I had been a client for 2 years so without issue.....until now. In November 2025, after my last…read moretreatment, I cancelled my monthly plan, in person, with the receptionist, due to moving to another city and I couldn't commit to follow ups etc. I was told my plan was now cancelled and it was all taken care of. WELL, fast forward, I discovered this week, payments were being deducted from my credit card still. (Card that I don't use often so I didn't notice and my receipts were sent to my junk folder) I then wrote to Lucere explaining the payments and asked for a reimbursement of the incorrectly taken funds. Finally after 4 emails and 2 voicemails, I received a response and was told that my in person cancellation didn't count and because I didn't write an email I'm still liable for payments. WHY WOULD I SEND AN EMAIL WHEN IT WAS CANCELLED IN PERSON, and WHERE I WAS TOLD IT WAS ALL TAKEN CARE OF!!!!! Especially when I was told there wasn't anything further I needed to do after confirming with the receptionist. This is utter BS and I feel after my loyalty this is a huge slap in the face and that my money has been stolen. I am being told that I have store credit.... that I literally can not use or even want as I have no reason to ever come to Edmonton anymore. Because of this, I DO NOT recommend this place who apparently only cares about your money. SHAME ON YOU. DO BETTER LUCERE.

So I changed my 5 star review to 1 because this place has gone downhill and now I am suffering and…read moreoff work because of it. Dr. T is still the best dermatologist, but his staff on the medical side are terrible. I had previously gotten my Botox for migraines Rx from here and after my injection nurse moved to another place, who I trust with this delicate procedure, I stayed with her. I got an injection in February and need it every 11 weeks to stay functional without debilitating migraines. I knew my Rx needed renewal and so for 11 weeks, I left voicemails, texts, and finally got one call back more than a month after initially trying. The nurse said, yep, not a problem, have shoppers fax over the request. I did this TWICE. Left more messages and nothing. Finally I called the cosmetic side and they went over and got the explanation of why it had not been filled. Since I was not getting injected there, they would not fill it. OK FINE, BUT DON'T TELL ME YEAH NO PROBLEM AND THEN IGNORE ME SO I HAVE TO FIND A NEW DOCTOR LAST MINUTE. I was 3 weeks behind my treatment and can't work because I am in so much pain. Nice to know I am treated as a dollar sign and not cared for as a patient. Take your money somewhere else, this staff doesn't give a hoot about your well being - you are merely a cash grab. Still never got a call back after leaving countless messages.

We had an excellent experience with Dr. Maninder Longowal at Rejuvenation. After returning from a…read moretrip, my son developed a sudden skin reaction, and Dr. Longowal provided prompt, knowledgeable, and compassionate care. He identified the problem right away, explained the treatment clearly, and made the whole process easy and reassuring. My son improved quickly thanks to him. Outstanding doctor and highly recommended he and his team.

As a doctor told me many years ago, "You find information on the internet and knowledge from a…read moredoctor." I have never encountered a better clinic than Rejuvenation Dermatology. The front staff knows my name after two visits, and are perennially friendly and smiling - also extremely efficient. The nurses are obviously well informed and well educated, also very polite and respectful. I have seen Dr. Maninder twice now for a rate skin disorder. He had to be a medical detective to diagnose it right away, and treated pre cancerous lesions on my face right away (which I hadn't known about), examined me from toe to head for evidence of a former melanoma having reappeared (it hasn't), and his nurse injected the nodules on my back and face with a steroid, which completely cleared them up. I was prescribed three ointments for my face, scalp, and back/shoulders and advised to return in three months. I called his nurse four weeks later because my face had in the meantime broken out with a rash and itching. The nurse made an appointment and Dr. Maninder saw me and listened to me. I had a choice of oral medication or light therapy and I chose light therapy. The clinic is so well equipped! I've had my second light therapy session today with Pia from the front office. She is also very well trained and very pleasant. I know that dermatology clinics now offer a lot of cosmetic treatments such as Botox and so on, which I'm not familiar with. But I went there with a medical condition. My family doctor referred me. Rejuvenation Dermatology has clinics on the south side of Edmonton, in Calgary, and several other cities around Alberta and maybe Canada. Note I was 80 years old last October and quite opinionated! The doctor and staff listened to me and I am a happy patient. I know that the treatment will be successful - it may very well take another 4 months or longer but good health can't be rushed. In my possession are prescriptions for 3 ointments and more that have repeats, which will be fine until September when I see Dr. Maninder again to report progress. The light therapy is easy and fast, and also one of the latest treatments for urticaria nodularis and other recalcitrant skin disorders. The clinic I attend is the downtown Rejuvenation Dermatology clinic on Jasper Avenue and 107 Street, in a high rise office building. Easy to get to and there's a Timmy's on the main floor for an after appointment coffee!

