Greetings, I had the…read moremost pleasant and enjoyable experience today at True Balance. "Amy" is certainly a welcoming representative of True Balance, as she ensures positive comfortability. "Cassie" completed my Botox treatment and I can honestly say that she is exceptional! I tend to fear needles, Cassie was compassionate/kind/intelligent and clearly has great experience with the injections. My overall experience was outstanding. The injections were a breeze! Kind Regards, Carrie

I came here during covid for a stubborn blemish. Since that initial visit I have gotten laser hair…read morereduction, had a birth mark layered away and regularly get my Botox for migraines. I was so impressed I have since become a regular client in St. Albert for my waxing and facials.

Daisy is my girl, she gave me back my eyebrows that I waxed off when I was in my 20's. Yes I was a…read more90's girl with the thin eyebrow and all. Now everyone compliments me on how great my eyebrows look so nature. Even my best friend who does not give out compliments about make-up or looks says I look great with eyebrows again and is NOW thinking about having it done too. My daughter had micro-blading done(somewhere else) and wished she had had Daisy do hers. Over all Daisy is wonderful, friendly and takes the time to do her work. The permement make-up she did for me boasted my confidence, love you Daisy!!!

Friendly staff. Lots of services. Pricy…read more I've known about external affairs for a very long time as I frequent tons of spas. I won a giveaway and was able to try the services. I had my facial consult which was neat because they took photos to see problem areas on my skin. I found the consult to not be so helpful. I was recommended things that other spas would refuse to do to my skin because it was too harsh. I'm super careful and knowledgeable about different treatments so this kind of sent off a red flag for me. They really only recommended treatments which they had the machines for which was pretty limited from what I am accustomed to from going to medical spas. I also was actually taken back by the prices as they were alot more than other places I've been to. Hence probably why I never tried them before. Anyways...I ended up being model for a hydra facial Deluxe for $235 and got 50% off my treatment. The tech was actually new and I felt like she didn't give me a proper treatment because I could feel that she had missed some areas and didn't focus on my problematic areas (nose and chin). Luckily I was using a gift card and got a discount for the treatment. But if I had paid full price I would definitely have been disappointed. Overall. They have good options available for treatments and plenty of products which I am yet to try. And maybe I'll come back for one of their specials. But my skin didn't feel or look as glorious as it typically did compared to getting a $235 treatment elsewhere. So I'm not sure I can justify the full price from this experience. It was overall a positive experience but a few things were off for me. I am a spa addict and I have extremely high expectations of going to a spa for treatments so take this with a grain of salt.

I visited the Spa on sept 6 2014 it was my 1st time visiting this location. I went in for the laser…read morehair removal (Brazilian) as a first timer I was a little nervous however I must say I was very impressed! They have a pain free laser and it essentially feels like a cold object running against your skin. I bought the 6 sessions as they were doing a 20% laser treatments. My tech was Ada. she was funny and professional and made me feel really comfortable. The ladies at the front desk were also very nice. Over all review is I will be revisiting for my other laser treatments and might try other products as well. Such a cute place.

