I have a favorite pair of boots I love. I was wearing them a…read morewhole day not realizing the heel had fallen off. I shoved them in the closet and forgot about them. Finding a good shoe repair has been challenging so one day I drove by Rose's and saw the sign in the window said shoe repair. I brought the boots back and had her work on them. I'm really impressed! Other than the spot of the suede that got ruined from me walking on it, I literally cannot tell the difference in the heels. I wore them twice with no issues. I also dropped off a pair of shorts I love to wear in summer. I ripped the crotch out somehow. I'm hard on crotches, what can I say? I'm sure she'll sew them nice and sturdy for me.

She is a professional and always does an exceptional job with altering my suites for the best fit…read more She could shoulder up with the best bespoke tailors.

Best alterations on south side. Helpful and knowledgeable with quick turn around and wonderful…read morework. I cannot recommend them enough they do great work!

I brought two pullover hoodies in to be made into full zip hoodies and they did an amazing job!…read moreI've never been here before so I was a little nervous but the lady said she does this with a lot of her own jackets and it wouldn't be any problem for her. When I picked them up they looked so perfect you'd never know they were altered! I don't usually need things altered but next time I do I'm bringing it here for sure!

I have used Chae's Custom Tailoring for many years, mainly for hemming new pants, which isn't…read morehard, but sometimes the fabrics and threading colors can be pretty tricky. She always does a great job. I popped by today to get three pairs done - she's moved her location and she's now working out of her house. Walk-ins Ok, hours 10a-5p. I do plan to stick with her. She's very good. My husband likes her work too ( and like me, he's pretty picky.) I highly recommend Chae. And PS... I do see a lot of other types of well-done tailoring in her shop which look like they require a lot of skill.

This place is amazing!!! Quick, quality and affordable! Tae has worked on my clothing for almost 30…read moreyears and I would never go anywhere else. I LOVE A Alterations!

My boyfriend took his military uniform to get its patches sewed on here. They put them on…read moreaccording to regulations. The staff were nice and friendly. However, he never received a phone call when the uniform was ready to be picked up and the hours on the door and website were different. Additionally, they were open when both the sign on the door and website said they would be closed. Very confusing. Military uniforms will be completed in regulations for a fair and affordable price. Make sure you follow up a couple days later if you haven't gotten a call.

Nobody at the register and unable to find assistance. Rang the bell several times. No service rep…read moreto be found. Waited 10 minutes then left.

They were helpful, kind and fast. Turn around was less than 24 hrs. Wonderful service.read more

Brought in a bridesmaid dress to get shortened for my daughter and it was a very quick and easy…read moreprocess. Rose did a beautiful job and it was ready when expected. I will definitely use her for any future alteration needs!

If I could leave no stars, I would. I had a wedding in August 2021 and brought my dress to be…read morehemmed and for straps to be shortened in June 2021. Rose had me put my dress on and she started pinning the needles on my dress telling me what I needed to do. She was the professional so I trusted her. She wanted to take in the sides of my dress as well as shorten the straps. I told her I didn't want it too tight and she assured me it wouldn't be too tight. She charged me $380 and I had to pay that day, which should've been the first red flag. The first time I went back to try on my dress, it was tight and the straps were so high my V-back was a U-back. I was mortified and asked if she would be able to restore to what it was before because I really just wanted my straps shortened about an inch and for it to be hemmed. I went back and forth to her shop for a total of 8 times. One time she didn't want to let me try on my dress after she had taken the sides out because I didn't have my shoes. She made such a big deal out of it in front of customers but I told her I was trying it on. It wasn't even ready for a hem yet, so I'm not sure why she made a big deal of the shoes. I walked and said "hello Rose" and she said, "hello Rose" back mocking me in a child's voice. Pretty rude. The 7th time I went back to try on my dress, I noticed a little stain on the back of my dress and the inner lining had partially a new material in it. I was not notified that she would be putting in new fabric to my dress. So that day, I was tired of her messing up my dress and I've given her way too many chances. She would always say that she could fix it and I believed her, so shame on me for believing in her 8 times! Anyways, I wanted to take my dress home and try to sell it and buy another dress because it was beyond repair by that point. Once again she talked me into letting her fix it up to a resellable condition and I did. *review continued in photos because it was too long. Order is numbered in green. Photos of butchery attached*

Purposely miscommunicated price even after clarifying the price beforehand. When I brought it up…read morethe male worker got aggressive with me. Bait and switch tactic is used here.

Completely unacceptable. My husband's Army uniform was left here and now nobody can seem to tell us…read morewhere it is or even answer the phone. His name is Curtis Scott, and he NEEDS this uniform for work tomorrow. This is not a minor inconvenience -- this could seriously affect his job with the Army. We need someone to contact us IMMEDIATELY and figure out where his uniform is. Losing a military uniform and then ignoring calls is beyond unprofessional.

They did a fantastic job of cleaning a blazer of mine that really, really needed a deep clean…read more With no notice, I was able drop it off and return for it the next day in time for a presentation I was making before the University of Alaska Board of Regents. The $13 and change I paid I considered perfectly reasonable.

Mrs Kim has sold the business - it's no longer at her high standards. I brought some pants in for…read morealterations like I have dozens of times before. Instead, they dry cleaned them, which wasn't needed. They're washable. When I realized the alterations hadn't been done, I went back in and it took about 4 of them talking amongst themselves before someone finally said in English "we don't do alterations." Never going back.