Had a Great time the food was Good The place was CLEAN the staff was amazing. I went there the night of a snowstorm ( not smart) but everyone was there was extremely friendly.... I plan on going back in the spring. If you're in the area DEFINITELY STOP IN read more

Great ski From rental to ski slopes to restaurant everyone is very friendly . Slopes are alway in great condition. read more

Great time skiing at Masthope Mountain over the weekend. My fiancé and I did the learn to ski package which was a very basic lesson, but $75 compared to other larger mountains was a steal. The mountain doesn't offer much, but I'm a total bringer and appreciated my day on the bunnyhill! The one thing I did not appreciate was the staff. I saw many people falling (must've been beginners & me included) and no one was trying to help. This one woman was saying "help" and was probably on the ground for 5 minutes. I, myself, had to find a staff member to go pick her up. Also, I paid $56 for snow tubing for two people which I thought was a waste. We stopped 30 minutes into it. It's extremely small with only two lanes. read more

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Always have a good time here. The workers are super friendly and seem to enjoy their job which makes the experience even better. Even through the pandemic they did a great job of accommodating people. read more

My friends and I came for a weekend ski trip and decided to check out big bear since it was 5 minutes away from our place. Staff was friendly and really helped us understand the pricing and different options we had. I got the snowboard and lift tickets since I came to snowboard. Be prepared to spend a little over 100, unless you are doing tubing. The snowboard package comes with the board, helmet and boots and 8 hour time frame. Goggles don't come with it but you can purchase them in their store for $40. My advice, but your own goggles at home or online. There is an option to have an instructor teach you how to use a snowboard (for more money of course). The different trials and lever of the trails are outlines well so that you can see where you are going. There is a restaurant inside that you can go relax in after boarding for a while. There's also an infirmary right next to it In case you get hurt. PLEASE get a helmet when you get your gear. It's not required but I suggest you get it especially if you are a beginner. I fell and hit my head :( Overall this was a great experience and I loved it here. PLEASE NOTE: if you are a beginner and know for a fact that you won't be able to make it to the bottom of the mountain, ask and see if they will allow you to only buy the snowboard ticket it. When you start you are at the top of the mountain and board down. You don't need the lift ticket if you never get to the bottom. read more

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Took my family skiing over the winter recess to learn to ski. IT WAS PERFECT! The instructors were great with my 10 and 12 yr olds. I'm disabled and the ski lodge was very accessible. The cafeteria was was perfect for a quick breakfast before their day of skiing. What surprised me most was the restaurant/ bar in the lodge. The food was excellent and good size portions. The lodge staff were incredibly friendly and attentive throughout the whole complex. If you are looking to learn to ski or have your kids, I highly recommend this place. read more

My husband recently took my child to meet her friend to ski for the day. He didn't realize we were eligible for a discount from school as well as our community. when I reached out to the office to get it corrected, they refused to do a retroactive adjustment. Good business practice when you offer a student discount would be to ask at time of purchase. You see a child in front of you, an automatic question should be, do you have a school discount? I am very disappointed in the way this was handled. Remember to ask, as Big Bear will not, nor will they help right a wrong situation. read more

We love coming here, they have a great learning hill with magic carpet ride back up that's great for kiddos. Their main bill has a good bunny slope as the kids get better, but ultimately it's a good farming friendly experience. Right now it's all man made snow but still a good time. read more

We had an awesome time snow tubing. I would visit again to learn how to ski. If you rent a house in the area you'll receive a 20% discount. read more

Ski Big Bear - Icy - Ski Resorts Near Me - Lackawaxen, Pennsylvania

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Taking the time to shout to my coach, Johnny, for a terrific semi-private lesson this afternoon!! Thank you for making me comfortable and pointing out what I was doing right!! I look forward to booking with you again. read more

We've been coming here for the past few years. The skiing is straightforward and perfect for beginner to intermediate skiers. It's never too crowded, even during Presidents' Day weekend and the parking is always easy to find. The staff is welcoming and kind, and both our boys learned to ski here. Private lessons are reasonable and easy to book. Our boys love the chicken fingers, pizza and hot chocolate. read more

First time here. The lines moved fast. The kids loved the Tubing. Food court inside very crowded. We will probably come back again. Fun for the family! read more