I have been seeing Pauline for a few years now. I have been to a few electrolysis technicians over…read morethe years and I'm very familiar with the process. I was so impressed by her knowledge and care for everybody's situation when it comes to getting rid of hair. When I came to Pauline, I had many questions, and she answered them all without any hesitation. She definitely knows her stuff and is always wanting to improve her knowledge in what she does best. When I started with Pauline, I was coming once every three weeks I now I'm up to once every three to four months. Im so happy with the results and the fact that our paths have crossed as she also one of the nicest people you will meet. Give her a try you will not be disappointed, she is passionate about what she does! Thanks Paulina for your years of service

To anyone considering whether electrolysis is worth it--the answer is a definite yes! Getting rid…read moreof unwanted facial hair improves one's looks and self-esteem. I highly recommend the procedure. Pauline at the Millbourne Electrolysis Centre is passionate about her work. Clients are given a comprehensive overview and a free demonstration of her proven results. Each treatment lasts about an hour, and Pauline has a nice mix of relaxing background music. She is also an engaging conversationalist, so clients have the choice of chatting if that is how they prefer to spend their time. I encourage everyone who is thinking about electrolysis to make that first call of inquiry. You will be glad that you did.

Last week I had a basal cell carcinoma removed from my forehead and I have to say Dr. Brent…read moreChambers and his team (Dani and others) were excellent! The whole process went smoothly and they described every step in a way that put me at ease.

I would leave zero stars if I could. I came in for a consult in the winter and got a mole removed a…read morefew weeks ago. At first, I told the doctor the price I had been quoted and she said, "Oh, it will probably be less!" Then stopped herself and seemed to admonish herself for saying it would be cheaper. Needless to say, they charged me $250 for a 15 minute procedure. But that's not all. When I got home, I noticed that about a quarter of the mole was still there as there was an obvious raised area left. I was moving to BC for a job on Monday so I could not go back in on Monday. When I called, the clinician told me to wait until the scab fell off and accusingly told me I would have complained if there was a bigger incision, or something along those lines. I told her, no, I just expect both the doctor and clinician present to remove the entire mole! I waited another week and of course there is still a part left of the mole, which is hard to cover up with makeup because its raised. Very unhappy with the entire procedure.

Firstly, they are not located at this address anymore…read more I went for a consultation about removing some sun spots on my face. I met with Margarita. She is so knowledgeable and great to speak with. Loved my consult with her. After my consult, where I was filled with a bunch of great info, I booked into my IPL appointment. The IPL laser felt like an elastic band against my skin. Margarita was efficient and explained everything as she was doing it. Already a few days later I notice a huge difference in my skin. I'm so happy with the results and my consult with Margarita. I will continue to try out other services.

