I have a favorite pair of boots I love. I was wearing them a…read morewhole day not realizing the heel had fallen off. I shoved them in the closet and forgot about them. Finding a good shoe repair has been challenging so one day I drove by Rose's and saw the sign in the window said shoe repair. I brought the boots back and had her work on them. I'm really impressed! Other than the spot of the suede that got ruined from me walking on it, I literally cannot tell the difference in the heels. I wore them twice with no issues. I also dropped off a pair of shorts I love to wear in summer. I ripped the crotch out somehow. I'm hard on crotches, what can I say? I'm sure she'll sew them nice and sturdy for me.

She is a professional and always does an exceptional job with altering my suites for the best fit…read more She could shoulder up with the best bespoke tailors.

We've gone to Moon's twice now, both for dry cleaning and repairs. Both times, the orders were…read morecompleted on the day she told us they would be. Everything looks great, and the price was less than I expected. Moon has been very kind and easy to work with. Will definitely be going back.

Sue knows what she's doing -- I go to her quite regularly and I don't think there's anything she's…read moreever not been able to do. And she does it all VERY well!

Had to get my prom dress altered in a pinch. Took less than a week and a very fair price. If you…read moreare clear and concise about explaining what you want she will deliver, overall a great experience!

D C Altereations is the BEST!!!!!!!!! The gal worked fast and efficiently and at a great rate!!!…read moreShe altered my bridesmaid dress in a matter of 3 days, including a 3 layer hem! And she only charged 46 dollars!!!! I was so happy! I am going to bring all of my things to her from now on and you should too!!! The only down fall that I didn't realize but it's easy to work around is she only takes cash or checks. Other than that, WONDERFUL EXPERIENCE!!!!!!!!!!!!!!! Tahnk you D C Alterations!!!!!

Needed me daughters dress fire prom altered. It was done quickly. Looked absolutely amazing on my…read moredaughter! I was not quoted a price ahead of time but felt the work was worth the cost. I will be using again

Soon's Alterations was recommended to me by the gentleman who works at Era shoe repair. My winter…read morecoat had a zipper malfunction and the store where I bought it would replace it, but I knew that my jacket would end up getting tossed. And since I couldn't have that environmental unfriendliness on my conscience, I took the broken jacket to Soon's. She said she wouldnt be able to match the zipper exactly but she had a zipper that was close enough. I said great and a week later when I picked up the jacket I couldnt even tell it wasnt the original zipper. $25 is a much better price than a new coat. She has a small shop on Fireweed near the One Hour Dry Cleaner in a 2 story blue building. Slow down or you'll pass it.

They were helpful, kind and fast. Turn around was less than 24 hrs. Wonderful service.read more

Nobody at the register and unable to find assistance. Rang the bell several times. No service rep…read moreto be found. Waited 10 minutes then left.

They did a fantastic job of cleaning a blazer of mine that really, really needed a deep clean…read more With no notice, I was able drop it off and return for it the next day in time for a presentation I was making before the University of Alaska Board of Regents. The $13 and change I paid I considered perfectly reasonable.

Mrs Kim has sold the business - it's no longer at her high standards. I brought some pants in for…read morealterations like I have dozens of times before. Instead, they dry cleaned them, which wasn't needed. They're washable. When I realized the alterations hadn't been done, I went back in and it took about 4 of them talking amongst themselves before someone finally said in English "we don't do alterations." Never going back.

Fast, friendly, and so reasonably priced! Needed my jeans shortened over five inches and wanted a…read morequick turn to wear them that night - the lovely woman here made it happen! My jeans looked perfect and she even kept the original hem. She was professional, kind, and very helpful. Five star service! DEFINITELY go here!

Fast, friendly service, and an amazing price. My daughter…read moregoes to comic con in all cut. Students have to be custom altered, and she has always done it for us.

Brought in a bridesmaid dress to get shortened for my daughter and it was a very quick and easy…read moreprocess. Rose did a beautiful job and it was ready when expected. I will definitely use her for any future alteration needs!

If I could leave no stars, I would. I had a wedding in August 2021 and brought my dress to be…read morehemmed and for straps to be shortened in June 2021. Rose had me put my dress on and she started pinning the needles on my dress telling me what I needed to do. She was the professional so I trusted her. She wanted to take in the sides of my dress as well as shorten the straps. I told her I didn't want it too tight and she assured me it wouldn't be too tight. She charged me $380 and I had to pay that day, which should've been the first red flag. The first time I went back to try on my dress, it was tight and the straps were so high my V-back was a U-back. I was mortified and asked if she would be able to restore to what it was before because I really just wanted my straps shortened about an inch and for it to be hemmed. I went back and forth to her shop for a total of 8 times. One time she didn't want to let me try on my dress after she had taken the sides out because I didn't have my shoes. She made such a big deal out of it in front of customers but I told her I was trying it on. It wasn't even ready for a hem yet, so I'm not sure why she made a big deal of the shoes. I walked and said "hello Rose" and she said, "hello Rose" back mocking me in a child's voice. Pretty rude. The 7th time I went back to try on my dress, I noticed a little stain on the back of my dress and the inner lining had partially a new material in it. I was not notified that she would be putting in new fabric to my dress. So that day, I was tired of her messing up my dress and I've given her way too many chances. She would always say that she could fix it and I believed her, so shame on me for believing in her 8 times! Anyways, I wanted to take my dress home and try to sell it and buy another dress because it was beyond repair by that point. Once again she talked me into letting her fix it up to a resellable condition and I did. *review continued in photos because it was too long. Order is numbered in green. Photos of butchery attached*