I recommend this mountain for anyone, especially beginner and intermediate skiers. For a small mountain, you actually get decently long runs. The lifts are fast, plus tickets are limited daily so there is no overcrowding. The lodge is open and you can buy and eat food there, and there is a sit down restaurant as well. There are free cubbies to put your stuff in too. They have mask mandates but it is hard to regulate since it is an outdoor environment. Most people were wearing their masks in the lodge, unless they were eating. However it definitely was crowded, and no one was taking count of the people inside. I think it was probably at full capacity when I was there. If they upped their covid restrictions, I would give this place a 5/5 stars. Customer service is great, a screw on my boot came off and the man at the ski rentals fixed it for me in 5 minutes. Overall, I really enjoyed my time here, and think its a must try! read more

Ski Big Bear - Ski Lift - Ski Resorts Near Me - Lackawaxen, Pennsylvania

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Do not bother with group lessons or their learn to ski program.... Truly the worst I have ever seen. I would not even call what they taught them on as a hill. as a learn to skier they were not allowed on anything but magic carpets.... even though there were tons of greens on the mountain read more

It is pretty good on off weekends, but on holiday weekends it is way too crowded. Too many parents pushing their 3 year olds down hills that are too advanced. Too many idiots who think they own the place just sitting down in the middle of a hill and waiting for who knows what. Too many people standing at the top of the hill chatting away. If you came here to ski or snowboard, please do that. Generally it is pretty nice, except for all of the New Yorkers. However, this can be said about most things. The Summit restaurant has great food. read more

I'm giving 2 stars because although small, the mountain is pretty fun with some cool runs. We went to Elk the following day and Ski Big Bear was a nice warm-up. However, I bought tickets online the night before around 7PM (they closed at 9PM on site) and hadn't noticed that the tickets were date dependent and defaulted to the same day. I didn't think it would be a problem to correct it on the mountain since I had the email with the time stamp of when they were purchased. Nobody would assume I meant to buy same day tickets after 7PM right? They let me change the date when I got there, but charged me $40 to do it. I spoke with a supervisor and she in turn spoke with the General Manager, Lori Phillips. Lori refused to waive the day-change fee and just responded by saying this is what they charge everybody (sounds like a common complaint). She also couldn't be bothered to come out and speak to me; she just passed the message along. So 2 tickets was $200 for 2 people and a handful of trails. It's a shame management doesn't seem very customer-focused. If you can't have small mountain service, why go to one? read more

Customer service was great. We would've waiting over an hour since their computers were all down. The mountain was kinda small but that's most PA ski areas. My complaint was for 3 one hour group lessons, 2 children ski rentals one adult rental for mom and lift tickets for 2 adults and 3 beginner children was $600. I thought that was expensive for few trails and children beginners on the bunny hill. Most mountains offer discounted beginner tickets. The other problem was they have a huge lodge (enough room for 10' social distancing) but we weren't allowed to eat or drink inside. So we literally had cold soup and cold pizza sitting outside freezing at a time we're supposed to be warming up with a hot soup and lunch. I don't buy the covid BS because restaurants everywhere allow dining inside and a very small percentage of people have been infected in restaurants. Plus, you kinda have to be healthy to be skiing. CDC says if your social distancing your safe so I don't know where they get their rules from. Over all we had a nice day. read more

its a pretty small mountain, but great for beginners. it does get pretty crowded and there are some irritating people who think they own the mountain, but all in all a great place. The prices are really reasonable and if you like them on facebook, sometimes they have great lift ticket deals. Theres a restaurant there called The Summit. I would avoid them, unless you want to wait a really long time for service and your food. Head over to the snack bar, the lines are short...you'll be in and out and back on the slopes in no time. read more

Do not come to this mountain!!! The mountain is so small and has no good slopes. The conditions were very icy and you thought with a mountain this small they would be able to maintain it. The staff is rude and they charge you for fountain water in the food place in the lodge. I don't think I would come back here if someone paid me. Do not come to the mountain!!! You are better off skiing at a hill near your house...you might have a better time. .05/5. Can't emphasize it enough DO NOT GO HERE!! read more

This place is perfect for first time, and professional skiers. The staff is very sweet and knows how to motivate people. I watched them during training and they're very helpful even for lessons. They ask how you're doing. This place is all around family friendly. The tubing looks fun because the staff is into it, although I did hear that they made it smaller from what it originally is- and that's disappointing if you're going tubing. All and all will come back here again! read more

