Top quality, best pricing around, easy to work with, and they do what they say their going to do…read more We LOVE our kitchen countertops.

From the owner: For over a decade we have been the proud providers of Natural Stone counter tops and products to…read morethe Middle Tennessee area. Our many years of experience working with granite and marble put us a cut above the rest insuring our reliability and your satisfaction. Artisans will happily provide you with a Quote for upgrading your kitchen, bath, bar, or fireplace to Natural Stone.

This team is a complete joke. Warranty Manager, Derrick, called me the day of my appointment and…read morecanceled it with no reason. Just says he can't make it. Super unprofessional. When I was talking with him about the inconvenience of canceling on the same day, Derrick hung up on me mid conversation. When I got him back on the phone later that day, he admitted he hung up because he said, "I didn't want to talk to you anymore." I feel like this company is employing fifth graders. What a joke.

Driver of panel Southeastern Building Supply truck is reckless! I don't know if he is too old,…read moredrunk or just too stupid to be behind the wheel. I have witnessed him on more than one occasion pull out in front of cars from their dilapidated location at 315 W Burton Street in Murfreesboro TN. The driver then acts like an A$$ after a car warned him of their presence after almost getting run over. If you've been a victim of Southeastern Building Supply drivers' carelessness, contact a lawyer immediately!

Horrible experience. Over paid them to remodel 3 bathrooms. They employ a lot of their relatives so…read morekeep that in mind as you won't know they are related. Many problems like they accepted defective tile from the tile store so one shower was terrible. Claimed they would communicate and be on a certain schedule which was not the case. Email back and forth and they copied their owners which I had to ask who they were and the owners never spoke up. One of the plumbers did a poor job on many fronts and parts to our tub were never provided. I wonder if he did what he did because we expressed frustration with the person who sold us the deal and we learned later they were married.

We contracted a second time recently with RSU. This time to do a complete kitchen renovation. Once…read moreagain we were pleased with the outcome. My wife loves her new kitchen. The quote we received was competitive. The project manager and construction team were professional and the coordinated well with cabinet and flooring installers. The project was completed on schedule and in budget. Would recommend RSU for major home renovation projects.

We used Builder Supply Source for our cabinets in a kitchen renovation project we just finished,…read moreand the cabinets turned out great. More than that? The cabinets we ended up with are extra custom. We wanted a more modern kitchen than I expect is very common in Nashville (several cabinetry companies our contractor typically works with could only give us Shaker cabinets, which isn't what we wanted), but Builder Supply Source had flat panel cabinets, which is the modern look we wanted. When they didn't have the exact stain color we wanted, they worked with us to create some samples based on some Pinterest/Houzz pictures I sent over. A few days after I sent the photos over, we had four samples at our house. We really liked three of them, narrowed it down to two, and finally picked one. I really appreciated that they were willing to work with us to get the color just right! We had a few little issues (one small panel of wood came slightly scratched up), but Builder Supply Source took care of everything. We worked with Will, who was great from our first meeting with him (we were in his office for about an hour talking about options and coming up with the best cabinet layout). And - at the end of the project - we're just in love with our cabinets (as well as with the hardware we ordered through Builder Supply Source). They were great to work with and the final product is exactly what we wanted. I don't think we would have ended up with the kitchen we had in our minds if it weren't for Builder Supply Source!

Elizabeth Foster at Builder Supply Source is the best! Our contractor referred us to her in…read moreNovember of 2017 and we now have beautiful cabinets in our kitchen and a bathroom. From the beginning, Elizabeth was helpful and available. Every phone call returned. Every email answered. When we met with Elizabeth at our home, she made something we had been dreading - into a process that we enjoyed being part of. Elizabeth's knowledge of design and details made the process worth every penny. We would do business with Elizabeth Foster again in a heartbeat!

Our contractor for our new kitchen told us to check out quartz to see what we liked, and he gave us…read morethe brand name. We googled counter tops and found Cabinets Plus Design. We traveled there to check out the tops, were looking at the samples, when a woman came up and asked us if we were replacing our counter tops. We told her we were having a complete kitchen redo. She asked the name of our contractor and we told her. She said it must be one of her competitors and asked if we had an appointment. We told her we did not, and she basically asked us to leave as she had a client coming in and it would be "too crowded" if we were there. There is nothing on their website nor on the door to indicate an appointment is needed. Needless to say we will not be doing business with this rude establishment.

I had 2 bathrooms as well as some cabinetry in the kitchen and my study done by this company. They…read morepromised me that it was custom work, meaning that they would measure everything and then return once it was all set to be installed, which would take no more than 2 days. Four months later they finally finished, and it wasn't custom at all, straight off the rack, nothing that I couldn't have bought at Home Depot for a good deal less money and installed myself. The woman, who I believe is the owner, did the walk through in the beginning, talking fast and seemingly paying little attention to anything that I was saying. Nonetheless, my spouse wanted to use this company so we did. There was absolutely no follow up, several mistakes were made and after repeated phone calls that accomplished nothing I did them myself. DO NOT USE THEM!!!

