A really tremendous store. They've got everything outdoor related. Selection is WAY better than…read moresomewhere like REI, and the people that work here really know a lot about the stuff they sell. The prices are usually pretty good too

Helpful staff great product selection plus a bunch of cool consignment gear for sweet deals in the…read morebasement!

From the moment we called to book the bikes, we had a 5 star experience. The staff is friendly and…read morehelpful. The bikes were in great condition. Appreciate the helmets, locks, repair kit, and side bag - all included in price. Highly recommend this business.

We visited while in town for a bike tour vacation and the salesman took time to give us an overview…read moreof e-bike options. He was very knowledgeable and attentive even though we weren't in a position to buy today. I wish we lived closer and could give them our business! If you want a trustworthy professional who will help you find the right bike for you, this is where to go!

We live in Bend where there is the only other privately owned Patagonia. We stop by every summer…read more It is a very large store with a great sale section.

I wanted to stop in to this Patagonia store specifically to see if they had a sticker for my…read morefriend, who collects them. (Most Patagonia stores have a sticker with the city name on it!) I found them pretty quickly - they were just sitting out on the counter so I snagged one. The store is quite large and we took some time to browse - I wasn't really looking for anything specific, but it's always nice to be able to see products in person. They had a good sale section. I loved the local recommendations sprinkled on chalkboards throughout the store - so helpful! I also loved that we were greeted when we came in - it's a small gesture but can really make a difference when visiting businesses and I always appreciate it.

I was excited to see that Burlington has a Fjallraven store because I never knew they even existed…read more(and now I know there's one in Ann Arbor, Michigan too)! I had been thinking about buying a Fjallraven Kanken backpack (you know the one, the adorable square backpack that looks like a little kid's bag) for awhile so it was neat to see them in person and all the different colors. They also have lots of outdoor gear, other backpacks, apparel, and a sale area in the lower level. We stopped in twice during our long weekend in Burlington and the employees were really helpful and friendly, offering to show us any color of bag we could imagine and explaining some of the features of some of the products. The store is large and fully stocked with anything you need to be a cool Swedish hipster in nature! The products they sell are pretty pricey but the backpack we got is guaranteed for life and is water-resistant due to the beeswax coating. I really enjoyed checking out this shop and was impressed by the knowledge and friendliness of the staff.

As a fan and owner of Fjallraven, I will NEVER go in this store again. On a recent weekend, my…read moredaughter and I walked into Fjallraven Burlington. As I browsed the mens wear, my 9-year old Black daughter remained exceptionally well-behaved and within my eyesight. Then I heard a Fjallraven Burlington staff member ask my daughter if she were "by herself." So I walked away from browsing out into the open and asked the staff member "Sav (?)" if I could help with anything. The staff member said, "This is not a children's store. You need to keep your kid with you." The Fjallraven Burlington's staff member traumatized my daughter. No one should be treated like this. Unacceptable.

Had an amazing tour of the factory, got to check out the museum and had a nice time shopping in the…read morestore. Kids got to see first hand the power of American manufacturing and what is possible! I was blown away with just how much hands on and hand crafted these snowboards are! The 3-d printing area was equally cool and getting to speak with one of the engineers working on prototypes was equally amazing. My daughters are fully inspired by her now! Big shout out to Burton for opening their doors for tours to showcase and inspire!!

The staff is absolutely amazing! They helped me every step of the way in getting my first board,…read morebindings and boots. They did such a good job, I went to sugarbush the following day to test it all out and they nailed it. So happy!!!

Went on a tubing trip in Richmond. Great service and incredible scenery. Raffi was very nice and…read moreanimated too. Just the right amount of rapids. Saw a beautiful bird and crocodile too.

