There was an employee yesterday on Thursday, May 28th 2026 at around maybe 3-4pm? She was quite…read morerude. Honestly, all the employees were not accommodating. They're just messing around with one another. I was waiting in line for a good while. Not too long, about 5 minutes. My problem is, the girl knew I was in line and even looked at me a few times but she continued to ignore me and talk with fellow co workers. It's so awkward, just standing there waiting to be helped. Especially when they know you're there. They obviously don't want your business. When she was ready to help me check out... nose deep in her phone as she walked to the register. Oh haha, and she continued to be on the phone as checking me out. I would understand maybe if she had an emergency? But she obviously didn't. It's very unprofessional. I won't shop at this location again. Go to 5th Avenue or maybe online.

This Footlocker is conveniently located on the 1st floor of the 5th Ave Mall…read more Workers are always friendly and helpful. Clothing sales and shoe options rotate frequently. We are able to find our sizes more than half the time we visit. Recently, due to not having a size we needed for an exchange, we had to request a refund. Luckily, it was quick and easy.

This is my go to place for repair and shoe shine. I've been coming here for years when I've needed…read moreto resole my favorite boots, reheel high heels, or shine my Santos/Danskos. Recently, I broke a rivet out of the strap to my mary janes (who the heck was Mary Jane?) and brought them here. $11 later they were all fixed and the shoes shined. They added a color in the shine as all the white scuff marks were fixed. Yay. Lastly, they have quite a good selection on cowboy boots. Go Ariat! Will come again and recommend.

Incredible home town customer service! I HIGHLY recommend checking this store out. The owner and…read morestaff are what you look for in a business you want to support. They also have a great selection of work boots and sizes.

Skinny Raven is an absolute must visit for runners and anyone looking for quality athletic gear!…read more The store is quite big and their location is super convenient in downtown Anchorage, right on the corner of H Street and W 8 Ave. On my last visit, I picked up my race package and the process was so easy and quick! the staff is incredible friendly and knowledgeable. They take the time to give you great options and advice, which makes the shopping experience so much better. The store itself is always clean and well organized, with a great mix of running shoes, apparel and accessories. It's a great spot to find everything you need for running! Definitely will be back. ***** translated to German, for all the world travelers ***** Skinny Raven ist ein absolutes muss für Läufer und alle, die auf der Suche nach hochwertiger Sport gear sind! Das Geschäft ist gross und die Lage in der Innenstadt von Anchorage ist super praktisch, direkt an der Ecke H Street und W 8th Avenue. Bei meinem letzten Besuch habe ich mein Rennpaket abgeholt und der Vorgang war so einfach und schnell! Das Personal ist unglaublich freundlich und kompetent. Sie nehmen sich die Zeit, Dir tolle Optionen und Ratschläge zu geben, was das Einkaufserlebnis viel besser macht. Das Geschäft selbst ist immer sauber und gut organisiert und bietet eine fantastische Auswahl an Laufschuhen, Kleidung und Accessoires. Es ist ein grossartiger Ort, um alles zu finden, was Du brauchst. Werde bestimmt wieder vorbeigehen!

When I first started running in 2018, I went to Skinny Raven and had an excellent experience. They…read morewatched me on a treadmill, evaluated my feet, determined whether I needed inserts, and helped me find my first pair of Altras. I couldn't have been happier. Fast forward to fall 2026. I'm retired now and no longer run, but after more than 300 miles of running and walking, my Altras were worn out. I wanted another pair for walking and hiking because I love the zero-drop design and wide toe box. I explained exactly what I was looking for, but the employee helping me abruptly told me these were running shoes and essentially couldn't help me because I wasn't a runner. The interaction left me feeling dismissed. I ended up ordering two pairs of Altras online instead, and they've now carried me for more than 500 miles of walking and hiking. It's disappointing because my first experience at Skinny Raven was outstanding. I wish the same level of service had been extended to someone who simply wanted quality running shoes for walking.

I took my 13 year old into the Dimond Center Footlocker around 8:15 on a Wednesday evening. I very…read morefriendly and knowledgeable young man named Castell helped us even though it was close to closing time and I'm sure he was ready to go home. The store was out of what my daughter had in mind however he showed her several like pairs of shoes and she found something she was really happy with. I was super impressed with his level of effort. I realized after left he had helped us before. A older lady with short gray hair snapped at him in a unprofessional manner. I wish I had said something to her then. I really hope this lady isn't getting away with degrading employees. The young adults/kids that work there deserve respect and I hope they know they have rights as employees to be treated professionally.

This Foot Locker is sort of middle of the road.... way better than the Northway Mall location, but…read morenot as good as the 5th Avenue Mall location. I don't like how pushy the employees are here. The store is kind of cramped and not very well organzied. They do have a really good shoe selection here, but everthing else is kind of hit or miss. I found more Nike basketball products at JC Penny and Fred Meyer's though, so they ended up getting my money.