I am writing to share my horrendous experience with Beauty Rewind. In January, I had a lip filler…read moreprocedure with Aly that left me severely deformed. The filler caused unsightly pockets, lumps, and bumps in my lips, and overall a bo*ched look as seen in photo 1 attached. Despite having had filler procedures before, the clinic insisted that my swollen appearance was normal, despite my face being swollen for almost two weeks, where I could barely open my eyes, nose was swollen. A second opinion confirmed this was abnormal. Over the next 4.5 months, I endured three dissolving sessions to correct the issue. My lips remain disfigured, especially when I smile. The bo*ched procedure severely impacted my smile and confidence. I had to wear a mask to hide my deformed lips during social engagements, including work and my cousin's engagement party. This persisted throughout January and February, some of March preventing me from attending daily social activities, work, gym, volunteer. The state of my lips during January and February can be seen in Photo #1, during this time my work made an exception and let me work from home. Despite visiting the clinic twice, the nurses insisted my appearance was normal and assured me I would be fine. I had to take off most of January to work from home and was advised to wait a month before dissolving, leading to more time off for swelling and healing. Even after the dissolving procedure in March and two more visits, nothing was resolved. The inside skin of my lips bulged out, and bumps remained. Drinking was difficult due to the disfiguration, with liquids often seeping out the sides of my lip. This has turned into a relentless ordeal, affecting my ability to show my face in public. Despite this, I continued to work with the clinic, hoping for a resolution. However, their policies are inconsistently enforced, and they refuse to assist you. Their patient care practices disappear once they realize their mistake is costly. Twice this year, I had to reschedule appointments due to unforeseen circumstances--once due to a doctor-ordered quarantine and another time because my car was hit. The clinic falsely claimed I had canceled eight times, ignoring that unforeseen events can happen within 48 hours of an appointment. When I called to reschedule due to a legal matter involving a hit-and-run, the clinic abruptly informed me I was no longer allowed to book appointments and would be taking my $100 deposit, which was never enforced before, and was never given a warning. Keep in mind, if you call within the 48-hour cancellation time to reschedule, you will be marked automatically in their system for late cancellation, which is what happened with me earlier this year. Additionally, after reviewing my emails, I noticed I would receive emails, where the email would say the time and date of my appointment and say that it has been changed to the same time and date originally booked for - which makes absolutely no sense. Lastly, I want to add that it's been hard enough to come in for dissolving after dissolving hoping my lips will return back to normal, the distress caused by the clinic manager has been an additional stressor. I am beyond frustrated and upset as this experience has destroyed my smile and confidence, and I paid for a procedure that left my lips disfigured. I urge anyone considering this clinic to research the practitioners and their education thoroughly. Beauty Rewind does not care about patient care once the procedure is done, and your face is disfigured. They do not treat patients well if something goes wrong, barely claiming responsibility, and will stop responding, & take your money. With my sister getting married in one month at a 700-person event, I am left to figure things out on my own. I am now seeking legal advice for the disfiguration caused, incompetent management and lack of empathy/patient care. I strongly advise against choosing Beauty Rewind for any procedures. I wish I could attach full photos, however, I would like my patient privacy to be respected.

For decades I have been suffering from Migraines. I was quite scared to have Botox in my head and…read moreneck, but Cosmedics is professional, friendly and efficient. It has been 3 weeks since my initial treatment, and with the major thunderstorm's we've had, I'm happy to say not one migraine. To be pain free is an amazing feeling & to be not terrified when the next one could be coming. If you suffer from migraines, book yourself a consult to see if you qualify.

I will never go back here... very dissatisfied and a lot of money down the drain…read more The Botox did not even last a month so I agree with other clients that it's watered down and not worth the money

Staff were very welcoming. I did not have to wait long at all. I saw Dr. Chris Keeling and he was…read moreKnowledgeable, professional, friendly and efficient. I have been going there for about one year. I would highly recommend this clinic!

Found my new go to med spa! The location is new construction and very upscale. They are co-located…read morewith their dermatology office. The receptionists are super friendly and they give you warm towels and drinks (water, Perrier, coffee, tea, etc) when you check in. My tech, Lisa, knew exactly what to do for my skin issues - hyper pigmentation, broken capillaries, etc. and the laser treatments I received were instantly effective. I found this place through a referral from a family member after trying to make appointments at places closer to home and having to wait for weeks - was able to get an appt the next day!

I can't stress enough how much I love going to Lucere and having a treatment done by my trusted…read moreexpert, Chelsea. Professional yet l feel like l am visiting with a friend. A friend who makes me look and feel better. Staff is great and approachable, especially Jenn. Thank you, Lucere.

