Fast and great customer service. Answered my questions professional and helped me understand the…read moreprocess. speedy too! I'm glad I was able to have my clean dry cleaned before an important event this week. Will be going back for sure!

I needed to get a last minute item dry cleaned and read from previous reviews that Fireweed offered…read moresame day pick up. I arrived around 10am, super friendly check in service and was quoted 5-6 hours to come back. My item ended up being ready in 2.5 hours, but mostly what I appreciated was the text message responses. I received a text message when I dropped my item off, with the ticket number and expected pick up time, and I received a text message when my item was ready with the ticket number. As someone who gets an obnoxious amount of spam calls, to the point I don't answer unknown numbers, I greatly appreciated the text messages about my item.

Fireweed Cleaners goes above and beyond other cleaners. The quality of their work is more than I…read morehad ever expected, and they value their customers. I received a phone call from the manager there to discuss my comforter, wanting to make sure that I was satisfied with the cleaning..

Been getting our Dry Cleaning done here for years with no major issues. They are very reliable on…read moredress shirts, my Tommy Bahama silks, linens and basics, even UGG boots they do well here at Abbott. Now, if you have a wedding or prom dress with crystals, they recommend you take certain items to their parent location on Fireweed Lane. If you've got a tough stain on a shirt I recommend going there too. They don't take risky items here. They're great for basics and UGG's. Also I like that they're up front about suede like boots and jackets. They recommend you take those items to Alaska Leather off Minnesota & Spenard. I was picking up and saw they now will deliver to your home or office for FREE! TIME SAVER! You have to register for this service at the Fireweed Ln location. Will do! That's Service!

They did a fantastic job of cleaning a blazer of mine that really, really needed a deep clean…read more With no notice, I was able drop it off and return for it the next day in time for a presentation I was making before the University of Alaska Board of Regents. The $13 and change I paid I considered perfectly reasonable.

Mrs Kim has sold the business - it's no longer at her high standards. I brought some pants in for…read morealterations like I have dozens of times before. Instead, they dry cleaned them, which wasn't needed. They're washable. When I realized the alterations hadn't been done, I went back in and it took about 4 of them talking amongst themselves before someone finally said in English "we don't do alterations." Never going back.

They were helpful, kind and fast. Turn around was less than 24 hrs. Wonderful service.read more

Nobody at the register and unable to find assistance. Rang the bell several times. No service rep…read moreto be found. Waited 10 minutes then left.

This is my "go-to" shop for all alterations and dry cleaning. The service is outstanding and their…read moreproducts (dry cleaning, alterations, name tapes, etc) meet and exceed expectation. Even walking into the shop in civilian clothes they remember my name. This shows a level of customer service that is often not found anymore - and definitely rarely found in Anchorage. Give them a try!

Completely unacceptable. My husband's Army uniform was left here and now nobody can seem to tell us…read morewhere it is or even answer the phone. His name is Curtis Scott, and he NEEDS this uniform for work tomorrow. This is not a minor inconvenience -- this could seriously affect his job with the Army. We need someone to contact us IMMEDIATELY and figure out where his uniform is. Losing a military uniform and then ignoring calls is beyond unprofessional.

Absolutely amazing these guys did a beautiful job with my jacket to see the sleeves were like…read moreblack. I mean, I've gotten the jacket filthy it almost look like there was no hope for it. I will never take my stuff anywhere else. Customer service was on point. they were just nothing but a wonderful experience at this place and I am so grateful for them saving my jacket . Thank you Kings

I've been a customer since 2008. My last order came back and reeked like mildew. I was told it was…read morefrom the plastic they are given to you in. I called them on a terrible excuse, but they held fast with their lie. Took my "clean" shirts to a different dry cleaner straight after and have no intention of going back

While having problems with my washer I decided to come here. On Google it said they opened at 8am,…read moreand they in fact, were open when I showed up shortly after. A worker was there to kindly hold the door open for me and offer to exchange me quarters when he could hear the machine rejecting some of my bills. I appreciated that. Prices were average - Washers $3, dryers .25/4min. I was there early so I was mostly alone like I prefer, but it's a decently sized laundromat with lots of machines. The second to the last dryer nearest the restroom stayed cold. At .25/4min it wasn't a huge loss for me. I do recommend this laundromat (with dry cleaning offered on the other side).

Good for the value, but to actually have your clothing returned CLEANED? Ya, No. Hubs' suits still…read morehad black markings/stains. At least communicate that too if it absolutely couldn't be accomplished! It looks like they had just pressed the material into good shape without actually focusing on stains. They didn't communicate either that they were done or clothing was ready for pickup when we were told they'd notify when completed, we had to call to confirm.. Disappointing.

A little pricey, but so is everything else in Alaska. EVERYTHING…read more Service was great, staff is helpful in explaining how everything works with the machines. It was neat to just use an app and add money/time to your wash load that way. I had movies and books on my phone, brought my headphones, and did my own thing while waiting for the laundry to finish. The laundry took about 100 minutes total, since I needed a little extra time for something to dry. I'm not complaining, I'm just happy to find a clean laundromat with all of the machines working.

Brought in my dogs oversized bedding and am pleasantly surprised at the facilities. It's been…read moreliterally 40 years since I've been to a laundromat (except like communal laundry at condo units on vacation) and the experience is good here. You can download the Speed Queen app to pay, or pay at the kiosk. Easy to maneuver, clean, spacious, and fairly quiet.

The zipper on the only dress I brought for a family funeral broke while I was getting ready for the…read moreservice. I am not from this area. So I called local places and to no avail. Mee told me to give her an house so I went back to my hotel. When I got back to my note, Mee told me she was done. It was less than 30 mins. Not only did Mee fix my zipper, but she didn't want to charge me! I wanted to pay, but she kept insisting that it was okay. Even though I was late to the funeral, I made it and I have Mee @Queens Dry Cleaners to thank. Businesses don't do business like this anymore.

I've been coming to Queen's Cleaners for several years. I recently picked up an order and had a…read moredisagreement with the woman working. She was extremely unprofessional and disrespectful to a long-standing customer, arguing with me and non-apologetic. I am no longer going to be going to Queen's Cleaners and am extremely disappointed in their customer service. Sad for them they lost a customer who spent a lot of money there.

Helpful staff. Clean place. Price is reasonable I was from the us and I felt right at home.read more

We waited for this place to REopen onJuly 13. With too high of hopes…read more The sign says" new owner- CLEAN" It is. NOT CLEAN Most of the machines aren't Running. This place has been open for 2 days and it's a dump