Great experience all around from this company from the time I called to the time the tech arrived, all same day. My call was answered (yea) and the wonderful women who did speak with me had to call me back before verifying service, and she did in less than 30 min confirming that a tech would be coming in the afternoon. The tech called me when he was on the way and gave me a 5 min warning at my request. He was able to fix my issue in 30 min and explained everything I needed to know. Not cheap but when dealing with your pump, you can't take chances. Service was great from start to finish. read more

I can't even begin to tell you what an amazing company this is. I have been using them for years with complete satisfaction. I had a major issue with my septic grinding pump tank. They sent someone out to diagnose the problem the same day I called them. They came up with a fix quickly and arranged to have a subcontractor here with them. They very efficiently excavated and corrected the serious plumbing issue. They left my front yard in great shape, even putting down grass seed when they were done. I recommend this company without reservation. read more

We had such a great experience w Skips! They were low and we were unfamiliar... and skeptical. But we scoped them out and they had everything fair and square! They started on time, did everything they said they would do, explained everything in laments terms, were helpful, friendly, accurate and best of all... the system is working perfectly! We'd hire them again and recommend to family and friends in a heartbeat. Skips is the real deal! Oh and the guys in the field were awesome! Very professional, helpful, friendly, clean! Great experience! Thanks all! read more

Skips Wastewater Services - Septic Services Near Me - Ellington, Connecticut

Needed our tank pumped and chose Skips because they are close. Woman at the office was the nicest customer facing person I've dealt with in years. They charged us less than what we thought due to our error in tank size. And Fred was super nice to the wife when he came to pump. Would recommend in a heartbeat.!!! read more

We recently had an unexpected plumbing issue and I called Skip's for help. I feel like we made a good choice in hiring them for a few reasons. First, I called the emergency line on a Sunday night and they were beyond helpful, troubleshooting over the phone and giving us more insight to what exactly the issue was. I called again the next morning to assure someone would be coming out to my house and was told late morning/early afternoon (the trucks arrived at 2pm). Phil, the guy who came to our house, was professional, courteous and patient, answering all of my questions. Most importantly, stayed till after 6pm, working outside in the cold and the darkness to ensure our issue was resolved. Furthermore, when our system needed an adjustment 2 weeks later, they came out right away. For such an unpleasant situation, everyone I dealt with at Skip's made it much more tolerable. If I had a complaint, it would be that billing is a bit opaque, you're not really sure exactly what the charges are for each component of the service-- I'd prefer more transparency. Overall, I'd recommend them to anyone! read more

We needed someone to inspect the septic system in a house we were buying, and Skip's came highly recommended. The inspector who came out was such a nice young man. We've never had a septic system, and everything was explained to us (pictures and all). Super informative, and we are so appreciative. We will definitely stay with Skip's for all septic needs! read more

I had skip come out and replace my septic tank and they did an amazing job they cleaned up everything and we are very satisfied with them highly recommended them I shopped around and they gave us the best price and really get an amazing job at my house thank you Evan and team! read more

Total scammers. They inspected a septic system and said it needed total replacement. Second opinion said it was fine an showed proof. Stay away from Skip's. read more

We were having an issue with our toilet backing up into the house. We called Skip's as we had used them at our previous home and they came to inspect the system. After their inspection they determined we needed a new leaching field. We committed more money to have the soil test done and our yard dug up to do the test. As leaching fields are expensive we got another company to look at our issue which they determined was not a leaching field which would cost us 15k but it was just the inlet pipe that was clogged. Skip's did not even inspect that pipe which would have solved our problem and wouldn't have cost us more money to do the soil test. Afterwards we reached out to discuss our concerns about the inspection, the oil drips in our street from their machine and the yard dug up. No one was helpful in rectifying the situation. We will never recommend them or use this company again! read more

I had our two septic tanks pumped - the office staff was very friendly and informative. The service call was done timely and efficiently. He was very knowledgeable and answered our questions about the system and how it works. Very good report was emailed to us with results and diagrams of our tanks. Would definitely recommend Skips! read more