I had a good visit shopping for my toddler mostly. They had ultra cute basics and sets. There's a…read morebig country/western trend in clothes and Old Navy is ready for it. I felt like we got some good sales and quality clothes that hold together well for my rambunctious child. I even picked up some shirts for myself. My tip for improvement would be more organization to the clothes but that might be like herding cats in a fast pace environment like retail. Also I got a return bag at the checkout so they must have run out of paper bags.

I had the worst experience today with Aiden at this store. I went in to pick up an order and do…read moresome returns. I had an item in my returns that was exactly the same as my in store pick up item. I saw that same item (#870150001) was cheaper online with a promotion and bought it. With that, I would return the one I had (item (#870150001) since I got it for a cheaper price online. I notice the shirts were kind of a different material but it had the same sku number, so I asked can I just switch it out. Aiden said not for the promo price I got it for. I didn't understand why not since they are essentially the same item with the same sku number. Terrible, terrible customer service. He said I would have to wait a few more days for the promo amount to fo back to my account, then come back to get the item. Like what? Why not just switch it out, it's the same item anyway with the same sku number. This was the worst customer experience I have ever had. It was terrible that Aiden was not able to honor my promo price or just switch out the items. Making it difficult for nothing.

We quite enjoyed our shopping experience at this 5th Ave Vans!…read more Their storefront is modern and cool, you can't help but peek in. Their workers welcomed us, gave us space, and were there for us once we needed them. Vans sells quality clothing, shoe wear, and accessories. Also skateboards. The entire back of the store is where there are shoes for the whole family. They even have a convenient "find your size" rubber mat for the kiddos. Lots of shoes to choose from and in the sizes we needed. Of course we'll be back.

Bought some bearings and bushings for my deck. Because zumiez workers were being weird and just…read morewatched me stand at their deck counter so I went here and got 2 things then went home and ordered my decks and stuff. Great kids in Vans.

Although most of the outerwear my family wears is The North Face brand, this was our first visit to…read moreour hometown store. It's really as beautiful as it seems from the outside. Bright, clean and modern. There's lots of random items. We didn't have problems finding sizes in items we liked, but there wasn't a wide enough selection of what we come for, outerwear. They have an upstairs. It has its own checkout desk so unsure if they'll let you bring merchandise downstairs. They had people standing around watching for shoplifters, I assume. We had no issues checking out. The employee loved my toddlers jacket that we purchased online and was dundundun...unavailable in their store. I would return if I ran out of time to place an online order, like why we came this visit.

This place doesn't have a bathroom. Selection could be better. It looks huge from the outside but…read moreit's really small on the inside. They did have a 30 percent off all clothing today. Wouldn't recommend.

With super affordable online retailers like FashionNova and Shein it's a miracle Torrid is still…read moresurviving. They keep a clean, bright, and trendy space in the Dimond Mall. Their clothes, shoes, and accessories are definitely made with quality materials. They have the biggest selection of women's plus-size clothing here in Anchorage, but still not a wide enough selection for me. I always found it weird that Torrids bra sizes aren't very plus at all. DDD is the largest cup size they carry. Although they do carry band sizes up to 50. Torrid is nice, when on rare occasion, I run out of time to place an online order and need to run to the mall to find something really fast.

I have a love/hate relationship with Torrid. I appreciate that they make cute, fashionable clothing…read morein larger sizes, but holy cow are they overpriced. I don't buy anything from here unless I have a coupon and/or there's a sale. This particular Torrid store is nothing noteworthy, but I have had some...interesting interactions with the staff over the years. The first time I went in there just for a strapless bra. The girl at the register asked me like three times if I wanted to sign up for their rewards program or credit card or whatever. I've worked in retail so I get that asking is part of your job, but as soon as a customer says "no", stop. Just stop. Fast forward a few years and I go to look for a bra again. Nordstrom is my store of choice for bra shopping since they have the widest selection and best quality, but of course the price tag reflects that. Apparently, despite being a plus-size store, the largest cup size they carry is DDD. I asked one if the employees if maybe they had my size since I couldn't find it. And you know what she does instead of helping me find the bra like she should have done? She looks at me in disbelief and says that's no way that's my bra size. REALLY? Why would I lie about my size when I'm shopping for clothing? Just to prove her wrong I had an employee do an amateur size measuring on me, which confirmed I was in fact the size I said I was. I felt vindicated after that and decided to leave without buying anything. So now the only reason I go to this Torrid is if I place an online order since you get free shipping if you have your order shipped to a store for pickup. Here's a tip Torrid: don't accuse your customers of lying about their size and just don't harass them in general. You should be lucky you've gotten any money from me at all after that BS.