Jake and Emma are fantastic humans, stayed calm and cool through our scary situation…read more I signed up for the 9 mile upper river gorge, rented 2 kayaks. The description mentioned 6 years old and up, So I figured awesome, easy enough for my boyfriend who had never gone kayaking before. There are two rapids that seemed easy enough, but my boyfriend flipped on the first rapid and that kind of set the tone going forward. Getting closer to the second rapid, you could hear the roar of the water, when I could actually see the spot we had to go through, it was cut through large boulders. We where never told to stay to a certain side or that the water level was extremely high. As we got closer to the rapid I could see 3 whirlpools and knew it was going to be trouble for my boyfriend, who was already shaken up at this point. The whirlpool pulled us away from the rapid and towards the boulder, my boat filled with water and dumped me, the multiple whirlpools kept pulling my under trapping me, every time I popped up I could hear my boyfriend screaming for me. We tried to get out and by the whirlpools but there unfortunately was 4 and the current was to strong with the water being to high. I was able to get service and call umiak, I spoke to Emma who stayed cool and calm and Jake showed up like a super hero! We hade to walk up stream and cross the river at a "calmer" spot. Jake grabbed our kayaks and got us to safety once we crossed the river. Jake did mention the river was high and on the verge or requiring a guide, and that we should have gone a certain way around and island to approach the rapid. My boyfriend was shaken up and not willing to go on, understandably. When we got back to our cabin Emma had called to offer us the kayaks at the reservoir. Overall the folks who work at Umiak are fantastic and so caring. Unfortunately we had a really bad time that ended with some trauma, and a sprained finger for my boyfriend, and bruises all over my body. I also understand these are non refundable trips, but I don't feel like I should have to pay the full price for less then a quarter of the experience.

I just picked up a free Mad River canoe the other day with some cold cracks that I'm hoping to…read morerepair. I've never been to a marine supply store before, so I didn't know what to expect walking in to West Marine. I was helped by Peter who was so friendly and knowledgeable that I had to write this review. Besides helping me choose the appropriate fiberglass repair kit, he walked me through in great detail what best practice is for a repair like mine. He also told me about Small Boat Repair on route 7 to look for used paddles. Happy I checked this spot out first though. Thanks Peter!

Worst service ever! - one star is even too much - from the store assistant manager Issac (if he did…read morenot lie about his name, I had to ask him 3 times as he did not want to give it to me) when I walked in, I said hi and he did not even look at me. Every time I asked a question (price check, info etc) he looked annoyed as if I distracted him from more important things... When I told him that a smile would be nice, he took offense and when I showed up at the cash to pay, he obviously ignored me and passed all other customers before us, even if they just showed up at the cash... he did that on purpose. Good that Peter was there and was super nice, if it was not for him I would have let my 350$ purchase there.

My local bike shop, which has always been very good to me, quoted me $599.99 for a Thule bike rack…read more I asked if they could match or at least come down a tiny bit to the Rebox price that RackWarehouse had of $509.99. They said the best they could do is $579.99 plus tax and a $20 assembly fee. My local bike shop warned me not to buy the rebox bike rack saying it was "refurbished" and "missing parts" and "had no warranty". I quickly pointed out that the RackWarehouse.com site said it was BRAND NEW and came with the FULL MANUFACTURERS WARRANTY. With that the sales guy at my local store walked away. Ok. Well, I figured, either way I'm not buying it from you. Shame too because they've always been top notch for matching prices, great quality and an amazing service shop. I called RackWarehouse.com. They explained that sometimes the boxes get so mishandled by the original delivery people when it comes from Thule that they can't change shipping it out to a customer that way and have to rebox it. They even said my local shop likely gets them with damaged boxes but if they have a mandatory assembly fee then no customer would ever know it. He told me the rack was brand new, had a full warranty, was never refurbished and could be returned if I was in any was dissatisfied. Then he went on to say he said he could also recommend some other reputable web sites he's used for items they don't stock to do a price comparison on the rack if I wasn't comfortable using them after what my local store told me. I mean honestly, how many places would send a customer to a different site just to keep them satisfied? I live in Long Island, NY, ordered the REBOXED rack that day, and it came from Vermont the next day. As stated on the site ground S&H is free but there was a $20 fee because it was an oversized item plus $509.99 for the rack and NO sales tax. $529.99 total!! It's BRAND NEW and was SO well packaged I had trouble getting the box and all of its protective cardboard off it. The video on the RackWarehouse.com site was great! Assembled and installed it in an hour! Thanks again RackWarehouse.com - you definitely have a lifetime customer in me!