YOU STAND TO WASTE A LOT OF MONEY WITH THIS COMPANY I just wrote an initial review yesterday, in which I explained that although Skips does a good job (this is not rocket science, after all), I was troubled with one aspect of their doing business. I allowed three stars because they did a good job, but after further investigating the business aspect today, I decided to drop to one with reason I will explain. Unfortunately, the way it is set up to update a review here, it is not clear whether my initial review will remain accessible, so I will repeat parts of what I said just to assure the comments I make today are in context. I am sorry if it is all redundant. To put it simply, I have owned, including my current house, four houses, of course all of which required septic services. I have received good service in all of them, so to me the idea of giving five stars is a bit of a stretch here, but we get so used to doing that. The thing is, this is a sort of work, where if you do it, you probably do a pretty good job of it. It's just not hard to do, and with competition as in any business, they all appear prone to show up on time and behave professionally and personably. That has been my experience and expectation with all four houses, and I don't think it is something to rave about when a business does what they should. Anyway, my prior houses were occupied by from two to five people. Despite those numbers, the most frequent septic pump out rate ever recommended to me was every three years. That worked out fine, as I never had any problem with any of the septic systems with that frequency of service. I currently live alone in a house designed for 5 people (long story), with a 1,500 gallon septic tank and a 1/2 acre leach field, and when I first bought the house, Skips did the pump out and evaluation that were part of the pre-closing inspection and informed me that with that system and my living alone, I would be fine going five years between pump outs. That made perfect sense to me. I had a second pump out a year early 2 years ago because I feared there might be a problem with the system. It turned out to be fine, and I expected to go another 5 years, or 3 from now, until it would need to be pumped again. To my surprise, instead though, a few days ago Skips sent me an email explaining it was time to schedule my "2 year" pump out. It explained that they recommend a pump out to everyone every 1 to 2 years, "to avoid damage to the system." I was dumbfounded, because this was contrary to any prior experience I've had or even to Skips' own recommendation to me just 6 years ago, and it was a huge difference, going from every 5 years to every 2. That would have me paying on average nearly $900 in the time that I had previously paid $350! I looked online and found the US Environmental Protection Agency recommends that most people will require a pump out every 3 to 5 years, consistent with all my prior experience and understanding, and here is Skips telling me they recommend 1 to 2 years to everyone. Those 2 ranges don't even intersect! I presumed for the change to be legitimate, they must have some new scientific evidence on which to base such a drastic increase, contrary even to the recommendations of the EPA, so I sent an email requesting information that explained the change. I got a wise guy response from the president of Skips, informing me that for the $350 dollars paid for a pump out, they couldn't afford the time to give me an explanation. If I couldn't find the info I needed on their website (which offers no useful information of any sort other than their address and phone and how wonderful they think they are), he recommended I call another septic company or the public health department for information on the topic. So here comes the change from my review of yesterday. It is Monday, so I could call another local septic service company this morning, and I took him up on it. I described my septic system and my living alone, and the agent offered that five years would be the ordinary recommended frequency for me to get pumped out. I then informed her of the context of my question, and she laughed. She couldn't believe it. Of course, it is not true that everyone should be cleaning their septic tank on a yearly or biyearly basis! While doing so will not likely hurt your system, the only one that will truly benefit from it is Skips, by generating considerably extra unnecessary and unwarranted business and income for themselves. I dropped my evaluation to 1 star because they lie to customers and present themselves as the professionals best able, "after 60 years experience," to assess how often you need a pump out and then just seek to cheat their customers by setting up this every 1 to 2 year thing that is excessive, costly, and contrary to any standards. I will not use them again, even though their work had been perfectly adequate. read more

I needed an old septic tank removed. It only took them a couple hours and the price was good. They seeded the grass when they were done. No problems. read more

Rick took care of our new house's septic system quickly and professionally and was very thorough in explaining to me everything he did and what to pay attention to going forward. Would highly recommend to anyone looking for / needing this service. read more

A representative from Skip's came out to estimate the cost of repairs, upgrades, etc. to a house we are interested in. He was very dismissive, to say the least. Furthermore, he was unable to give us a detailed estimate with respect to the cost, and repairs to get things up to snuff in the house. You work in the business, but you don't know how much repairs cost? We were told that our input would be taken into consideration with respect to certain aspects of the inspection, but after consulting, including a follow-up phone call with the representative with additional concerns, none of those concerns were addressed with the formal write-up. If this is the norm for Skip's customer service on a regular basis, I don't know how they stay in business. read more

Consistent, professional and a company who truly cares about their customers. We proudly call Skip's for all our septic needs and refer them to everyone we know. Get it done right the first time! read more

This company is great. They're affordable, easy to work with, willing to go the extra mile and the staff is very knowledgeable. Andrew and Jon are the best! read more

The work that Skips does is worth every penny. They were professional, personable, and timely as they built a completely new septic field on property where a very high water table and a stone wall presented challenges. Andrew and his company have the respect of the town Sanitarian who, after working with them on many projects, clearly considers them responsible and upstanding. When it's time to get septic work done, hire the best. read more

Use anyone else. even if it is a little more. They inspected my septic and said it was fine. Years later nothing has changed and now there is a problem with the slate covering the hole. it was not a problem before. Now I have to change the tank to sell the house. Others have said there systems had to be redone or fixed just a few years later. Long story short they do not know what they are doing. read more

The family had a great time at the 1st annual Touch a Truck and we plan on taking advantage of their services going forward. Money raised all went to charity, and everyone really enjoyed themselves. Thank you for being age at part of the community. read more

They are number one in the number two business. They are kind and friendly and do a get job also price right.

Skip's was great. I was pleased that the truck arrived only 3 hours after I called and was able to pump out my septic tank and more importantly the guy (sorry, I didn't catch his name) was able to unplug the blockage in the pipe. He was very knowledgeable and took the time to explain everything he was doing. Even the office staff was great to work with. Plus, the rates were what I call 'very reasonable'. Thumbs up to Skip's. Thanks. read more