If I could leave this business negative stars I would. Please, do not bring your wedding dress (or…read moreany business) to Oak's. They will absolutely destroy your dress. It has taken me so long to post this review as my dealings with this business was mildly abusive. The destruction was performed by this business between the dates of November 12th, 2021 and December 13th, 2021. On December 13th, 2021 I picked up my dress from this business and went home to discover my wedding dress destroyed. The most egregious offense this business performed on my bridal gown was the "hemming." Oak's proceeded to unevenly cut the bottom of my gown with what looked like scissors, the process butchering the appliques and delicate lace of the dress, thoroughly destroying the elegant design and creative spirit of my wedding gown. This business left a fraying, ugly, destroyed hem once this process was complete. Among other infractions this tailor decided to take the sides in through the zipper of the dress making it too tight to wear and ruining the back of the dress while also leaving the sides too large. The bustle that was attached to my dress was incorrectly placed. The bustle was also ugly, noticeable, comprised of cheap plastic buttons. The buttons proceeded to break when the weight of the train was placed on them (the train was actually very light, but actually that shouldn't matter as bustles are meant for trains). When I tried on my "tailored" wedding dress the sides were bowing away from my body, the bodice unfit and my breast completely unsupported. This tailor left the bodice's underwire ill placed on the top of my chest. Oak's did not fit the dress to my bosom at all. This business also happened to misplace the cut hem of my dress in a box of scraps that I had to come retrieve off their premises on December 17th , 2021. Industry standard states I am to be given back any part of my wedding gown that had happened to be removed. On February 17th , 2022 my husband visited this business to explain the situation and he asked to be reimbursed. This business not only refused to reimburse him, the lack of communication was so terrible here he was continually repeating himself and couldn't get a response and another employee came over and threatened to call the police on him if he didn't leave??? Even though my husband was calm the whole time he was attempting a conversation. Let me explain why I did not return my dress to Oak's services to be "fixed". I unfortunately received a recommendation to use Oak's services in the tailoring of my wedding gown, so I proceeded to visit Oak's and have my measurements taken. Having never been to a tailor before I had no idea what to expect, so I thought the lack of communication during my session was to be expected. I was told that my tailor would know everything. I was never even asked my name nor did the two people there introduce themselves to me. After one hour of my measurements being taken, as I was paying, I inquired as to when my next appointment would be and was met with nothing but quizzical looks. As industry standard states, when tailoring a wedding dress expect about three appointments before picking up a gown. After receiving no answer, I inquired as to when my gown would be done as no one had mentioned anything about a pickup date nor did they write on my ticket when to expect the dress to be done. I thought this was all normal. After understanding they said I could come back in January, I left. Again, my "tailor would know everything." After a month of hearing nothing from "my" tailor, with only 7 weeks remaining until my wedding (and 6 weeks being normal to tailor a gown) I found out my dress had been botched and the tailor difficult to communicate with, I was in a panic. Due to my now husbands' job, he had no time for the wedding. I was planning everything myself. After taking some time to gather my thoughts and evaluating my dress, speaking to those in the industry and my seamstress friends, I did go in to speak to Oak's. About two days after picking up my dress, I needed to retrieve my cut fabric (which I discovered had been thrown into a pile of /scraps/). I explained that my dress hem had been cut, I needed it back and tried to explain about what had happened, but I got nowhere. The man just stared at me with no expression on his face, near tears I had to leave. I thankfully retrieved my lace. If I had brought my dress in AGAIN, there wasn't going to be understanding on what happened to it or on what needed to happen in order to repair my dress. I wouldn't have had a dress to wear if they had touched my dress again. Now from my perspective, I've never even held a conversation with these people even though I've tried, they never volunteered their names, I couldn't get a follow up appointment or a real pick-up date then my dress came back unwearable. Please view my full review on FB group Anchorage who to / not to use as there is more to the story.

Came here for a simple hem on a pair of trousers. The turnaround was less than a week and cost $25,…read morewhich seemed a bit high but whatever. The service was a bit gruff as others have noted, but the work looks fine and it's one of the few tailors (not dry cleaners) in the area.

I have used Chae's Custom Tailoring for many years, mainly for hemming new pants, which isn't…read morehard, but sometimes the fabrics and threading colors can be pretty tricky. She always does a great job. I popped by today to get three pairs done - she's moved her location and she's now working out of her house. Walk-ins Ok, hours 10a-5p. I do plan to stick with her. She's very good. My husband likes her work too ( and like me, he's pretty picky.) I highly recommend Chae. And PS... I do see a lot of other types of well-done tailoring in her shop which look like they require a lot of skill.