Over the years I have bought a few pairs of very expensive shoes here. If you can find shoes that…read moresuit your needs/tastes, they last forever. I have several. I was told by my coworkers I should try the trendy Hoka since I'm on my feet for 13 hours. I have bilateral deformities in my feet and finding shoes that don't cause blisters in these areas is very challenging. For $160, I was optimistic.... but after one day if wearing my feet were in agony. I put them back in the box with a plan to return in my next free day. In the interim I lost the receipt. Thankfully since they have a record if all my purchases, I was able to get a full refund without any problems.

Great assistance from Jacob helping me find the perfect waterproof shoes! Nice selection of shoes,…read morejackets, gloves, bags etc.!

My experience today at your Nordstrom racks was horrible, they were super rude and were so busy…read moretrying to sell me on getting the credit card that they charged me for my cologne and then didn't put it in the bag, and I had to pay for a whole another Uber all the way down there just to pick it up and they weren't willing to do anything to make their mistake right. Not even a discount and the employee was extremely rude about me asking for them to do something to fix their fuk up which cost me 25 bucks to come back

I have to admit a feeling of shock when we walked in. I read previous negative reviews and wasn't…read moreexpecting much. I was pleasantly surprised to find a fabulous selection on hand. It says something that my uncle, daughter and grand daughter all walked out with new clothes. I even found a couple of sweatshirts to bum around in. Do the math and that's four generations served by one store. My uncle's new wife won't let me use her name in the review and got mad and yelled at me about it. So, let's call her Mandice. Not because she has massively huge man-feet, but it's just a random name. Right? Point is, that there were shoes that fit those gunboats...and looked great, to boot (see what I did there). She left with a pair of heels, a running shoe and slippers. NR has a new shoe customer, thanks to me (even though she'll never admit it was me). I love the fact that they keep the place clean and orderly. There's a wide variety. The people are very nice to us, but, they do have to pick up the pace at the check out. We went back a second time and it was no better. Still it's a great find for us. 08/23

Skinny Raven is an absolute must visit for runners and anyone looking for quality athletic gear!…read more The store is quite big and their location is super convenient in downtown Anchorage, right on the corner of H Street and W 8 Ave. On my last visit, I picked up my race package and the process was so easy and quick! the staff is incredible friendly and knowledgeable. They take the time to give you great options and advice, which makes the shopping experience so much better. The store itself is always clean and well organized, with a great mix of running shoes, apparel and accessories. It's a great spot to find everything you need for running! Definitely will be back. ***** translated to German, for all the world travelers ***** Skinny Raven ist ein absolutes muss für Läufer und alle, die auf der Suche nach hochwertiger Sport gear sind! Das Geschäft ist gross und die Lage in der Innenstadt von Anchorage ist super praktisch, direkt an der Ecke H Street und W 8th Avenue. Bei meinem letzten Besuch habe ich mein Rennpaket abgeholt und der Vorgang war so einfach und schnell! Das Personal ist unglaublich freundlich und kompetent. Sie nehmen sich die Zeit, Dir tolle Optionen und Ratschläge zu geben, was das Einkaufserlebnis viel besser macht. Das Geschäft selbst ist immer sauber und gut organisiert und bietet eine fantastische Auswahl an Laufschuhen, Kleidung und Accessoires. Es ist ein grossartiger Ort, um alles zu finden, was Du brauchst. Werde bestimmt wieder vorbeigehen!

The thing I like most about skinny raven is I always find something I love . It's good for me that…read morethey are a little out of my way and I only go when I need something ( shoes ) that I know they will have . They did have the shoes I wanted but I also found a very cool windbreaker ! I was greeted with a smile and a warm welcome when I walked in . The person who helped me was friendly and knowledgeable. I looked at a lot of different things ( so many great items , yet the store is not at all overcrowd with stuff .) A lot of their clothes and shoes are technical in a good way . I was having so much fun I had to go and put more money in my parking meter . Skinny Raven supports the Anchorage community with fun runs and in lots of other nice ways .