Great mountain for what it is...and what it is is a fantastic place for families or beginners learning how to ski on mellow cruisers. The learning area is first rate, a long magic carpet with a wide run for the little learners. The lodge was way above average with descent food and plenty of seating. Pretty tame for a MLK weekend although it did get a little crowded after lunch. At 10 am there were no lift lines whatsoever. Didn't look like there was any terrain park to speak of. Unless you are here to learn I would board elsewhere. read more

This place is very accessible (easy drop off and pick up/ loading area). The ticket and rental process (if you need them) is pretty quick and easy less a holiday weekend. The lodge is newer and very nice and typically very clean. The staff is friendly. They play music at the lift stations but I wish it was throughout the mountain sometimes. BUT I have spent some very peaceful weekday mornings there which were a treat. The slopes are well maintained. Not a challenging mountain but ok for an intermediate skier for a 1/2 day. Excellent for beginners and families. The magic carpet and bunny hill are perfect for beginner skiers and boarders. There are lots of boarders here which can be annoying at times. Snack bar is ok-typical fare. Had breakfast in The Summit once which was also ok. Overall a great little place. If you want the most challenging skiing in PA go to Elk Mtn. Also known as Big Bear at Masthope and even just Masthope read more

Great place for famiky friends and very cost effective for a nice family get away. Staff is very nice. Slopes are awesome. Very clean lodge. I would highly recommend this place read more

A lot of money to get very little. They charged full price ($53) dollars when only half of the trails were open, and the trails that were open were a mix of icy/granular. There was no transportation to/from the parking lots. Inside the lodge, it was a fifteen minute wait for freakin chicken tenders. For a few dollars more you can go to Mountain Creek (which I did) for much better trails, service, and selection of dining. read more

We have been to Ski Big Bear on three separate occasions, but usually stay for a couple days each time. I love this mountain because it is not too daunting for a beginner skier like myself. The staff is so friendly and helpful, and I love that the mountain isn't too crowded most days. Only Saturday gets a little crowded on the Bunny Slope. I have three young children, and with the help of the wonderful instructors at Ski Big Bear, even my five year old was skiing the blue slopes. If you are a beginner, you won't regret taking lessons from their amazing instructors. It definitely simplified things for me, and gave me the confidence that I need. Perhaps they even gave my 7 year old too much confidence, as now she skis the black diamonds and can do the entire mountain by herself. :) Oh, and one more thing...There is a cafeteria and a restaurant in the lodge. They have really good food in the restaurant, and I really like the hot chocolate and pizza at the cafeteria. All in all, a great place to ski! read more

I agree this is a great mountain for beginners as it is not too daunting but yet challenging enough - the instructors are nice and helpful - we had our kids have both skiing and snowboarding lessons. Paid for 1 hour sessions which were started late and ended early - when we asked the instructors why they explained they were told to end 10 minutes early due to the holiday weekend and the busy crowds. The long story short is when we went to speak with the ski school director Chris, he was arrogant, unapologetic and insisted we were the first parents ever to complain that we paid for an hour lesson that only lasted 45 minutes....all we wanted was him to acknowledge it and give our 6 year old kid the chance to feel like they weren't cheated in their session - but he was unapologetic, downright rude and arrogant. We gave him the suggestion that had it been clear upfront that the lesson was 45 minutes plus a debrief, then we would have been fine but that is not what the website says nor what we were told we were getting - we were getting an hour long lesson....so be wary of the lesson structure and if you have an issue, tell Chris - maybe he was having a bad day and he's a lovely ski school director... read more

Extremely Dangerous and unexperienced service work at the ski rental department . My five year olds skis were mis fitted twice. My 70 year old dads skis were also misfired and he had to walk back up the mountain seriously exhausting him for the day. No apologies were given and to top it all off even tho we smiled thru all their mistakes for the kids sake at the end of the day they tried to hold my license hostage because they write down the wrong sku number of the skis I myself returned that were with me all day . I desperately asked to speak to the owner for help with his staff to my surprise he was rude , arrogant , disrespectful and cocky . He boasted that they were having no problems because of how busy they had been today (it was a holiday weekend I visit regularly and it's always semi empty) There are many other better family oriented ski mountains nearby like holiday mountain & the villa Roma. They would never ruin 3 small children's day like this or disrespect clients especially since the tally of our day was a bill of 1,122.00$ as a home owner of several properties nearby I will never return and recommend families in large groups beware. They just don't have the expertise to take care of you well here. read more