cancel and the only way to cancel is to dispute the charge on your credit card. There isn't enough supervision, and kids get hurt on a regular basis. During our "Elite Birthday Party", no one cleaned our room, there was throw up on the floor, bathrooms were absolutely disgusting, cheese was frozen so they couldn't make pizza, I had to clean the room, trash was overflowing from previous party, and the staff were not there to bring anything. I had to go downstairs to demand food for the kids. I would rate it with 0 stars if I could. read more

I am so happy that Defy is in our town and it is so close to home. I ended up getting memberships for my boys. Totally worth it! The staff is great and friendly with the kids. The manager is always around and is very attentive if you have any concerns or questions. I also appreciate how clean this place is. read more

So much to do here as long as you have the energy and maybe a few band-aids. The day pass is a great deal it gives the little ones plenty of time to explore the trampoline, slides, basketball court, dodgeball, obstacle course, etc. read more

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This place is awesome for kids AND adults! Super fun and I'm so happy it's now in my area. PLEASE keep in mind tho that some of the mats around certain trampolines are hard so if you land on one it will hurt. Be careful, and STRECH before hand. Employees are also really nice! read more

It's filthy. I went late on a Sunday afternoon, so I can almost accept that maybe the facility would not be pristine and possibly a little messy. But my goodness this place is a pigsty for it to be so new. There were dozens of staff walking around doing absolutely nothing. They didn't feel compelled to pick up at all. It was terrible. All the tables had trash on them, the floor was filthy. Some leather benches had spilled drinks on them. Walked by a few party rooms, same story. It was appalling. You really need to watch your kids in this place as well because I don't see it as safe for littles at all. But the straw that broke the camels back for me was the ladies restroom. It was actually flooded. One of the stalls was had apparently overflowed and there was as bits of toilet paper everywhere. The broken toilet stall was locked but apparently still the only stall with toilet paper. As I walked in, a parent tells me that she had to go under the door to retrieve toilet paper because the other stalls were out. I looked down at the standing water around this stall and quickly walked out of the bathroom and then the building. Never again. Whoever owes this place should really be ashamed. This is not how you maintain a business. read more

I recently had a birthday party for my daughter at this location 5/25/24. I checked in on time even paid more money so that my guest that were late could jump. My party planner was late & the event manger & myself had to set up the private party room, the bathrooms smell like pee, employees were huddled up on the ramp instead of being around the park making sure children were being safe on the equipment. Oh yea the cart that my daughters gifts were on, one of them got stolen and per the policy there's nothing they can do about it even though the event managers were on the phones instead of paying attention to the birthday party carts. Notified the managers and told them that one of my daughter's gift was stolen and they said they would email/call me to let me know if they found something on the cameras. I don't even think that they ran the cameras back to look because I had to reach out to them first instead of them reaching out to me. I wouldn't book a bday party here again. I basically paid for poor customer service and for my daughter gift to be stolen. And they need to update the signage on the building as well so nobody will keep thinking it's called Defy! read more

exceptional, overachieving, gold standard. when I first got into the building I was greeted with open arms and smiles. all the amenities in this location wherever be attended to by the staff who were also extremely helpful any time for any concern. Great place for kids, or if you just want to kick it with a group of friends. read more

It went good but a few fights happened and it closed down early. That was the major downfall!! They do need security there on a regular