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    One Pair

    5.0 (1 review)
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    4 years ago

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    Michael’s Clothing

    Michael’s Clothing

    4.6(57 reviews)
    4.5 miCrossroads, Greater Downtown
    $$$

    Keith and Team were presented with an impossible challenge, and rose to it. Late the week of 1/20…read moremy son, the Marine, lost his great grandmother. By serendipity, he was on home on leave during her passing, and agreed, when asked, by his grandfather, the Airforce Vet, to cancel his plans, drive 8 hours, and be present and uniformed at the funeral. Great Grandma married an Army Air Corpsman after a whirlwind romance in 1942. She would have been quite impressed by the uniform. After all, she kept the last one over 50 years. In packing on Sunday night for a Tuesday morning funeral, our Marine became aware that his SIZE 14 patent leather shoes had not made the trip with his blues. Because Grandpa was so appreciative of his presence, that he assigned him pall bearer duties, ONLY the dress blues were appropriate for the event. I began first thing Monday morning calling any store in the KC area that had a sliver of a chance of fixing this problem in 24 hours or less. Keith and his staff answered their phone - no phone tree. They knew their inventory, their rental and sales abilities, and they jumped into action. When I arrived at 0930 the next morning, they had a plan A, a Plan B, and epic customer service and attention. I have blanked out the Marine's face as it was taken after the funeral. After fulfilling his duties at Mt Washington Cemetery, uphill, during a week with a rather lot of moisture, his shoes are no longer in regs... but they certainly completed the mission.

    I called to see if an overcoat was available and was greeted by a wonderful staff. I immediately…read morewent into the store and they were expertly prepared and pleasant. I highly recommend this shop for your fancy clothes needs!!

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    Michael’s Clothing
    Michael’s Clothing - That's me letting the business know I like their reveiws and plan to go there and shop

    That's me letting the business know I like their reveiws and plan to go there and shop

    Michael’s Clothing - On my way to Michaels

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    On my way to Michaels

    H&M - A Portion of the Women's Area

    H&M

    3.3(39 reviews)
    1.5 miCountry Club Plaza
    $$

    Recently shopped the store. We were in the store for almost 90 minutes. For the first hour only one…read moreperson was there and he was behind the counter literally ignoring people (no greeting or acknowledgment) and hiding behind a giant black mask and hair. Finally another person arrived and helped us run sizes to the dressing area. But only when we sought him out. He was not attentive and no greeting. But during checkout it became disturbing because the guy behind the counter was downright creepy. I've attached a picture because a description just doesn't cut it. We couldn't understand a thing he was saying he would not speak up he was mumbling and his mask was so thick and large and his hair was hanging down you could not see his face at all. I think the company can do better with Representatives or tell this guy he needs to lighten up on his look at work. What was really an issue was the fact that you could not understand him or see his face. I'm not trying to pick on anybody for how they choose to look but when you're representing a store and you're behind the counter like this with your eyes hiding behind your hair and your face hiding behind a giant mask it's just not a good look.

    Disgustingly hot and humid inside the store, outside was 72 and was cooler than inside. Not ideal…read moreto try on clothing. Not really sure why that isn't common knowledge

    Photos
    H&M - A Portion of the Men's Area

    A Portion of the Men's Area

    H&M - A Portion of the Women's Area

    A Portion of the Women's Area

    H&M - Women on the First Level

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    Women on the First Level

    One Pair - shoes - Updated May 2026

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