This is my go to place for repair and shoe shine. I've been coming here for years when I've needed…read moreto resole my favorite boots, reheel high heels, or shine my Santos/Danskos. Recently, I broke a rivet out of the strap to my mary janes (who the heck was Mary Jane?) and brought them here. $11 later they were all fixed and the shoes shined. They added a color in the shine as all the white scuff marks were fixed. Yay. Lastly, they have quite a good selection on cowboy boots. Go Ariat! Will come again and recommend.

Incredible home town customer service! I HIGHLY recommend checking this store out. The owner and…read morestaff are what you look for in a business you want to support. They also have a great selection of work boots and sizes.

The gentleman who helped us out was the really the nicest, most helpful guy. You can really tell he…read moreknows what he's talking about. Great expertise!

I ordered a pair of work boots online through the owner Pete and was a great experience and have…read moreloved wearing the boots but it's been less than 5 months and the lace hooks of my $300+ boots have ripped out of the leather. I bring my boots into the redwing store expecting the manufacture error to be resolved on the spot but the guy standing in for Pete didn't know how to operate the machine. He did refer me to someone who could fix my work boots in a timely manner but they ended up charging me 50$.

GARBAGE!! Bought a pair of Levi boots on Black Friday, within 1 week noticed fraying of string,…read moreseveral eyelets were defective, tried to take them back for repair or replacement they demanded $30 "restock fee", kept them and bought my own grommet replacment kit for less than $15. TODAY while cleaning noticed seams on both boots ripping open near the ankles.

The customer service was amazing- they barely had any staff, but they made sure we were cared for…read moreand acknowledged! The Manager Amanda was AMAZING FOR OUR FAMILY!

Service is exceptional, great location too. If you're looking for on cloud sneakers without the…read morecrowds of REI, you will love it here. They also have other brands and other things like sports clothing. They even have a small track by the store so if you can't wait to break in your new gear you won't have to go far! They can even hold/ reserve a pair of shoes for a week for you for no charge, now that's a great value!

This is a small version of the downtown Skinny Raven ! I have to give a high five to the excellent…read more service I receive every time I stop by . Andrew has helped me more that once and I appreciate his knowledge of the different products . So far he has had the answer to all of my questions . What I like best is that he doesn't hesitate to share suggestions and ideas . This is a great store where you will get good help and service from people who care about their clientele !

I ordered online for a pickup and the online response was they didnt have the shoes I wanted and…read moregave me percent off on shoes and it only gave me three days to use it and then they sent me an apology and added $10 off again within 3 days. I rarely go Dowmtown Anchorage because of the pandemic. I dont really trust this online store if they cant give me the satisfaction that my order would be at the store!

Tried to buy boots for my granddaughter and shoes for my son. He and I were going to split the…read morecost. Waited too long at register for help...had to go looking for someone to sell us the shoes. Then when I went to swipe my card the clerk started pounding on the register and voided the sale. She said there was a problem with the register and moved us to the next one. This time when I swiped my card the charge went through to my bank (I have texting alerts with my bank). Then that register "voided the sale", but it didn't void the charges. She moved us back to the first register and tried it again but wanted me to run my card again, explaining that it really hadn't charged me yet. Third try and register still not working. they charged me for shoes I was told I couldn't take home. I took photos of the voided transactions and called customer service the next day. Supposedly the charge would "fall off in 5 days". That was 10 days ago, it never fell off, I was never given a credit for my payment and my only recourse apparently is to contest it with my bank. I used to like this store but their customer service was terrible, they never made it right, and to get the boots and shoes for my son and granddaughter I had to pay for it again full price with no credit for my previous payment. I will never shop here again unless they step up and make this right. **Update** within 24hrs after I posted my original review I was contacted by someone from in the company who apologized profusely my terrible experience in the store. However so had to go over it yet again so they could look into it. A couple weeks later I received an email apologizing again and told me I should receive my refund within 3-5 weeks (!!!) I just received it on Monday, the day yesterday. Length of time to resolve: 46 days.