Over the years I have bought a few pairs of very expensive shoes here. If you can find shoes that…read moresuit your needs/tastes, they last forever. I have several. I was told by my coworkers I should try the trendy Hoka since I'm on my feet for 13 hours. I have bilateral deformities in my feet and finding shoes that don't cause blisters in these areas is very challenging. For $160, I was optimistic.... but after one day if wearing my feet were in agony. I put them back in the box with a plan to return in my next free day. In the interim I lost the receipt. Thankfully since they have a record if all my purchases, I was able to get a full refund without any problems.

Alaskan's don't just walk, we hike, we get into snow and streams and mud and well it's Alaska…read more This is our go to store for comfortable shoes and slippers. They have all the coolest, hippest brands here. UGG, Sorrel, Birkenstock's, Dansko, Merrill and Ecco to name a few. The last 3 purchases here were slippers. Alaskan's like hanging out in the house in slippers too! We have tile floors and walking in socks your feet still get cold. There are 2 stores in the Mall a 3rd Floor Store and the Basement Store.

Came in looking for a good travel backpack but didn't see exactly what I was looking for. I did end…read moreup getting an Adidas cross body here for what felt like an alright deal. Tons of cute kids clothes, lots of towels. The line went by quick and they were friendly at the registers.

I spent 30 minutes waiting for them to find the other slide for a pair of Birkenstocks I wanted to…read morebuy. A few weeks later, the slides started falling apart, so I went to exchange them and waited another 20 minutes, only to be told they didn't have the other slide for the replacement. They said they'd call me when they found it, but I never got a call. I eventually called them, and they told me I should just order the slides instead. They refunded me the exact amount onto a gift card, but shipping cost $10 and took a week. They've done nothing to help, and I'm absolutely pissed and disappointed in their service. I recommend shopping anywhere but Nordstrom Rack.

Skinny Raven is an absolute must visit for runners and anyone looking for quality athletic gear!…read more The store is quite big and their location is super convenient in downtown Anchorage, right on the corner of H Street and W 8 Ave. On my last visit, I picked up my race package and the process was so easy and quick! the staff is incredible friendly and knowledgeable. They take the time to give you great options and advice, which makes the shopping experience so much better. The store itself is always clean and well organized, with a great mix of running shoes, apparel and accessories. It's a great spot to find everything you need for running! Definitely will be back. ***** translated to German, for all the world travelers ***** Skinny Raven ist ein absolutes muss für Läufer und alle, die auf der Suche nach hochwertiger Sport gear sind! Das Geschäft ist gross und die Lage in der Innenstadt von Anchorage ist super praktisch, direkt an der Ecke H Street und W 8th Avenue. Bei meinem letzten Besuch habe ich mein Rennpaket abgeholt und der Vorgang war so einfach und schnell! Das Personal ist unglaublich freundlich und kompetent. Sie nehmen sich die Zeit, Dir tolle Optionen und Ratschläge zu geben, was das Einkaufserlebnis viel besser macht. Das Geschäft selbst ist immer sauber und gut organisiert und bietet eine fantastische Auswahl an Laufschuhen, Kleidung und Accessoires. Es ist ein grossartiger Ort, um alles zu finden, was Du brauchst. Werde bestimmt wieder vorbeigehen!

When I first started running in 2018, I went to Skinny Raven and had an excellent experience. They…read morewatched me on a treadmill, evaluated my feet, determined whether I needed inserts, and helped me find my first pair of Altras. I couldn't have been happier. Fast forward to fall 2026. I'm retired now and no longer run, but after more than 300 miles of running and walking, my Altras were worn out. I wanted another pair for walking and hiking because I love the zero-drop design and wide toe box. I explained exactly what I was looking for, but the employee helping me abruptly told me these were running shoes and essentially couldn't help me because I wasn't a runner. The interaction left me feeling dismissed. I ended up ordering two pairs of Altras online instead, and they've now carried me for more than 500 miles of walking and hiking. It's disappointing because my first experience at Skinny Raven was outstanding. I wish the same level of service had been extended to someone who simply wanted quality running shoes for walking.

The gentleman who helped us out was the really the nicest, most helpful guy. You can really tell he…read moreknows what he's talking about. Great expertise!

