I bought my son a bike here last year - got it home it ended up having a flat tire. Went back to…read moreacademy and was told I needed to message the manufacturer - long story short, weeks later and with much frustration a new tire tube was sent to replace it and I had to take apart the bike to install. Now, why I chose to try to get a bike there again I have no idea. Today went to get Ana silt hybrid bike - they had several - found one for $300 that I liked, and the tires were flat. In store a worker said just use one of our pumps and she walked away. The pumps were not working with the tires and called another worker. He just stood there watching me try to get the tire inflated and then said maybe you should go to Target we have a lot of tire issues. So we left.

I needed a new pair of training shoes. I have tried other brands(Nike,Addidas,etc) but New Balance…read morehas always worked for me regarding fit and durability. I stopped by the store and was greeted by Aric. He asked me what I was looking for and a few other questions regarding use. He pointed out a couple of options and the difference between them. We verified my size, I tried them on and bought them. The customer service and attention to detail I experienced from Aric will make me a regular customer.

Awesome service and great customer service and staff!! From…read morethe fitting to the ladder laces it was impressive. Thanks

We visited this store for the first time and left totally impressed with the excellent service…read moreprovided by the staff. (Gaelynn, and the trainee currently hired). They are without a doubt very knowledgable of the shoe products they sell and excellent at helping get fitted for the proper shoe. Although a smaller store-; the selection definitely met my needs. Don, the owner, was really cordial and also provided great service.

This is a great outlet store. I'm always able to find a couple of pairs every time I go. Great…read moreselection and big variety of sizes. Nice military discount, 15%. Staff is always friendly.

Came in here the other day for a couple new pairs of shoes. I have to say they have quite the…read morevariety. They had a sale going on when I went in. Buy one pair of shoes that had a black tag and get the other pair 50% off. Now that was quite a deal. Couldn't pass that up so I got a couple pairs of new shoes for school. The staff was really nice and very helpful. If we asked to see if they had another size they checked on it right away. Quick service. They had new bright colored shoes like pink, orange and ranged from camo to the traditional black converse, that I personally like the best. They go with any outfit! If your looking for a new pair of shoes and like good quality service with a smile come here and give this place a look. :)

I have been a huge fan of Allen Edmonds shoes ever since my 1st purchase when I was a grad school…read morestudent looking for a great pair of shoes to wear with a suit. The shoes are still hand made in Wisconsin and are made of substantial materials that actually make the shoe feel like it could last for a generation. I am so glad to see an Allen Edmonds store open in the KC area. In the past, I ordered off the Internet or waited until I was in an area with a store on business. Customer Service is "King" for Allen Edmonds. Recently, I purchased a pair of bluchers and a seam ripped after several months of daily wear. I took them into the store and was upgraded into the newer style free of charge. I walked in with broken shoes that had been worn for several months and walked out with a brand-new pair no questions asked. In my opinion, Allen Edmonds is one of the last great brands in American shoes. Cole Haan and Johnston & Murphy have both decreased their quality to the degree that I refuse to purchase their products. Allen Edmonds is still the real deal!

