We have always loved going to Prime Butcher in Windham -- it's one of our go-to spots, especially…read moresince my husband is a total carnivore and appreciates great quality meat. Last week, for the first time ever, we ended up with a steak that just wasn't up to their usual standard. Honestly, it's so rare for them that we didn't think much of it, but my husband stopped in today and mentioned it. What happened next is exactly why we keep going back. They didn't just acknowledge it -- they went above and beyond. They replaced it with a free NY strip steak, and on top of that gave us Prime Butcher playing cards and a big bottle of their "Everything" seasoning. Completely unexpected and absolutely appreciated. That kind of customer service is hard to find these days. They didn't have to do any of that, but they did -- and it speaks volumes about who they are. The manager and staff are always smiling, cracking jokes, and just genuinely good, down-to-earth people. And the meat? Always beyond delicious -- you won't find better anywhere else. We'll definitely continue to be regulars. If you haven't been yet, you're missing out.

Everyone was so pleasant and knowledgeable. Everything we tried was absolutely delicious. Can't…read morewait to go back! We'll definitely become regulars!

I stopped by at 9:58 a.m. and found the door unlocked, so I walked in assuming the store was open…read more I was immediately told they didn't open until 10:00 and was denied service. That wouldn't have been a big deal, but the woman working at the front desk was extremely rude and made the interaction feel unnecessarily unpleasant. For context, I was there to pick up meat for a large party and planned to spend around $2,000. Instead, I took my business to another local butcher. I'm not saying Wicked Good Butcha doesn't offer quality products--I've heard good things about their meat. My issue was solely with the customer service and the way I was treated. A little courtesy and professionalism would have gone a long way. I left feeling genuinely disrespected, which was disappointing.

Pricey but it's a Butcher you should expect to pay for quality. Lamb tips always great not always…read moreavailable but I get it. I'm doing review as I've been a loyal reward member & frequent customer & had weird experience today. Asked for Rib Roast, bone in, guy went to see if the "have any" 10 mins later another (Mgr?) comes out; " how big a roast...?" Two ribs..." "I can't do that I'd have to open a large cut etc". Wow they didn't want to sell me a $200 roast they have on hand? Very weird. I'll cash my "Loyalty Member" points/credits & will be done. I understand holidays are upon us but I've spent THOUSAND at this place each year since open...NOPE I'll drive to be a "loyal customer". One out of five or 10 only due to location.

Found this place by accident and stopped in for the first time this weekend. Just wanted to check…read moreit out and I was so surprised at the selection and how fresh everything looked. The staff was amazing, we only saw frozen burgers and asked if they had any fresh. They didn't however the immediately said they could make them right away and even offered to add seasoning which I absolutely said yes. We also got chili, cornbread and pulled pork. It was all AMAZING!!! So fresh and delicious. We will absolutely be back and recommend this place to everyone. I don't think I will ever buy meat at the grocery store again.

Wonderful meats, the staff are always helpful, and willing to go the extra mile. My favorite meat…read moreseller locally.

The best oven fried chicken! My family loved it!!…read moreTender chicken with a bread crumb coating that was perfection!

I love their steak and the server was so nice and it's not the first time that I've been here but…read moreevery time i come back they are so nice and the place is calm and nice to just enjoy the food and spending time together

Ordered the bourbon steak tips and they were fantastic. Very…read morefriendly service and a big selection of meat and seafood

Love this hidden gem in Concord, NH! Decided to pick up some steaks and went with the House and…read morethen the Spicy Southwestern. Both were some of the best butcher steaks in the area! Comparing that to Tuckaways, these guys hold their own! Friendly people in the shop and it's your everyday neighbor running it. Seemed like they just genuinely had some solid recipes and wanted to share them with the local community. Easy access right off the highway and the place was an in/out. Quick, fun and delicious! Will make sure to stop there for steaks anytime we go up north to the lakes!

Food is amazing. But the girl at front counter sucks. Horrible customer service, not very…read moreIntelligent and just down right rude and nasty. She should not be working the counter.

Great subs, great prices. Meat from the butcher is also good, excellent sausages…read more Would like to see prices on the beer selection

Awesome sandwiches. If you're looking for a quick bite, the steak and cheese, French dip, Reuben…read moreare all very good and fairly priced. The rest of the menu seems high priced, but I'm assuming that it's worth it due to the quality and freshness of the meat with it being a butcher shop as well.

First time at this spot and enjoyed dinner with friends. All of us were happy with our meals…read moreoverall, although there could be room for improvement. Service was good, pleasant and food came from the kitchen promptly. Note that they do not have a full liquor license. We started with the shepherds pie egg rolls, which were quite good. Generous portion and tasty, and an unusual twist on egg roll filling. I had the burger and ordered one with candied bacon which was delicious. I've had better and worse burgers. While the meat patty and toppings were good, the bun was unusual, firm almost hard and frankly not enjoyable. I ate the burger sans bun. Also the fries seemed like they were sitting for a while, a pet peeve of mine. They really need to be fried to order or I won't eat them. If you are going to splurge and eat fries, they have to be good, and sadly these were not. Again, overall we were happy. With a little more attention to detail, this could be a great dining spot.

From SoCal and needed supplies not available in other grocery stores. I would rate this an equal to…read moremany San Diego carnicerias.

Love this place. They have pastries, a meat counter, hot sauces, produce, candy, and tortillas all…read moretraditional to Mexico. The prices are reasonable and the people are friendly. Can't recommend highly enough

What a great find. The gentleman at the counter was very friendly. The food was delicious. Cute…read morelittle shop.

Turkey chipotle ranch. 10/10 Sandwhich. Way bigger than I thought. Seasonings sauces and all kinds…read moreof meats available. Super clean. Atmosphere is what a butcher shop should be like, lively, clean, organized you name it. Everything was fresh and full of taste. Service was perfect.

What a welcomed surprise, this is a gem that we stopped into today. Visited the store for hard to…read morefine staples and they had it all! Clean store and great service. We will be back.

This store is perfect! The service is great, everyone is so nice. The food is organized. It's just…read morereally under rated