I must admit that I am a regular at the True Balance in Sherwood Park, so was not expecting to…read morevisit St. Albert's True Balance. However, I was invited to a girls day out and was surprised to find we were booked into the St. Albert True Balance. After being treated to a coffee and a choice of services, from Micro dermabrasion (my favourite procedure!) or manicure, pedicure, facial... choices seemed to be extensive. So I picked a pedicure for some pampering. And boy, did I get pampered. As most of us know a foot massage is heavenly and this one was great. After my esthetician took care of my nails and my rough feet, she worked my legs with a scrub and then an awesome massage. She was nice enough to say that my feet weren't so bad and would I like an extra few minutes of massage... YAY! Could have fallen asleep in that chair and would definitely go back. Loved that I was not rushed out of the chair or made to feel like a number. The atmosphere was friendly, professional and above all relaxing. Quite enjoyed my day out... will definitely look at booking something there again when I visit St. Albert.

When I first came to see Marzia I had severe melasma over my face that no amount of facial products…read morefixed and I was faced with the knowledge that I would likely inherit the jowls of my mother and grandmother. I am 54 and my darks spots have dramatically decreased. I no longer use full coverage foundation and often go without using any makeup at all. I would have never done 10 years ago. My skin is firmer and no jowls. I also get hair removal services on my legs and my legs stay smooth for a long time and very little hair grows back and when it does it is very light and fine so it is not very noticeable.

Marcia saved my skin with her laser treatment and is always reliable and efficient, She is the best…read moreIPL Techinician in Edmonton . I came to marzia after years of suffering with my skin. The IPL AND Gensis combined was a life savor for me.. She is a specialist in the IPL Field. 5 star service without Paying A FORTUNE

I've been seeing Paula for massage therapy for a few months now and have been very happy with both…read moreher and the clinic. Paula always takes my concerns seriously and makes sure I am feeling good throughout the massage. I've definitely felt some big improvements in my shoulder pain since I started seeing her more regularly. The clinic itself is bright, clean and welcoming. All the front desk staff I've interacted with have been helpful and friendly. They have also been taking COVID protocols seriously throughout the past year. One bonus over past clinics I've visited is that they do direct billing to Blue Cross. No more having to submit my forms the next day. I chose this clinic because the location was convenient for me but I've kept returning because the service and experiences have been great.

Ashley Harden is very good at her profession (Physio/Kinesiology). I had routine pain for a number…read moreof years from an old back and separated shoulder injury respectively. Ms. Harden created a core of workout for my lower back pain (which I've been doing for a few weeks and it's been great). Her work on my shoulder has been nothing short of amazing - it's not only improved my flexibility and relieved my pain, but the additional benefit of a fully relaxed/adjusted upper body seems to have shaved a full minute off my min/km pace on my runs - I'm hitting the 6:45 min / km range on my last run! (And that's amazing for a plus-50 desk job guy who only started running seriously about 5 months ago). I highly recommend Ashley Harden for her knowledge and professionalism as a Physio-Therapist/Kinesiologist!

This is a wonderful place for services that include acupuncture, counselling, fertility, pregnancy,…read moreand birthing services, and natural medicine. When I walked in, I loved the felling of calmness and serenity that I felt. The front staff was lovely and while I waited for my service, I browsed the brochures they had available for people to read. The room I received my acupuncture was warm and comfortable and I am so far happy with the supports from my ND. Some benefit plans may cover naturopathic services so it's good to check it out. They offer workshops and sessions on various topics at the centre as well as other locations. Check out their facebook page for more information. I see babies in here so that is a cute distraction while I'm waiting for an appointment. The parking is along the side street but not too far from the building.

I took my 21 month old in to see Nadia after discovering that my baby couldnt sleep through the…read morenight due to allergies and congestion. She offered so many solutions, taught me how to use the techniques and best of all, empowered me with the tools to care for the baby in a holistic way vs the aggressive medications recommended by the pediatrician that i am not comfortable with. Shes so educated, unbiased and really takes a deep dive into the whole picture. Shes so patient, kind and insightful. My baby LOVES her. She did acupuncture for her and the baby jist found it to be fun. As soon as we got to the car the baby sneezed snd her sinuses cleared. I have never seen that relief for this poor kid. Then the baby slept like a rock. Im so grateful for Nadia and really glad we were referred to her by our chiro.