After my last 1 star review I got a call from Steve's Appliance repair about 5 minutes after the…read morereview posted. I was surprised, and pleased. Made arrangements to have a technician come out the next day. He came on time and was very apologetic about the delay in responding to my previous calls. He analyzed the refrigerator, found the problem and the offered to fix it for free. He came back a few days later and replaced the broken part. I was appreciative of the effort to come and fix the issue.

Fantastic experience. I had to reschedule somewhat last minute and Steve was incredibly…read moreaccommodating - he came out Saturday morning to fix my freezer. He was friendly, cleaned everything, and went above and beyond. I'd absolutely use Steve's Appliance Repair again. Highly recommend.

We had a fantastic experience with George and his team. They've helped us in the past and were able…read moreto fix our appliance. Their pricing was fair, honest, and provided excellent value for the quality of service they delivered. So when our dryer at our new house stopped working, they were the first company we called. This time, the dryer turned out to have a much bigger issue. George and his technician came out multiple times, took the dryer completely apart, and genuinely did everything they could to get it working. When it became clear the repair wasn't successful, they didn't hesitate to refund us in full. That level of honesty and integrity is hard to find. Even though the repair didn't work out, we truly appreciated how hard they worked and how they stood behind their service. We wouldn't hesitate to call them again for future appliance repairs and highly recommend them to anyone looking for a trustworthy company.

Jorge is very knowledgeable and good to his customers. I have an old Kenmore washing machine that…read morehas been in use for over 30 years. Suddenly would not pump out the rinse water! Jorge put in a new pump and checked out the machine. A week later the motor died. He came out right away. Told me it was worth fixing and he would get it done. Ordered new motor. Now it will outlive me! Thank you Jorge!

I picked Don's Appliances because the reviews were good, I wasn't disappointed. I called after…read moreclosing and left a message, I had a problem with my refrigerator and they promptly returned my call in the morning. I needed a part for the refrigerator which had to be ordered. Anthony came back out on a Saturday morning to install it, that's service !

I had a great experience with Don's Appliances. My older LG dryer suddenly started making a…read morehorrible squealing noise, so I texted them a video. They listened to it, was able to get a good idea of the problem from the sound, and I was given a quote before scheduling. He was even able to come out the same day. Once Anthony opened the dryer, he found that only one roller actually needed to be replaced. What really impressed me was his honesty, I had already agreed to the price for replacing the full set, so he easily could have just done the work without saying anything. Instead, he told me only one was bad and gave me the option to replace just that one and save money. I ultimately chose to replace them all since the dryer is older and everything was already apart. My dryer is running quietly again, and I would absolutely call Don's Appliances again.

My home warranty is through First American, and I needed my wall oven/microwave repairing. I was…read moreassigned Accord after originally being assigned with another company who I previously had a bad experience with. The reviews were off-putting to say the least, and the original appointment was messed up by the agent from First American and by Accord (hence, the 4-star vs 5-star review). It got late in the day on the day of the new appointment, so I was expecting the worst until Roman showed up at my door. He was polite, funny, and very knowledgeable. Given the 20+ years of experience he has, he knew pretty much straight away what was wrong with the microwave. Twenty minutes later, and after replacing a fuse hidden above the microwave, we were all done. My pessimism turned into happiness. If you get assigned Roman, know you're going to get great service. Edit: I forgot to mention that if this call turned into a disappointment, we were going to cancel our home warranty.

These people are USELESS. They came out to check a dryer…read moreproblem & said it was a "breaker problem" which was supposedly fixed but as soon as they left I tried the dryer & it still wouldn't work properly Yelp shows they have 1.5 stars ... I would give them a negative rating if possible. IF U are considering them DON'T use them...U will regret it. IF they return your calls (usually the next day earliest) they say "sorry" again & again. I have a different Contractor coming out to fix the problem. U HAVE BEEN WARNED...

Really disappointed. They were fast to send someone out. We were charged essentially $100 just to…read morehave them come out. They gave us an insane price quote (more than $500 to check out the dishwasher pump on a 5 year old unit) so we didn't have them do anything. Another company came out today, he knew what he was talking about and he said we just needed the line flushed. He was done in 20 min and charged less than $100 for everything. This place definitely felt like a scam. I can't vouch for their workmanship.

Roman was great. I called him and within hours he fixed the dryer at one of my homes! Definitely…read moreworth the call.

I just connected a front loader washer and dryer , the dryer wasn't turning but making a slight…read morenoise every 4 minutes like it wants to spin but it doesn't. So I made the appointment with Michael, he came in, asked a few basic questions regarding the above and if the dryer was working prior to me picking it up, I presumed it was, this lady was a local realtor (standup person) - so anyway, Michael spun the drum and suggested something was obstructing the drum, he removed the lent basket, reached inside with some channel locks and pulled out a sock that got stuck between the drum and another detail. Michael fixed new/used GE Front Loaders! Thank you sir, I appreciate you taking care of us so quickly today!

From our 1st call to the arrival and completion of the dryer repair he was completely professional,…read morepunctual and educated on our issue! Fixed very fast and part on hand. Highly recommend this team for anyone and will be a returning customer! Great Job! Thank you

I called Jim because my disposal and dishwasher was broken, I had urgent appliance repair of…read moreMenifee come out earlier in the day and they wanted to charge me 638 to replace my disposal, because it was supposedly broken and unfixable which wasn't true. But I asked Jim about the price and he said that guy was over charging me to call a plumber instead and not an appliance repair. I followed his advice and I had a plumbing company come out and they fixed both within minutes. Thanks Jim for the good advice!

I scheduled a quote, payed $75 for quote fee. Showing up window was 3PM-6PM, they showed up at…read more6:30PM. Well I was told by the technician that he had the part needed to fix the issue, I told him I needed confirmation from the owner to change the part and I would call him back to schedule. I even told him to please don't use the part on anyone else because I really needed this issue fixed ASAP. Also the quote had *estimate valid for 45 days disclosure* well I call back 2 days later to schedule the repair and was told that the technician already used the part on someone else and the part is discontinued. I asked if I can get refunded for my $75 since they can't fix it and they said NO. So I guess if you don't mind spending time and money on these kinds of things, go ahead and book with them.

Thank you, Vincent for the best customer service anybody could ask for…read more Thank you for giving me the right guidance and information and showing me how to use a multimeter and even offering to test my my door switches for me. Even teaching me the correct terminology AK macro switches. I might even still be saying it wrong

Quick. Helpful. Personable. I had the part in my hands within a minute of being greeted as I walked…read morein. Thanks for your time and help!

Apparently, our washer filter has become a hiding place for everything from bra pads to tiny socks…read moreto the occasional surprise. This visit may have officially earned the title of his "coolest call" yet. We've used Supertech before and he's always professional, friendly, fair, and someone we completely trust. He came out the very next day and, once again, reminded us why we keep calling him. His honesty and character really stand out. Just a genuinely good guy who does great work. Highly recommend him... although I'm starting to think he looks forward to seeing what our washer filter has collected next!

It is so great to know there are honest, reliable, and competent professionals! Joseph has helped…read moreme 3 times. He is on time, and gets the job done! Thank you Joseph!!!