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    Skipped Stitches

    5.0 (1 review)
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    Services - Skipped Stitches

    Appliance repair

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    9 years ago

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    Precision Appliances Installation - Installed dishwasher. Great job.

    Precision Appliances Installation

    (174 reviews)

    Precision did a great job moving my refrigerator/freezer back into position after a remodel. Super…read moreprofessional, careful and extremely neat. I had an issue with my icemaker, that turned out to have nothing to do with the move, but Tony came back TWICE to try to figure it out. Ultimately it was an issue with the icemaker itself. This was way above and beyond - the highest level of service and great communication the all the way through. I could not recommend them more highly.

    We had a horrible experience when they installed our washer and dryer yesterday…read more I called and they were very responsive and gave me a quote over the phone for a pick up, install, and hall away for a washer/dryer and dishwasher. I was very clear that there were stairs and my old appliances would have to be disconnected. When they arrived they said the office miss quoted me and did not include the hall away so I said that was fine. They did not use much to protect my floors except of one small plastic mat so yes my floors were scratched. I'm not super upset about that. They broke the valves for the washer. They said it was because they shut the water off for the building at first - but that is the only way to do it - my Hoa always shuts the water off. Then they said the valves must have always been broken but I just did a load of laundry that morning and I had not had any issues in 9 years. It was already 4 pm so I had to pay extra for after hours plumbing service. The plumbers noticed that the dryer vent was damaged when they did the repair. I called the vendor back to see if he can fix it and he refused to do so without an extra cost. He actually asked me to go buy the vent at Home Depot. I asked him why and he said that vent was damaged because there was not enough room but my plumbers showed me that it could have just been tucked in and that it looked like someone just pushed in the washer/dryer without any care. Then he said the plumbers damaged the vent when they pulled out the dryer but the plumbers showed it to me right away. I want to point out that I was in property management for 12 years so I know these plumbers well and they come highly recommended by most property managers. On top I realized that the installer told me that the dishwasher wouldn't fix so they didn't install it and still charged me for the install. All the appliances were from a family member who said it was very weird that he said the dishwasher didn't fix because it was just a standard size. So I was over charged and all the damage they caused cost me an additional $800.00 for the plumber and having someone else repair the dryer vent.

    Consolidated Appliance Rental - after "service technician" completed the task on wednesday 7/23

    Consolidated Appliance Rental

    (173 reviews)

    $$

    Harbor Gateway

    I'm totally pleased with this service... I called yesterday and spoke to a girl named Erika whom…read morewas really sweet and made me feel like she genuinely cared and wanted to accommodate my needs. Then just the next morning the delivery guy "James" arrived and was really polite and professional! He called me 20 minutes before he got here and let me know he'd be arriving in 20 min which was really considerate. I used a company like this that was based in Santa Ana years ago and I remember them making me wait all day for an appliance that didn't even last a month... But this company brought me a washer and dryer and I kid you not... they are brand new! James installed them so fast, he was literally here for 20 min. I'm so glad I found this company on yelp... I didn't even think they would be able to accommodate me.. being that they are located in Gardena and thought they might tell me to call the other appliance rental company I used in the past in Santa Ana since they are much closer to Huntington Beach... I'm so glad I took a chance and called this one... I'm forever grateful! Thank you from the bottom of my heart! You definitely made my day! Thank you! Debbie

    i called monday to express my grievance about a black substance on both dryers that had completing…read morestained and ruined my clothing and bed sheets. i mentioned to the lady on the phone the vent grill in both dryers needed to be replaced and she went ahead and scheduled a technician to come on wednesday. on wednesday, i checked the dryers and they were NOT replaced, but the lousy tech only scraped off the substance on the vent grill. now when the dryers are on and hot, it will melt the black tar-like substance and once again ruin all materials. this company is either completely negligent or hiring incompetent workers that cannot follow directions / reasonable requests. i would personally like compensation for the damage to my property.

    Skipped Stitches - homeappliancerepair - Updated May 2026

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