I had been a client for 2 years so without issue.....until now. In November 2025, after my last…read moretreatment, I cancelled my monthly plan, in person, with the receptionist, due to moving to another city and I couldn't commit to follow ups etc. I was told my plan was now cancelled and it was all taken care of. WELL, fast forward, I discovered this week, payments were being deducted from my credit card still. (Card that I don't use often so I didn't notice and my receipts were sent to my junk folder) I then wrote to Lucere explaining the payments and asked for a reimbursement of the incorrectly taken funds. Finally after 4 emails and 2 voicemails, I received a response and was told that my in person cancellation didn't count and because I didn't write an email I'm still liable for payments. WHY WOULD I SEND AN EMAIL WHEN IT WAS CANCELLED IN PERSON, and WHERE I WAS TOLD IT WAS ALL TAKEN CARE OF!!!!! Especially when I was told there wasn't anything further I needed to do after confirming with the receptionist. This is utter BS and I feel after my loyalty this is a huge slap in the face and that my money has been stolen. I am being told that I have store credit.... that I literally can not use or even want as I have no reason to ever come to Edmonton anymore. Because of this, I DO NOT recommend this place who apparently only cares about your money. SHAME ON YOU. DO BETTER LUCERE.

I keep coming back to Dérmica, and for good reasons! The ladies are professional and pleasant! I'm…read morealways greeted upon arrival and I never wait more than 30 seconds to go into my appointment. I am always explained exactly what is getting done and they always address my areas of concern (which I am always asked). I have gotten most services done here and it's always an amazing experience! Love love love the relaxed environment and professionalism. I will never let anyone touch my face except for Dérmica!

Love my facials here! Sylvia is darling. I have to come here more often. I've been here twice now…read moreand leave feeling so good! Booking again in April!

I purchased a Living Social coupon (sort of like Groupon) for Divine Interventions which had a deal…read morefor 6 laser hair removal treatments for $99. That is by far the best deal I've seen on any site like that since I've been signed up for 6 months. They even let you choose from a number of hair removal sites, I chose underarms. Since I had never had anything like this done before, when I called to make an appointment they told me I needed to have a consultation done first (it was free) to have a test patch done in case of a bad reaction. Thankfully I wasn't allergic! I've gone there 3 out of 6 times so far and although it's a bit irritating (you can't expect a process like that to be painless), I'm always in and out in under 10 minutes. I never have to wait, even when I show up early. The technician is always professional, and the staff are always friendly. I'm from downtown Edmonton and I'd be willing to continue making the drive to Sherwood Park, even without a Living Social coupon. Even if I don't have the chance to get a sweet deal on laser hair removal from there again, I'd most likely go back when I'm ready to get other areas lasered.

I won't ever walk through these doors again, so if you're thinking of going prepared yourself. I…read moremade an appointment and the lady upfront was so rude and judgmental, that I just left crying. I can take a lot but when you book an appointment for a consolation and you're judged by the lady upfront, with her even saying I'll probably need another procedure or two "the way things look to her" on-top of the one I was just getting a consolation for just wasnt need and was exceptionally rude. My friend who came with me was beyond shocked when she heard her say all that she did. Now I'm not a smoker/drinker or anything, and I know my face doesnt need that much done to it (it's just showing my age is all) and I thought I'd treat myself to a little pick me up. So I don't understand why insulting a possible future client before they even meet the doctor is in anyway beneficial. I was quite genuinely hurt by her comments, I told her that and she replied with "It's not my fault you're so thin skinned" That was really all it took, my friend stood up and escorted me out of there immediately. She told me I didn't deserve to be in tears by some rude receptionist, and looking back now I'm so happy she did what she did. So although I can't comment on how well their treatment works, I can tell you first hand how they run their business. I ask that if you're looking for a procedure that they're offering here, please go look somewhere else. No one should have to go through what I did, people dont deserve to leave their office crying. This business needs to really step up their game, and maybe clean house and hire a new receptionist. After posting my experience on Facebook I had a friend comment that they'd also been insulted by the same person - so it's not only me who's had a similar experience here.