I can't say enough good about this place. It's a 10 star…read more One star ease of access. One star quality of product. One star product designs available One star speed of delivery, One star standing behind product and access after sale. One star location. Four stars staff Ms. Morris was absolutely superb from start to finish. Did the planning. Had everything ready. Absolutely no issues

Update, after over a week of having to hounding the rep for a quote an order was placed. Upon pick…read moreup another week later several cabinets were missing. I was told they would be in by the end if the week. This mind you after I was already told all but one cabinet (an upper which doesn't hold things up) was available. The end of the week came I had to call them for an update only to find out the cabinets were not there right color and would have to be refinished. Now it'll be another week to 10 days before I can finish my clients kitchen. A kitchen that normally takes only a week to demo and complete. My clients are not happy with their service as they are without a useful kitchen. Insult to injury there has been no apology, amends or remorse. It just good business to push to provide the product you promise making it priority especially when you mess up.

I have my cabinets maybe three years. Within the first 6 months one drawer completely fell apart. I…read morecalled the warranty department who said that it was not covered under their warranty. Now I have my second drawer that has fallen apart. I took what money we have saved up to fix our outdated cabinets. Now I am left with two hole where drawers should be. We are a family of 8 with several special needs children and I am myself now disabled. I can not believe the warranty on your products is not better than this. I should be able to open my drawer and not have it fall apart in my hands.

Major let down! TERRIBLE communication. First off, let me…read moresay we are still in the middle of the challenges with this company. From the start, it was a solid good experience. Jason (Design and Salesman) was a pleasure talking with and there was no sales pressure at all. He was happy to help all we needed and made adjustments as necessary. Then, we signed and ordered. We had hoped on two weeks from ordering to completion. Jason let us know it would be about three weeks and we were ok with that. We needed SPEED though as we had a house we moved into that had major hidden water damage. Cabinets had to be removed immediately and I did that myself. With everything else I was working on, we decided to have them install. THEIR contracted installer came out to verify measurements. SPACING was measured as part of the install. The install was $2300 Cabinets were $5000. This should have been a major red flag as when he arrived, none of the drawings he was referencing were correct. I had to supply him with the updated plans agreed upon at the Laverne store. We had issues and corrections to the order had to be made. Spacing was and is STILL off, as shown in the photos. This is where the issues began. Jason told me I needed to call the installers for install time frame and to communicate with them. He couldn't help at this point. He gave me the installers phone number and I spoke with Olga. We waited the three weeks and followed up with a phone call. Still no cabinets had arrived at the installers location. So, we waited another week, now four and learned they'd arrived. As they assembled the cabinets at their site, many pieces were damaged- but no one told me... Rather, still waiting I started getting emails from Cabinets to Go's Customer Service. Trying to figure out what was going on, I replied to the emails and CC'd everyone, including the installer. I was told this is how they handled issues like this and replacement parts were being ordered. Fast forward 3 more weeks and I call the installer and find out all our parts are BACKORDERED at least 90-120 days! In the meantime, Corey from the installers company did a great job hanging our cabinets, per the specification at Cabinets-to-Go, but many parts were not ordered correctly! Several key pieces were not accounted for- cover panels were not accounted for and again....on backorder. Spacing needed to be adjusted around our fridge too as drawers were hitting the range. Measurements were not correct. The fridge and range are too tight and spacing needs to be adjusted. Damage is occurring and reading the warranty info, damages caused by IMPROPER install are not covered! We were supposed to have had the island set up to house our microwave. None of those parts were sent to the installers. That is still not fixed. At this point in time, writing this on 10-28-2021, none of the adjustments have been made. We are waiting for parts to come in...someday. The installer is probably not happy with Cabinets-to-Go as they are forced to return to job sites over and over. We don't have our cabinets completed, the installer won't come back out to fix the spacing on the range and fridge. We can't finish our kitchen backsplash. Phone calls go nowhere, emails and complaints are answered with- "I'll forward your concerns". No one will talk to us... Corporate Customer Service is useless and tells us only they will "escalate the matter". Still, no one will talk to us. FULL PAYMENT has been made to Cabinets-to-Go and there is NO COMPLETION date in sight. If backorder info is correct, we are looking at January next year! Order placed and finalized August 30. Initial Install was Sept. 23rd. at four weeks from order- acceptable. Still no word on backordered pieces; One complete cabinet, several doors, valance panels, etc. Install is incomplete and without adjustments the fridge cabinet will be damaged and the cabinets will be damaged from the fridge. Cabinet doors are not aligned either. One hits the fridge on the corner each time it is opened and closed. The island microwave area is going to stay this way as we gave up asking for it to be fixed. Photos and video are here if the link sticks. https://photos.app.goo.gl/mbVPubsGYmpYasc96 I know people have good experiences with Cabinets-to-Go, but overall we are not one of them. Two other competitors could have had the job finished. Backorder issues were NOT discussed, nor were we warned of the potential. If we had known this we WOULD NOT HAVE completed the sale.