Ordered a product, $750+ Yakima roof rack. Used for one trip and complete failure. All assembly and…read moreinstallation correct, Yakima/RW refused to cover even a replacement or issue refund. RW is using Yakima to find any loophole they can to exclude warranty coverage. Do not give them your business. Rack warehouse will abandon customers at the first sign of cost to them. Even their return process shows there lack of care by charging a 6% restock fee. Avoid Rack Warehouse and go to Amazon, they take returns and do not fight for faulty construction. Products are made outside the US and are the very same quality. Should have used amazon to start with. If your product fails, do not provide them with any info except a basic photo, they will use anything they can to avoid a costing them $$.

Had an amazing time kayaking and paddle boarding on Blueberry Lake with Clearwater Sports. Kids had…read morea great time! Super relaxing and exceptional views!

Our family had an amazing kayaking tour with Sean from Clearwater Sports. There were 7 of us…read moreranging in age from 12-72. We all had a wonderful time kayaking in the Winooski. While the river was a little low, Sean was great at pointing out how to navigate. He also kept up with all of us, from the fastest to the slowest (me). Sean was a real hit with the 12 and 14 y/o grandchildren, finding the best swimming spots. He also took lots of photos and sent them to us after the tour. And I have to also mention Asa, our driver. He and Sean were a great team. I highly recommend this tour if you are looking for a family outing.

Absolutely one of the highlights of my birthday month!…read more I came across an Instagram post featuring the trail from Burlington to Lake Champlain, and as someone who LOVES being near large bodies of water and is a serious stickler for a scenic view, I immediately knew I had to experience it for myself. The post mentioned Local Motion, so about a month later, I decided to recreate the adventure, and I'm SO glad I did. Booking ahead was super easy. I really appreciated that the website included photos of the different bikes along with the information you actually need to make a decision. The pricing was phenomenal, so I felt good about booking before I even arrived. Once we got there, the energy was EVERYTHING. The staff was incredibly friendly, welcoming, and helpful. They didn't just hand us bikes and send us on our way. They pulled out a map, walked us through the route, explained where we needed to go, and even gave us an idea of how long the ride would take. That was especially helpful because I had absolutely no idea what I was getting myself into! And let me tell you...I am NOT an avid or frequent bike rider. But somehow, I managed to ride a minimum of 18 MILES! I was honestly proud of myself. The trail itself is BEAUTIFUL. The signage was on point, the route was easy to follow, and there was so much to see along the way. Being able to ride through such a scenic area and eventually make my way toward Lake Champlain made the whole experience worth it. Now, let me keep it real: after about mile 9, my legs were not having it. So there is a ferry option in the area, although I don't know whether it was running during my visit. If you're considering using the ferry as part of your route, ASK ABOUT IT BEFORE YOU DEPART so you can plan accordingly. Because whew...I definitely could have used that ferry on the way back! One of the things I loved most was that Local Motion is right next to the trail, so everything felt incredibly convenient. No complicated logistics, no figuring out how to get to the starting point, it was just grab the bike and go. And THEN they took the experience up another notch with their recommendation for food afterward. We asked for a recommendation and were directed to Kismet Mediterranean Grill, a Turkish restaurant right across the way. I am generally NOT a big chicken eater, but the chicken I had there was easily a 20/10. I'm still thinking about it! Honestly, I only want chicken prepared that way now. So yes, Local Motion gave us a great bike rental, but they also gave us helpful guidance, a beautiful route, great local recommendations, and an experience that made the whole day memorable. I'm so happy we chose Local Motion for this adventure. If you're visiting Burlington and looking for a fun way to explore the area, get outside, see some beautiful scenery, and maybe challenge yourself a little, this is absolutely worth doing. And if you're like me and love a good scenic view, being near the water, and turning a regular day into an EXPERIENCE...book the bike. Local Motion, you helped make my birthday month pretty special. Thank you!

We had an awful experience with Local Motion. The weather on the day of our reservation was 50…read moredegrees F with wind gusts over 30 mph. My wife wasn't feeling good so we begged for a refund and were callously refused due to their "policy". They suggested that we reschedule for a different day but we were leaving the area. In other words, tough we don't care. We ended up riding and had an absolutely horrible experience. We got an insensitive, condescending email from a Graham Sullivan, when we returned home, explaining their "policy". I would never deal with this group again and everyone should be aware that "non-profit" and "policy" are code for, to hell with the customer. Minus 10 stars