I ordered a pair of work boots online through the owner Pete and was a great experience and have…read moreloved wearing the boots but it's been less than 5 months and the lace hooks of my $300+ boots have ripped out of the leather. I bring my boots into the redwing store expecting the manufacture error to be resolved on the spot but the guy standing in for Pete didn't know how to operate the machine. He did refer me to someone who could fix my work boots in a timely manner but they ended up charging me 50$.

GARBAGE!! Bought a pair of Levi boots on Black Friday, within 1 week noticed fraying of string,…read moreseveral eyelets were defective, tried to take them back for repair or replacement they demanded $30 "restock fee", kept them and bought my own grommet replacment kit for less than $15. TODAY while cleaning noticed seams on both boots ripping open near the ankles.

The customer service was amazing- they barely had any staff, but they made sure we were cared for…read moreand acknowledged! The Manager Amanda was AMAZING FOR OUR FAMILY!

So apparently the huffman store doesn't carry anything for men. All of their men's shoes are…read morelocated at the downtown store in fifth Avenue mall. Which of course is all the way across Anchorage downtown. Seems very sexist. Also seems like a poor business decision as roughly half the population in South Anchorage you are excluding. And if you're going to do this, just call it "the ALASKA walking store for women", if you want to make it a woman's only store, then make it a women's only store. Including signage.

Located in a strip mall near the Huffman post office, you'll find The Alaska Walking Store…read more Previous to this visit, I have only visited their 5th Ave Mall location. Their space is clean with wood floors. There seemed to be just as much clothing items as there were footwear. Since a few employees were present, we were assisted immediately. Our worker seemed new, but efficient and eager to please. We came to find a comfortable walking shoe for my dad and luckily found something in the Hoka brand that we hoped would work. The Alaska Walking Store does not give cash refunds FYI. Most shoes are at least $99, so take your time. Luckily, you ARE able to make exchanges at any of their locations (2, currently).

This is a small version of the downtown Skinny Raven ! I have to give a high five to the excellent…read more service I receive every time I stop by . Andrew has helped me more that once and I appreciate his knowledge of the different products . So far he has had the answer to all of my questions . What I like best is that he doesn't hesitate to share suggestions and ideas . This is a great store where you will get good help and service from people who care about their clientele !

Yeah, I stand by my previous review. This store is for people who like to have someone up their…read moreass from the second you walk in. I'm gen X and autistic, so i find this setting extremely unsettling. I took my adult daughter in there with my husband foe something specific, and we couldn't get out of there quick enough. This place caters to a certain type of privileged white people. I prefer to shop in a store that welcomes all people.

I ordered online for a pickup and the online response was they didnt have the shoes I wanted and…read moregave me percent off on shoes and it only gave me three days to use it and then they sent me an apology and added $10 off again within 3 days. I rarely go Dowmtown Anchorage because of the pandemic. I dont really trust this online store if they cant give me the satisfaction that my order would be at the store!

Tried to buy boots for my granddaughter and shoes for my son. He and I were going to split the…read morecost. Waited too long at register for help...had to go looking for someone to sell us the shoes. Then when I went to swipe my card the clerk started pounding on the register and voided the sale. She said there was a problem with the register and moved us to the next one. This time when I swiped my card the charge went through to my bank (I have texting alerts with my bank). Then that register "voided the sale", but it didn't void the charges. She moved us back to the first register and tried it again but wanted me to run my card again, explaining that it really hadn't charged me yet. Third try and register still not working. they charged me for shoes I was told I couldn't take home. I took photos of the voided transactions and called customer service the next day. Supposedly the charge would "fall off in 5 days". That was 10 days ago, it never fell off, I was never given a credit for my payment and my only recourse apparently is to contest it with my bank. I used to like this store but their customer service was terrible, they never made it right, and to get the boots and shoes for my son and granddaughter I had to pay for it again full price with no credit for my previous payment. I will never shop here again unless they step up and make this right. **Update** within 24hrs after I posted my original review I was contacted by someone from in the company who apologized profusely my terrible experience in the store. However so had to go over it yet again so they could look into it. A couple weeks later I received an email apologizing again and told me I should receive my refund within 3-5 weeks (!!!) I just received it on Monday, the day yesterday. Length of time to resolve: 46 days.