For my shoes, Allen Edmonds is a perfect fit. Made in the U.S.A. Ageless styles. Hard-to-fit…read moresize (B-width). Personal service. My love affair with Allen Edmonds goes back about 30 years. My foot (B-width) keeps me out of stores that sell cheap shoes in D-width only. Plus, cheap shoes made of man-made materials dont' look good after a few wearings, won't take polish and wear out in a couple of years. I own about 20 pairs of Allen Edmond shoes in all colors and all styles. My oldest are 30 years old. I have several pairs I bought in the 90s, and I'll get a new pair about every other year. Dress or casual, I rarely step out in anything but Allen Edmonds shoes. For a long time, Allen Edmonds didn't have its own retail stores. I started out buying them from Reuter's Shoe Repair in Topeka. When I moved out of Topeka to a small town, I found an online store in California. I'd order them and our UPS man would deliver them a few days later. The fit was always perfect. When I moved to the Kansas City area, I found the brand at Nordstrom. When I discovered the retail store in Town Center right after it opened, I was delighted. The best part, though, was that the gentleman who sold me suits and shoes at Nordstrom had moved to Allen Edmonds. Scott has been my shoe guy for so long, he knows my wife by first name, and now he's meeting my grown kids and grandkids. I could make this entire review only about the personal service Scott and the rest of the staff provide. They will not let you walk of the store until you are 100 percent satisfied. I have to mention the recrafting service Allen Edmonds provides. Before you decide that your shoes are worn out and just need to be put in the trash, take them back to the store. For about $150, you'll have that favorite pair of shoes restored to original. I had a pair of tassel loafers, which I'd worn for about 15 years, recrafted. I couldn't believe it when I got them back. The shoes looked new but the broken-in fit was still there. I wear those shoes to work about once a week. They're also my go-to shoes for evening and weekend casual. I'm sure they'll last another 15 years. The other day I took my 30-something son-in-law to Allen Edmonds for his Christmas present. He's never in his life worn quality shoes. I truly enjoyed watching the fitting and listening to Scott instruct my son-in-law in Men's Shoes 101. I'd be remiss if I didn't mention Allen Edmonds' shell cordovan. They are costly, granted, but I wear my two pair - a monk strap and a dress loafer - for work often. It's common for me to be in my shoes for 12-15 hours a day. They are the most comfortable dress shoes I've ever owned. Finally, I'd like to pitch the "new" Allen Edmonds. After building a brand that sold classic styles to Boomers like me, they're expanding the product line to offer the same quality in more trendy styles to appeal to Millennials. They've also added clothing to help highlight those great shoes on your feet. But don't take my word for it. Go meet Allen Edmonds!

I have been there twice this week. First I had to buy some shoes since I didn't expect to be here…read morein KC as long as I have and only came with some flip flops haha now I've been wearing black and white checkered slip on vans for over 20 yrs. Of course not the same pair but you know haha Now those have always been my go to shoe. I've forever been too lazy to tie my shoes, that and Spacoli was my idol as a kid but this time I wanted something different. I also wanted to try out their comfort style Vans!! I needed some bounce in my step!! The guys and ladies at this location were so nice!! Super helpful! Some stores sales people can make you feel like a poser as soon as you walk in but not these people! Every single person I talked to made me feel like we've been friends for years! Rad! That's what I'm talking about! We all need more people like this in the world! They helped me find something new and I am loving the new shoes and socks! I actually had to go back to grab more socks and this time around I had an equally great experience!! This store rules, parking is super easy on a weekend or weekday. I highly recommend this location!!

Solid customer service. Walked in not much with a plan, and Jose was super chill and showed me some…read morecool selections. I felt bad because I didn't buy anything, but I wanted to give Jose a shoutout for helping me out even though I didn't purchase a pair of shoes. He gave me some good advice for shoes next time I hit up Vans.

I've stopped in at this location a few times. Staff are always quick to greet me and check in to…read moresee if I need any help. There is a good selection of shoes but not all of them are part of the sales (so make sure to check the tags or check with one of the staff). Everything is well organized and it is easy to locate sizes. I will continue to stop in when I am looking for shoes.

Quick update 5+ years later to say that, while the orthotics aren't cheap, they hold up incredibly…read morewell. I'm still wearing them, every day, and my podiatrist recently said they're still doing the job.

Nancy was extremely knowledgeable about styles and fit. I even went back and bought a second pair!read more

I have been shopping at the Leawood ATHLETA for years ---- it is a store I can always depend on for…read moreclothing that makes me feel good and that will last. One of the best things about this location is Chelsey, the Manager. She always greets me by name as soon as I enter the store ---and always has suggestions and ideas for me. She works her tail off at being proficient and in making her customers feel welcome. She has an exemplary staff who have been there -- some of them for years - and who are a delight to work with. Chelsey is an example of what all Managers should be. Nancy Jewell

Been shopping there for years. Always a good experience. Today the person helping me, Emily was…read moreamazing. She helped with an online return/ in store purchase exchange. They didn't have the size and color of pants I was wanting to exchange. However she introduced me to a new pair of pants. Can't wait to wear them. She was extremely helpful to me and also to her employees. I will look for her when I'm back at the store.